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How to Set Expectations so “Done” Actually Gets Done
Season 8 · Episode 9

How to Set Expectations so “Done” Actually Gets Done

Most teams think “done” means the same thing until a deadline hits. Then you find out it doesn’t.In this episode I break down why “done” falls apart on teams and how you can fix it with clear expectations and steady communication.

People, Process, Progress: Leadership from Critical Care to the Boardroom

November 24, 202510m 25s

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Show Notes

Most teams think “done” means the same thing until a deadline hits. Then you find out it doesn’t.


In this episode I break down why “done” falls apart on teams and how you can fix it with clear expectations and steady communication. I’ll share a moment where my own project drifted because I assumed everyone shared the same definition. We’ll walk through how to line people up, how to simplify the process, and how to follow through without micromanaging. This is a practical episode you can put to work today.