Omni Talk Retail

In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Amazon Haul Being Priced At 50% Off During Big Spring SaleFor the full episode head here: https://youtu.be/NPi_RSCdcTEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Best Buy Connecting Retail Media With MetaFor the full episode head here: https://youtu.be/NPi_RSCdcTEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

The Shoptalk 2025 Key Takeaways Podcast is here! Recorded live on stage, this fast-paced episode features Omni Talk's Anne Mezzenga and Chris Walton with Shoptalk's content team — Marielle Bobo, Ben Miller, HG O’Connell, and the live conference audience — as they spin the wheel to hit the hottest themes of the show.🎯 Key Moments & Topics:(00:54) Introduction of the “Shoptalk Dream Team”(03:00) Tariffs: Shein’s surprising openness to regulation(05:01) Data: AI, personalization, and retail transformation with DoorDash, Hanes, and SoulCycle(10:14) Retail Media: Growth slowing or just evolving?(13:52) Quote of the Show: Creativity, authenticity, and CVS’ traffic drivers(18:50) Demand Creation: Stores still rule; digital discovery leads(23:16) Search: Language & visual search, AI co-pilots, and TikTok’s next gen influence(28:33) Startup Winners: Sotira (reverse logistics) and Playably (gamified ecommerce)(30:31) Most Exciting Tech: From jewelry design with AI to in-store audio(32:45) Careless Whisper (aka Most Interesting Idea Heard Offstage): Trove’s 3-5 comp point resale lift, Sam’s Club’s reinvestment strategy, metaverse surprises, and CEOs getting back in stores(33:58) Agentic AI: Is this a “Bezos moment” for retail?(39:00) Closing Thoughts: What’s next? Shoptalk Europe, Fall, Groceryshop & more📍 For more on upcoming Shoptalk shows visit shoptalk.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Shoptalk 2025 special, recorded live from the Shoptalk TV studio, Omni Talk sits down with Cedric Clark, EVP of Stores at Walmart, to unpack the company’s people-led, tech-powered evolution. Cedric dives into Walmart’s commitment to associate experience, innovation in store technology, and why staying connected to the frontline is key to long-term retail success.🎯 Key Moments:(00:54) Cedric on Shoptalk and innovation trends(1:45) His Walmart journey: From fishing licenses to EVP(3:09) Why store-level experience matters in leadership(4:12) People-led, tech-powered: Walmart’s core philosophy(5:47) Game-changing tech: My Walmart app and digital shelf labels(7:53) AI for smarter scheduling and task nudges(13:12) Store experience evolution: Then vs. now(16:06) How Walmart develops its associates(18:20) Winning over new customers and boosting loyalty(20:39) Walmart’s "secret sauce" for success(23:09) Keeping the customer at the center of every decision(25:37) Teasers for what’s ahead in 2025This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Live from Shoptalk 2025, Meta’s JP Chookaszian joins Chris Walton and Anne Mezzenga to unpack one of the show’s biggest announcements—Meta’s new omni-channel ad platform. JP walks us through the macroeconomic shifts driving this innovation, why in-store performance matters more than ever, and how AI and GenAI are shaping Meta’s future tools, from dynamic ad generation to virtual try-on. If you want to know what’s next in retail media, this is the episode to hear.Key Moments:0:40 – Intro to JP and his role at Meta2:30 – Economic backdrop and shift in consumer behavior4:50 – Why retail media matters more in 20255:40 – Meta’s new omni-channel ad solution explained6:20 – 21% lift in in-store incremental ROAS7:10 – Why in-store signal improves campaign performance8:00 – Rollout timeline for general availability9:00 – Importance of unified KPIs and org structures11:45 – What retailers need to do to prepare12:50 – The role of AI and Meta’s Advantage+ suite13:55 – GenAI applications like virtual try-on and text generation16:15 – Why creative still reigns in the AI era17:45 – Final advice: invest in creative, AI, and test-and-learn19:20 – How to connect with JP and Meta post-Show#retail #omnichannel #meta #shoptalkThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Shoptalk 2025 episode, recorded live from the Meta Podcast Studio,, Chris Walton and Anne Mezzenga chat with Jessica Lachs, Chief Analytics Officer at DoorDash, about her remarkable rise from startup GM to data leader. Jessica unveils DoorDash’s newest partnerships with DSW and Klarna, discusses the role of AI in grocery substitutions and targeted retail media, and explains why data is the foundation of customer-centric innovation.Key Moments:0:20 – Jessica Lachs joins Omni Talk from Shoptalk 20251:20 – Her startup journey: from GM to CAO at DoorDash3:00 – Learning SQL and Python from scratch4:10 – Launching new partnerships: Klarna and DSW5:45 – DoorDash’s evolving verticals beyond restaurants7:00 – Retail media and new DoubleDash ad platform8:20 – Role of AI in customer personalization and targeting9:45 – AI-powered grocery substitutions and smarter alternatives11:40 – Creating seamless omnichannel experiences12:55 – Solving the first-time search and personalization challenge14:30 – Advice for brands: invest in analytics before tech15:45 – Building an intentional data strategy and empowering analysts16:30 – Wrap-up with “Life Hacks with Lachs” podcast teaser#doordash #shoptalk #retailinnovationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this episode of Omni Talk Retail recorded live from the Meta Podcast Studio at Shoptalk 2025, hosts Anne Mezzenga and Chris Walton welcome Five Below’s VP of Digital Marketing, Abhinav Agrawal, and Ovative Group’s SVP of Growth, Jesse Grittner, for a high-energy discussion on how omnichannel strategies are transforming retail. From the collapse of traditional retail boundaries to the rise of AI-driven personalization and measurement, this episode dives deep into what’s driving growth and innovation.Key Moments:0:35 – Introductions and Shoptalk energy1:00 – Jesse’s background in retail and Ovative’s role1:20 – Abhinav’s unique path from engineering to marketing2:15 – What “growth” means for Ovative2:45 – Defining omnichannel and digital-first engagement at Five Below3:45 – How digital storytelling connects to in-store sales4:10 – Measurement techniques: triangulation and Meta partnerships5:01 – Choosing data-driven retail partners6:01 – What makes a successful retail collaboration7:03 – The future of customer journeys and AI influence8:19 – Five Below’s top priority: content that follows trends9:17 – Ovative’s investments in creators and rapid insights10:20 – Smart tech investments and first-party identity11:40 – AI’s role across the retail tech stack#shoptalk #retailtechnology #retailinnovationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this insightful Shoptalk 2025 episode, recorded live from the Meta Podcast Studio, Chris Walton and Anne Mezzenga sit down with Harvey Ma, VP and GM of Retail Media at Sam’s Club. Harvey explains how Sam’s Club has taken a radically different approach to retail media—reinvesting every ad dollar back into clubs, staff, and the member experience. He also breaks down how Sam’s in-house technology, like their new search engine and Scan & Go platform, prioritizes relevancy over revenue, creating a superior shopper journey.Key Moments:0:40 – Intro to Harvey Ma and his journey from engineering to retail2:00 – Sam’s Club’s unique retail media approach: revenue reinvested, not profited3:45 – Why member satisfaction drives everything at Sam’s5:20 – Rebuilding Sam’s in-house search platform for relevancy over profit6:50 – Moving away from ROAS to measure success8:25 – Scan & Go as the future of in-store retail media9:45 – 71% incremental reach from Scan & Go media10:50 – What Sam’s looks for in a retail partner12:50 – Trust as a pillar of Sam’s Club strategy14:00 – The evolution of retail media: from digital to tactile experiences15:30 – Advice for retailers: don’t make it all about money16:45 – Three simple questions Sam’s asks of every initiative17:40 – Closing thoughts and the importance of member-focused innovation#samsclub #retailmedia #shoptalk #retailinnovation #advertisingThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

🎧 Retail Media, Evolved: Liz Roach on KPIs, Clean Rooms & Commerce at Speed | Shoptalk 2025 LiveAlbertsons Media Collective's Liz Roche joins Chris and Anne live from the Meta Podcast Studio at ShopTalk 2025 to talk all things retail media—why measurement needs to be reimagined, how to think beyond channel silos, and what teams need to succeed in a data-driven world. From clean rooms to strategic continuity, Liz shares what it takes to win in the next wave of retail media.📍 Timestamps:(0:09) Welcome & intro from Meta’s Surf Room B(1:00) Liz’s new dual-role: Media & Measurement under one roof(2:08) Why collaborative tech like clean rooms and APIs is a must(2:54) What’s changing in KPIs: From campaign lift to LTV & longitudinal metrics(3:56) How combining measurement & media helps speed to insight(4:44) Personalization + attribution: Closed-loop is everything(5:45) The culture of retail media: Bias for action, speed, and strategic partnerships(6:38) Education still matters—especially with brand marketers new to commerce(7:24) Industry trend watch: CTV, compressed funnels, holistic measurement(8:50) Where to invest now? Experimentation: Budgets, KPIs, and media strategy(9:25) Wrap-up and thanks to Meta for hosting#retailmedia #shoptalk #retailThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

🎧 Retail Fast Five | March 26, 2025 – Live from Shoptalk 2025This week, Chris and Anne are back together live at Shoptalk 2025, bringing you exclusive insight and on-the-ground energy. This week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, kicks off with a behind-the-scenes look at their interviews with CVS, Wayfair, and Purina (03:15), followed by their five big retail stories of the week:Best Buy Launches Social Plus – A new retail media/social ad hybrid (06:23)Amazon Haul Gets a Spring Sale Boost – But is it bold enough? (12:23)Klarna x DoorDash Partnership – BNPL comes to food delivery (16:46)Edible Arrangements Launches Edibles.com – Game-changing move into hemp products (20:54)Target Tests Brown Box Delivery – Efficiency play or PR puff? Or both? (24:43)They also talk Christina Aguilera workout songs (28:47), bad airport snacks (30:14), socks and sleep debates (31:53), and whether Minneapolis should host dating shows (33:03).💥 A must-listen for anyone following the ever-changing retail landscape.Music by hooksounds.com#RetailFastFive #OmniTalk #RetailNews #BestBuy #AmazonHaul #ShopTalk2025 #RetailMedia #Klarna #DoorDash #Edibles #TargetRetail #Ecommerce #RetailTrends #BNPL #RetailInnovationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

🎧 Personalized Joy at Scale: KK Kandu of Kendra Scott | Shoptalk 2025 LiveKamanasish Kundu (aka "KK"), SVP & Head of Digital and E-Commerce at Kendra Scott, joins Omni Talk live from the Avalara podcast studio at Shoptalk 2025 to explore the art and science of emotional commerce. From building a nimble, test-driven culture to prepping for an AI-first future of intelligent shopping agents, KK lays out the future of digital retail for a personal brand in an evolving world.📍 Timestamps:(0:09) Welcome and intro to KK Kandu – recently promoted at Kendra Scott(1:00) KK’s background: from electrical engineer to e-commerce leader(1:58) What KK’s Shoptalk session is about: personalization that spreads joy(2:54) Redefining personalization: it’s about anticipating needs and building connection(3:50) What makes jewelry unique in e-commerce—and why emotion matters(4:55) Bringing in-store energy to digital through omnichannel alignment(5:46) Test-and-learn culture: “launch and love” for every experiment(6:52) Navigating price sensitivity and uncertainty with a proactive strategy(8:20) Showing value through messaging and BNPL while staying nimble(9:40) What’s next in e-commerce: AI agents, emotional touchpoints, and dual-layer websites(11:13) Final thoughts: brands that balance intelligence and emotion will win#shoptalk #kendrascott #retailtechThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

🎧 Turning Returns Into Revenue: Trove CEO Terry Boyle on Resale’s Rise at Shoptalk 2025Terry Boyle, CEO of Trove, sits down with Omni Talk, live from the Avalara podcast studio at Shoptalk, to share how the resale revolution is changing retail. He walks through the tech, economics, and brand strategy behind resale programs that create loyalty, profits, and sustainability—while helping retailers attract new customers in the process.📍 Timestamps:(0:05) Welcome from Shoptalk 2025 at the Avalara booth(0:33) Terry Boyle’s background: from Nordstrom to Zulily to Trove(1:46) What Trove does: powering branded resale, trade-ins, and returns(2:59) Why resale is both a sustainability and profitability play(4:02) Who Trove works with—Patagonia, Arc’teryx, Brooks, and more(4:50) Why resale isn’t a Shoptalk track…yet(5:55) Has resale crossed the chasm?(6:50) The economics of resale vs. off-price(8:15) What tech is needed to scale resale (AI, WMS, ERP integration)(9:05) Is there a “right way” to do resale?(9:51) Full site integration = 3–5% of sales from resale(10:43) Watchouts: how to manage gift card values and return grades(11:27) Recap and call to action#shoptalk #resale #retailinnovationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

🎧 Tariff Tuesdays, Taxes & Cross-Border Success: Avalara’s George Trantas at Shoptalk 2025Live from Shoptalk 2025, Avalara’s George Trantas shares deep insights on what’s next for global retail. From tackling tariffs and tax implications to building a smart cross-border strategy, George brings clarity to the chaos with advice rooted in years of ecommerce and logistics leadership.📍 Timestamps:(0:05) Live from Shoptalk 2025 at Avalara Booth #1554(0:53) George’s background and shoutout to his son’s hockey championship(1:19) What Avalara does and George’s evolving role(2:23) What’s happening in cross-border commerce right now(3:43) Where to start with cross-border: Canada, UK, Australia(4:46) Common mistakes in global ecommerce and pricing(5:58) Tariff talk: what happens if the de minimis rule is removed(6:56) Advice for retailers to prepare for tariff shifts(7:57) The surprising truth about taxing tariffs(8:55) Avalara’s weekly “Tariff Tuesday” blog and knowledge resources(9:25) Closing advice: get help, start small, and follow the leaders#shoptalk #taxes #tariffs Sponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Chris and Anne sit down with Uncommon Goods founder and CEO Dave Bolotsky, live from the Avalara podcast studio, to talk about the company’s origin story, why curation still matters, and how they’re adapting to the latest retail trends. From light manufacturing in Brooklyn to in-house product design and a $25 loyalty program, Dave shares what it takes to thrive in today’s ecommerce world—plus his thoughts on AI, customer experience, and the future of gifting.📍 Timestamps:(0:05) Intro from Shoptalk 2025 at Avalara Booth #1554(0:26) Dave’s background from Wall Street to ecommerce(1:33) What makes Uncommon Goods “uncommon”(2:50) How they choose and create exclusive products(4:56) In-house design and Brooklyn-based light manufacturing(5:45) The evolution of the maker economy and competitive pressure(6:56) Popular new product: QR code horoscope mugs(8:00) Dave’s learning approach to Shoptalk(9:03) How Uncommon Goods is exploring retail media(9:45) Testing pop-up stores and the ROI challenge(10:59) Loyalty: “Uncommon Perks” vs. Prime(12:01) Using AI in customer service, copywriting, and code(13:20) Vision for AI in product development(14:34) Closing thoughts + what’s next for Uncommon Goods#shoptalk #retailinnovationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

🎧 Inside CVS’s Retail Reinvention | Musab Balbale Live from Shoptalk 2025Musab Balbale, SVP and Chief Merchandising Officer of CVS Health, sits down with Omni Talk, live from the Avalara podcast studio at Shoptalk 2025, to explore CVS’s bold new retail strategy. With 75% of store traffic coming from the front store, CVS is leaning into AI, hyperlocal formats, and the power of everyday essentials to become a community-first destination for immediate needs.📍 Timestamps:(0:08) Welcome from Shoptalk 2025 – and puppies?!(0:36) What Musab oversees at CVS: digital, categories, and front-store merchandising(1:53) 75% of CVS traffic comes from front-store—surprising stat breakdown(3:06) CVS as a local community store, not just a pharmacy(3:35) Musab’s career journey: Walmart, Jet.com, Vitamin Shoppe(4:00) Comparing the transformation journeys of Walmart and CVS(4:52) CVS’s small format and standalone pharmacy strategy explained(5:56) Designing stores for micro trade areas using AI and ML(7:25) 900 billion value-SKU combos: how tech powers CVS’s tailored assortments(8:42) The consumer’s evolving expectations and how CVS fits into their routine(9:33) What categories are leading growth—food, general merchandise, and seasonal(10:59) “Immediate gratification” as the overlooked retail trip type(11:44) The human connection still matters in retail(12:27) The one trend Musab is watching closely: the true power of AI#shoptalk #cvs #retailinnovationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Shoptalk 2025 Exclusive: Shein's Strategy Head Peter Pernot-Day on the Future of FashionChris and Anne sit down with Shein’s Head of Strategy & Corporate Affairs, Peter Pernot-Day, live from the Avalara podcast studio at Shoptalk 2025, to explore how Shein's radically different approach to production and customer experience sets it apart. The discussion covers everything from small-batch on-demand design to retail data engineering and personalization—plus how Shein is thinking about tariffs, technology, and customer loyalty in 2025 and beyond.📍 Timestamps:(0:05) Live from Shoptalk 2025 at the Avalara booth(0:22) Peter’s background & Shein 101(1:12) What “on-demand fashion” really means(2:48) Technology that drives Shein’s efficiency(3:59) Shein’s response to the affordability crisis(5:00) Advice for other retailers: embrace data engineering(6:15) Personalization & the "experience gap" in e-commerce(7:42) Photo search and recommender system innovations(8:37) The role of customer feedback in design(9:34) Tariffs, De Minimis, and regulatory planning(10:56) Peter’s favorite thing about Shoptalk: Serendipity#shoptalk #shein #retailtechThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss the week's most intriguing entertainment stories in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios! We explore Heineken's unique campaign to find a successor for a fourth-generation Irish pub, debate dream vacations, and rank our favorite Adam Sandler films.KEY MOMENTS:0:02 - Heineken's search for someone with a specific Irish surname to take over an Irish pub0:27 - Would our hosts change their name and move to Ireland to inherit a bar?1:03 - Discussing Mariah Carey's viral unimpressed reaction at the iHeart Radio Music Awards1:25 - Personal story about an unexpected reaction to a surprise birthday party2:17 - The incredible $200,000 Four Seasons vacation package to all White Lotus filming locations2:51 - Speculation about where White Lotus Season 4 might be filmed3:24 - Happy Gilmore 2 trailer discussion and ranking our favorite Adam Sandler movies3:45 - Debating Sandler's best work from classics like Billy Madison to critically acclaimed Uncut GemsTune in for laughs, hot takes, and our candid thoughts on whether we'd spend $200K to visit White Lotus resorts!For the full episode head here: https://youtu.be/K-LainhQQyY#whitelotus #adamsandler #HappyGilmore2 #fourseasonshotel #entertainmentnews #mariahcareyreaction #movierankings #luxurytravelThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Wonder has scooped up Tastemade for $90 million as part of its grand plan to become the super app of mealtime. Chris and Anne dissect the strategy behind combining streaming food content with real-time delivery via Grubhub and Blue Apron—and whether Wonder’s vision of democratizing personal chefs can actually scale.(0:02) – Wonder acquires Tastemade to fuel its mealtime super app ambitions(0:33) – Wonder’s pivot from food trucks to centralized kitchens and restaurants(1:14) – Grubhub and Blue Apron acquisitions—building blocks of a food empire(1:40) – Marc Lore’s bold plan: Personalized chefs for everyone?(2:03) – The appeal: choice, convenience, and reducing friction in mealtime decisions(2:52) – Is it about delivery... or empowering consumers to cook with ease?(3:36) – Advertising potential: Tastemade as a platform to subsidize costs(4:46) – Scaling the logistics: Can Wonder handle the complexity at a reasonable price?(5:29) – Bezos’ rule of choice, food as friction, and the psychology of convenience(7:00) – Final verdict: Big risk, big vision—but is it big enough to work?Marc Lore is betting big on food—and the way we eat might never be the same. Will Wonder change the game... or burn through billions chasing an impossible dream?For the full episode head here: https://youtu.be/K-LainhQQyY#wonderapp #tastemade #foodtech #mealdelivery #superapps #grubhub #cloudkitchen #venturecapital #retailinnovation #foodstartupThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Walmart going all-in with Klarna as its sole Buy Now, Pay Later provider—ditching Affirm and integrating BNPL into its OnePay FinTech app. Chris and Anne explore why this is more than a simple switch, and how it positions Walmart to become a dominant force in payments.(0:03) – Walmart drops Affirm, partners exclusively with Klarna for BNPL(0:30) – Klarna to underwrite loans, Walmart’s OnePay to handle customer experience(1:10) – Walmart’s OnePay valued at $2B+ with $200M in annual revenue(1:54) – Why Walmart’s customers won’t notice a difference—and why that matters(2:26) – Klarna’s global reach gives Walmart valuable data and fraud prevention potential(3:06) – Is BNPL becoming the next Visa or Mastercard for retail?(3:24) – Walmart’s strategy: Growth through ownership of payment capabilities(4:26) – Signing up is shockingly easy—Chris’s experience and $60 in credits(4:42) – Walmart’s long game: becoming the “payment conduit for America”(5:08) – Why simplicity and trust in one provider can be more powerful than choiceWith millions of daily shoppers, Walmart’s bet on Klarna and OnePay could reshape how Americans pay. Will other retailers follow suit?For the full episode head here: https://youtu.be/K-LainhQQyY#walmart #klarna #buynowpaylater #retailtech #retailinnovation #retailtechThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Wayfair going BIG in Atlanta with a new 150,000 sq ft store—but is this retail expansion smart or risky? Chris and Anne break down why Wayfair’s move into physical stores could challenge IKEA, fill a key market gap, and provide crucial data to enhance their omnichannel strategy in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios.(0:03) – Wayfair announces its second large-format store in Atlanta for 2026(1:00) – Chris shares the backstory: Wayfair's initial reluctance to go big(2:19) – In-store dwell time up 25%—why shoppers linger at Wayfair(2:45) – The white space: serving customers between IKEA and luxury brands(4:30) – Same-day pickup, easy returns, and why convenience wins(5:39) – Can Wayfair connect in-store behavior to online reviews and sales data?(6:44) – AI or no AI? The power of real-time retail data to optimize inventory(7:02) – The caveat: 15% sales bump might not be enough—store must be profitableWill Wayfair’s big store bet pay off? The verdict’s out—but this move could reshape how we shop for furniture in 2025 and beyond.For the full episode head here: https://youtu.be/K-LainhQQyY#wayfair #furnitureshopping #homedecor #retailstrategy #omnichannelretail #furnituretrends #retailinnovation #homefurnishingsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Ulta Beauty going big with a new curated online marketplace—what does this mean for customers, loyalty, and retail media? Chris and Anne break down why this is a savvy move for Ulta, how Mirakl enables quick marketplace rollouts, and why 2025 is shaping up as the year of marketplace dominance in retail in this latest episode of the Omni Talk Retail Fast Five, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios.(0:02) – Ulta Beauty’s official marketplace announcement(0:20) – “Curated” marketplaces—real or just marketing?(1:02) – Why this is a smart move for Ulta’s customers(2:08) – Retail media revenue and loyalty points as key drivers(3:14) – The role of Mirakl in accelerating marketplace adoption(4:30) – 2025: The year of the marketplace (Best Buy, Janie and Jack, Ulta)(5:46) – Data value in high-frequency beauty purchasing(6:03) – How Ulta’s platform could attract CPG advertisersIf you're in retail or beauty, this is one trend you can't afford to miss. Ulta's move could reshape the future of digital commerce in beauty and wellness.For the full episode head here: https://youtu.be/K-LainhQQyY#ultabeauty #ecommercetrends #retailinnovation #beautyindustry #retailmedia #customerloyalty #OmnichannelRetail #digitalcommerce #retailtech #beautytechThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss how Kroger is betting big on e-commerce—but is its strategy already flawed? In this segment, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, Chris and Anne debate Kroger’s controversial decision to separate online operations into a standalone unit, question the leadership choice, and unpack whether this sets Kroger up for success—or disaster.(0:03) – Kroger forms new e-commerce business unit(0:11) – Yael Cosset promoted to EVP and Chief Digital Officer(0:32) – Kroger CEO Ron Sargent emphasizes digital growth(0:56) – Should e-commerce be a separate division?(1:46) – Why this goes against omnichannel best practices(2:53) – Is Kroger stuck in the sunk cost trap with Ocado?(3:54) – Concerns over leadership structure and priorities(6:07) – Are digital sales underperforming despite the investment?(7:14) – Final thoughts: too many risks, not enough clarityDon’t miss this deep dive into a major retail shakeup—and what it could mean for the future of grocery e-commerce. For the full episode head here: https://youtu.be/K-LainhQQyY#kroger #ecommercestrategy #retailnews #grocery #ocado #omnichannelretail #digitaltransformation #onlinegroceryshopping #retailtech #retailinsightsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this packed episode, Omni Talk hosts Chris Walton and Anne Mezzenga interview the most innovative retail technology providers attending Shoptalk 2025, giving listeners an insider’s guide to the conference’s must-see tech solutions.Key Moments:1:33 – Interview with Big Sur AI’s CEO Vinod Ramachandran on their AI sales agent, content marketer, and data scientist tools17:12 – Lucky Labs’ Sneh Parmar explains how they connect brands to major retailers with real-time inventory and attribution data27:47 – Lily AI’s Purva Gupta breaks down how they bridge the gap between merchant language and consumer search terms44:33 – Syrup’s James Theuerkauf discusses their AI decision support system for optimizing inventory management56:50 – Placer.AI’s Ethan Chernofsky shares insights on location analytics and understanding retail traffic patterns1:12:34 – Treasure Data’s Mark Tack on intelligent data platforms transforming retail customer experiences1:25:01 – Mirakl’s Alex Hase explains the rising trend of specialty retailers launching marketplace platforms1:35:33 – Signifyd’s Raj Ramanand reveals how AI is solving the $890 billion returns problem in retail#retailtech #shoptalk #aiinretail #retailinnovation #ecommerce #retailstrategy #customerexperience #retailanalytics #digitaltransformation*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, Chris and Anne discussed:Kroger’s surprising decision to create a standalone e-commerce unit (Source)Ulta’s launch of a digital marketplace with Mirakl (Source)Wayfair’s plans to open a second large format store in Atlanta (Source)Klarna becoming Walmart’s exclusive BNPL provider (Source)And closed with a look at Wonder’s acquisition spree and if its “super app for mealtime” is just bad branding of what is actually a good idea (Source)There’s all that, plus Mariah Carey, Irish names, and our rankings of the best Adam Sandler movies of all-time.Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: A Ride Or Die Lightning RoundFor the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover:  If Portillo's App Fatigue IS Real And A Reason To Move To Digital WalletsFor the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover: Buying or Selling: Reckitt’s Claim AI Has Reduced Product Development Lead Times By 60%For the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover:  Google Shopping Turning Your Fashion Idea Into RealityFor the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover:  Loblaw Tagging US Sourced Products With Tariff SymbolFor the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five sponsored by the A&M Consumer and Retail Group, Alvarez & Marsal, Mirakl, Simbe, Infios, and Ocampo Capital Chris Walton, Anne Mezzenga, along with guest hosts from the Alvarez & Marsal Consumer and Retail Group Chris Creyts and David Schneidman break down the week’s retail news. In this short, they cover:  For the full episode head here: https://youtu.be/zoe5hsCC9jUThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

How is AI transforming retail technology? In this episode, Chris Walton and Anne Mezzenga talk with Jessica Grisolia from Scandit about the latest innovations in smart data capture, shelf intelligence, and workforce efficiency. Find out how AI is not replacing store associates but enhancing their productivity, and why next-best-action intelligence is coming soon to inventory management.⏳ Key Moments:0:08 – Intro to OmniTalk’s Ask An Expert Series1:21 – The importance of human-centric retail AI5:41 – The $1.7 trillion inventory problem retailers face9:25 – How AI optimizes store associates’ workflows18:52 – Staples Canada’s 45% cost reduction with smart data capture27:44 – Retail AI trends for 2026: Agentic AI and coordinated computer vision📍 Join the conversation and stay ahead of retail tech trends!#RetailTechnology #AIinRetail #SmartDataCapture #InventoryManagement #RetailTrends #Omnichannel #AIforRetail #RetailAutomation #StoreOptimization #Scandit #NextBestAction #RetailAIMusic by hooksounds.comSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital and Infios, A&M’s David Schneidman and Chris Creyts joined Chris and Anne to discuss:CVS Health’s rollout of “mini-stores,” i.e. smaller stores with pharmacies but a limited retail selection (Source)Loblaw identifying U.S. made products at shelf with a new tariff symbol (Source)Google Shopping’s new AI search features (Source)Reckitt’s claims that it has reduced product development lead times by over 60% with generative AI (Source)And closed with an examination of Portillo’s launch of its new loyalty program, not through an app, but through a digital wallet (Source)There’s all that, plus Blue Steel, airline preferences, and moonlighting as social media influencers.Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

🚀 In this week's Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we break down the viral Airport Theory TikTok trend (would you show up 15 minutes before your flight?!), the Domino’s stuffed crust debate, and the return of nostalgic retail brands like Limited Too! Plus, which pancakes reign supreme?For the full episode head here: https://youtu.be/rTReEPz6yR8This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: 🎮 Walmart just launched Walmart Unlimited, a shoppable video game experience designed to merge immersive gaming and e-commerce. But is this the future of shopping or just another metaverse experiment destined to fail? In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we explore whether Walmart can drive real sales through virtual experiences and if customers will actually buy products inside a game.For the full episode head here: https://youtu.be/rTReEPz6yR8This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: 🛋️ Furniture.com is shaking up the industry by integrating real-time inventory, search data, and in-store browsing into one seamless furniture shopping platform. Could this be the next big thing in home furnishings, or will giants like Wayfair and Walmart respond with their own versions? In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we break down the opportunities, challenges, and future of omni-channel furniture shopping.For the full episode head here: https://youtu.be/rTReEPz6yR8This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: 🛒 Publix is facing a class-action lawsuit over allegations of overcharging customers on weighted food items. Did a simple pricing error cause this, or is there a bigger problem with grocery store transparency? In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we break down what happened, why electronic shelf labels might help prevent these issues, and how customers can protect themselves.For the full episode head here: https://youtu.be/rTReEPz6yR8This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: 🚀 Amazon has launched Alexa Plus, its next-generation AI-powered assistant—but is it truly revolutionary or just another Alexa upgrade? 🤔 In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we discuss its new features, generative AI improvements, and whether it finally delivers on its smart shopping promise. Will you be subscribing or skipping Alexa Plus?For the full episode head here: https://youtu.be/rTReEPz6yR8This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Target teaming up with Warby Parker to bring in-store eyewear services to select locations—but is this a brilliant retail move or a risky bet? 🤔 In this week's episode, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, we break down how this partnership benefits both brands, potential operational challenges, and why Warby Parker’s slow expansion rate raises questions. Should Target just acquire Warby Parker outright? Let’s discuss!For the full episode head here: https://youtu.be/rTReEPz6yR8This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, Chris and Anne discussed:All the wrinkles surrounding Target and Warby Parker’s new partnership (Source)The launch of Alexa+ (Source)The deceptive pricing lawsuit against Publix (Source)Furniture.com’s unique take on omnichannel commerce (Source)And closed with an examination of Walmart Unlimited, Walmart’s new video game shopping experience (Source)There’s all that, plus “airport theory,” stuffed crust pizza, and what style of pancakes reigns supreme.Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: An LA Raiders Latch Hook Lightning RoundFor the full episode head here: https://youtu.be/mJ9TENRdNnEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Walmart’s New Ai Tool For Merchants, Aka Wally?For the full episode head here: https://youtu.be/mJ9TENRdNnEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Kroger And Schnucks Enhancing Their Quick Delivery Offerings Via InstacartFor the full episode head here: https://youtu.be/mJ9TENRdNnEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Sprouts Launching Its First-ever Loyalty ProgramFor the full episode head here: https://youtu.be/mJ9TENRdNnEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Joann Closing All Its StoresFor the full episode head here: https://youtu.be/mJ9TENRdNnEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In the latest edition of Omni Talk’s Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, and Ocampo Capital Chris Walton and Anne Mezzenga discuss:  Adidas Offering Buy With Prime Via Its App & WebsiteFor the full episode head here: https://youtu.be/mJ9TENRdNnEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

How is AI transforming beauty retail? At eTail Palm Springs, Milani Cosmetics CMO Jeremy Lowenstein joins Omni Talk Retail to discuss how the brand is using AI, social listening, and influencer marketing to create a seamless shopping experience across online and its in-store channels.🛍 Key Moments:✅ (2:42) – How Milani’s baked blush is handcrafted in Italy✅ (5:08) – The role of AI in content creation & personalization✅ (6:55) – Why influencers are shaping brand perception✅ (8:54) – How social listening drives product development✅ (11:12) – The future of AR & virtual try-on in beauty💡 Stay ahead of beauty retail trends—subscribe to OmniTalk Retail for more expert insights. And special thanks to NetElixir for making all our eTail West coverage possible!#beauty #retail #etail #etailwestThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

How can AI-driven pricing optimization boost retail profits and customer loyalty? 🚀 Chris Walton & Anne Mezzenga sit down with Matt Pavich, Senior Director of Strategy & Innovation at Revionics, to discuss how AI-powered pricing is shaping the future of retail and what retailers must do to stay competitive.📌 Key Moments:⏩ 00:00 – Intro ⏩ 02:00 – Why pricing optimization is the biggest lever in retail⏩ 07:15 – The evolving complexity of pricing in retail today⏩ 12:45 – AI-powered price optimization: How it benefits both retailers & consumers⏩ 18:30 – The impact of tariffs, inflation, and economic trends on pricing⏩ 24:15 – AI ethics & pricing: How retailers can ensure fair and strategic price changes⏩ 29:00 – The future of AI in retail pricing: What’s next with generative & agentic AI⏩ 35:00 – Closing thoughts & how to get started with pricing optimization📩 Follow OmniTalk for more insights on AI-driven retail innovation!Music by hooksounds.com#retailinnovation #pricingstrategy #pricing #retailtech Sponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this insightful episode of Omni Talk Retail, Anne sits down with Kevin Moffitt, President of Office Depot and Office Max, live from eTail 2025! Kevin shares how his team is focusing on small business needs, AI-powered operational improvements, and omnichannel experiences.📌 Key Moments:0:06 - Welcome to eTail 2025 & sponsor shoutout1:00 - Kevin’s role at Office Depot and the importance of small businesses2:35 - How Office Depot is catering to digital-first customers4:50 - The evolution of hybrid work and retail’s role in adapting6:10 - Balancing human interaction with digital convenience in retail7:25 - How legacy brands can innovate to remain relevant9:00 - Office Depot’s 20-minute in-store pickup promise10:30 - How AI is streamlining operations and boosting efficiency12:00 - The future of personalized retail marketing🚀 Don’t miss this exclusive look at how Office Depot is attempting to transform!Thanks to NetElixir for helping to make our coverage possible.#officedepot #etail #etailwestThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

How is DSW adapting its approach to loyalty? 🤔 In this exclusive interview from eTail West 2025, Paige Sheedy, VP of Growth Marketing at DSW, shares how the brand is using AI, predictive modeling, and personalization to enhance customer loyalty and drive engagement. 📌 Key Moments:⏩ 00:00 – Intro & Sponsor Shoutout⏩ 01:30 – How DSW Defines Modern Loyalty & Customer Retention⏩ 03:45 – The Role of AI & Predictive Modeling in Personalization⏩ 06:00 – DSW’s Omnichannel Strategy for Customer Engagement⏩ 09:10 – How Loyalty Data Fuels Brand Growth & Business Strategy⏩ 10:00 – Final Thoughts: The Future of Retail Loyalty & AI IntegrationAnd thanks to our sponsor NetElixir for helping to make our coverage of eTail West possible!#etailwest #etail #onlineshopping #ecommerce #dswThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, and Ocampo Capital, Anne remoted in from eTail West, Chris was back home in Minneapolis, and together they discussed:Adidas offering Amazon Buy with Prime via its website and app (Source)Joann no longer being in the fabric of our lives (Source)Sprouts launching its first-ever loyalty program (Source)Kroger and Schnucks enhancing their quick delivery offerings via Instacart (Source)And closed with a discussion of Walmart’s new AI tool for merchants, aka “Wally” (Source)There’s all that, plus nightly news anchors, Joann memories, and Anne’s favorite Savage.Music by hooksounds.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy