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Money Box

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Money Box Live: Making savings work for you

The UK Inflation rate has hit 10.1%, the highest it’s been for 40 years, and it’s set to go even higher. In this programme, our panel of experts hear about your saving habits and answer your questions on how to protect your savings from the record levels of inflation we now have.Sarah Coles, senior personal finance analyst at Hargreaves Lansdown, Mat Megens, CEO and founder of HyperJar, and Bukiie Smart, personal finance expert, will answer your questions. Presenter: Adam Shaw Producer: Amber Mehmood Editor: Jess Quayle(First broadcast 3pm Wednesday 7th September, 2022)

Oct 5, 202227 min

Rent cap consultation for social housing tenants

Millions of people living in social housing in England could see increases to their rent capped next year. A consultation has been launched by the Government. If the plans go ahead it would protect 3.8 million households from a rise of potentially more than 10 percent. We'll speak to renters on a housing estate in Cheshire and get reaction from the National Housing Federation and the Local Government Association. If you're a pensioner you may have heard about extra money you could get to help pay your heating bills. The Winter Fuel Payment is higher this year meaning people who're eligible could get up to £600 depending on their circumstances. To qualify you must have been born on or before a specific date set by the government - which this year is 25th September 1956. We've been contacted by two people who reach pension age this winter but are unhappy because they don't fit that criteria. We'll get a response from the Department for Work and Pensions.Plus, we'd like to hear from you about your saving habits. Are you managing to save at the moment? Maybe high prices are eating away at your nest egg or perhaps you're unsure what options you have - let us know - we have Anna Bowes, savings champion on hand to help.And, why trusts need to be registered with HMRC.Presenter: Felicity Hannah Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle(First broadcast 12pm Saturday 3rd September, 2022)

Oct 1, 202224 min

Money Box Live: Your energy bill questions answered

In this programme we'll provide answers and advice for those worried about the cost of energy. Household energy bills will rise again this autumn to two and a half times what they were last year. Bills for businesses are already climbing. Mike Foster, an energy analyst from Energy & Utilities Alliance, and Amy Taylor, a debt advisor and Chair of Greater Manchester Money Advice Group, will answer your questions. Email [email protected]: Felicity Hannah Producer: Amber Mehmood Editor: Jess Quayle(First broadcast 3pm Wednesday 31st August, 2022)

Sep 28, 202228 min

Energy bill special: Q&A

In this special programme we'll answer your questions and provide advice for those worried about the cost of energy. Ofgem has announced that the typical household energy bill for people in England, Wales and Scotland will hit £3,549 a year from 1 October. People on prepayment meters will typically pay an additional £59 a year on top of that. Adam Scorer from the fuel poverty charity National Energy Action and Kathryn Porter from Watt-Logic, an energy analyst who's worked for EDF Energy and Centrica, will answer your questions. We'll get the latest from Westminster on what financial support people can expect this winter. And we'll hear more on the "warm banks" being set up by councils, community groups and libraries, for people to spend time in if they can't heat their homes.Presenter: Felicity Hannah Reporter: Hannah Mullane Researcher: Eimear Devlin Editor: Jess Quayle(First broadcast 12pm on Saturday 27th August)

Sep 24, 202225 min

Interest Free Loan Scheme to help 20,000 people

A scheme offering interest-free loans to the financially vulnerable is being expanded to reach up to 20,000 people. After a successful trial at South Manchester Credit Union the No Interest Loan Scheme (NILS) will be rolled out across the UK from September. It's backed by the Treasury but will be run by credit unions and other lenders. The aim is to offer emergency loans to people who would normally be turned down because they can't afford the interest payments. We'll speak to Economic Secretary to the Treasury John Glen.As a new survey, commissioned by the BBC, suggests half of people working are planning to increase their hours to boost their income and almost one in three people are thinking about taking a second job, we'll hear from the Low Incomes Tax Reform Group about the implications for tax and benefits.More on how thousands of people may be able to boost their state pension by paying extra National Insurance Contributions. Paying just one missing year can mean an extra £275 a year for your pension.Plus, less than half the firms that sell funeral plans look set to be approved by the regulator when tough new rules begin in six weeks. More on how you can check yours.Presenter: Paul Lewis Reporters: Dan Whitworth and Katie Barnfield Researcher: Sandra Hardial Editor: Jess Quayle(First broadcast 12pm Saturday 18th June, 2022)

Sep 15, 202228 min

Food Poverty

In England and Wales the school summer holiday is just beginning but Scotland and Northern Ireland are already well into their long and, often costly, summer.But for some families the challenge isn’t just keeping the kids busy, it’s keeping them fed – particularly when food prices are rising.Felicity Hannah, along with a panel of experts, are looking at what support is out there to help with food poverty and holiday hunger.Panel:Dr Megan Blake – Senior Lecturer, Food Security ExpertBilly McGranaghan – Founder of Dad’s HouseJonathan Sharples – Community Support WorkerReporter: Dan WhitworthProducer: Amber MehmoodEditor: Elisabeth Mahy

Aug 24, 202228 min

Food banks warn they are struggling to meet demand

Food banks across the UK have told Money Box they are facing increased demand, but falling donations, as the cost of living crisis bites people across the income range. This research, which took place in June, covered 116 out of 505 organisations which are part of IFAN - the Independent Food Aid Network. Those 116 organisations cover 203 food banks across the UK and 9 out of 10 of them told us they had seen an increase in demand since the start of this year. More than half said they've also seen seen food donations fall. IFAN, a registered charity and anti-poverty campaign group, helps run food banks which tend to be run by volunteers across local communities. For context, we don't know how many food banks there are in the UK, but the Trussell Trust, which has its own network of more than 1,400 of them, recently reported giving out more than 2.1 million food parcels in the year to March. We reported on Money Box a couple of weeks ago that energy prices are expected to rise substantially in October and then again in January. But why does the price get fixed by the regulator Ofgem? Would a change in the way the market works bring bills down? We'll hear from Dr Craig Lowrey, Senior Consultant at Cornwall Insight which produces forecasts of where the price of energy is going.Why it's not too late for pensioners to claim extra help and get the first £326 cost of living payment that is being sent out this week. (the number for claiming is 0800 991234) Plus, new data suggests many homeowners are fixing their mortgage rates early, in the hope of securing a better deal. Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle(First broadcast 12pm Saturday 23rd July, 12pm)

Aug 20, 202229 min

Gender Identity and Finance

Being transgender or non-binary means you can have a lot of extra things to manage and finances, along with the admin involved, can be a big one.Felicity Hannah is joined by a panel of experts to discuss changing your name and gender at the bank, the lack of options when filling in forms, and raising money for medical care.Panel:jane fae – Director – TransActualCleo Madeleine – Spokesperson – Gendered Intelligence More info:https://genderedintelligence.co.uk/ https://www.transactual.org.uk/

Aug 17, 202228 min

Energy costs versus incomes

Families on a low income face spending more than a quarter of the money they have left after paying their mortgage or rent on energy bills from April next year. The Joseph Rowntree Foundation says it's even tougher for single people on a low income with no children, where it rises to more than two thirds. The calculations are based on latest predictions from the energy analyst Cornwall Insight, which says the typical annual bill could reach more than £3,300 in the new year. The data also shows that the government's £37 billion support package has reduced costs this year. We'll get reaction from the government, the energy regulator Ofgem, and Energy UK who represent the industry.It's not long until school's out for summer, in England and Wales at least - Scotland and Northern Ireland are already deep into that school summer break. We'll take a look at what financial support is on offer for families to help with costs.How rising inflation is pushing more people into higher tax bands and what you can do about it.And the listener who paid off her mortgage, only to discover the bank had used her money to pay off someone else’s.Presenter: Felicity Hannah Reporter: Katie Barnfield Researcher: Sandra Hardial Editor: Jess Quayle(First broadcast 12pm Saturday 16th July, 2022)

Aug 13, 202224 min

Holidays

After two years of Covid restrictions, much of the world has now opened back up and plenty of us are planning to take full advantage this summer.But what if it all goes wrong? What are you entitled to? What kind of insurance cover should you get? And how can you make sure you have a happy holiday?Felicity Hannah, along with a panel of experts, are here to give you the answers on all things travel.Panel:Simon Calder - travel journalistLisa Minot - travel editor - The SunProducer: Drew Hyndman and Di RichardsonEditor: Richard Fenton-Smith

Aug 10, 202238 min

How changes at the top of government could affect your money

It's been quite the week in politics and on this week's Money Box we'll take a look at what it could mean for your personal finances. One of the biggest challenges the next PM will face is the economy and the many households feeling the squeeze. It's thought some of the candidates favour tax cuts, but there's also pressure to increase taxes to control government borrowing. Heather Self a tax expert at Blick Rothenberg and Tom Selby from the investment company AJ Bell will discuss.According to a new report, out on Monday, more people are falling behind with at least one household bill as the cost of living rises. Money Box has been given an early look at the Coronavirus Financial Impact Tracker, which suggests one-in-six households are now ‘in serious financial difficulty' compared to one-in-ten in October. Debt is also climbing - particularly among people who were already struggling. We'll speak to Professor Sharon Collard from the University of Bristol, who is one of the authors of the financial impact report which is funded by the Aberdeen Financial Fairness Trust. Plus advice from the debt charity Stepchange.Also, if you ignore a current account for too long - can your bank really take your money? And how hard is it to get it back? Our reporter Dan Whitworth investigates.Presenter: Felicity Hannah Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle(First broadcast 12pm Saturday 9th July, 2022)

Aug 6, 202225 min

The Cost of Cancer

Getting a cancer diagnosis can be a scary and fraught time, before you even begin to consider the financial pressures. Affording time out of work, the cost of getting to appointments, or even the price of drugs in different parts of the country can present issues for many.Ruth Alexander is joined by a panel of experts to hear caller experiences of the costs of cancer.Panel: Ceinwen Giles - Shine Richard Pugh - MacmillanProducer: Drew Hyndman and Amber Mehmood Editor: Beatrice Pickup

Aug 3, 202229 min

What do National Insurance changes mean for you?

From 6th July, everyone in work will see a cut in the taxes they pay. It's because the level of pay at which National Insurance begins will be raised. Two million people on part-time low pay will not pay any national insurance at all. Ministers say it's a tax cut of 330 pounds per year for a typical employee, but that is not the whole picture. The rate of national insurance rose three months ago. So this cut is in a tax that is already costing millions of workers more. We'll hear from families in Stockport on how their income is being squeezed and speak to the Minister responsible for tax policy Lucy Frazer, the Financial Secretary to the Treasury.If you are a victim of crime it is most likely that your money is stolen through fraud. New figures out this week showed the amount stolen and the number of victims rose substantially last year - as they have every year that the figures have been collected. We'll get reaction from Her Majesty's Inspector of Constabulary, Matt Parr.A new act banning ground rents for most new residential leases in England and Wales came into force this week. It's part of the government’s Leasehold Reform plans. We'll find out more about the new rules from a legal specialist in leasehold. Plus, why has a much anticipated code of practice designed to regulate the private parking sector been withdrawn?Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle(First broadcast at 12pm, Saturday 2nd July, 2022)

Jul 30, 202225 min

Fraud

Fraudsters are always trying to get at our money, and the pandemic has changed their tactics and their access to our data.Felicity Hannah and our expert panel discuss the latest fraud figures, how to protect yourself, what your rights are, and what to do if you're targeted by scammers.Reporter: Dan WhitworthProducer: Drew HyndmanEditor: Justin Bones and Elisabeth Mahy

Jul 27, 202233 min

Energy firm introduces late payment charges

Scottish Power has introduced late payments fees for its five million customers saying the move "brings us in line with other suppliers" and reflect the costs of collecting debt. The change comes at a time when consumers are facing record high energy prices with some estimates suggesting millions more households face the real prospect of falling into fuel poverty this winter.An employment tribunal rules that a man suffering from long covid is protected by the Equality Act. It means employers have to make "reasonable adjustments" in the workplace to help sufferers and could have far reaching legal implications for the estimated two million people thought to be living with long covid.We look into a listener's question about only paying for the energy she actually uses - instead of relying to estimated average payments across the year.And the Universities Minister confirms in Parliament a roll out date of 2025 for Alternative Student Finance aimed at helping muslim students with sharia compliant loans. It comes after the scheme was first talked about during David Cameron's time as Prime Minister nearly a decade ago.(First broadcast 12pm Saturday 25th June, 2022)

Jul 23, 202224 min

Self Publishing

Do you want to write a book? How would you go about publishing one? Many people now look away from traditional publishing and towards self publishing. Whether it's doing it all yourself or using hybrid publishers, which offer publishing services for a cost, it can be a risky and potentially expensive option for would be authors.Felicity Hannah is joined by our panel of experts to discuss self publishing and to hear experiences, comments and questions from callers.Panel:Nicola Solomon - Chief Executive - Society of AuthorsAdam Croft - Author of The Rutland Crime series.Producer: Paul Waters and Drew HyndmanEditor: Beatrice Pickup and Justin Bones

Jul 20, 202228 min

Single Parents

Single parents often face particular financial hardships, especially with the economy facing severe challenges and prices rising so fast. A single parent with no support can find it harder to get work, more expensive to find childcare and difficult to provide the basics needed for family life. In today's Money Box Live, Adam Shaw hears from listeners about the challenges and options available to single parent families. We also hear from Victoria Benson, the Chief Executive of Gingerbread, the national charity which works with single parent families, and from Claire Reindorp, CEO of the Young Women’s Trust.Producers: Paul Waters and Drew Hyndman

Jul 13, 202228 min

Energy costs: your questions answered

This week, energy analysts Cornwall Insight predicted that the already record breaking price for energy will rise further and the annual cost for a typical household would be £2880, which is £900 more than it is now. The Chancellor has promised more help but the questions we've received recently show that many listeners are still not clear about exactly what they will get and when. Our reporter Dan Whitworth finds investigates how it will work for people who live in park homes or pay their utility bill direct to their landlord.Some vulnerable people are being excluded from using their own money to shop online, as a result of new procedures imposed across the banking industry in March. We speak to UK Finance about what the banks are doing to make new anti-fraud features usable by people who are disabled, getting old, or don't have a mobile phone signal.New figures from HMRC have revealed that 61% of eligible families are not claiming tax-free childcare, missing out on billions of pounds in savings. It comes as the Social Market Foundation announces a cross-party commission, that will work to analyse the impact of poor childcare provision on wages and poverty. We speak to John Penrose, the conservative MP, who will be part of the commission.Also, who gets what from the hundred pounds it now costs us to fill up a reasonably sized car?Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle(First broadcast 12noon, Saturday 11th June, 2022)

Jul 9, 202225 min

The costs of being disabled

85% of families with disabled children use more energy, from electric hoists to extra heating and powered wheelchairs. Going without these can mean a significant decline in the standard of living and health for disabled people and their families. With energy costs soaring, how are disabled people coping? What support is available? We have tips on how can you save money on energy, food and other necessities as prices soar.Adam Shaw is joined by Emma Tracey from the Access All podcast as they discuss the cost of living for disabled people.Panel:James Taylor - Director of Strategy - ScopeHelen Undy - Chief Executive - Money and Mental HealthListen to the Access All podcast: https://www.bbc.co.uk/sounds/series/p02r6yqwProducer: Drew HyndmanEditor: Emma Rippon

Jul 6, 202234 min

Cost of Living Special

Every time we buy food, put fuel in our car, or get an energy bill the cost of living hits us where it hurts - in our pocket. Prices are rising faster than at any time in the last 40 years and that is not predicted to get any better until well into next year. However, does the standard measure of prices rising overall by 9% a year reflect the reality of households? We'll hear from Jill Leyland of the Royal Statistical Society and from Michael Hardie of the Office for National Statistics about this.We'll also speak to families who find themselves unable to afford essential costs. Our reporter Elisabeth Mahy visits Oakham in Rutland to see a beautician with two children, who is finding her money won’t stretch as far as she needs.New data from the market research company NielsenIQ explores how our supermarket shopping habits are changing.And we’ll hear from some online advice groups about what, if anything, we can change to reduce the impact of the cost of living crisis. Presenter: Paul Lewis Reporter: Elisabeth Mahy Researchers: Sandra Hardial and Amber Mehmood Editor: Jess Quayle(First broadcast 12noon, Saturday 4th June, 2022)

Jul 2, 202227 min

Changing your money mindset

How do you tighten the purse strings when you've always been a big spender? Could your hang-ups be holding you back? And how could changing your mentality help your wallet and your mental health?Ruth Alexander and a panel of experts chat to listeners and find our just how to change your money mindset.Panel:Norma Cassius - Psychotherapist and Founder - Think Like A BankJulie Flynn - Independent Financial Adviser and Chartered Financial Coach - Bree WealthProducer: Drew HyndmanEditor: Jon Bithrey

Jun 29, 202229 min

What help can pensioners get with their rising fuel bills?

This week, the chief executive of the energy regulator Ofgem warned the energy price cap could rise to £2,800 a year for a typical home. A few days later, the Chancellor, Rishi Sunak, unveiled a £15 billion package to help households with their fuel bills - the second in three months. We'll discuss the details of what that means for pensioners with Helen Morrisey from Hargreaves Lansdown.We'll hear from the CEO of Amigo loans on a new scheme, approved by the High Court this week, which will allow thousands of people who were mis-sold loans to apply for compensation.What to do if you end up paying for a subscription unwittingly or can’t cancel it – and how the government plans to try and prevent consumers losing out.And a Money Box mini on the new interest rate for Premium Bonds announced this week.Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle(First broadcast 12pm on Saturday 28th May, 2022)

Jun 25, 202225 min

Let’s Get Physical

Is that gym membership really worth it? Are there ways of getting fit for free? And can you ‘invest’ in your own health?Adam Shaw is joined by a panel of experts to answer your questions. Phill Wright - Business Transform Manager - Chartered Institute for the Management of Sport and Physical ActivitySteven Scales - Director of Membership and Sector Development – UK ActiveTo share your experiences or to ask a question email [email protected] Producer: Drew Miller Hyndman

Jun 22, 202229 min

How new rules might affect your energy bills

This week, the energy regulator Ofgem, announced that the price cap, which most of us now pay for our electricity and gas, would be set every three months, not six as it does now. It says updating it more frequently should help avoid the kind of price shocks people are seeing now - with some saying their bill is doubling. It will also help the suppliers because if prices rise sharply they will not have to sell electricity and gas at below market rates for so long. Ofgem is also introducing a new charge on firms that offer customers cheaper deals. In future if someone switches to a cheaper supplier that supplier will have to pay a fee to their old supplier of part of the difference between the old and new rate. Critics say this Market Stabilisation Charge will make it uneconomic to offer cheaper deals. We'll discuss that with Neil Kenward the Director for Strategy at Ofgem.As inflation hits a 40 year high with prices rising 9% a year, our reporter Dan Whitworth visits Money Matters an advice centre Glasgow, which says it's facing unprecedented demand for help.And, in April, the Institute for Fiscal Studies warned that for some people the interest rate on their student loans could hit 12% later this year, because it is linked to inflation. It warned that might put some school-leavers off university. Or that high-earning graduates might be tempted to raid their savings to pay off their remaining debt. We'll hear from one graduate considering borrowing to pay off his student loan, and speak to Nick Hillman, the Director of The Higher Education Policy Institute, about the pitfalls of doing that.Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Amber Mehmood Editor: Jess Quayle(First broadcast 12pm Saturday 21st May, 2022)

Jun 18, 202228 min

Student Finance

Are you ready for the start of university? From loans to bursaries, discounts to freebies, Charmaine Cozier puts your questions to our expert panel on all things student finances. We hear from Jordan, Andrew, Phoebe, and Susan as we try to prepare you for higher education. Panel: David Thomson - Head of Operational Support - Student Loans Company Tom Allingham - Save the Student

Jun 15, 202229 min

The people using pawnbrokers to pay for food and fuel

The National Pawnbrokers Association tells Money Box it will hold talks with the Financial Conduct Authority next week. That follows a report which shows people on low incomes are pawning goods to pay for food and fuel. As the cost of living crisis hits more households, pawnbrokers say they're becoming a more important source of credit. Critics argue that pawnbrokers charge annual interest rates of 120% and undervalue people's possessions whilst supporters say they're a vital source of finance for people on low incomes who can't get loans from banks. We'll discuss this - and hear from people in Chester selling things like phones and laptops in order to keep afloat financially.New analysis of Land Registry figures suggests house prices have gone up by 11 percent since before the pandemic. But the data, which compares average prices of properties sold in December 2019 with those in December 2021 shows that not all homes are equal. Prices of terrace houses rose by 13% but prices for flats dropped by the same amount. Semi detached and detached houses rose the most. Up by 20% and 26% respectively. We'll discuss that with property and mortgage experts.We'll hear how some young people are facing months of delays trying to access money from their Child Trust Funds.And the new rules on claiming tax relief for working from home.Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle(First broadcast 12pm on Saturday 14th May, 2022)

Jun 11, 202225 min

Working with Long Covid

What happens when Long Covid means you just can’t work like you used to? What kind of support could you be entitled to? And do you qualify for any benefits? Seb Choudhury hears from Holly, Jules, Lesley, and Sara about their experience with Long Covid. Whilst our panel of experts offer their advice and tips for returning to and leaving work. Panel: Ruth Cornish – Founder and HR Expert – Amelore Will Hadwin – Benefits Adviser & TrainerMore information:https://longcovidwork.co.uk/Presenter: Seb ChoudhuryProducer: Drew HyndmanEditor: Maggie Latham

Jun 8, 202228 min

How to apply for help paying your energy bills

According to the charity National Energy Action 6.5 million households are now living in fuel poverty which is up 50% on October last year. Fuel poverty is defined differently across the UK, but if you cannot afford to heat your home to the temperature needed to be healthy then you are in fuel poverty. People struggling to afford their energy bill are always advised to contact their supplier. We've been finding out what help is available.A report has highlighted the need to ensure low-cost flood insurance is available for those on lower incomes. According to the Resolution Foundation more than 1-in-3 of the lowest income households would like contents insurance but cannot afford it. It says as floods become more common in the UK more people could lose out financially. The government says everyone should have access to affordable flood insurance. The Association for British Insurers says there are already some low cost home contents insurance products for those in social housing and that it's looking at ways to improve financial inclusion. We'll speak to the Chief Executive of Flood RE which is a scheme designed to help insurers offer cheaper cover to those in flood-risk areas.How will final salary pensions be affected by high inflation? The pensions consultancy XPS estimates that people on these pensions could be worse off by £7000 over the rest of their lives as inflation rises above the caps. We'll find our more about their research.And what does the new Bank of England interest rate rise to one percent mean for your personal finances?Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle

Jun 4, 202225 min

Growing Your Own

How much does it cost to rent an allotment? What food can you grow if you don’t have a garden? And can you really save money by growing your own food?Felicity Hannah chats to Sheila, Rebecca, Ross, Paul, and Jess about their growing questions and experiences. As always our expert panel is on hand to answer their questions and give their green fingered tips.Panel:Wilfred Emmanuel-Jones – The Black FarmerRussell Attwood – The National Allotment Society

Jun 1, 202228 min

Government changes guidance on energy bill support payment

Some government guidance to give some people a £150 council tax rebate in April to help with record energy bills has been changed. The treasury says it was always clear, including its press notice and the leaflet which went out to millions of households, that the £150 council tax rebate to help with the cost of living would be paid “from” April. More on this story.More than two million people who rely on six means-tested state benefits are going to be moved to the newer benefit Universal Credit over the next couple of years. Just over half of them will be better off on Universal Credit, but the government estimates 900,000 people will be entitled to less money. The Department for Work and Pensions says Universal Credit is a dynamic system which adjusts as people earn more or indeed less, and simplifies the safety net for those who cannot work. We'll speak to a benefits advisor about the transition.And, we'll hear from an 83-year-old grandmother who says her financial independence has been taken away after extra security measures her bank brought in mean she can no longer shop online. It's part of new procedures were imposed across the banking industry.Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle

May 28, 202225 min

The Cost of IVF

How much would you pay to increase your chances of having a baby? Would you travel abroad? Borrow money or ask family for help?The use of private IVF clinics is soaring and prices for a cycle of treatment can reach over £10,000. Felicity Hannah chats to Jess, Steve, Peter and Pragya.And our expert panel responds to their questions and experiences.Panel:Tone Jarvis-Mack – Chief Executive – Fertility FoundationKayleigh Hartigan – Founder – Fertility MapperKatherine O’Brien - Associate Director of Communications and Campaigns – British Pregnancy Advisory Service

May 25, 202228 min

Ukrainian refugees struggling to open UK bank accounts

Ukrainian refugees are now beginning to arrive in Britain under the Homes for Ukraine Scheme. Money Box has been contacted by two host families having difficulty helping their guests open UK bank accounts. Karina, a doctor, escaped from Kyiv and with her mother and her 5 year old daughter. They then travelled 1,700 miles to London. They are being hosted by Roger Corke and his family. They need a bank account to get benefits and give them some financial independence. We'll hear about their experiences and get a response from the banks and the government. Energy company bosses have been grilled in Parliament this week by MPs unhappy about price rises that critics are warning could push millions of people into fuel poverty by the end of this year. Also discussed at the same meeting was the issue of credit balances - when suppliers hold onto customers' money above and beyond what they actually owe. We'll hear from a listener about that and discuss plans by the energy regulator Ofgem to put in place more regulation to protect credit balances.Also, one listener's experience of opening a new bank account and his shock at realising he also had access to three accounts from another couple. We'll investigate that. Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle

May 21, 202227 min

Saving Money but not on Chocolate

Energy bills, the big food shop, the price of filling up the car - everything costs more just now and there’s no sign it’s going to change soon.Felicity Hannah and guests ask where can you look for cheaper options, to make our money go further, but still have some fun?She is joined in the studio by expert deal hunters who promise not to suggest cutting back on Easter eggs.Bukiie Smart, accountant and the creator of the Save Spend Invest. Claire Walsh, a chartered financial planner. And journalist & money saver extraordinaire Mike Powell.Producer Smita Patel Editor Emma Rippon

May 14, 202227 min

Small Businesses and Scams

Scams are on the rise and small businesses are no safer from fraudsters than consumers. And in some cases, businesses are being scammed by their own customers.Action Fraud, the UK’s national reporting centre for fraud and cyber-crime, say that one in four small businesses are affected by fraud every year, with costs to businesses estimated at early £19 billion.How do entrepreneurs keep their budding business safe? What should companies do to protect their data? And when it all goes wrong, who can help small businesses?Louise Cooper hears from Shara, Raoul and Louise about their experience of scammers targeting their businesses.And she’s joined by our expert panel:Paul Meskall - Manager of Fraud & Cyber Crime Prevention - UK FinanceDr Roger Barker - Director of Policy and Corporate Governance - Institute of DirectorsGary Rycroft - Partner - Joseph A. Jones & Co.

May 11, 202229 min

"A special place in hell for crypto fraudsters"

The Government announced plans this week to impose more regulation on firms where people legally buy and sell bitcoin. One major crypto platform where people do this is called Kraken - which is where 77-year-old Graeme moved more than half a million pounds which thieves then stole. Graeme was robbed of his savings, his car, and his house by thieves who manipulated him to buy cryptoassets. We hear from Curtis Ting, a Managing Director of Kraken.In an extreme case of council tax arrears, we hear from Robert who has just received his first council tax bill after 24 years living in the same house. The London Borough of Barnet is demanding more than £30,000 in arrears. So what's going on? And does Robert have to - finally - cough up? We hear from barrister Alan Murdie who specialises in council tax, and edits the Council Tax Handbook for the Child Poverty Action Group.Thinking of claiming a Working From Home tax rebate? Listen to this first. HM Revenue & Customs has told Money Box it will be launching a consultation this year to find new ways to tackle repayment agents who charge people for claiming routine tax rebates which they could claim free themselves. If you go via an agent, it could take half your pay out in fees. Money Box reporter Dan Whitworth investigates, and we also hear from technology journalist David McClelland.Presenter: Paul Lewis Producer: Paul Waters Reporter: Dan Whitworth Researcher: Marianna Brain Production Coordinator: Janet Staples Editor: Emma Rippon

May 7, 202226 min

06/04/2022

Millions of households are facing a £700 a year rise in fuel costs from now with the increase in the energy price cap. This comes on top of other hikes in the cost of living like council tax and more expensive food bills. How are people coping now the cap has been lifted? An expert panel gives advice. Expert panelDhara Vyas - Policy, Advocacy & Campaigns Energy UK Abby Jitendra - Principal Policy Manager on Energy, Citizens Advice

May 4, 202229 min

How to get £150 for your fuel bill

Welcome to April, the season of rising prices and higher taxes - including the largest increase in energy bills. The first of two payments to help with those bills should arrive this month - a £150 rebate paid by local councils to all householders in Great Britain in council tax Bands A to D. (In Wales and Scotland the money will also go to Band E-H householders who benefit from council tax reduction schemes.) For those who pay council tax by direct debit, getting the money should be straightforward. But as Money Box's Dan Whitworth reports, others - including students - may find it more difficult. We hear from Abby Jitendra, principal policy manager for energy at Citizens Advice.What's going on at the pensions and insurance company Scottish Widows? Listeners ask Money Box for help with very long delays in accessing money and problems with funeral plans. We hear from Kirsty Stone, independent financial adviser at The Private Office.From Wednesday 6th April, divorce will be easier in England and Wales. No more will one partner have to prove fault by the other. No more will a 2 or even 5 year separation be needed. It can all be done in 6 months, online and without the courts. And the same for ending a civil partnership. But is this too hasty to sort out financial arrangements? We hear from Jo Edwards, Head of Family at Forsters Solicitors.More than £1.5 billion in pension credit went unclaimed in 2020 leaving up to 850,000 pensioner households short. We hear from Henry Tapper, of the Pension Playpen, about a new initiative from inside the pension industry to tackle the problem that a third of the pensioners who need this extra money don’t get it. Presenter: Paul Lewis Producer: Paul Waters Reporter: Dan Whitworth Researcher: Marianna Brain

Apr 30, 202226 min

Young People and Money Anxiety

The cost of living crisis is fuelling valid fears about personal and household finances - but what happens when money anxiety gets out of control? Many young people worry about their own and their family's finances, but what can they do to conquer the fear? We hear from Iona Bain, musician turned financial author who specialises in millennial personal finance. She founded Young Money Blog after suffering with money anxiety herself. And we also hear from Sharon Davies, CEO of Young Enterprise, the national charity providing enterprise and financial education to young people up to the age of 24. Presenter: Bukiie Smart Producers: Paul Waters, Maggie Latham & Drew Miller Hyndman Production Coordinator: Janet Staples Editor: Emma Rippon

Apr 27, 202229 min

Inflation and the cost of living crisis

Inflation is the rise in the price of everything we buy. This week the Office for Budget Responsibility predicted prices would rise more than 7% this year, peaking at nearly 9% this winter. We hear from Isabel Stockton of the Institute of Fiscal Studies, on tax changes and the worst inflation most people have ever seen.Some very vulnerable people are facing an even worse cost of living crisis than the rest of us. The amount of money that working age disabled adults are allowed to keep from their benefits - the "minimum income guarantee" - has been frozen for 7 years, even though prices have risen. Money Box reporter Dan Whitworth investigates. And we hear from a family affected, and from Jackie O'Sullivan, Executive Director of Advocacy for the learning disability charity Mencap.The Chancellor is raising the income level at which employees start paying National Insurance. From July, anyone earning less than £12,570 will not pay NI contributions. How will this affect your state pension at retirement age?Money Box has reported sad stories of people who are manipulated by thieves into investing in what they thought was cryptocurrency. Most retail banks follow a code intended to ensure that victims are refunded where they are groomed into transferring their savings to crooks. However, banks often refuse to refund the money stolen by these psychological techniques. But one bank, TSB, refunds almost everyone. We hear from Paul Davis, TSB's Director of Fraud Prevention. And a major funeral plan provider, Safe Hands, goes bust with too little money to honour its promises. What faces their 45,000 customers now?Presenter: Paul Lewis Producer: Paul Waters Reporter: Dan Whitworth Researcher: Marianna Brain Editor: Emma Rippon

Apr 23, 202224 min

Spring Statement 2022

The chancellor, Rishi Sunak, gives an update on the health of the UK economy. What will it mean for your household finances?A panel of experts will analyse what he says and we want to hear your thoughts too. Are you cheered or concerned by the state of the nation's finances? And how will it affect the way you spend or save your hard-earned cash? Also, looking ahead to the new tax year, we'll discuss the tax rises which begin in April and the outlook for our personal finances over the next twelve months.Guests:Heather Self, Corporate Tax Partner, Blick RothenbergMike Brewer, Chief Economist, The Resolution FoundationLaura Suter, Head of Personal Finance, A J BellPresenter: Paul LewisProducer: Drew HyndmanEditor: Emma Rippon

Apr 20, 202229 min

Cryptocurrency scammers steal a man's house

We report on a man who was fed up with poor returns on his savings and tried to invest in cryptocurrency instead. But he ended up losing his savings, his car, and his house as thieves stripped him bare. Money Box reporter Dan Whitworth investigates.The government is about to announce changes to who is eligible to receive the Warm Home Discount in England and Wales. This £140 payment off one electricity bill will be raised to £150 from next winter. But charities are warning that there will be more than 200,000 disabled people who will no longer get the payment even though, overall, it will go to more people. We hear from Louise Rubin, Head of Policy and Campaigns at the disability equality charity, Scope.One in four households will not be able to pay their electricity and gas bills in October if prices rise again as they are expected to - that's according to Citizens Advice, as the cost of heating our homes rises much faster than our incomes. Already millions of households are in what is called fuel poverty — unable to afford to heat and light their home. We hear from Caroline Flint, the newly appointed chair of the government’s Committee on Fuel Poverty.And there are two weeks left to top up your 2021/22 tax free ISA. But would you do better using a regular savings account? We hear from Anna Bowes, co-founder of SavingsChampion.co.ukPresenter: Paul Lewis Producer: Paul Waters Reporter: Dan Whitworth Producer: Louise Clarke-Rowbotham Editor: Richard Vadon

Apr 16, 202225 min

Russia and Pensions

How do you make sure your pensions and savings and invested ethically? Do you know where your pension is invested? How much of your money is invested in Russia? How can you put pressure on your pension providers to invest ethically?Felicity Hannah chats to listeners, guests and our panel of experts about how to make your money ethical.Panel:Lucy Coutts, Investment Director at JM Finn wealth managementBecky O’Connor, Head of Pensions and Savings at Interactive InvestorFind out more: https://makemymoneymatter.co.uk/Producer: Drew HyndmanEditor: Maggie Latham

Apr 13, 202228 min

Boosting your benefits and new online shopping checks

Buying things online will be more difficult from Monday. A new law means that every purchase will have to be authenticated by an extra process after you have put in your card number, expiry date, and CVV code on the back. It will mean better protection against fraud, but may exclude some people from online shopping. We hear from Rob Cameron, Chief Executive of Barclaycard Payments, and Helen Saxon, Deputy Editor at Money Saving Expert.Two not-for-profit lenders have come up with a way to help low income families get the state help they are entitled to. Millions of people miss out of billions of pounds in means-tested benefits every year. Now these lenders have built in a benefits calculator to their loan approval process to help customers claim money they didn’t know they were eligible for. We hear from Theodora Hadjimichael, Chief Executive of Responsible Finance.Thousands of people try to avoid paying care home fees by putting their house into a trust. They're told it's a way to avoid the local authority counting its value so they get their care free. We hear about one listener's unexpected £900 bill, and about the many pitfalls involved, from Annie Shaw, Saga Magazine’s financial agony aunt.Why are petrol and diesel prices so high at the pump? Money Box reporter Dan Whitworth investigates.And a Money Box podcast exclusive - Disability Rights UK has lost almost £43,000 after NatWest mistakenly cleaned out its account without notice and transferred the money to the Crown. We hear from the charity's CEO Kamran Mallick - and whether Money Box is able to get the money back.Presenter: Paul Lewis Producer: Paul Waters Reporter: Dan Whitworth Producer: Louise Clarke-Rowbotham(Photo Credit: Sturti/Getty images)

Apr 9, 202229 min

Renting lowdown

The average UK rent has broken through the £1000 barrier for the first time and inflation is starting to push up landlords costs.How do you beat the rush for viewings? Could rent controls be a short term solution? And could a good tenant and landlord relationship solve all your woes?Charmaine Cozier is joined by an expert panel for tenants and landlords to answer questions and offer advice.Ruth Ehrlich, Policy Manager at Shelter.Chris Norris, Director of Policy and Campaigns at the National Residential Landlords Association.Elsie Bradley-Middle, Member of ACORN Renters Union.For more information on renting and letting: https://www.nrla.org.uk/ https://www.shelter.org.uk/Producer: Drew Hyndman Editor: Emma Rippon

Apr 6, 202228 min

New moves to fight fraudsters faking phone caller IDs

The telecoms watchdog Ofcom has drawn up proposals to make it harder for criminals to fake caller ID when they phone people. It’s called number spoofing and happens when crooks use technology to make the number that comes up on your phone appear as though the call is coming from a legitimate organisation like your bank or the police. We hear from Lindsey Fussell, Ofcom’s Group Director for Networks and Communications.Big changes to the way student loans are repaid in England could change the balance for parents who can afford to pay for their education. The government's plans would extend the repayment period for the loans from 30 to 40 years before any balance is written off and reduce the earnings threshold at which the extra 9% tax kicks in. We hear from Sarah Coles, senior personal finance analyst at Hargreaves Lansdown.A listener who pays for energy via prepayment meters asks if it's worth topping up ahead of prices rises in April. We hear from energy suppliers and the regulator, Ofgem.Plus a David and Goliath story. Money Box listener David takes on HMRC over self-assessment tax return financial penalties. Listen to find out who wins this time - and how. Presenter: Paul Lewis Producer: Paul Waters Reporter: Dan Whitworth Researcher: Ben Henderson Editor: Emma Rippon(Photo credit Tero Vesalainen/Getty images)

Apr 5, 202226 min

How to stop investing in Russia

As Russian military forces continue bombarding Ukrainian cities and civilians, are your investments supporting the Kremlin's regime? International companies have been pulling out of Russian investment, and pension funds and investment firms say they are reducing holdings in Russian companies. But what can ordinary investors do? Are you aware that a tracker fund or an investment bond might help support Russian firms? We hear from Lucy Coutts, Investment Director at JM Finn Wealth Management.For 1.7 million people across the UK, funeral plans offer peace of mind that when the inevitable happens their loved ones will be spared having to pay for a funeral. But there is big change on the way for the industry and those customers. By this summer all firms in the sector must be authorised by the Financial Conduct Authority, to raise standards in the industry. But an indirect consequence of this is that tens of thousands of customers could lose out. Money Box reporter Dan Whitworth has been investigating. We also hear from Matt Brewis, Director of Insurance at the Financial Conduct Authority, and from James Daley of Fairer Finance.Many listeners have been getting in touch to ask about rises in the standing charge in their energy bills. We hear from Helen Barnard, Associate Director at the Joseph Rowntree Foundation.And Money Box has won back more than £8,000 for a listener who received a huge - and incorrect - fuel bill from Ecotricity. The company founder, Dale Vince, explains what went wrong and what he thinks is going wrong with the wider energy sector - and how to fix it.Presenter: Paul Lewis Producer: Paul Waters Reporter: Dan Whitworth Researcher: Ben Henderson Editor: Emma Rippon(Photo credit: Anghi / Getty Images)

Apr 2, 202225 min

Surviving Debt

As the cost of living rises, more people are facing going into debt. Whether it’s your rent, mortgage, utility bills or credit cards, breaking the cycle of debt isn’t easy.Who can you go to when you’re struggling to pay your debts? How do you prioritise your spending? Can you even negotiate your debts down? And how can you avoid debt altogether?Felicity Hannah talks to Chloe, Chris, Manga, Christine and James about their debt woes and wins.And to help advise and guide us through the world of debt they are joined by:Amy Taylor, Chair of the Greater Manchester Money Advice Group.Jayashri Lowe, Money Advice Manager at Citizens Advice Stafford North and Stoke On Trent.Bola Sol, financial coach and the author of How to Save It: Fix your Finances.For more information on managing debt: https://www.citizensadvice.org.uk/ https://www.bolasol.co.uk/Producers: Drew Hyndman and Sylvie Carlos Editor: Emma Rippon

Mar 30, 202232 min

Money Box is now first on BBC Sounds

Looking for the latest episode? New episodes of Money Box will now be available first on BBC Sounds for four weeks before other podcast apps.If you haven’t already, you can download the BBC Sounds app to listen to the Money Box podcast first.BBC Sounds is also available in lots of other places. Find us on your voice device or smart speaker, on your connected TV, in your car, or at bbc.co.uk/sounds.The latest episode is available on BBC Sounds right now. BBC Sounds – you can find exclusive music mixes, live BBC radio and more podcasts like this one.

Mar 3, 20221 min

My job was not ‘as advertised’

A BBC investigation has found that more than 50 people were tricked into working for a design agency that turned out to be fake. They were hired during the lockdown and convinced the company was a successful business. But it had an online universe of fake profiles, stolen work and lies. Workers were all Jobfished. Charmaine Cozier talks to BBC reporter Catrin Nye who investigated this story for the past 12 months and to former employee, Jordan Carter about what happened to him The programme also discusses what lessons we can learn to keep safe while searching & applying for jobs and what you can do if your job was not “as advertised”? We are offered guidance by: Keith Rosser , Co-Director and Chair of Jobsaware which provides free and independent advice on how to protect your rights as a non-permanent worker, whether that's through an agency, umbrella company or as part of the gig economy.John Clinch, an employment lawyer at 3CS Corporate Solicitors Ltd For further information https://www.jobsaware.co.uk/workersProducer Smita Patel Editor Emma Rippon

Feb 23, 202227 min

Saving face-to-face debt advice

Plans to cut back on face-to-face debt advice in favour of regional call centres have been scrapped - for now. We hear from Craig Simmons, Head of Debt Policy and Strategy at the Money and Pensions Service, and from debt adviser Amy Taylor, who is also Chair of the Greater Manchester Money Advice Group. (Debt Advice links below.)An estimated £75 million a year is stolen from people in the UK by online subscription frauds. You buy one thing and are secretly subscribed forever. Reporter Athar Ahmad investigates the scams designed to tie customers up into monthly payments without them realising. (And there's more on this story on File on 4 on BBC Radio 4, Tuesday 8pm.)Around four million people have been moved from their energy supplier to one of the remaining big ones as 29 energy firms have gone bust since January last year. And that has left many people not knowing where they are with their bills - how much they might owe and to which firm and of course what will happen to any credit they have built up with the supplier that has gone out of business. So how do you get back £500 taken by your energy supplier who has gone bust? Reporter Dan Whitworth explains.There are about 1.7 million homes in the UK that are heated by oil from a tank outside. But unlike with mains gas, there is no price cap. We hear from Money Box listeners, and from Ken Cronin, the Chief Executive of the UK and Ireland Fuel Distributors Association, UKIFDA. Debt Advice links: Money Helper - moneyhelper.org.uk/en/money-troubles/dealing-with-debt# Citizens Advice - citizensadvice.org.uk/debt-and-money/ Step Change - stepchange.org National Debtline - nationaldebtline.org Advice NI - adviceni.net Presenter: Paul Lewis Producer: Paul Waters Reporters: Dan Whitworth & Athar Ahmad Researcher: Marianna Brain Editor: Emma Rippon

Feb 19, 202225 min