Manager Tools

When you're a manager, you're thinking of your team all the time. But remember you're a part of a team, too: your boss's team. You need to work on having good relationships with your peers so your boss can achieve her goals.

One of the most common mistakes of managers when hiring - it made our Top 10 list! - is being swayed by their directs into hiring someone that they weren't that impressed by. They always regret, they often write to us. Here's how to not fall prey to one of the most common hiring mistakes.

Managers today are constantly besieged by requests and demands from above their level. But just because someone is "above" you in the org chart doesn't mean they can easily task you and your team. Here's how to make that a little easier.

This cast serves as a compendium of the biggest management scams of the 21st century. We have covered these topics extensively. But we know there are close to 2,000 podcasts so they might be hard to find.

This cast serves as a compendium of the biggest management scams of the 21st century. We have covered these topics extensively. But we know there are close to 2,000 podcasts so they might be hard to find.

For over half a century, managers have been complaining: "HR won't let me fire this guy." This myth - and yes it is a myth - is so common that experienced managers teach it to new managers, and it affects entire firms' performance management systems much for the worse. The reason so many managers can't fire people is not because they can't. It's because they don't want to do it the right way, and they want to blame HR.

For over half a century, managers have been complaining: "HR won't let me fire this guy." This myth - and yes it is a myth - is so common that experienced managers teach it to new managers, and it affects entire firms' performance management systems much for the worse. The reason so many managers can't fire people is not because they can't. It's because they don't want to do it the right way, and they want to blame HR.

Too many managers make the mistake of thinking they have to be a "tough" interviewer. They think that interviewing is adversarial. They think they need to apply pressure to see how candidates react. But in fact, positive interviewing is much more effective, both in terms of outcomes and in terms of offer acceptance rates.

Too many managers make the mistake of thinking they have to be a "tough" interviewer. They think that interviewing is adversarial. They think they need to apply pressure to see how candidates react. But in fact, positive interviewing is much more effective, both in terms of outcomes and in terms of offer acceptance rates.

If you want managing to be easier, learn to hire better. We've been saying it for two decades now. We normally put out positive guidance, about what to DO. In this series of casts, though, we address common misconceptions and mistakes most managers make when hiring. This guidance is about lack of preparation, which is an epidemic among managers. You can't be good at hiring if you're not good at preparation.

If you want managing to be easier, learn to hire

One of the most common things professionals say about managing is that they have a personal 'style.' But does that make sense? Is it reasonable to expect that with all the systems organizations employ, they should leave out how to manage others?

Development plans for directs are constantly talked about. You've read about them in the business news, especially for less experienced employees. They're recommended by HR. They don't work!

Our Hall of Fame guidance on how to think more creatively about annual planning goals.

Our Hall Of Fame guidance on how to start setting annual goals, and why we do not like "SMART" goals.

Many managers are worried about talking about personal topics in One On Ones. They shouldn't be - it doesn't happen that often... and it's a sign of trust, too.

A manager is always obligated to support the organization, even if he or she disagrees with what the organization is doing. But what happens when your boss doesn't do that? Here's what to do.

Our Hall of Fame guidance on delivering a performance review.

Our Hall of Fame guidance on how to prepare for performance reviews.

Executives and managers both have two core responsibilities that inform all else that they do. But the two key responsibilities are different between managers and executives. Managers manage; executives lead.

At some point in your career, you're going to get to, or have to, present at a conference. There are some special considerations, and here they are.

At some point in your career, you're going to get to, or have to, present at a conference. There are some special considerations, and here they are.

Most managers don't know it, but if they want to further their career, they must always have a presentation in their hip pocket, ready to be given on no-notice. That's why it's called the Hip Pocket Presentation.

For many years at our Effective Manager Conferences, Mark ended the day by giving what we came to call, "The Love Speech." Love matters in managing others. Here it is, for the record, for those who never got to hear it in person.

Promotions are exciting - congratulations! And now you have some work to do, but we will tell you exactly what and why and how.

Promotions are exciting - congratulations! And now you have some work to do, but we will tell you exactly what and why and how.

We recently re-released a Hall of Fame Career Tools cast about Building Your Network. That's only one part of a series of things everyone must do to manage their own careers. Everybody needs "Career Insurance." And too many managers don't educate their directs on what they have to do to be successful with their own careers management.

We recently re-released a Hall of Fame Career Tools cast about Building Your Network. That's only one part of a series of things everyone must do to manage their own careers. Everybody needs "Career Insurance." And too many managers don't educate their directs on what they have to do to be successful with their own careers management.

We have mentioned, usually only briefly, Google's "Project Oxygen' for many years, in many podcasts. Now we tell the story - in part because we were there.

The Black Widow Mistake is named after the red, angular figure eight markings on the abdomen of the dangerous female black widow spider. The mistake that many aspiring executives make is to start narrowing their development at the same time that their executive role requires them to be thinking more broadly, including outside the organization. It can put a stop to your upward development.

The Black Widow Mistake is named after the red, angular figure eight markings on the abdomen of the dangerous female black widow spider. The mistake that many aspiring executives make is to start narrowing their development at the same time that their executive role requires them to be thinking more broadly, including outside the organization. It can put a stop to your upward development.

The way most managers develop their team is haphazard and neither efficient nor effective. How can we not develop our teams when doctors learn thousands and thousands of procedures, diagnoses, and surgeries in such little time? See One, Do One, Teach One. It's faster, and it works well if you're willing to delegate and give lots of negative feedback.

Too many managers fail to delegate sufficiently. In many cases, managers don't know how or what to delegate. But even when some managers have a sense of what and how, they don't delegate. This is often because they don't know the hidden dangers of NOT delegating!

Too many managers fail to delegate sufficiently. In many cases, managers don't know how or what to delegate. But even when some managers have a sense of what and how, they don't delegate. This is often because they don't know the hidden dangers of NOT delegating!

As managers get more responsibility, and potentially promotions to Senior Manager, they start feeling squeezed between the demands from above and the demands of running their org. The increases in requests for information from above take time to prepare for. The answer is to make your team's reporting more proactive.

As managers get more responsibility, and potentially promotions to Senior Manager, they start feeling squeezed between the demands from above and the demands of running their org. The increases in requests for information from above take time to prepare for. The answer is to make your team's reporting more proactive.

Part 2 of our Hall of Fame guidance on how to plan for and take an effective vacation.

Our Hall of Fame guidance on how to plan for and take an effective vacation.

Welcome to a special episode of Manager Tools. Today, you're listening to the live recording of our 20th anniversary podcast, captured in front of a fantastic audience of managers and leaders just like you.

Too many managers rely on HR to bring them candidates for their hiring needs. HR is a necessary part of sourcing candidates, and it's important to work with them. But there is often a disconnect, because they don't know your work or needs as well as you do. Effective managers build a bench of possible candidates, and hire from their own bench whenever they can.

Too many managers rely on HR to bring them candidates for their hiring needs. HR is a necessary part of sourcing candidates, and it's important to work with them. But there is often a disconnect, because they don't know your work or needs as well as you do. Effective managers build a bench of possible candidates, and hire from their own bench whenever they can.

Effective managers need a good relationship with HR. But HR may be the hardest staff organization to have a good relationship with, because their incentives are often misaligned with everyday managers. Even if you have an "HR Business Partner," they work for someone else, and probably support other managers. This isn't inherently bad, but a smart manager knows to work with them, while understanding the challenges.

Effective managers need a good relationship with HR. But HR may be the hardest staff organization to have a good relationship with, because their incentives are often misaligned with everyday managers. Even if you have an "HR Business Partner," they work for someone else, and probably support other managers. This isn't inherently bad, but a smart manager knows to work with them, while understanding the challenges.

If feedback is so important to high performance - and it is - it makes sense to study if and when and how the very best athletes get feedback about their performance. While there are 500 CEOs of Fortune 500 companies - truly rarified air - there are only 32 starting players at each position on each NFL team. There are more than 10 times more of the very best CEOs in the entire world than the very best starting quarterbacks, middle linebackers, centers, and defensive ends.. Even if you count all 11 starting players on offense or defense, there are still more Fortune 500 CEOs than starting offensive or defensive players. It is harder to become a starting NFL player than it is to become a Fortune 500 CEO. And they get more feedback than the CEOs do. There’s a connection.