Pivoting to Technology Adoption
Why 70% of Technology Transformations Fail — And How to Fix It
Donna P. Mitchell
Show overview
Pivoting to Technology Adoption has been publishing since 2023, and across the 3 years since has built a catalogue of 128 episodes, alongside 1 trailer or bonus episode. That works out to roughly 65 hours of audio in total. Releases follow a weekly cadence.
Episodes typically run twenty to thirty-five minutes — most land between 26 min and 38 min — though episode length varies meaningfully from one episode to the next. None of the episodes are flagged explicit by the publisher. It is catalogued as a EN-US-language Business show.
The show is actively publishing — the most recent episode landed 2 weeks ago, with 29 episodes already out so far this year. Published by Donna P. Mitchell.
From the publisher
70% of technology transformations fail. Not because of the technology — because organizations never close the adoption gap. Host Donna P. Mitchell, The Transformation Authority™ and author of Pivoting to Technology Adoption: Mind the Gap, brings 48 years of Fortune 500 experience across telecommunications, aviation, airline, healthcare, and Web3/AI to every conversation. She's enabled 150,000+ professionals through four major transformation types — and she knows exactly where adoption breaks down. Each episode features executives, strategists, and innovators who've faced the gap firsthand. AI governance, workforce enablement, healthcare technology, enterprise transformation — the leadership decisions that determine whether your investment delivers or derails. Forbes Business Council. C-Suite Network Contributor. Five industries. One question: Will your people adopt what your technology promises?
Latest Episodes
View all 128 episodesFive Industries. One Blind Spot.
What People Feel: Why Attitudes and Culture Eat Strategy Every Time
The Builder's Chair: What C-Suite Misses About AI Adoption
What People Know: The Gap Between the Dashboard and the Break Room
The Leadership Operating System: Trust People, and the Profit Follows
Innovation Portfolio Management: Linking Strategy to Execution
The Dashboard Trap: When Technology Doesn’t Change the Business
Chapter 1, The Space Between — Author Read | Pivoting to Technology Adoption: Mind the Gap
The Simplicity Trap — Rohit C. Nambiar on Why Technology Is Over-glorified in Transformation
System First, Tools Second — AI Sales Leadership with Greg Grand
People, Processes, Platform — Why Most Tech Transformations Collapse | Dusty Gulleson
Behavioral Science Meets Technology Adoption — Will Leach, Mindstate Group
Adoption Matters More Than Sophistication — MEST Africa
The Adoption Gap Is Widening — And the Big Four Confirmed It
Three Finance Leaders. 77 Years. One Truth About AI Adoption
Adoption Gaps Are Leadership Gaps in Disguise — Bryant Richardson, Real Blue Sky
Ep 112Your AI Doesn't Know Your Business — Diganta "Digs" Sengupta & Pradyumna "Prady" Kodgi, Oracle
70% of technology transformations fail. In this panel episode, two Oracle leaders explain why the AI adoption gap is widening — and what enterprises must fix before the next investment cycle. TOPICS COVERED: The adoption gap: why the technology works but organizations still fail The gap between boardroom AI strategy and ground-level execution Why LLMs need business context — and how data integration provides it Healthcare AI challenges: state-level compliance and data silos Convergence architecture: aligning people, process, and technology Multi-cloud strategy: security, latency, and disaster recovery Oracle's multi-cloud partnerships with Azure, AWS, and Google Agentic AI, MCP servers, and the next phase of enterprise integration Why AI governance and policymaker involvement cannot wait (00:00) Welcome and Panel Introduction (02:27) The Gap Between the Boardroom and the Ground Floor (05:22) Who Owns AI Adoption Accountability? (07:54) Why LLMs Fail Without Business Context (11:07) Healthcare AI: Compliance, Governance, and Data Security (13:36) Convergence Architecture: People, Process, and Technology (16:18) Multi-Cloud Strategy: Security, Latency, and Disaster Recovery (20:00) Why Cloud Vendors Are Partnering with Competitors (22:00) Agentic AI, MCP Servers, and the Future of Integration (29:42) What Keeps Oracle's AI Leaders Up at Night (33:54) Closing: The Adoption Gap Is a People Problem ABOUT THE GUESTS: Diganta "Digs" Sengupta is a Master Principal Enterprise Architect - Data & AI Platform at Oracle. He specializes in convergence architecture, enterprise AI readiness, and organizational transformation across financial services and utility/energy industries. Pradyumna "Prady" Kodgi is a Multicloud Integration Specialist at Oracle Health & AI and technical reviewer for O'Reilly (Secure APIs). With nearly two decades of enterprise integration experience, he architects scalable, event-driven systems across multi-cloud environments. ABOUT DONNA P. MITCHELL: Founder of The Transformation Authority™ and CEO of Mitchell Universal Network LLC. 48 years of Fortune 500 experience across 5 industries, enabling 150,000+ professionals. GET THE BOOK: Pivoting to Technology Adoption: Mind the Gap amazon.com/dp/B0GP3CWH2H CONNECT WITH DIGS: LinkedIn: linkedin.com/in/dsgupta CONNECT WITH PRADYUMNA: LinkedIn: linkedin.com/in/pkodgi CONNECT WITH DONNA: LinkedIn: linkedin.com/in/donna-mitchell-a1700619 YouTube: @TheTransformationAuthority Website: pivotingportal.com NEWSLETTER: The Transformation Brief™ transformationbrief.beehiiv.com/subscribe SPEAKING & ADVISORY: pivotingportal.com/speaker New episodes every Tuesday. Official Member of Forbes Business Council
Ep 111Why 70% Fail — Six Experts Expose the Gaps
Why do 70% of technology transformations fail? Six experts. Six gaps. Mind the Gap. In this special compilation episode, Donna P. Mitchell brings together six of the sharpest voices from Pivoting to Technology Adoption to answer the question every C-suite executive is asking — and most are getting wrong. TOPICS COVERED: Shadow AI is already inside your company — and your best people are using it AI cannot be your strategy — AI is part of your strategy The banking CEO who asked the wrong question about AI adoption The 3 Variables Framework: mood, leadership practices, and systems AT&T case study: breakeven to $3 billion in profit over four years Why risk shouldn't be a competitive differentiator ARISE framework: unifying AI governance, cybersecurity, and compliance Why enterprise data readiness determines AI success or failure (00:00) Introduction — Why 70% of Technology Transformations Fail (00:52) Allen Martinez — Shadow AI and the Shadow Ledger (02:56) Rupali Kumbhani Who Should Be in the Room When AI Strategy Begins (03:06) Rupali Kumbhani - AI Cannot Be Your Strategy (05:50) Rupali Kumbhani - The Banking CEO Who Asked the Wrong Question (07:04) Rupali Kumbhani - What Conversation Should C-Suite Be Having (07:20) Chris Majer — The 3 Variables Framework and the AT&T Transformation (10:25) Pradyumna Kodgi - Cloud Integration (20:54) When AI Is Already Off the Rails — Who Do You Call (21:30) Paul Crafer — AI Governance and the ARISE Framework (21:59) Paul Crafer — BYOD to AI: The Bottom-Up Adoption Pattern (23:14) Digs Sen Gupta — Why Data Readiness Determines AI Success (26:27) Closing — Mind the Gap FEATURING: Allen Martinez, Founder of Noble Digital and Creator of BXAI-OS | Rupali Kumbhani, Global Strategic Transformation Executive | Chris Majer, Founder and CEO of the Human Potential Project | Pradyumna Kodgi, Multicloud Integration Specialist at Oracle Health & AI | Paul Crafer, VP Services EMEA at Assessed Intelligence and ForHumanity Fellow | Diganta Sen Gupta, Forbes Technology Council and Oracle Enterprise Architect ABOUT DONNA P. MITCHELL: Founder of The Transformation Authority™ and CEO of Mitchell Universal Network LLC. Official Member of Forbes Business Council. 48 years of Fortune 500 experience across 5 industries, enabling 150,000+ professionals. GET THE BOOK: Pivoting to Technology Adoption: Mind the Gap amazon.com/dp/B0GP3CWH2H CONNECT WITH DONNA: LinkedIn: linkedin.com/in/donna-mitchell-a1700619 YouTube: @TheTransformationAuthority Website: pivotingportal.com NEWSLETTER: The Transformation Brief™ transformationbrief.beehiiv.com/subscribe SPEAKING & ADVISORY: pivotingportal.com/speaker New episodes every Tuesday. Official Member of Forbes Business Council
Ep 110Integration Is a Business Foundation — Pradyumna Kodgi, Oracle Health & AI
Integration is not a back-end IT function — it is a business foundation. In this episode, Oracle's Pradyumna Kodgi explains why enterprises that skip integration strategy before adopting AI are setting themselves up for failure. WHAT'S COVERED: Why integration should be driven by business requirements, not technology How data silos are the biggest barrier to AI adoption Why healthcare has the most challenging integration landscape How agentic AI will transform healthcare operations Why you should design your systems for peak load, not daily volume (00:00) Welcome and Introduction (05:47) Why Every Enterprise Needs an Integration Strategy (07:40) How AI Depends on Integration (08:33) What Does the Right Data Look Like? (13:08) Why Companies Adopting AI Without a Foundation Fail (15:24) Use Case: 2 Million Transactions a Day (18:24) Healthcare, AI, and the Most Siloed Data in Any Industry (22:17) Retail Trends and AI-Driven Integration (26:39) The Elements of Successful Integration (30:14) Key Takeaways: Integration Is a Business Foundation ABOUT THE GUEST: Pradyumna Kodgi is a Multicloud Integration Specialist at Oracle Health & AI with nearly two decades of enterprise integration experience. He's helped organizations move from on-premise to multi-cloud architectures, including building an event-driven integration layer processing 2 million daily transactions for a national retailer. ABOUT DONNA P. MITCHELL: Founder of The Transformation Authority™ and CEO of Mitchell Universal Network LLC. Official Member of Forbes Business Council. 48 years of Fortune 500 experience across 5 industries, enabling 150,000+ professionals. GET THE BOOK: Pivoting to Technology Adoption: Mind the Gap amazon.com/dp/B0GP3CWH2H CONNECT WITH PRADYUMNA: LinkedIn: linkedin.com/in/pkodgi CONNECT WITH DONNA: LinkedIn: linkedin.com/in/donna-mitchell-a1700619 YouTube: @TheTransformationAuthority Website: pivotingportal.com NEWSLETTER: The Transformation Brief™ transformationbrief.beehiiv.com/subscribe SPEAKING & ADVISORY: pivotingportal.com/speaker New episodes every Tuesday. Official Member of Forbes Business Council
Ep 109AI Is Not Your Strategy — Rupali Kumbhani on Why Enterprise Transformations Fail
Why do 70% of enterprise AI transformations fail? Because organizations chase tools instead of strategy. In this episode, Donna P. Mitchell speaks with Rupali Kumbhani — Global Strategic Transformation Executive who has led enterprise-wide change at Revantage (Blackstone) and University of Chicago Medicine — about why the biggest barrier to AI adoption isn't the technology. It's leadership mindset, data readiness, and organizational trust. TOPICS COVERED: AI cannot be your strategy — AI is part of your strategy The banking CEO who asked the wrong question Finding your change ambassadors and winning over resistant teams AI frustration, burnout, and loss of trust Two levels of AI fear — C-Suite vs. employees The adoption model: education and governance first Data security — what keeps transformation leaders up at night Why most organizations are not ready to scale AI Responsible AI — bias, algorithms, and human accountability Implementation rescue: global enterprise methodology (00:00) AI Cannot Be Your Strategy — AI Is Part of Your Strategy (00:16) Introduction (02:41) AI Cannot Be Your Strategy — The Mindset Shift (04:32) The Banking CEO Who Asked the Wrong Question (05:38) It's Not Who's in the Room — It's How They Think (07:03) Active Listening Without Bias (07:55) Finding Your Change Ambassadors (09:00) Winning Over Resistant Teams (12:36) AI Frustration, Burnout and Loss of Trust (13:41) Leadership Confusion in the Age of AI (15:08) Clarity in Chaos — Short-Term vs. Long-Term (19:02) Two Levels of AI Fear — C-Suite vs. Employees (19:49) The Adoption Model — Education and Governance (21:54) Data Security — What Keeps Transformation Leaders Up at Night (22:14) Why Most Organizations Are NOT Ready to Scale AI (24:02) Nonprofits and Data Strategy (26:35) Responsible AI — Bias, Algorithms and Human Accountability (28:51) Implementation Rescue — Global Enterprise Methodology (31:59) AI Chatbot Launch Through Teamwork (32:59) How to Connect With Rupali Kumbhani ABOUT THE GUEST: Rupali Kumbhani is a Global Strategic Transformation Executive who has led enterprise-wide change at Revantage (Blackstone) and University of Chicago Medicine. She specializes in AI adoption strategy, governance frameworks, and people-centered transformation across healthcare and financial services. ABOUT DONNA P. MITCHELL: Founder of The Transformation Authority™ and CEO of Mitchell Universal Network LLC. Official Member of Forbes Business Council. 48 years of Fortune 500 experience across 5 industries, enabling 150,000+ professionals. GET THE BOOK: Pivoting to Technology Adoption: Mind the Gap amazon.com/dp/B0GP3CWH2H CONNECT WITH RUPALI: LinkedIn: linkedin.com/in/rupalikumbhani CONNECT WITH DONNA: LinkedIn: linkedin.com/in/donna-mitchell-a1700619 YouTube: @TheTransformationAuthority Website: pivotingportal.com NEWSLETTER: The Transformation Brief™ transformationbrief.beehiiv.com/subscribe SPEAKING & ADVISORY: pivotingportal.com/speaker New episodes every Tuesday. Official Member of Forbes Business Council