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Episode 173: How to Build Automated Donor Journeys That Keep Supporters Engaged
Episode 173

Episode 173: How to Build Automated Donor Journeys That Keep Supporters Engaged

Most nonprofits lose donors because they go silent after the first gift. A thank-you email, then nothing—until the next big campaign. By then, the donor has forgotten your name.In this episode of The Million Dollar Nonprofit, Tom Kelly shows you ho...

Million Dollar Nonprofit · Tom Kelly

September 13, 20254m 27s

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Show Notes

Most nonprofits lose donors because they go silent after the first gift. A thank-you email, then nothing—until the next big campaign. By then, the donor has forgotten your name.


In this episode of The Million Dollar Nonprofit, Tom Kelly shows you how to fix that with Automated Donor Journeys in GoHighLevel. You’ll learn a simple three-step framework—Map, Message, Automate—to guide every donor from first gift to loyal advocate without manually chasing anyone.


Discover how to:


  • Map out a 90-day donor journey that builds trust.
  • Write warm, multi-channel messages that feel personal (email, SMS, voicemail, even postcards).
  • Automate the process in GoHighLevel so it runs 24/7.


Tom also shares a real-world example of a nonprofit that doubled retention in six months just by setting up automated journeys. If you want donors to feel guided instead of forgotten, this episode is your blueprint.


Head over to our Instagram and DM us the word "AI' for our Free AI Nonprofit Growth Playbook. https://www.instagram.com/charityauctionstoday


Topics

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