When the Ticket Machine Won’t Stop | How Chefs Stay Calm in Chaos
Pot Luck Food Talks: Kitchen Stories From Behind the Pass · Chef Phil & Eric | Experienced Cooks & Restaurant Insiders
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Show Notes
🎙️ EP156 – 700 covers. Tickets spilling to the floor. Grill in freefall. This episode is about the nights everything falls apart, and why that’s where real cooks are made.
🎧 Topics Covered in This Episode:
🔥 Friday-Night Meltdown — When the pass loses the plot and how to reset
🧾 Ticket Tsunami — Reading, batching, and staying ahead of the board
🥩 Grill Triage — “Fire everything” vs. perfect sear and rest
🧠 Prioritize & Execute — Jocko’s playbook for the line
🧘 Detach to Survive — Mind control under pressure
🧮 Mental Mapping — Keeping six tables in your head without dying
📣 Expo Done Right — FOH-led pass calls and flow
🐻 The Bear IRL — What the show nails
🍜 Din Tai Fung — Systems, speed, and consistency at scale
🔥 Wok Logic — A la minute skill from Chinese & Japanese kitchens
🇵🇪 Chifa Legends — Javier Wong, ceviche + wok, and doing two things perfectly
📋 Small Menus, Big Impact — Why fewer dishes hit harder
🏗️ Kitchen as System — Leadership, stress management, and getting your grip back
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🔥 Enjoy!