Episode 6
Tony Sousa on What Customer Service Looks Like in a Post-COVID World
Minutes with Marcia B. | Multifamily Podcast from Apartments.com
December 27, 202421m 38s
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Show Notes
Marcia chats with Tony Sousa from RPM Living. They discuss how a former news anchor and limousine driver found his purpose in the multifamily industry, why it’s important to surprise and delight your residents, and what it means to give back from a global perspective.
Topics
multifamilyApartments.comMarcia BollingerMarcia B.Tony SousaRPM Livingcustomer experience