Money Box

Home owners are at risk of losing large amounts of money when selling their properties by using so called quick sale estate agents. That’s a warning from Trading Standards. It’s told Money Box it’s seen dozens of examples of people losing tens of thousands of pounds from the market value of their homes when agents exploit people who are desperate to sell quickly. In the first half of last year private parking firms requested 4.32m driver details from the DVLA so they could issue fines to motorists. This number of demands is 25% up on 2018 which was itself a fifth higher than 2017. We get many emails to [email protected] from listeners asking what they should do when they think they have been sent a demand which they believe is unfair. We speak to parking expert John Wilkie to find out.A Money Box investigation has found that councils around the country are charging students Council Tax over the summer holidays when they should be exempt. Last week we heard from a student at Durham University who'd been sent a bill for hundreds of pounds. After the programme we were contacted by students from Oxford, Norwich, Salford, and Chester who had a similar story. Student bodies are now calling on the government to address the issue with local authorities to ensure that students aren’t forced to pay Council Tax.Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Darin Graham Producer: Dan Whitworth/Alex Lewis Editor: Emma Rippon

The gig economy is booming in the UK. More than a million people are using online platforms to secure jobs. Some people say that Uber drivers and couriers are the poster boys and girls for an exploited part of the workforce. Others argue the flexibility of working when and where you want works perfectly for those who don't want a 9-5 job. Adam Shaw hears the good, the bad and the ugly tales from those working within the industry and he finds out how people can make the gig economy work for them.Email [email protected] with your experiences or questions for the panel.Guests: Nye Cominetti, economic analyst at the Resolution Foundation Max Dewhurst, courier and IWGB unionist Andy Chamberlain, Deputy Director of Policy and External Affairs at the IPSE.Producer: Ben Carter Editor: Emma Rippon

Four students studying at Durham University received a surprise bill for Council Tax. They were billed hundreds of pounds for a period when no-one was living in the property over the summer. After Money Box got in touch, the council looked again at it and concluded that the request for payment was made in error. The charge has now been cancelled. It also reviewed their council tax records for 2019/20 and found no other cases of students being asked to pay. We speak to the editor of the Council Tax Handbook.Police forces across the UK have seen a recent spike in cases of what is called courier fraud. Criminals persuade older people to take cash out of the bank and then give it to a courier to keep it safe. What can potential victims do to avoid being scammed?Earlier this year we looked at the history of financial mistakes. We asked listeners to get in touch with their biggest financial mistakes. A number of people told us theirs was buying a flat with Grenfell-style cladding and then being billed tens of thousands of pounds for its removal. We hear from people in this position.Presenter: Paul Lewis Producer: Alex Lewis Editor: Emma Rippon

For many young people buying a home can seem like an impossible dream. High property prices, no way of saving for a big deposit and worries about paying for a hefty mortgage. But it's not all doom and gloom. Plenty of people are buying their first homes and the programme will hear from some of them. There are some cautionary tales though and we'll hear about those too.Felicity Hannah is joined by - Kate Faulkner, property market analyst and commentator, Ella Cheney, shared ownership programme manager at the National Housing Federation and BBC journalist Thea de Gallier who focuses on housing issues.Producer: Ben Carter Editor: Emma Rippon

Council tenants on Universal Credit are much more likely to be in rent arrears than those who don’t get the benefit. That’s according to research carried out by Money Box. We surveyed local authorities for 12 of the largest cities across Britain and found tens of thousands of people having to manage this debt. The numbers also suggest not only are people on the benefit more likely to be in arrears, but they’re likely to owe much more too. We find out why.Proposals about how to reform leasehold laws in England and Wales have been described as 'nothing more than tinkering' by campaigners. We speak to Professor Nick Hopkins the member of the Law Commission responsible for this report.And foreign exchange company Travelex is still closed for business after a ransom attack eleven days ago. We find out what this means for its customers.Presenter: Paul Lewis Reporter: Howard Mustoe Producer: Alex Lewis Editor: Emma Rippon

The world of the influencer is a lucrative one. Online stars made $8bn in 2019 and it's not just household names that are earning money. Louise Cooper and her guests explain how you can make money from your social media presence.Louise talks to -Beckii Cruel who posted videos of herself dancing to Japanese pop music in the late 2000's and ended up 120,000 subscribers to her Youtube channel. Sara McCorquodale who has written a book (Influence) about the rise of the social media influencer and runs her own influencer marketing agency Corq.Kate McCabe who turned to social media when she lost her job a couple of years ago and now posts videos of her spotting bargains at car boot sales and antique Mike Parkes from Go Simple Tax who explains how influencers - whose remuneration comes in the shape of income, gifts and experiences - should complete their tax returns. Producer: Ben Carter Editor: Emma Rippon

History is littered with tales of financial error – many instantly familiar even though they may have taken place several centuries apart. Why do we keep on making the same mistakes with our money and what can we do to stop making them?Paul Lewis discusses with Russell Napier, the Keeper of Edinburgh's Library of Mistakes, Prof Nicky Marsh who is writing a book on the history of financial advice and Dr Joe Gladstone from UCL's School of Management who helps people make better behavioural choices with their money.Picture: General Gregor Macgregor - Scottish soldier, adventurer and confidence trickster. Producer: Alex Lewis Editor: Emma Rippon

Money is one of the top three strains on relationships and it’s a common cause of rift between family and friends.You might be cautious and risk averse and hate to see your partner frittering their money away on new clothes and nights out; while they might think you should stop being so miserly with your cash and splash out once in a while.Earlier this year Ruth Alexander introduced ‘The Money Clinic’. In this special Money Box series we eavesdropped on the conversations of three couples and a mother and son talking honestly about their finances with a relationship counsellor. We learnt about their relationship with each other and how money impacted on their relationships, as well as hearing how they managed the emotional side of money. We learnt that individual attitudes to money are formed in early life, and how arguments about it are often about much more than just money. In this programme we catch up with two households and hear what impact the Money Clinic had on their relationship with money.If you have a money and relationship issue you would like to share, email [email protected]: Ruth Alexander Producer Smita Patel Editor Emma Rippon

The Government has accepted all but one of the recommendations made by Sir Amyas Morse in his review of the controversial 'loan charge'. This means that 11,000 people will be let off paying money to HMRC. They had signed up to schemes that paid part of their salary as a loan. Promoters of the scheme had told them that meant they were not liable to income tax but had ended up receiving bills for thousands of pounds retrospectively.Financial advisers are not happy with changes the regulator has made to how you check if a financial adviser is registered.And the best way to gift money to children at Christmas.Presenter: Paul Lewis Reporter: Dan Whitworh Producer: Alex Lewis Editor: Emma Rippon

From a housing cooperative near the city, to an organic farm in the sticks, communal living can vary enormously. So what are the financial pros and cons of a shared lifestyle? Adam Shaw visits a co-housing scheme in Leeds where residents enjoy the privacy of their own home, whilst sharing meals, cars and mortgage costs. How much can they save on their monthly bills and what are the downsides of living together with your neighbours? If you have experience of communal living - whether a hippy commune, a co-housing scheme or even a student housing cooperative - do get in touch and share your stories. You can email [email protected] any time, or tweet @moneybox. Or call 03700 100 444. Lines open from 1pm on Wednesday 18 December.Guests: Chris Coates, an editor at Diggers and Dreamers, a website offering information about communal living Angela Vincent, from the UK Cohousing Network

It's been described as a "David and Goliath" contest. Hundreds of leasehold home owners have joined together - for the first time - to begin a legal fight to take control of the freehold on their properties. They want investment companies, which bought the freeholds, to sell them for a fair price.Renovare is a new 'banking solution' for ex-offenders, charging £7.99 a month for its services. We speak to Chief Executive David Bright about their funding model.And now we know Brexit will happen, what do we know it will mean for your consumer rights and personal finances?Presenter: Paul Lewis Reporter: Dan Whitworth Producer: Alex Lewis Editor: Emma Rippon

Over 90% of all new car purchases are made using some form of finance. And yet research suggests the vast majority of buyers don't understand the contracts they're signing. If you're the proud driver of a shiny new motor, how much of the small print did you read before leaving the showroom? Do you know what are your obligations if you become ill soon after getting your car? And how important is the amount of mileage you expect to do in a year? Whether it’s a hire purchase agreement, a Personal Contract Purchase (PCP) or a straight leasing contract, what are your rights and what can you do if things go wrong? Join Louise Cooper and her panel of experts as they look under the bonnet of car finance deals. Guests: Stuart Masson, Editor, The Car Expert Adrian Dally, Head of Motor Finance at Finance and Leasing Association If you'd like to share your stories or experiences, contact the Money Box team. The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday 11 December. Or email [email protected] or tweet @moneybox

For many households, Christmas is the most expensive time of year. Food, drink, presents - the list of things to spend money on can be endless. Many of us will be using debt as a way to make that spending happen. Figures this week show that there is so much unmanageable and unsustainable debt in the UK that just the fees and charges on it all work out at nearly £1000 for every single adult in the UK.People who are second cardholders on a Nationwide credit card account are being prevented from making online purchases because of new customer identity checks. These checks are being phased in under new European regulations which insist on a second line of identification when we buy things online. It's called 'Strong Customer Authentication'. Usually that means a six digit code is sent by text to your mobile to enter online but for certain accounts with more than one card holder, these texts are only going to the primary account holder.Investors in one of the UK's biggest commercial property funds run by M&G have been temporarily prevented from taking out their money. The fund owns offices, and shopping centres and whole High Streets of retail units. They have been having a difficult time with many going bust or demanding rent cuts to stay in business. But what does this mean for investors - those invested directly and indirectly via a pension fund?Presenter: Paul Lewis Reporter: Dan Whitworth Producer: Alex Lewis Editor: Emma Rippon

How much financial support is available for foster carers looking after children in need? Around 65,000 children live with foster families across the UK. Foster carers provide a safe and stable place for them to live when they can't live with their families. It may be for a few days or even for their entire childhood. But as a foster carer, what help is there if your finances don’t cover the bills and the extras needed? Paul Lewis and a panel of experts will be taking your calls and hearing your experiences of fostering. Guests: Jackie Sanders, Fostering Network Harvey Gallagher, Nationwide Association of Fostering Providers Paul Kind, Professor of Health Outcome Measurement, Leeds UniversityIf you'd like to share your stories, contact the Money Box team. The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday 4 December. Or email [email protected] or tweet @moneybox

With fewer than two weeks to go until the 2019 General Election, Money Box takes a personal finance look at the manifesto pledges of the four main parties. Among the subjects covered are issues like workers’ rights, benefits and taxes. Hear the Chancellor, the shadow Chancellor, as well as Liberal Democrat and SNP spokesmen on finance, talk through their promises and how they’d bring about the changes they want to see.Presenter: Paul Lewis Producers: Eleanor Briggs, Dan Whitworth and Alex Lewis Editor: Emma Rippon

What can and can't bailiffs do when they knock on your door to collect a debt? What happens if it's not your debt, or you've paid it off already? And can you refuse them entry? Louise Cooper is joined by Matt Hartley from Money Advice Trust, the charity that runs National Debtline and Business Debtline; by Russell Hamblin-Boone, CEO, Civil Enforcement Association, the trade association representing civil enforcement agencies (bailiffs) and by Mike Holmyard from Citizens Advice Scotland.If you'd like to share your stories, contact the Money Box team. The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday. Or email [email protected] or tweet @moneybox

Money Box has learned that an increasing number of families who bought new build freehold homes are finding a few years later find they cannot sell them. It's down to the annual charges made to pay for things like maintenance of roads, streetlights, and parks. In many cases the local council will not take on these costs so, through a management company, developers impose a so-called rentcharge on the houses to cover these expenses. Legally this means that the management company can take possession of a property if the homeowner gets 40 days behind with their payments - something mortgage lenders don't like.Every year more than 4000 people reach state pension age - but do not qualify for a state pension. Many of them are self-employed and may have paid thousands of pounds a year in National Insurance contributions - but not the right sort of contributions to qualify for a pension. We speak to someone in that situation.When you buy a meal do you leave a tip? Around one in eight of us never does. Perhaps because we carry less cash or because we're not quite sure what happens to the tip we leave. Do the waiters really get the money? Or is it taken by the managers to meet their costs? Presenter: Paul Lewis Reporter: Dan Whitworth Producer: Alex Lewis Editor: Andrew Smith

From comic books to Dinky Toys, costume jewellery to milk bottles, there’s plenty of choice when it comes to collecting. But where should you buy and how to be sure you’re getting a good price, whether you're buying or selling? Paul Lewis is joined by Roo Irvine from Kilcreggan Antiques shop in Argyle and Bute. She's also an expert on BBC's Antiques Roadtrip and Bargain Hunt. Also on the panel is vintage toy collector, Lawrence Lambert, valuer on BBC TV’s Cash in the Attic.If you'd like to share your stories, contact the Money Box team. The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday. Or email [email protected] or tweet @moneybox

The UK's banks haven't been able to agree who should pay compensation to customers who have had money fraudulently stolen from their bank accounts. Until last May the banks routinely refused to refund these customers. A new Code promised that all innocent customers would be reimbursed from 28 May but that runs out at the end of next month. We speak to Tom Blomfield boss of Monzo, one of the biggest online-only banks.Can technology be used to make it easier and cheaper for people to borrow money - especially those who use expensive short term credit or have poor credit ratings? That was the starting point for the Affordable Credit Challenge which was launched in July to make loans not only more affordable but also more available to low income households. We find out about the solutions that have made it onto the shortlist.A few weeks ago we were contacted by a listener who had suggested to his daughter and son aged 19 and 18 that they start a pension. But they told him "it was a bonkers idea". But could they be persuaded it was in fact something worth considering?And the joke bank notes that made their way into circulation: who bears the cost when they’re discovered not to be legal tender?Presenter: Paul Lewis Reporter: Dan Whitworth Producer: Alex Lewis Editor: Emma Rippon

What are the career options available for 16 year-olds today and what are the financial implications? Whether it's college, some paid work or getting an apprenticeship, how will your money issues change if you leave school and pursue other choices?Presenter: Adam Shaw Guests: Billy Sexton, All About School Leavers Erin Bartley, Careers adviser with Skills Development Scotland Tom Stenner-Evans, Partner, Michelmores

People who put money into a UK-wide hotel room investment scheme have been told they’re likely to have lost their money. Northern Powerhouse Developments tempted more than a thousand people to buy hotel rooms in tourist hotspots across England and Wales. Investors were told their money would earn them 10% a year and also be used to refurbish the hotels that had been bought. But, four years since it began to attract investors, the company behind the scheme is bust and the hotels are up for sale. BBC Wales reporter Kayley Thomas has been investigating.Three small energy suppliers owe the regulator more than £2 million between them because they have not obtained enough energy from renewable sources. This so-called renewable obligation is run by the regulator Ofgem to make sure that energy suppliers source enough of their energy as 'green'. We discuss the significance of this.Rising housing costs and inflexible tenancies are forcing young couples to live together long after their relationship has ended, sometimes sharing a room or even a bed. One survey of 2000 people found that one in six of us have lived with an ex-partner at some time. But is there anything you can do to ease the financial pain?Presenter: Paul Lewis Producer: Alex Lewis Editor: Emma Rippon

Could you save enough of your income and budget so tightly that you can afford to retire in your thirties or forties? A US movement called FIRE – Financial Independence Retire Early – encourages millennials to stash enough cash to quit their job early and still live well. But how does it work? And do you have to be on a massive salary to make it a reality? With interest rates at historic lows, where can you invest for a decent return? What happens if you're a low-income earner? And what sacrifices must you make to achieve retirement before you reach fifty? Louise Cooper will be joined by Barney Whiter, one of the UK's biggest ‘FIRE’ bloggers and Claer Barrett, Editor of FT Money Contact the Money Box team to tell your stories and ask questions. The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday 6 November 2019. Email [email protected] or tweet @moneybox

In amongst this week's political upheaval, a date was set for opposite-sex civil partnerships to become law. The first ceremonies will take place on December 31 2019. So what impact could this have on your financial health?Money Box has been hearing from disgruntled clients of a claims management firm demanding money from some customers years after they thought their claims were closed. Ben Carter has been investigating.Earlier this week the regulator relaxed mortgage affordability barriers with the aim to help an estimated 150,000 home owners trapped in high cost loans and not able to switch to a better deal. The FCA estimates the measures may only help as few as 2000, leaving the rest still stuck.Presenter: Paul Lewis Producer: Alex Lewis Editor: Emma Rippon

Our expert panel take a look at the problems around mental health and money. From how to make your benefits work better for you, talking with banks and how to avoid the complications that can come from periods of poor mental health.You can call Money Box Live 03 700 100 444. Or email us [email protected] or tweet @moneybox.Panel- Anne Riddle from the Bridge Money Advisory Service in Stoke-on-Trent Helen Undy from the Money and Mental Health Policy Institute Ayaz Manji from Mind

The payday lender QuickQuid has entered administration. It follows an earlier announcement of plans to close its business in the UK where it was the largest firm of its type. It's owned by the US-based company Enova which gave "regulatory uncertainty" as the reason for departure. What does this mean for existing borrowers and also for customers awaiting compensation for loans they say they should never have had because there's no way they could afford to repay them? Guest: Martin Lewis, founder of Money Saving Expert. Money Box listener Elaine reveals how her 18-year-old son was bullied into becoming a money mule, which saw him laundering cash from criminal activities through his personal bank account. Guest: Detective Sargeant Marc Cananur from the Kent Police Economic Crime Unit.An expensive plumber's bill - but not the sort you might be thinking of. Murray Menzies paid into a pension scheme for his employees and now faces a £1.2m bill triggered by his decision to retire and close down the small family firm. Guest Katie Banks, Partner at Hogan Lovells and Chair of the Association of Pension Lawyers. Presenter: Paul Lewis Producer: Charmaine Cozier Editor: Bridget Harney

You might think of comedians as up on a stage in a pub, but that's just one part of what the job entails today. Social media, streaming services and stadium tours have changed the game. Instead of doing gigs to get on TV, you do TV to get people to your gig!We'll look at how to start out and deal with cash and card readers, how to navigate online streaming and how you can get a mortgage while still telling jokes for a living.The panel are-Charlie Dinkin, comedian,director and writerTiernan Douieb, a stand-up perfomer and podcast presenterSarah Fox Clinch, a mortgage specialist for comedians at Fox DavidsonDavid Coppard, Head of Media and Entertainment at accountancy firm MHA MacIntyre Hudson

This week the decision was made to wind down the funds managed by ‘star’ manager Neil Woodford. Listeners have been in touch wanting to know what this means for their money and if they will be able to claim compensation. We discuss with Mark Polson from The Lang Cat Financial Consultancy and Anna Sofat from Addidi Wealth.The Financial Conduct Authority has announced plans to ban the way in which some car retailers receive commission based on the interest rate of the car finance loan they arrange. Good news for consumers?And we speak to a company that allows employees to award themselves a pay increase.Presenter: Ruth Alexander Producer: Alex Lewis Editor: Emma Rippon

Do you know what your credit score says about you? If you’ve had a breakup, make up, break down, spending spree or life shock in the last six years, your credit rating will have it recorded.The majority of us don’t know what our credit score is and how these numbers are created. A good credit rating helps us access loans, mortgages or credit cards.But could there be a better way of helping people access credit and see what they can really afford to borrow?Our panel of experts will help you find out what your score says about you, how to get a better one and why workouts are required before you hit the bank not just the beach.Contact the Money Box team to tell your stories and ask questions. The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday (9/10/19). Email [email protected] or tweet @moneybox

In this programme we go undercover into the world of the mule, discovering how children as young as 13 are being groomed to hand over their bank account details to criminals. We reveal that some of the recruiters, known as herders, are also teenagers. The accounts are then used to launder the proceeds of crime.Latest figures show that the number of accounts belonging to under 21's being used by money mules has doubled since 2016. Money mules and herders face a 14 year prison sentence if caught.Presenter: Paul Lewis Producers: Tom Wright and Alex Lewis Editor: Emma Rippon

Can I get a good return on investments that do good? Should you be letting your money speak rather than be out on the street? With £2.2 trillion in pension funds in the UK, do we really know what our money is doing and what it could be doing in the fight against climate change?We have an expert panel on hand with both the science and finance knowledge to help you navigate what's called impact investing.Mike Thompson - Committee on Climate Change Charlene Cranny - UK Sustainable Investment Fund Mary Stevens - Friends of The EarthContact the Money Box team to tell your stories and ask questions. The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday (9/10/19). Email [email protected] or tweet @moneybox

Competition in the home and insurance market is not working and loyal customers are being penalised, according to the Financial Conduct Authority. The FCA estimates that six million people pay on average £200 too much - totaling an overpayment of £1.2bn a year. We hear from Huw Evans the Director General of the Association of British Insurers and Matthew Upton, Director of Policy at Citizen's Advice.Last week Money Box listener Sade emailed us saying she wanted to celebrate her 18th birthday by getting a credit card. So where should she begin? Helen Saxon from Money Saving Expert runs her through some of the options.And why are so many freehold houses sold with covenants which restrict everything from what vehicle you can park in your drive to whether you can put up a satellite dish? One homeowner told us hers was "not worth the paper it's written on". Presenter: Paul Lewis Reporter: Dan Whitworth Producer: Alex Lewis Editor: Emma Rippon

Ever had the horror of running a cake stand? Do charity egg and spoon races haunt your dreams? Moneybox is looking to make you the Jeff Bezos of the the bake sale and make your fundraiser go further.Parent Teacher Associations are changing, their roles and are now more important than ever. With budget cuts in schools and pressure for new technology the need for extra funding has never been greater.Moneybox Live looks at how school fundraisers can maximise their money, bring in new volunteers, use charitable status to find new funding and adapt to the digital world.Presenter Felicity Hannah is joined by Carol Rogerson of PTA Plus magazine, Kerry Jane Packman from charity Parentkind and Susan Burton from start-up Classlist to answer listeners' questions.Contact the Money Box team to tell your stories The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday. Email [email protected] or tweet @moneybox

For decades, Stoke-on-Trent was powered by industry, with tens of thousands working in mining and pottery. But when the mines and factories closed, generations of people were left out of work. For some, not working became a culture that stuck.But that's not the only reason why Stoke is the insolvency capital on England and Wales. The average wage in the area is £5,000 less than the national average, plus there are low levels of literacy, numeracy and IT skills. Poverty and poor health have helped reinforce financial exclusion, trapping many in a spiral of debt and deprivation which they can't get out of.Now the North Staffordshire Financial Inclusion Group is on a five-year mission to eradicate Stoke's debt issues. It plans to work with schools to get personal finance on the curriculum and actively target people who are struggling.Presenter: Paul Lewis Reporter: Hazel Morgan and Dan Whitworth Producer: Alex Lewis Editor Emma Rippon

How do student loans work, when do you start repaying them and what happens when it goes wrong? It can be very confusing for students and their parents alike so we are here to help. Our panel help answer your questions about tuition fees, maintenance loans and how it all works. One of the most common questions is whether parents should pay the fees upfront to avoid their child getting into 'huge debt'....the answer might surprise you. Contact the Money Box team to tell your stories The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday. Email [email protected] or tweet @moneyboxPanel: Tom Allingham, Save the Student Hayley Borrett, National Association of Student Money Advisers financial capabilty championPresenter: Ruth Alexander Producer: Phoebe Keane

A Money Box investigation has discovered that tens of thousands of university students in England, Wales, and Northern Ireland have been forced to pay back millions of pounds in overpaid maintenance loans. The Department for Education says any money owed due to overpayments by the Student Loans Company, should be taken back from students whilst they're still at university except in exceptional circumstances. This can leave them receiving little or no money for months at a time, with very little notice. Binary options are a bet on whether the price of a commodity like gold or silver will be higher or lower at a certain time. The answer either 'yes' or 'no' and if you guess right you make money - if you are wrong you lose money. Earlier this year the FCA banned the sale, marketing and distribution of binary options to retail consumers as the potential for loss was so great - not to mention the possibility of fraud. So is there ever such a thing as a genuine binary option? And can you get your money back if you fall foul of a binary option scam?Presenter: Paul Lewis Reporter: Drew Miller Hyndman Producer: Dan Whitworth Editor: Emma Rippon

Have you been thinking about investing but have been put off by the jargon or fees? Do you think that investing is just for the rich, or that you have to have thousands spare to get started? Are you scared of risk, or do you think it seems like a man's game? Our panel explain the basics for first time investors. Panel: Holly Mackay, Boring Money Anna Sofat, Addidi Wealth Anthony Morrow, Open Money

This week Big Issue sellers have started to accept contactless payments. As donations to good causes dwindle we find out how digital transactions are reshaping the way we donate.Can 20 somethings who are making the minimum auto-enrolment pension contributions still have a comfortable retirement? A recent study found more than half of savers are confident that they will but experts are concerned that this confidence is misplaced. We crunch the numbers for a couple of volunteers to find out.And we look at the impact of a project to reduce the cost of the school day on the lives of families in Scotland.Presenter: Paul Lewis Reporter: Bethan Head Producer: Alex Lewis Editor: Emma Rippon

Whether you are a freelancer or working for a big company, talking about how much you're worth can be hard. Have you been too scared to ask for a pay rise? Have you asked but been rejected? Have you dodged negotiating your pay when offered a new position? We take your calls and offer advice on how to have those tricky conversations.Contact the Money Box team - email [email protected] or tweet @moneybox. Or call us from 1pm on Wednesday: 03 700 100 444 - geographic charges apply. Join Louise Cooper and her expert panel: Catherine Davies from Pay Rise Accelerator Andrew Chamberlain, Deputy Director of Policy at IPSE Natalie Reynolds author of "We have a Deal" and founder of negotiation consultancy Advantage springProducer: Phoebe Keane Editor: Emma Rippon

Money Box reporter Dan Whitworth investigates why a failed energy company is still sending bills to customers. Extra Energy ceased trading ten months ago. Last month former customer Diane received a letter demanding over £4,000 for supplying gas to her 2 bedroom home. Guest: Ellen Fraser, Energy Analyst at Baringa.A savings account that pays a 50p bonus for every pound you save. Just imagine that. Well actually you don't have to because it exists. It's called a Help to Save Account, is backed by the government and was launched last year to encourage people on low incomes who claim certain benefits to save. The Treasury estimates that around 3.5million people could be eligible for the scheme, recent statistics from HMRC reveal only 132,000 accounts have been opened. Guest: Kelly Sizer, Senior Technical Manager, the Low Incomes Tax Reform Group. Cara explains how she balances running her international online business with being a 14-year-old schoolgirl. Guest: Julian Hall, the founder of Ultra Education which teaches entrepreneurship in schools to 7 to 18 year-olds.Presenter: Paul Lewis Producer: Charmaine Cozier Editor: Emma Rippon

Have you set up a new business after becoming a parent? What are the challenges and rewards? The number of mothers that are working for themselves has doubled in the last ten years according to IPSE, a society representing Professionals and the Self Employed. There are now almost 600,000 freelancing mothers across the UK. In addition, there are many mums who are running their own businesses and employing others. But challenges remain - lack of access to finance and an absence of role models can hold some women back from striking out on their own professionally. But the Government is hoping to boost the numbers of female entrepreneurs with initiatives including free business mentoring services. From e-commerce, to setting up a franchise, to spotting a gap in a market and making it a profitable business, Money Box wants to hear stories from entrepreneurial mothers and share their top tips. Join Louise Cooper and expert panel. Guests:Entrepreneur Alison Cork – The Government's appointed Champion for Women Entrepreneurs and founder of The National Women’s Enterprise Network, helping women to set up their own businesses. Ruby Peacock from the Federation of Small Businesses ‘Women in Enterprise’ team Contact the Money Box team to tell your stories The number to call is 03 700 100 444, geographic charges apply. The lines open at 1pm on Wednesday. Email [email protected] or tweet @moneybox

The number of mortgages approvals hit a two-year high in July, according to the Bank of England but approvals for first time buyer mortgages remained flat. We look at why it's happening, the problems for young house seekers, the deals that are out there and how to save for a deposit with the help of mortgage broker Rebecca Robertson, the Director of Evolution Financial Planning and first time buyer Ashley Agwuncha, who is also one third of money saving bloggers the Money Medics.The charity Samaritans, which offers a listening ear to people in crisis, has entered into a partnership with betting company Paddy Power Betfair - and is being heavily criticised for it. Our reporter Dan Whitworth investigates their relationship. We also hear from John Myers, whose son Ryan had a gambling addiction and took his own life. And from Carolyn Harris, the Labour MP for Swansea East, who is chair of the All Party Parliamentary Group on Gambling Related Harm.Nationwide has doubled the overdraft rate for some of its customers, and it's likely to be only the beginning of changes brought in by all banks and building societies - all part of what the regulator has described as the biggest overhaul of overdrafts for a generation. The changes are aimed at reducing the high cost of credit for some consumers and making it easier for everyone to compare, and perhaps switch between, different providers. But simpler does not always mean cheaper, as Money Box listener Cathy from Hertfordshire tells us. We also hear from debt campaigner and adviser Sara Williams, who runs the website, Debt Camel.Presenter: Ruth Alexander Producer: Paul Waters

There are nearly 14 million disabled people in the UK and a report from Scope has found they have to pay an average of £583 every month to have the same living standards as someone without a disability. Inevitably, the costs of mobility aids and having to use certain public transport will add to the monthly outgoing. But what are some of the less obvious, or hidden, costs of having a disability? How does it all add up? And what can be done to mitigate these costs?Presenter Lee Kumutat and our guests discuss these questions and more as we hear from disabled people and their parents about how their disabilities cost them extra money, limits their access to financial institutions, and holds them back from independence. in this Money Box Live special we won't be taking calls in the programme but would still love to hear your thoughts and experiences which you can email to [email protected]: Jessica Leigh, Policy and Campaigns manager at Scope Dr Miro Griffiths, Teaching Fellow in Disability Studies at the University of Leeds Helen Undy, Chief Executive of Money and Mental HealthPresenter: Lee Kumutat Producer: Drew Miller Hyndman Editor: Emma Rippon

Imogen is 21-years-old. She's also invisible – financially. Despite renting for 2 years, working and paying her bills on time the credit agencies she's contacted won’t let her see her credit record because her "identity can’t be verified." What does that mean and what can Imogen do? Guests Imogen and James Jones, Head of Consumer Affairs at Experian. Dan Whitworth reports on a woman's 20 month fight to retrieve £14,000 of her deceased mother’s savings. The money was taken via two direct debits fraudulently set up during the final 4 years of her mother's life when she’d been diagnosed with dementia. The fight to reclaim the cash only ended after Money Box stepped in. Guest: Veronica Gray, Director of Action on Elder Abuse, Northern Ireland. If you’ve been so unsettled by that tv ad with the animatronic head of Arnie Schwarzenegger that you can't take in any of the words, you may have missed the central message – August 29th is the deadline to make a payment protection insurance claim. Guest: Emma Stranack, the FCA's PPI deadline campaign lead.Reporter: Dan Whitworth Presenter: Paul Lewis Producer: Charmaine Cozier Editor: Andrew Smith

Adam Shaw and guests discuss the new rules about fees, deposits, requirements for landlords to keep their property habitable and plans to change eviction law. To join the conversation call 03700 100 444 from 1pm – 3.30pm on Wednesday 24 July, email [email protected] or tweet @moneybox. Plus Adam visits the UKs largest Build to Rent scheme to find out what the concept offers tenants. On the panelRichard Lambert, Chief Executive, National Landlords Association Greame Brown, Director, Shelter Scotland Jennifer Phillips, Law Society Housing Law CommitteeWe’d love to hear your views, questions and experiences so get in touch.

Money Box listener Gary takes reporter Dan Whitworth on a guided tour of electric car charging points in Swindon to illustrate the complexities of navigating the system and the associated costs. Guest: David Newton, CEO of BP Chargemaster, the UK's largest electric charging network. Laura would love to be a homeowner. She regularly enters raffles and competitions in the hope of winning a house. Richard Williams, a solicitor specialising in gambling law, explains why and how home competitions can go wrong. The Residential Landlords Association and campaign group Generation Rent debate findings from the RLA’s survey on government plans to abolish section 21 notices in England and Wales. Section 21 allows a landlord to evict tenants without a reason and with just 2 months notice. Guests: Georgie Lammy, Campaigns Lead, Generation Rent and John Stewart Policy Manager, Residential Landlords Association.More people have been included in a scheme set up by HSBC to compensate people who paid unreasonable debt collection charges. Those affected were customers with loans, credit cards, or store cards with either HFC Bank Ltd or John Lewis Financial Services between 2003 and 2009. Both of those firms are now part of HSBC which told Money Box "We believe we have identified all those affected who may have paid a Debt Collection Charge between 2003 and 2009, and have or will shortly be writing to them. If someone believes they paid a Debt Collection Charge and we haven’t contacted them, they can call us to discuss on 0345 585 7564. Presenter: Paul Lewis Producer: Charmaine Cozier Editor: Emma Rippon

Share your experiences and tips for meeting the extra costs of the school holidays. Call 03700 100 444 from 1pm to 3.30pm on Wednesday 17 July (standard network charges apply) or e-mail [email protected] now.Whether you're working and need to find the money for extra childcare costs or you're looking for ways to entertain your children on a low income, we'd love to hear your stories and solutions on Wednesday’s Money Box Live. Joining presenter Louise Cooper are:Megan Jarvie, Head of Coram Family and Childcare Greta Defeyter, Director of the Healthy Living Lab at Northumbria University Ema Wilkes, Chief Executive, Neo CommunityLouise visited the Notting Hill Adventure Playground.Presenter: Louise Cooper Producers: Diane Richardson and Khadidja Ndiaye Editor: Emma Rippon

Money Box's Drew Miller Hyndman has been to Southampton where this week TSB Bank held the latest in a series of in-branch sessions aimed at educating people on how to avoid becoming victims of financial fraud. Guest: Ashley Hart, Head of Fraud for TSB. Jeremy Hunt and Boris Johnson have both set out their tax plans should they become Prime Minister. Carl Emmerson, Deputy Director of the Institute For Fiscal Studies compares, contrasts and costs the policies. Gaps in the money management skills of children who are in, or young people who have left, care in England is the focus of a new report. It follows an inquiry by the All Party Parliamentary Group on Financial Education for Young People. Ralph who went into care when he was 14 shares his perspective on the issue. Guest: Sam Turner, Voice and Influencing Manager at Become, a charity for children in care and young care leavers. July 31st is the deadline to renew tax credits. If you already claim them what do you have to do and if you don’t – could you? Guest Victoria Todd Head of the Low Incomes Tax Reform Group team. Reporter: Drew Miller Hyndman Presenter: Paul Lewis Producer: Charmaine Cozier Editor: Emma Rippon

Adam Shaw and guests discuss the costs and considerations of driving an electric car. To join the conversation call 03700 100 444 from 1pm – 3.30pm on Wednesday 10 July, email [email protected] or tweet @moneybox. We’d love to hear your views, questions and experiences.On the panel:Melanie Shufflebotham, Co-founder of Zap-Map and Next Green Car Claire Evans Consumer editor, Autocar and What Car? Anders Nilsson, GoComparePresenter: Adam Shaw Producer: Diane Richardson Editor: Emma Rippon

Prepaid cards are continuing to increase in popularity, often as an alternative to a bank account. In many cases they are advertised as ‘no paper work, no fuss’ but Money Box hear's that's not always the case.A growing number of credit unions are offering loans which are repaid directly by child benefit payments to try to stop people getting into a cycle of expensive debt. Felicity Hannah reports on how they work in practice.Why people who live in parts of Scotland are being charged extra for online delivery charges and how Office of Tax simplification plans to simplify inheritance tax.Presenter: Paul Lewis Reporter: Felicity Hannah Producer: Alex Lewis Editor: Emma Rippon

Who will take care of your finances and welfare if you no longer can? Putting in place a Power of Attorney - what ever your age - allows one or more trusted people to manage your money and personal needs if and when you need help, such as dealing with your bank, paying your bills or arranging personal care. There are many aspects to consider such as who to appoint, what responsibilities they will have and whether you want to place restrictions on the decisions which can be made on your behalf or set out specific wishes in advance. Perhaps you have one but are having difficulty using it or you're concerned that a relatives finances are being managed badly? Who can help if a relative or friend has already lost mental capacity but doesn't have a power of attorney in place?Whether you're thinking of setting up a power of attorney or want to share your views and experiences of using one we'd love to hear from you.Presenter Paul Lewis will be joined by:Sandra McDonald, former Public Guardian for Scotland Samantha Buckthought, Partner, Wolferstans & Panel Deputy for the Court of Protection Katie Evans, Money and Mental Health Policy InstituteCall 03700 100 444 from 1pm to 3.30pm on Wednesday 3 July (standard network charges apply) or e-mail [email protected] now.