Why AI Fails in Regulated Industries: EY Leader on Governance, People & ROI | Srinath Chandramohan

Why do so many enterprises fail at AI adoption? The technology works — but the governance doesn't. In this episode, Donna P. Mitchell speaks with Srinath Chandramohan — Senior Manager at Ernst & Young with 17+ years driving enterprise transformation — about why AI projects fail in regulated industries and what executives must understand about governance, human expertise, and ROI.

TOPICS COVERED:

• Why governance is the key player in AI adoption
• How 30 years of expertise can't be replaced — but can be enhanced
• The gap between AI's potential and enterprise readiness
• Real example: how AI summarizes 400-page documents in seconds
• Why executives must invest in AI now to see ROI by 2027
• Who should be in the boardroom when planning AI transformation
• Why human intervention is still required in regulated industries

(00:00) Introduction

(02:08) Srinath's Journey From Java Developer to AI Transformation Leader

(06:17) Why Enterprises Fail at AI Adoption

(08:13) Governance as the Key Player

(09:28) The People Side: Are Companies Really Prepared?

(11:01) Why AI Won't Replace 30 Years of Experience

(13:05) Who Should Be in the Boardroom

(18:08) Responsible AI and Governance Policies

(22:47) Real Transformation Example: 400-Page Documents

(27:04) Human Intervention Still Required

(30:31) Words of Wisdom for Executives in 2026

(32:30) How to Connect With Srinath

ABOUT THE GUEST: Srinath Chandramohan is a Senior Manager at Ernst & Young with over 17 years of global experience leading enterprise modernization, AI-enabled innovation, and product-led transformation across regulated industries. He advises executive leaders on product strategy, governance, and operating model transformation, helping organizations scale responsibly and achieve measurable business outcomes.

ABOUT DONNA P. MITCHELL: Founder of The Transformation Authority™ and CEO of Mitchell Universal Network LLC. Official Member of Forbes Business Council. 48 years of Fortune 500 experience across 5 industries, enabling 150,000+ professionals.

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CONNECT WITH SRINATH: LinkedIn: linkedin.com/in/srinath-chandramohan-insurtech

CONNECT WITH DONNA: LinkedIn: linkedin.com/in/donna-mitchell-a1700619 YouTube: @TheTransformationAuthority Website: pivotingportal.com

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