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Plumbing & HVAC Hustle Podcast

Plumbing & HVAC Hustle Podcast

132 episodes — Page 3 of 3

Ep 32Call by Call Management 101 for Home Services w/ Jayson Iorg

At the RocketX Conference, I sat down with Josh Ogre of Service MVP. We discussed the importance of having a call by call manager to bolster the culture of your sales team. A common misconception of a sales manager is they have to be great at sales first; Josh shares with me that’s not the case. It is important to have the right person in the right spot, and for a call by call manager, you need a LEADER. Tune in to hear tips on phone processes, what it takes to be a leader, why you need a call by call manager, and more!!Find Service MVP at: https://www.servicemvp.com/Learn more about us at: https://hookagency.com/Book a call with us at: http://calendly.com/sydneeolsen/30min#CallByCallManager #SalesManager #hvac #plumbing #homeservices

May 8, 202423 min

Ep 31What To Look For in A Company Buyer (w/Fred Silberstein of SF&P Advisors)

Welcome back to the HVAC and Hustle Podcast! 🎙️ In today's episode, we delve into the crucial topic of "What To Look For in A Company Buyer." Whether you're considering selling your business now or in the future, understanding the qualities of a good company buyer is essential for a successful transactionLearn more about us at; https://hookagency.com/ and @hookagency on all social media platforms.Learn more about Fred Silberstein at https://sfpadvisors.com

May 1, 202447 min

Ep 30Leads Down? How to increase your average ticket. w/ Joe Crisara

Welcome to HVAC Hustle Podcast where we delve into the strategies and tactics to boost your business's average ticket size even when leads seem to be dwindling. Join us as we uncover the secrets to maximizing revenue per customer interaction, optimizing sales processes, and leveraging upselling and cross-selling techniques to elevate your bottom lineLearn more about us at: https://hookagency.com/ and @hookagency on all social media platforms. Learn more about Joe Crisara at; https://servicemvp.com

Apr 24, 202435 min

Ep 29$12M HVAC Sales a Year- Pure Motive Selling w/Rick Picard

🔥 Welcome to the HVAC Hustle Podcast! 🔥In this inaugural episode, we dive deep into the art of Pure Motive Selling. As we uncover the secrets to selling with integrity and purpose in the heating, ventilation, and air conditioning business.From establishing trust with clients to providing solutions tailored to their needs, we explore the mindset and strategies that set top-performing HVAC professionals apart.Learn more about us at: https://hookagency.com/ and @hookagency on all social media platformsLearn more about Rick Picard at: https://rodenhiser.com/#hvac #sales #hvacsales #roleplay #roofing #Salespitch #salesrep #homeservices #rickpicard #HVACbusiness #roofingcontractor #marketing

Apr 17, 202447 min

Ep 28Differences Between Good & Bad Agencies w/ Jennifer Bagley

Welcome to the Plumbing and HVAC Hustle Podcast with your host, Tim Brown. In this insightful episode, we're joined by Jennifer Bagley from CI Web Group, where we delve into the intricacies of marketing agencies, exploring the clear distinctions between good and bad agencies and how you can maximize value from your agency partnership. Whether you're an entrepreneur struggling to navigate the marketing landscape or a seasoned business looking to refine your agency collaboration, this episode sheds light on owning your marketing, the pitfalls of not owning your assets, and strategies for a fruitful agency relationship. Join us as we discuss the importance of friendly competition, the significance of owning your marketing assets, and provide tangible advice on selecting the right agency for your business, ensuring a partnership that not only respects but enhances your business aspirations.

Apr 10, 202446 min

Ep 27Stop Losing Leads w/ Michelle Myers

I sat down with Michelle Myers at EPIC conference a few weeks back to dive deep on call ins and lead handling. Are leads slipping through the cracks?? Your CSRs are your first line of OFFENSE in getting a lead booked! It is important to have proper training, and consistent messaging and brand impression from your CSRs; it’s the first experience your customer has with your business, it’s important!!Pink Callers is a full package service to handle your call ins, find them at: https://www.pinkcallers.com/Learn more about us at: https://hookagency.com/

Apr 3, 202433 min

Ep 26Why Do Shop Tours? + Mental Health in The Trades. w/ Devynn Thompson

Welcome to the HVAC Hustle podcast. Have you ever wondered why shop tours are so popular? In this video, we dive into the reasons why taking a tour of various shops can be both informative

Mar 27, 202445 min

Ep 25The Color of Money: How Bold Branding Skyrockets HVAC Success W/ Crystal Williams & Emily Fleniken

At the EPIC conference last week, I sat down with Crystal Williams & Emily Fleniken to discuss branding tips for home services business. As marketers, they had lots of good insights on key channels, strategy, how to rebrand, and more. Branding is crucial in home services, "Branding is what people say about your company behind closed doors." Branding is key for your home services business to stand out in your area, so listen in, and get some great tips from some expert marketers.To find Lemon Seed, vist: https://www.lemonseedmarketing.com/Learn more about us at: https://hookagency.com/

Mar 20, 202433 min

Ep 24Operational Processes & Responsibilities to Support Profitability w/ Michelle Van Beek

At the EPIC Conference, I sat down with Michelle Van Beek of Profit Rocket. She and I discussed key hires to your home services business that are profit builders, not profit suckers. It's important to have roles that can manage operations while increasing profit. We also talked about important KPIs that you should track, and how often you should be checking them. This episode is filled with valueable insights, make sure to give it a watch, and subscribe if you enjoyed the video.Learn more about Michelle and Profit Rocket at: https://www.callprofitrocket.com/ Contact her at: [email protected] Learn more about us at: https://hookagency.com/

Mar 14, 202439 min

Ep 23Top 7 for Expo's & Tradeshows for 2024

🎙️ Welcome to the HVAC Hustle podcast. In today's episode, we're diving into Expos and Trade shows of 2024, bringing you the Top 7 of 2024! Whether you're a seasoned exhibitor or gearing up for your first big event, this episode is packed with invaluable insights to make your presence stand out.Learn more about us at; https://hookagency.com/ and @hookagency on all social media platforms.Learn more about Lucas Ehrbar at; https://epic2024.com/

Feb 28, 202442 min

Ep 22How to Become Someone Worth Buying From - Sam Wakefield from Close it Now

Welcome to another empowering episode of HVAC Hustle! 🎙️ In today's video, we're diving deep into the art of becoming a person that others not only want to buy from but genuinely trust and admire. Join us on this transformative journey as we explore the key principles and actionable steps to elevate yourself into someone truly worth investing in.Learn more about us at: https://hookagency.com/ and @hookagency on all social media platforms.Learn more about Sam Wakefield at: https://www.closeitnow.net/

Feb 21, 202442 min

Ep 21Emotion Chemicals of Brand Loyalty + Story w/Ryan Chute of Wizard of Ads

🎙️ Welcome to our latest podcast episode where we delve deep into the fascinating world of brand loyalty and the emotions that fuel it! Join us as we uncover the "Emotional Chemicals" driving consumer decisions and hear an inspiring story from our special guest, Ryan Chute.Learn more about us at: https://hookagency.com/ and @hookagency on all social media platforms.Learn more about Ryan Chute at; https://wizardofads.org/partner/ryan-chute/

Feb 14, 20241h 3m

Ep 20What Does a 5M+ HVAC Salesperson Do Differently w/ Andy Hobaica- Hobaica

In this podcast series, we dive deep into Andy's journey, exploring the strategies, mindset, and tactics that have propelled him to achieve over 5 million dollars in HVAC sales. Whether you're an aspiring salesperson looking to elevate your game or a seasoned professional seeking fresh insights, this podcast is for you.Learn more about us at: https://hookagency.com/ and @hookagency on all social media platforms.Leran more about Andy Hobaica at: https://www.hobaica.com/meet-the-team/andy/

Feb 8, 202436 min

Ep 19HVAC+Plumbing ChatGPT Ideas- 7 Ways to Use Custom GPTs w: Corey Berrier

Welcome back to another episode of HVAC Hustle, where we dive deep into the world of heating, ventilation, air conditioning, and plumbing with a touch of artificial intelligence! 🌬️💧 In this insightful podcast episode, we're joined by the brilliant Corey Berrier, a seasoned expert in the HVAC and plumbing industry, as we explore the innovative ways to leverage custom GPTs (Generative Pre-trained Transformers) for enhanced efficiency and problem-solvingLearn more about us at: https://hookagency.com/ and @hookagency on all social media platforms. Learn more about Corey Berrier at https://aiautomationsgroup.com/

Jan 31, 202437 min

Ep 18Building an Empowering & Motivating Workplace w/ Amanda Triolo

After touring the Grasshopper office, I sat down with Amanda Triolo, to discuss how she cultivated such an amazing company culture and environment. I was blown away when walking around their office, with how employee oriented it is, and how happy all the staff is. I sat down with Amanda and picked her brain on the key factors in how she created this. Biggest takeaway: PEOPLE FIRST. This is a place where people want to work because of what Amanda has built here. Give it a listen and find some takeaways you can implement to your company, because that's what I'm doing!! Lots of golden nuggets here!

Jan 24, 202451 min

Ep 17HVAC Sales Process w/Jason Walker

🎙️ Welcome to another insightful episode of HVAC Hustle podcast! 🎧 In this edition, we dive deep into the world of HVAC sales with our special guest, Jason Walker. Join us as we unravel the intricacies of the HVAC sales process and gain valuable insights from a seasoned professional in the industry.Learn more about us at: https://hookagency.com/ and @hookagency on all social media platforms.Learn more about Jason Walker at: https://hvacmastersofthehustle.com/

Jan 17, 202435 min

Ep 16$100M Culture (When to Stretch People vs. Hire) w/ Chad Peterman of Peterman Brothers

🚀 Welcome to another episode of HVAC Hustle podcast. In today's dynamic business landscape, cultivating a $100 million culture is no easy feat. Join us as we delve into the crucial decision-making process of when to stretch your existing team and when to bring in fresh talent to drive your organization's growth.Learn more about us at: https://hookagency.com/ and @hookagency on all social media platformsLearn more about Chad Peterman at; https://chadmpeterman.com/

Jan 10, 202442 min

Ep 15Ways to Increase Call Volume in an Economic Downturn w/Mike Prencavage

🎙️ Welcome to HVAC Hustle Podcast, where we dive deep into the strategies and insights you need to thrive in challenging economic times. In this episode, as we sit down with the industry expert, Mike Prencavage, to explore innovative ways to boost call volume when faced with an economic downturn.Learn more about us at; https://hookagency.com/ and @hookagency on all social media platformsLearn more about Mike Prencavage at; https://thefamilyplumber.com/

Jan 3, 202448 min

Ep 14Holding Your Technicians Accountable w/Doug Wyatt

🎙️ Welcome to the HVAC Hustle podcast! In this insightful episode, we delve into the crucial topic of "Holding Your Technicians Accountable" If you're a business owner, manager, or team leader in the tech field, this discussion is a must-listen.Learn more about Us at: https://hookagency.com/ and @hookagency on all social media platforms.Learn more about Doug Wyatt at: https://synergylearningsystems.net/

Dec 27, 202350 min

Ep 13Managing Busy and Shoulder Seasons w/Steve Miles

Learn more about us at: https://hookagency.com/ and @hookagency on all social media platforms.Learn more about Steve Miles at: https://jerrykelly.com/

Dec 20, 202326 min

Ep 12Direct Mail Strategies HVAC Companies Should Utilize w/ Dave Carroll

Dave Carroll of DOPE Marketing sat down with us to explain Direct Mail Strategies. There are a ton of methods that HVAC companies don't utilize that has proven success for other home service companies.... why don't they do it? Hear what Dave has to say on how you can generate more organic leads through print materials.If you would like to learn more about DOPE and what they can do for your company, visit: https://www.dopemarketing.com/To learn more about us, visit: https://hookagency.com/

Dec 13, 202322 min

Ep 11How to Involve Your Plumbers & Techs in Sales & Marketing w/ Roger Wakefield

Join us in this dynamic episode as we sit down with Roger Wakefield to explore the fascinating intersection of plumbing, technology, and effective sales and marketing strategies. 🚿🛠️Learn more about us at : https://hookagency.com/ and @hookagency on all social media platforms.Learn more about Roger Wakefield at: https://www.rogerwakefield.com/

Dec 7, 202340 min

Ep 10Why You Should Use Culture Index Tests w/ Rise and Shine Garage Doors

We sat down with Josh and Alex, owners of Rise and Shine Garage Doors to discuss the impact Culture Index Tests have had on their company. Aswell as their personal weaknesses, how they overcome them, and their experience in the home services industry. They also let us follow them around their office so be on the look out for a full office tour next week!! Thanks again to Josh and Alex, you can find them at: https://callriseandshine.com/Learn more about us at: https://hookagency.com/

Nov 29, 202319 min

Ep 9How to Recruit+Retain High Performers w/ Joe Crisara, Victor Rancour + Dustin Van Orman

Joe Crisera, Victor Rancour & Dustin Van Orman join me to chat about how to recruit and retain high performers and star employees in HVAC + Plumbjng companies.Joe Crisera’s ServiceMVP https://servicemvp.comVictor Rancour’s ProfitRocket: https://callprofitrocket.comDustin Van Orman’s AnyHour: https://anyhourservices.com Our website: https://hookagency.com

Nov 22, 202350 min

Ep 8Priority Planning for the New Year w/ Al Levi

Join us in this insightful episode as we sit down with Al Levi, to dive into priority planning strategies for the upcoming year.Learn more about Al Levi at: https://7powercontractor.com/Learn more about us at: https://hookagency.com/ and @hookagency on all social media platform.

Nov 15, 202342 min

Ep 7Differences Between Owning an HVAC Company & Roofing Company w/ Nick Thelen

Nick Thelen of Thelen Mechanical recently opened his own roofing company, Boulder Creek Construction, and he joined us to discuss the major differences between the two, and what he has learned from each of them.

Nov 8, 202316 min

Ep 6Turning Call Ins to Profit w/ Brigham Dickinson

Brigham Dickinson of Power Selling Pros sat down with us at Service World to tell us about his journey in sales and how you can turn call ins into profit for your business. Are you maximizing your businesses potential with prospective clients? This episode is full of tips and tricks to generate profit from call ins.Learn more about Power Selling Pros at: https://powersellingpros.com/Learn more about us at: https://hookagency.com/

Nov 1, 202317 min

Ep 5How to Not Go Over 1M Revenue (w/ Tersh Blisset)

Host of the service business mastery Tersh Blisset joins the Hook Better Leads podcast to discuss How NOT to go over $1M in revenue. He and Tim discuss being podcast hosts, hot and cold trends in the industry, and Tersh gives his advice to surpass $1M. Check it out for some great insights and business tips.

Oct 25, 202325 min

Ep 4Performance Pay for Home Service w/ Tommy Mello

Tommy Mello joins the HVAC Hustle podcast to discuss all sorts of pay structures and the benefits of performance pay in the home services industry.Find more about Tommy at: https://tommymello.net/ Learn more about us and how we can help your home services company generate more leads at: https://hookagency.com/

Oct 18, 202324 min

Ep 3Profit Systems + Creating an Epic Brand Story (w/ Ken Goodrich of Goettl)

Ken Goodrich of Goettl Heating & Air Conditioning shares his tips for improving cashflow and profit, as well as how to create an epic brand story that your customers and employees can rally around. Sponsor: https://powersellingpros.comHook Agency: https://hookagency.com

Oct 11, 202325 min

Ep 2Brand vs. HVAC Lead Generation (w/ Bill Rossell)

Bill Rossell joins to talk about when to push into brand vs. purely lead generation, his response to 'the leads are bad', and other HVAC marketing myths and suggestions.

Sep 19, 202331 min

Ep 1HVAC Social Media Tips (w/ Steve Latarte)

Steve is the social marketing master that has helped build Dean's home services brand on FB, IG and other channels. He brings a wealth of experience and some great tips.

Apr 28, 202319 min