Josh Bersin

Alim Dhanji is a seasoned business executive (ex-President of Adidas Canada) who came back to HR with a fresh perspective on the business value of HR. In this discussion Alim clearly articulates where and how he creates business value as a CHRO. This is a fascinating discussion about the value drivers of HR and AI and the process for redesigning work. He explains what he learned about the value of HR as a CEO, and how he then took that knowledge back into HR. Sample Quotes: “True change happens at the manager level, and there is a compression of demands at the people manager level. Our number one value diver is investment in the front-line people manager.” “Managers just don’t have enough time in the day. Now by leveraging AI we can help managers create capacity to spend more time with teams and peers.” Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Secrets Of The High Performing CHRO CHRO Insights Research Report CHRO Insights Video (Youtube) Introducing Galileo for Managers, The Leadership Guru At Your Fingertips  

After many weeks of work with corporate HR leaders, technology companies, and implementation teams I’m realizing the word that describes AI is “confusion.” Too much going on, too many unanswered questions, and no clarity about what to do. And many of you have been asked (or told) to lead the “AI Transformation” (which is the wrong phrase, as I explain) to reduce cost. Well I hope today’s podcast gives you some clarity. Obviously the space is changing quickly, but there is a clear strategy emerging. I discuss the technology market, vendor strategies, and most important of all, how you as a business leader can leverage AI without going down dead ends. I hope this gives you clarity, and I urge you to read our 2026 Imperatives for Enterprise AI for more. Topics covered: Why AI adoption isn’t a transformation — it’s a continuous learning process How to design an architecture that avoids vendor chaos and data silos The real ROI of AI: rethinking workflows and job structures, not just automating tasks Strategies for navigating a confusing vendor landscape and building your own solutions How to build a culture of trust and change, and empower employees What to tell employees so they’ll lean in to change The importance of speed, experimentation, and trusting the data over perfection. If you’re in the middle of your AI strategy, please contact us. Our Systemic HR AI Blueprint will show you the way, and Galileo will help you with vendor analysis, process design, job redesign, and of course the training you need to enable your organization. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information 2026 Imperatives for Enterprise AI: The Road Ahead The Great Reinvention of Human Resources Has Begun Get Galileo, The AI Agent for Everything HR

This week we introduce our massive new research “The Definitive Guide to Corporate Learning: From Static Training To Dynamic Enablement.” As you’ll read, this $400 Billion market is going to change in a huge way, and the opportunity for value is massive. As I explain in this podcast, it’s time to change the paradigm of “skills development” and move to a model of dynamic enablement. Traditional L&D is not going away overnight, but the new world of AI-Native Learning is very different: faster, less expensive, and far more useful and relevant to employees. And best of all, we’re turning training and upskilling into a process of dynamic, continuous change. Listen to this podcast to understand what’s going on, and then read our research to build your own roadmap. If you’re an HR leader, L&D professional, content creator, or technology vendor – this new world is exciting and ready. And I expect the traditional L&D market to double in size within ten years and reach well over a $Trillion as we finally solve the problem of global knowledge management. Important vendors here include Sana (Workday), Disperz, Cornerstone (new products coming), Arist, Uplimit and likely solutions from OpenAI and others. The traditional learning vendors (LinkedIn, Coursera, Pluralsight, Skillsoft, and others) are now just beginning to adapt to this new world, so it’s a time for disruption and new business models. Join us on this journey. Get Galileo to experience AI-Native learning, learn more, read the research, and benchmark your own organization. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Definitive Guide to Corporate Learning 2026 Imperatives for Enterprise AI: The Road Ahead The Collapse And Rebirth Of Online Learning And Professional Development Get Galileo, The AI Agent for Everything HR

AI Agents promise to revolutionize how we operate our companies, but this is much more than just recording meetings and summarizing emails. How do you build an Agent (and Superagent) architecture to re-engineer HR and what is the role of your core HCM platforms? Well this is the trillion dollar question challenging every business software provider, and it has a huge impact on your HR and overall AI strategy. In this podcast I explain this topic and describe how employee onboarding, as an example, could be entirely redesigned for speed, scale, and agility. This is a new world and for the first time in my career each of us, regardless of tech experience, will be able to redesign how our HR function works to move from “work productivity” to automation and tremendous new value creation strategies in HR. Note that this week OpenAI announced its Frontier platform to help build enterprise agents. Microsoft recently introduced Agent 365 to help build enterprise Superagents. ServiceNow offers its Enterprise AI Control Tower, and Workday has introduced the Workday Agent System of Record. The space of agent management platforms is just beginning. As you listen to this and ponder your situation I hope you consult Galileo for advice or call us. Our Systemic HR AI Blueprint is here to help you design and implement AI apps that will revolutionize HR and your business. Enterprise AI is an exciting new domain and we are here to help. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information 2026 Imperatives for Enterprise AI: The Road Ahead The Great Reinvention of Human Resources Has Begun Get Galileo, The AI Agent for Everything HR    

AI-driven recruiting is on the hot seat and it’s only getting hotter. Most job seekers now experience AI-interviewers, AI-based screening, and even chatbots that can automate the entire process. And as this market grows, two new lawsuits (one against Workday, one against Eightfold) have emerged, indicating the “fear” job seekers have about this technology. In the meantime, vendors are gobbling up these tools. This includes Workday’s $1 billion acquisition of Paradox (and Hiredscore), SAP’s acquisition of Smartrecruiters, Outmatch’s acquisition of Pymetrics (renamed Harver), UKG’s acquisition of Chattr (renamed Rapid Hire), Radancy’s acquisition of myInterview, Hirevue’s acquisition of Modern Hire, Cornerstone’s acquisition of Skyhive (following acquisition of Clustree), Lightcast’s acquisition of Rhetorik, and more. Where is all this going? As I discuss, this is an enormous ($840 billion) market and there’s a lot yet to come. As I discuss, we are entering a whole new set of demands, demands for quality, explainability, skills verification, and bias-detection. One of the big new trends is what we call “vertical data labeling” to increase transparency and quality. (The pioneer here is a company called Findem.) So for you as a buyer or user, it’s a time to focus on data and AI accuracy and completeness. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Great Reinvention of Human Resources Has Begun People Data For Sale: How The Talent Intelligence Market Really Works The Talent Acquisition Revolution: How AI is Transforming Recruiting Imperatives for 2026: What’s Ahead for Enterprise AI, HR, Jobs, And Organizations Get Galileo: The World’s AI Agent For Everything HR  

David Hughes, the Global People Leader for Costa Coffee (now at HSBC), discusses the company’s innovative approach to hiring using AI. Costa Coffee, a global brand with over 2,000 stores in the UK, faces significant hiring challenges due to high turnover rates and the need to hire thousands of baristas annually. David explains how Costa has shifted its focus from hiring the “best” talent to finding the “best fit” talent that aligns with the company’s values and culture. Using Sapia’s AI chat-based assessment, Costa has built a simple 5-question open chat survey that lets Costa identify the culture, behavioral, and work skills for best fit. This process not only scales to 350,000+ candidates, it also gives each candidate a personalized assessment and is rated 9 out of 10 on netpromoter score. In other words, candidates love it! David emphasizes the importance of patience and persistence in adopting AI, highlighting the positive impact on recruitment efficiency and candidate satisfaction. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Talent Acquisition Revolution: How AI is Transforming Recruiting (research) The Great Reinvention of Human Resources Has Begun The Art, Science, And Magic Of Recruiting In The World of AI (podcast)

In this podcast I talk with Nathan Perrott, VP of Innovation at Radancy. Radancy is a major provider of integrated recruiting tools, all integrated in what’s called the Radancy Talent Acquisition Cloud. You may not recognize the name, but Radancy is actually one of the pioneers in talent acquisition, originally started as TMP Worldwide. Over the last 40 years the company has been involved in all aspects of technology-enabled recruitment, (including Monster.com), so they understand job advertising, social media, candidate experience, branding, automated screening, and now AI-powered interviewing. The company’s integrated platform is one of the most end-to-end recruitment systems in the market (handles everything except the ATS) and more than 700 large corporations rely on Radancy. Nathan has been in this space for many years so I ask him to explain how the market has changed, what their new AI copilot is all about, and how companies can save money and get ahead of the massive AI-fueled candidate and job posting market today. Additional Information The Great Reinvention of Human Resources Has Begun Yes, AI Is Really Impacting The Job Market. Here’s What To Do. Imperatives for 2026: What’s Ahead for Enterprise AI, HR, Jobs, And Organizations The Collapse And Rebirth Of Online Learning And Professional Development Get Galileo: The World’s AI Agent For Everything HR and Leadership

The HR profession is about to go through its biggest transformation in decades. To use a new phrase, this is a “rupture” from the past as we shift to new world of AI agents and superagents automating much of what we do. In this podcast I explain how 30-40% of AI jobs and roles will change, and how HR will become even more strategic as a result. And this is not a story of layoffs or cost reduction: rather we see AI helping to transform HR into a business function that accelerates scale, time to market, customer value, and both employee and customer experience. I also discuss why and how AI accuracy and trust is going to become enormously more important overnight as agents speed up and automate our human capital work. I’m very inspired by what’s about to happen and I want you, as a business or HR professional, to understand and thrive in this new world. This is why we’ve loaded our AI Blueprint and all our analysis of HR roles and operations into Galileo, which serves as a consulting tool, learning tool, and problem solving agent. If you’re inspired by this transformation agenda I hope you reach out to us so we can help you and your company build your own AI agenda for the years ahead. Additional Information Additional Information Imperatives for 2026: What’s Ahead for Enterprise AI, HR, Jobs, And Organizations The Collapse And Rebirth Of Online Learning And Professional Development Yes, AI Is Really Impacting The Job Market. Here’s What To Do. Get Galileo: The World’s AI Agent For Everything HR and Leadership

This week we launch our Imperatives for 2026, and I discuss the 11 top issues you face and how HR, as we know it, is going to radically change. Our research shows that 30-40% of today’s HR roles will go away, soon to be automated by AI agents and Superagents. Read today’s news release for more details. This podcast explains the transformative impact of enterprise AI on human resources, emphasizing the redefinition of HR roles, the emergence of super agents, and the future of work. It highlights the need for organizations to adapt to these changes by focusing on employee engagement and the development of super workers, ultimately leading to enhanced productivity and organizational growth. Major Messages AI is redefining what HR does and how it operates. We are in the early stages of a technology revolution with AI. AI can analyze unstructured data, making HR more strategic. The concept of superagents will change HR technology. Many HR roles will evolve rather than disappear due to AI. Employee engagement is at a low despite advancements in health and longevity. Organizations must continuously care for and support their employees. The workforce is becoming more independent and less tied to a single employer. AI will create opportunities for super workers who leverage technology effectively. Companies must rethink talent management to retain top talent. Your Personal Transformation Each of these 11 topics represent a learning opportunity for business and HR professionals. We’ve built an entire AI-powered learning experience and Supertutor in Galileo to help. We encourage you to get Galileo to dig in and apply these topics to your job, your company, and your career. Additional Information Imperatives for 2026: What’s Ahead for Enterprise AI, HR, Jobs, And Organizations The Collapse And Rebirth Of Online Learning And Professional Development Yes, AI Is Really Impacting The Job Market. Here’s What To Do. Get Galileo: The World’s AI Agent For Everything HR and Leadership

This week, as part of our 2026 Imperatives launch, I discuss the explosive new world of agents and superagents, and explain why and how you, as an HR or business person, will be “building apps” and “building agents” at work. I also explain why the Superagent architecture, which is explained in our Imperatives research, is going to replace traditional monolithic HR and other applications at a speedy rate. Yes, we’re all going to be “Citizen Developers” and we won’t necessarily need Vibe Coding apps to do this. Galileo is an app-builder today and the upcoming Mars release is going to take it even further. This important topic is a big and very important shift in your thinking about how you run HR and also how you select, purchase, and implement HR technology of all kinds. Listen in, join in our webinar next week, and get Galileo to learn more and get started. Galileo will show you how to start building solutions today. All this information and much more is part of our 2026 Imperatives and will be embedded into Galileo, so get Galileo and ask Galileo to give you specific examples of how you can apply AI to HR in your particular company. This research includes 30+ prompts to help you understand enterprise AI in detail. Join me in my 2026 Imperatives webinar on January 21 for more details. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Is Oracle’s Debt Level Getting Crazy? There’s A Method To This Madness. Yes, AI Is Really Impacting The Job Market. Here’s What To Do. The Collapse And Rebirth Of Online Learning And Professional Development Imperatives for 2026: What’s Ahead for Enterprise AI, HR, Jobs, And Organizations

As AI transforms our jobs, careers, and lives what happens to our sense of self? If an AI agent can do my job, what happens to me? In this podcast I discuss the topic of purpose, identity, and mission and how we, as human agents, can keep ourselves happy and purposeful as more and more of our work becomes automated. Yes, these tools are amazing to see and use, but what happens when the career we spent decades building no longer really exists? Reinventing yourself is scary but we all have to do it. In this podcast I discuss how profound this change is becoming and what you, as a leader or HR professional, can do to help. All this information and much more is part of our 2026 Imperatives and will be embedded into Galileo, so get Galileo and ask Galileo to give you specific examples of how companies build purpose and identity all around the world. Join me in my 2026 Imperatives webinar on January 21 for more details. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Reading (recommended) Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations Awe: The New Science of Everyday Wonder and How It Can Transform Your Life The Healthy Organization: Next Big Thing In Employee Wellbeing      

We are entering the year of Enterprise AI, and one of the imperatives we’re introducing is the need to think about your AI Architecture. While much of our AI journey has been focused on individual productivity tools, now we have a much bigger opportunity: using AI to rethink how our HR, talent, leadership, and human capital processes are designed. As you’ll hear our new Systemic HR® AI Blueprint defines a new set of “Superagents” that help us think through the new workflow automations we can deploy. In this podcast I explain the new AI architecture for HR at a high level and give you a sense of the explosive vendor market, the role of “citizen developers,” and the business case and process for prioritizing where to focus. All this information and much more is part of our 2026 Imperatives launch and will be embedded into Galileo, so get Galileo and ask Galileo to apply these architectural issues to your HR department. Not only do we have massive opportunities to build a more integrated HR department, these new AI architectures enable our companies to scale, grow, and add customer value faster and more profitably than ever. Join me in my 2026 Imperatives webinar on January 21 for more details. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Yes, AI Is Really Impacting The Job Market. Here’s What To Do. Imperatives for 2026: What’s Ahead for Enterprise AI, HR, Jobs, And Organizations The Collapse And Rebirth Of Online Learning And Professional Development Get Galileo: The World’s AI Agent For Everything HR and Leadership

Welcome to our new research on the Frontline Workforce. In this introductory podcast I explain the importance and complexities of these jobs, and why the people in these roles take on enormous responsibilities in our companies and our economy. More than 70% of US workers are employed in frontline roles, generating more than $6 Trillion in wages and value. While many business and HR leaders support the frontline, our research points out that the issues are far more complex than you may realize. In this podcast I detail some of these important management topics and I also describe how the HR Technology market has struggled to meet their needs. Then I discuss UKG the $5 Billion software company dedicated to this space and give you some insights on their pioneering and unique solutions. No matter what you do as a leader, HR professional, or manager, you likely know how critical our frontline workforce has become. Today frontline jobs in healthcare, transportation, construction, energy, airlines, and entertainment are the fastest growing segment of the workforce and also the roles least impacted negatively by AI. In fact AI is going to make these jobs even better. I hope you enjoy the discussion: stay tuned for a detailed article describing some of the frontline-work innovations recently announced by UKG and more on our research roadmap. If you would like to share your innovative solutions for frontline work, please contact us. Additional Information Powering the Frontline Workforce: How Frontline-First Companies Thrive (Research) The UKG Product Strategy An Exploration into the Frontline Workforce with Josh Bersin (YouTube Video with Josh Secrest of Paradox) The Age of The Superworker: Four Stages of AI Explainer Video

AI adoption is accelerating and it feels harder and harder to keep up. I know many senior leaders feel confused by the rapid pace and college grads are worried about their careers. What skills do we need to stay relevant in this new “All-AI” world? Well there’s an answer to all this change, and it gets back to the five fundamental principles of your own professional learning. In this episode, I unpack the five fundamental things to “learn” as the AI world accelerates at a quickening pace. I do believe we’re barely in the first inning of this bold new world, so it won’t be your “skills” but rather your mindset, approach, and attitudes that keep you ahead and valued in the AI world ahead. Stay tuned for out big 2026 Imperatives launch on January 21 where we’ll unpack the mandates for our companies and careers in the coming year. Additional Information Yes, AI Is Really Impacting The Job Market. Here’s What To Do. The Collapse And Rebirth Of Online Learning And Professional Development Get Galileo: The AI Superagent To Keep HR and Leaders Ahead in 2026  

Welcome to 2026, a year I coin &#8220;The Year of Enterprise AI.&#8221; As you&#8217;ll read about (and hear about) in our 2026 Imperatives launch, the coming year is all about AI moving from &#8220;assistants&#8221; to &#8220;agents&#8221; to &#8220;solutions.&#8221; And there are three big considerations to ponder. First, the cost of AI is skyrocketing, so we&#8217;re going to have to focus on high-value use-cases and business-specific solutions. That&#8217;s not to say AI assistants and meeting summaries are not valuable, but once you start paying by the token you&#8217;re going to want to go deeper. As we discuss in our new Systemic HR AI Framework, we&#8217;re sitting on billions of dollars of real business opportunities now, and they go far beyond individual assistants. (We call these Superagents.) And the cost of AI will accelerate this focus. Second, the data center buildout, energy costs, and political issues with data centers will matter. For corporate users this means understanding the underlying &#8220;costs&#8221; of AI usage (creating a single high powered image uses as much as 25% of the battery in your phone). I point this out to make you aware that these AI chatbots are not &#8220;free&#8221; &#8211; there are acres of computing campuses being built behind the scenes. And that means your &#8220;software providers&#8221; are turning into capital intensive companies. (And a new industry of data center companies may take over.) (For those of you in the energy industry, it&#8217;s a wild time &#8211; almost as exciting as I&#8217;ve seen since my early days as an energy engineer during the OPEC Arab Oil Embargo in the late 1970s.) Third is the fast-changing issue of AI&#8217;s accuracy, trust, and voracious appetite for data. As I discuss, the real opportunity for corporate AI is to take this problem head-on, and focus on your company&#8217;s data quality, governance, human feedback, and data labeling. The big AI labs are struggling to reduce the &#8220;Jaggedness&#8221; of AI (it&#8217;s strange ability to be really good at some things and totally dumb about others), and that encourages us to focus on narrow, domain-specific AI applications. And we all need to learn about RLHF (reinforcement learning with human feedback). Our experience with Galileo proves that an AI solution that focuses on a vertical domain can be infinitely more reliable and intelligent than a general purpose AI. But don&#8217;t let me argue with Sam Altman, you&#8217;ll have to figure this out yourself :-). We are launching our 2026 Imperatives research on the third week of January, and there will be a special release of Galileo to accompany the study. Our goal is not to give you a bunch of pithy predictions, but rather to give you a dozen hard-hitting &#8220;Must Do&#8217;s&#8221; for the year ahead. I look forward to talking with many of your this coming year as we travel around the world, join us in January for the launch of our 2026 Imperatives research. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information <a href="https://info.joshbersin.com/from-predictions-to-imperatives-josh-bersins-2026-blueprint-for-hr-in-the-

In this podcast I reflect on five big things we didn&#8217;t talk about much this year, and each falling into the &#8220;Human Capital&#8221; agenda. We spent much of our year worrying about AI, agents, productivity, and jobs, largely putting the &#8220;Human Capital&#8221; agenda on the back burner. While AI is certainly the defining technology of our times, there are human capital issues to consider. As I discuss, these &#8220;soft&#8221; issues help us address the &#8220;socio-technological&#8221; impacts of AI. There&#8217;s no question that AI is amazing and it will change our lives. As business people, however, we need to remind ourselves of the human capital issues that matter too. PS: The impact of AI on the job market is already taking a toll. Younger workers are now experiencing much higher unemployment rate than tenured workers, largely because companies believe AI can replace apprenticeships. I&#8217;m not a fan of this strategy but you can listen to this analysis to understand. Our big 2026 Imperatives report comes out in January, stay tuned. Additional Information The Dynamic Organization (the human capital strategies that matter during change) The Collapse And Rebirth Of Online Learning And Professional Development Human Centered Leadership (Galileo Learn program) The Healthy Organization (research) &nbsp; &nbsp;

This week Coursera announced the acquisition of Udemy, demonstrating the accelerating collapse of the 25-year old traditional online learning industry. As I explain in this podcast, this industry is not going away but it&#8217;s being quickly and radically transformed by AI. The upside here is a new, highly personalized world of professional development ahead. While courseware, certifications, credentials, and online curricula won&#8217;t disappear overnight, the business model of providers is changing very quickly. In this podcast I explain this shift and also show you how our particular Galileo business model works. As someone who participated in the birth of this industry in 1998, I could not be more excited about this new world. If you&#8217;re a corporate HR or L&amp;D professional, this transforms your training function. If you&#8217;re a vendor or consultant, this changes your business model. And if you&#8217;re a business person or senior leader, you have an exciting new world of professional development appearing before your eyes! Stay tuned for more as this market shift accelerates. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information How AI Is Blowing Up The Corporate Learning Market: The Whole Story The Revolution of Corporate Learning: Join The Crusade (research and case studies) Galileo: The AI Rebirth of The Josh Bersin Academy &nbsp; &nbsp;

Talent Acquisition is perhaps the most important but also complex part of business. In this podcast I explain the intricate details of this $750 billion market, which is now being transformed by AI. As you&#8217;ll hear, recruitment is far more nuanced than you may think, so &#8220;experts&#8221; in HR can do some pretty amazing things. I hope this podcast helps you see the entire landscape and also understand where and why AI can have such an impact. Many tech companies have tried and failed to transform the market (Google Jobs failed, Facebook Jobs failed), yet some thrive and deliver tremendous value. As you listen to this podcast I hope you get a better sense of where this market is going and I encourage you to get Galileo and ask Galileo to explain the vendor market in detail (it is updated almost daily). As always I welcome your feedback and if you have an amazing or interesting story to share, please reach out to us. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Talent Acquisition Revolution: How AI is Transforming Recruiting (research) AI-First TA Transformation: Join the Revolution! (certificate course) Talent Acquisition Factbook (Benchmark your TA team). &nbsp;

Tristram Gray, Chief People and Corporate Affairs Officer at Kmart Group in Australia, explains how the retail giant is revolutionizing high-volume hiring with AI. Managing 55,000 employees across 450 stores, Kmart recruits 12,000 people annually while processing hundreds of thousands of applications. Tristram shares how the company uses Sapia.ai to create a mobile-first, simulation-based AI assessment process that evaluates candidates on culture, values, and behaviors rather than traditional resumes, previous experience, or technical skills. The results are remarkable: 73% reduction in time-to-hire (from 44 days to 11 days), 2.5 times longer retention, enhanced diversity, significant cost savings, and 9 out of 10 candidate satisfaction – which translates to a better brand and customer perception of the retail company. Tristram discusses the importance of providing personalized feedback to every candidate, the transformation of recruiter roles from reactive hiring to proactive talent planning, the need for change agility with operations and HR, and his philosophy that AI, when used ethically and responsibly, can create deeply human impact. This conversation offers powerful insights for anyone navigating the introduction of AI in HR. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Powering the Frontline Workforce: How Frontline-First Companies Thrive The Talent Acquisition Revolution: How AI is Transforming Recruiting New Galileo Certificate Program: Elevating Talent Acquisition with AI

Today I discuss the leadership theme of Arrogance vs. Humility. It&#8217;s a big topic and covers many parts of a company&#8217;s cycle of growth and variations in styles of leadership. Without judgement, I wanted to discuss the topic in this era of massive AI investment, huge bets on the future, and many ongoing layoffs. There are good reasons for arrogance and it also has its problems, so I decided to share my thoughts. I also discuss our upcoming 2026 Imperatives research coming in January and give you some insights on the new features in Galileo to help transform the way we assess, coach, and develop our leaders. (And we&#8217;re all leaders now.) Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Palantir CEO Alex Karp Interview w/NYT Andrew Sorkin Anthropic CEO Dario Amodei Interview w/NYT Andrew Sorkin Gavin Newsom California Governor Interview w/NYT Andrew Sorkin &nbsp; &nbsp; &nbsp;

In this podcast I describe our newest CHRO Insights research, based on 25,000 CHRO profiles and detailed analysis of their job history by Findem. What you see is that CHRO tenure has dropped by 20% in the last five years, the role is still primarily held by women, and the pay levels of CHROs have not kept pace with the pay of other C-level officers. Despite these challenges, the scope, role, and importance of the CHRO has rapidly increased, leaving many CHROs to take on roles a Chief Transformation Officers, Chief Strategy Officers, and even Chief AI Enablement Officers. And the career path to CHRO and from CHRO is changing. Listen here to understand more. You can download the overview here. You can get access to the detailed research by licensing Galileo, the essential AI Agent for HR, or by joining our corporate membership. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Josh Bersin Company Launches Research and Advisory Service for CHROs, a Role Under Increasing Pressure Understanding the Path to CHRO (research report) The Pivotal Role Of Chief HR Officer in AI Transformation &nbsp;

This podcast is one I&#8217;ve been working on for months. Jane Hoskisson, Director of Talent, Learning, and Diversity for IATA (the world&#8217;s advocacy, support, and training provider for 300+ airlines). Jane is joined by Alina Aronberga, HR Aviation Leader (former SVP of HR for Air Baltic), who partnered with IATA and others in GAAST, The Global Aviation and Aerospace Skills Taskforce. (You will hear Jane and Alina discuss GAAST in the podcast.) Jane and Alina discuss many things, including the rapid growth in airlines, the critical need for talent, skills, and diversity, and their comprehensive Future of Work Aerospace Industry Skills Matrix. This industry skills model, which defines skills at four competency levels, details the industry-wide skills for the major job roles in an airline. It also describes the way these skills will change with AI. And this entire model, which integrates detailed product and operation plans from Boeing, Airbus, and many airlines and service providers, was developed with Galileo® As Jane explains in the discussion, Galileo was the thought partner, AI consultant, and analyst that directly helped IATA develop this model. This means that any airline, airline provider, or aerospace manufacturer, can get the model from IATA and GAAST, and use Galileo to understand how these new roles and skills impact their operations, product plans, services, and internal talent strategies. Galileo, loaded with this data, is now available for thousands of aviation HR professionals to help with recruiting, job design, pay and benefits analysis, and training. And there&#8217;s more. Through Jane and Alina&#8217;s relationships with airlines and other sources of business and economic data, the model describes how aviation talent needs vary by geography. Aviation skills in demand in the US, for example, are tilted toward space travel and aeronautics. In the middle east, where airlines are doubling in size in 4-5 years, the critical skills are in pilots, crew, and front-office staff. You can download the latest version of the skills matrix here, and there&#8217;s lots to learn by simply reading it. You can see how this authoritative, highly researched model can be used for training, hiring, succession, pay, and all the critical decisions airlines must face in this unprecedented period of growth. Interested in the topics and stories shared here? Join us at our annual conference Irresistible 2026, on June 8-10 at USC in Los Angeles! For those of you who are in other industries, let me assure you that airlines have precisely the same talent, hiring, leadership, and training problems you have &#8211; but with a safety and regulatory-driven urgency not seen in any other industry. So these are complex, highly skilled HR teams and we can all learn a lot from their experiences and stories. I want to thank Jane, Alina, and all our airline clients and partners for supporting this work. We have much more to talk about in this fascinating industry, so please listen, learn, and join us at Irresistible. Like this podcast? Rate us on Spotify or Apple or Yo

Everyone: one of the big existential changes in management and leadership is a whole new model for talent. Today, for the first time in human history, we&#8217;ve agreed to pay one person a $Trillion dollars for his skills (Elon Musk). And this trend is growing. Google paid $2.7 Billion to hire Noam Shazeer, the co-founder of Character AI. Mark Zuckerberg paid around $100 Million to hire Jiahui You, a top OpenAI researcher. And others, Lucas Beyer, Alexander Kolesnikov &amp; Xiaohua Zhai, were rumored to receive $100 M signing bonuses to join Meta. What&#8217;s going on? What happened to our belief in the &#8220;bell curve&#8221; of performance, forced rankings, salary bands, and all the traditional ideas of talent management? Well it&#8217;s time to throw that stuff out the window and think differently. As many researchers have pointed out, including Boris Groyberg from Harvard, these &#8220;hyperperformers&#8221; can deliver 100 to 1000 times higher outcomes than an &#8220;average&#8221; employee and their utility and value is very hard to reproduce. Groyberg&#8217;s studies show that hyper-performers in one company turn into middling performers in another. And this is borne out by our research, which shows that individuals who fit the culture and behaviors of a company well can absolutely deliver 10-fold higher performance than those who &#8220;grind the gears.&#8221; All this said, the traditional talent management model has not worked out well, and I want to encourage you to ditch it. Even the job market itself bears this out: some &#8220;10x engineers&#8221; make 5 times as much money as engineers sitting next to them, and the same is true for sales people, consultants, politicians, and athletes. (The top ten NBA players make 7X more pay than the &#8220;average&#8221; NBA player.) So why do we try to &#8220;commoditize&#8221; this into a bell-curve based talent system? Integrated Talent Management, as defined by HR, leads to over-hiring, layoffs, and all sorts of &#8220;performance commoditizing&#8221; effects. If you use the Talent Density philosophy, by contrast, you wind up with a smaller company which performs at a much higher level. Listen to this podcast and I&#8217;ll explain all that needs to be addressed. Suffice it to say that in a world of AI-powered Superworkers, it&#8217;s your talent system (as a whole) that&#8217;s going to drive extraordinary growth and competitive advantage, not fitting people into the bell curve. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Myth Of The Bell Curve: Look For The Hyper-Performers How To Create Talent Density We Wasted Ten Years Talking About Performance Ratings. Seven Things We’ve Learned.

This week I discuss AI economics and explain the details behind the AI &#8220;Bubble&#8221; we read about. Where is all this money for data centers coming from and where is it going? What are the business and economic risks of all this hyper-investment? Which vendors are likely to survive? And what&#8217;s going to happen to price we pay for AI chatbots, compute resources, and apps? As you&#8217;ll hear, this is a big topic for the year ahead and you&#8217;ll understand why it&#8217;s time to sharpen your pencil as you plan and build you big AI solutions for the year ahead. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Here&#8217;s why concerns about an AI bubble are bigger than ever (NPR) Gen AI Is Going Mainstream: Here’s What’s Coming Next The Josh Bersin Company Partners with Microsoft on Copilot Tuning for HR Experts Galileo: The World’s Trusted Agent for Everything HR &nbsp; &nbsp; &nbsp;

In this podcast I discuss the evolution of AI in the enterprise and how we shift from a focus on individual productivity to a focus on multi-functional Superagents. In HR, where I focus, the idea of Superagents lets us rethink our HR practices from the ground up and vastly simplify the way our company works. And Superagents bring autonomy to business. Think about it this way in the world of autos. An &#8220;Assistant&#8221; is power steering or power brakes, helping the driver do their job. An &#8220;Agent&#8221; is like automatic lane control or collision detection, &#8220;taking over&#8221; the car under certain conditions. A self-driving car like Waymo or Zoox is a Superagent, shifting to the big goal: getting from point A to point B. In a self-driving car there&#8217;s no need for a steering wheel or even driver&#8217;s seat. Likely in a Superagent for recruitment the job of &#8220;recruiter&#8221; is vastly changed and in a Superagent for L&amp;D an instructional designer may go away. Similarly a &#8220;digital twin&#8221; does not assist an expert, it literally recreates and expert, enabling that person to free up to do more. Listen to this carefully, it sets you up for some exciting new ideas in your corporate AI solutions in 2026. Additional Information The Road To AI-Driven Productivity: Four Stages of Transformation Digital Twins, Digital Employees, And Agents Everywhere Galileo , The Essential AI Assistant for Everything HR &nbsp;

This is exciting news: soon you will be able to embed Galileo® into your own version of the Microsoft Copilot with Copilot Fine Tuning and turn your company&#8217;s AI agent into an HR, management, and leadership guru. In this podcast I explain the new Microsoft Copilot Fine-Tuning feature, which lets you build your own customized Copilot, trained in management, leadership, and HR. I also explain the difference between the fine-tuning option and RAG (retrieval augmented generation), the way the Copilot and other agents access typical corporate documents and data. To my knowledge this unique feature is only available in the Microsoft Copilot, and the company is highlighting many unique use-cases. In the case of HR, management, pay, leadership, performance management, and other HR-related topics, the Galileo fine tuning turns the Copilot into a world-class HR consultant, advisor, and educator. Stay tuned for more information on this exciting product direction and click here to watch the demonstration released at Microsoft Ignite this week. If you would like to be one of our early customers for Galileo for Microsoft Copilot, please register here. More Information The Josh Bersin Company Partners with Microsoft on Copilot Tuning for HR Experts (article) Fine-Tuning vs. RAG Video Explanation Gen AI Is Going Mainstream: Here’s What’s Coming Next Galileo: The World’s Trusted Agent for Everything HR &nbsp;

I&#8217;m excited to publish my recent discussion with Jacqui Canney, CHRO of ServiceNow (previously CHRO of Walmart &amp; WPP). Jacqui describes her career and her vital role as Chief People and AI Enablement Officer at one of the fastest growing enterprise software companies in the world, and also explains her mission to enable AI for more than 3 million of ServiceNow&#8217;s customers. Jacqui also describes how their HR team developed more than 1,000 HR use-cases and later refined these to 27 by building a rubric to evaluate AI opportunities. This is an inspirational conversation which will help you understand the role of the CHRO in AI transformation and the AI Playbook you can follow in your own company&#8217;s journey. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Pivotal Role Of Chief HR Officer in AI Transformations CHRO Insights: Understanding The Path to the CHRO How To Make AI Work For People: ServiceNow AI Playbook Introducing Galileo for Managers, The Leadership Guru At Your Fingertips

This week I tell you about how the new world of corporate learning has rapidly evolved, and how AI-native learning, digital twins, and coaching all come together. It feels like a tornado has begun and all these standalone technologies are colliding, giving you the most exciting new business and career opportunity for L&amp;D in many decades. And for vendors and investors, I explain why I believe this is the trillion dollar opportunity of the decade. I hope you learn a lot from this podcast and get your hands on the Galileo Suite to get started. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information 2025 Market Trends Webcast Replay (with promo code for Galileo at end) The AI-Native Corporate Learning Revolution (research) Arriving Now….. The Digital Twin. Gen AI Is Going Mainstream: Here’s What’s Coming Next &nbsp;

Hallie Condon, Chief People Officer at Chili Piper explores how the company uses AI to optimize employee experience in a fully remote, global environment. Hallie shares how Chili Piper empowers its workforce across 36 countries by intentionally building culture, leveraging automation, and fostering transparency through innovative decision-making processes. The conversation delves into the company’s unique approach to onboarding, offboarding, and continuous feedback, as well as their commitment to democratizing input and encouraging experimentation. Hallie also discusses Chili Piper’s focus on AI enablement, including launching an AI stipend and developing internal tools to streamline HR operations. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Culture Always Wins (Video) Gen AI Is Going Mainstream: Here’s What’s Coming Next The Big Reset Playbook: Organizational Culture &amp; Performance Galileo: The World’s Trusted Agent for Everything HR &nbsp; &nbsp;

After 60,000+ miles of travel and meeting with hundreds of companies, I&#8217;m here to share what I&#8217;ve learned. The simple message is that Gen AI has now gone mainstream, yet many companies are thinking about this in different ways. The current state is what we call &#8220;Stage 1 AI&#8221; focused on individual productivity, but more advanced AI solutions are coming. Here is my discussion of where we are and what&#8217;s coming next, and we look forward to sharing much more (and our AI Agent Blueprint) in the coming weeks. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Gen AI Is Going Mainstream: Here’s What’s Coming Next (and Wharton survey) AI and HR Trends for 2026: Webinar BBC Finds That 45% of AI Queries Produce Erroneous Answers AI: Not Always Right, But Seldom In Doubt (podcast) Galileo: The World’s Trusted Agent for Everything HR &nbsp; &nbsp; &nbsp;

AI vendors build infrastructure, companies are shedding jobs, and we&#8217;re starting to witness the most rapid business transformation in centuries. In this podcast I look back on 2025 and show you where we are &#8211; with AI transformations, the job market, and the massive organizational changes in business. And I explain the Rise of the Superworker an its impact on you. New research by Wharton shows that AI optimism and adoption is increasing dramatically. For more details, join me next week for the webcast &#8220;2025 Market Trends: AI, HR, and What’s Next for 2026.&#8221; This presentation summarizes our 2025 &#8220;Year of AI Emergence&#8221; and set the stage for our big 2026 Predictions which launches in January. Are you ready for the new job market and how your HR department will change? Here are the trends and what you can expect for the year ahead. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Rise Of The Supermanager The Pivotal Role Of Chief HR Officer in AI Transformation Wharton Survey: AI Adoption and Optimism Is High BBC Finds That 45% of AI Queries Produce Erroneous Answers Galileo: The World’s Trusted AI Agent for Everything HR

Hari Srinivasan, VP of Product at LinkedIn, has been building world-class recruiting products for 11 years. In this podcast Hari gives us the details behind the LinkedIn Hiring Assistant, one of the leading AI-powered talent acquisition products in the market. Not only is Hari an amazing product leader, he also has enormous expertise in the entire talent acquisition process. He explains how LinkedIn thinks about recruiting in general and the company&#8217;s bigger view of this massive market. Every time I talk with Hari I am amazed at the expertise and focus LinkedIn brings to the world of HR. Additional Information LinkedIn Enters AI Agent Race With LinkedIn Hiring Assistant Digital Twins, Digital Employees, And Agents Everywhere Talent Acquisition at a Crossroads: Certificate Program In Galileo Learn Introducing Galileo, Your Personal AI Assistant for HR

This week I discuss the latest BBC study on AI answer quality from public data sources. As I discuss, the BBC and EBU found that 45% of news queries produce erroneous answers, so the reality has set in: public domain AI engines are neither &#8220;superintelligent&#8221; nor are they perfect. Yet they are very self-confident. So we, as users, need to be careful. As you&#8217;ll hear, there are three things to consider here, and you can read more about this in my latest article on the topic. For those of us in corporate roles, the message is clear: data quality must be our #1 priority, and this is a whole new domain for HR and other service functions. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information BBC Research Findings Interpretation of the Findings and the &#8220;polluted corpus&#8221; problem Claude&#8217;s admission of the &#8220;polluted corpus&#8221; problem AI Thinking Skills You Need To Stay Safe (podcast) Galileo: The World’s Trusted Agent for Everything HR

In this podcast I discuss the risky business models AI labs are considering for their products and why accuracy, trust, and information quality is so so important (and difficult to ascertain). And that leads to a question we&#8217;re all asking: what are the real skills you need to flourish from AI and how does AI possibly change our mode of thinking? After all, they&#8217;re enormously &#8220;self-confident&#8221; about the answers they generate. New News: A research study by the BBC just found that 45% of all inquiries of AI agents produce incorrect results. This podcast explains why. My hypothesis, as I explain and discuss with clients, is that you&#8217;re going to have to become a &#8220;debater&#8221; to use AI really well, and that&#8217;s good for all of us. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Is AI About To Bite Us? Debunking The Three Fears About AI (podcast) What Happened To Our Sense Of Trust? (podcast) The Rise of the Supermanager: People Management in the Age of AI (research) Galileo: The World’s AI Assistant for Leaders at all Levels &nbsp;

This week I met with dozens of HR leaders in Europe and there were many discussions about the risks of AI. AI is going to take all our jobs away. AI is going to get out of control and ruin our lives. AI is going to become smarter than humans and overtake us. AI is going to make us all more stupid because we won&#8217;t have to think. In this podcast I debunk these fears and try to explain what you can do to calm your fears. Yes AI is new and somewhat unpredictable, but if we treat it well (as a society, as users, and as builders) none of these fears will come to bite us. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Wakeup Call for HR: Employees Trust AI More Than They Trust You What Happened To Our Sense Of Trust? (podcast) The Rise of the Supermanager: People Management in the Age of AI (research) Galileo for Managers: The World&#8217;s AI Assistant for Leaders at all Levels &nbsp;

In this week&#8217;s podcast I describe the new role of manager in the age of AI. No, managers are not going away and managers are not going to be managing agents as people. Rather a new Supermanager role has emerged: the leader who can drive transformation, lead AI innovation, and learn the details of AI to create change. AI transformation is very much a people problem: redesigning jobs, roles, skills, and activities. Supermanagers are the fuel and the glue that make AI transformation happen. Listen to my discussion and you&#8217;ll understand why, what, and how to create Supermanagers in your business. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Rise of the Supermanager: People Management in the Age of AI (research) Galileo for Managers: The World&#8217;s AI Agent for Leaders at all Levels Introducing Galileo for Managers, The Leadership Guru At Your Fingertips (article)

This week I discuss this ongoing trend of layoff announcements, typically coupled to &#8220;AI.&#8221; And as you&#8217;ll hear, this is quite a complex topic which gets into company culture, labor relations, and ultimately long term business strategy. A new article in The Economist claims that &#8220;Europe Crushes Innovation&#8221; because of its old-fashioned labor rules. The point they make, which I discuss, is that forcing companies to &#8220;hold on&#8221; to workers stunts growth and innovation. While I can&#8217;t argue with the data, I believe it&#8217;s not that simple. So listen to this podcast and see if our &#8220;Dynamic Organization&#8221; model makes more sense. You can explore all the dynamics in this podcast by getting Galileo®, the world&#8217;s AI assistant for HR and Leadership. Galileo can assess your company in this area of maturity and give you essential action-items to help with your own team or company&#8217;s AI transformation. (Prompt: &#8220;my company is xyz, we&#8217;re in industry abc, our business issues are xxx, would you benchmark me against the dynamic organization research and help me identify the leadership, management, and HR practices I need to accelerate my AI transformation?&#8221;) Anyway listen in, I&#8217;d love your comments. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Definitive Guide to Building a Dynamic Organization How Europe Crushes Innovation (Economist) How Japan’s Culture Of Business Teaches Us About AI Transformation Be Careful With The Layoffs What Is the One Trait That Makes for a Great Manager? You Might Be Surprised (WSJ)

Patricia Frost, EVP and CHRO of Seagate, is one of the most fascinating and highest-performing CHROs we&#8217;ve met. Patricia has decades of experience as a US Army military leader, most recently as Director of Cyber, Electronic Warfare and Information Operations. How does her extensive military, warfare, and leadership experience pay off? As you&#8217;ll hear, Patricia is a hands-on leader, ready to make decisions and challenge dogma in dozens of important ways. In many ways she exemplifies the future leadership model for all C-level leaders, especially the CHRO. Patricia shares how she is navigating the opportunities presented by AI, reshaping talent strategies, and fostering a culture of innovation. Her background as a senior military leader prepared her to build on the team available today, supporting employee mobility, agility, and HR capabilities. Notable Quotes &#8220;You go to combat with the team you have, not necessarily the team you want. You can&#8217;t just hire in someone and say I want to bring you in my team and put you in close combat. Your team is your team. And you build that team. You build on their skill sets. We do a lot of upskilling in the military. It&#8217;s your team. You know everyone&#8217;s strengths and weaknesses.&#8221; &#8220;Middle managers are really the powerhouse of any company. And I don&#8217;t know that we spend enough time on our managers, probably our frontline managers, and then the middle management. How well do they understand their teams and the skills within their teams and understand also what people are passionate about? Where would they like to go? What opportunities can be open to them?&#8221; &#8220;I am front and center. I think every CHRO needs to be front and center in the AI conversation. They need to be leading. They need to be talking about, will AI take away certain functions within HR? First, we had to take the anxiety down from our workforce. So my approach this year is leave no one behind. I am going to give everyone the opportunity. We&#8217;re going to give everyone the same set of tools and training, and I will help you get there. Everyone has a choice.&#8221; Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Secrets Of The High Performing CHRO CHRO Insights Research Report CHRO Insights Video (Youtube) Introducing Galileo for Managers, The Leadership Guru At Your Fingertips

This week I discuss SAP&#8217;s massive launch of AI agents throughout the suite, and the growing importance of Joule, SAP&#8217;s business agent for all employees. The architecture is now well built out and I explain how AI is permeating the ERP and HCM space. I also discuss our new Galileo &#8211; Joule agent-to-agent integration and how MCP and a2a protocols are changing the AI space from a single &#8220;agent platform&#8221; to a network or AI agents which can now talk to each other and cascade and embed functions in workflows. Listen to my recent podcast on OpenAi&#8217;s developer platform and how they also use MCP to bring applications together. Two big messages here: First, SAP really has its AI act together, making it possible for companies to get the best of SAP and other AI agents throughout their companies. Second, the new world of business agents is not &#8220;one platform&#8221; winning: it&#8217;s a network of specialized agents communicating with each other. While none of us wants hundreds of vendor solutions in our tech stack, this interoperability approach is really positive because it lets specialized agents (ie. Galileo) work with others (Joule, Microsoft Copilot, etc.) to help you craft the perfect solutions for your company. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More The Financial Impact of AI on HR: New Research Series AI Pacesetters: The Six Secrets of AI Transformation Success Galileo: The World’s AI Agent for HR and Management Galileo Learn: The World’s HR Academy For Teams

This week OpenAI unleashed a new set of developer tools that let&#8217;s learning platforms (and content) embed itself into the ChatGPT platform. And they also explain how you can build agents and other learning tools within the ChatGPT interface. I&#8217;m not saying this is an enterprise-class platform (it&#8217;s not), but the paradigm is so simple it shows everyone how AI-native learning will work. Watch Sam Altman&#8217;s Dev Day 2025 Conference Speech (&gt;see the learning demo at this link), OpenAI&#8217;s 800 million users can now &#8220;learn&#8221; on demand from courses developed anywhere, ask questions, and follow their curiosity wherever it leads. As I discuss, this simple demo brings the AI native experience in Galileo Learn to almost a billion consumers. Listen up and you&#8217;ll see how corporate learning, knowledge management, and enablement is now coming together in The Revolution of Corporate Learning. You can get your hands on this entire environment for $695 a year, which includes more than 750 courses on HR, management, leadership, and technology. The new world of learning has arrived. Additional Information Experience AI-Native Learning at Work: Get Galileo! The Revolution In Corporate Learning: Our Research Study New Research: The Talent Acquisition Revolution Workday Acquires Sana To Transform Its Learning Platform And Much More Join our AI Excellence Study! We’ll share world-class findings in AI transformation. &nbsp;

Listen, I&#8217;m very positive on the potential for AI to reinvent our jobs, careers, and companies. But making us all Superworkers is much trickier than we think. This week I discuss the far-reaching implications of AI on jobs and careers, and explain why and how the new world of &#8220;no job growth&#8221; with &#8220;massive job reinvention&#8221; gives us a mandate and clear agenda as HR and business leaders. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information L.A.’s Entertainment Economy Is Looking Like a Disaster Movie (WSJ) The Rise Of The Supermanager: A New Role In The World of AI How Japan’s Culture Of Business Teaches Us About AI Transformation The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Get Galileo: The World’s AI Assistant for HR and Leaders

This week I&#8217;ve been in Asia and in this podcast I describe how Japan&#8217;s economic history teaches us about AI transformation in our careers and our companies. I also describe my experience using Galileo on my 7 hour flight from Japan to Singapore. Takeaways Why has Japan&#8217;s economy has stagnated since the mid-80s. The aging population poses significant workforce challenges. Cultural beliefs in lifelong employment hold us back Wages in Japan are tied to tenure rather than performance. Companies must encourage experimentation to leverage AI. The integration of AI is a continuous process, not a one-time event. Access to information is revolutionizing decision-making in business. Language barriers are diminishing with technology. Embracing AI is essential for future career success. Additional Information Get Galileo: The World&#8217;s AI Assistant for HR and Leaders The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Like this podcast? Rate us on Spotify or Apple or YouTube. &nbsp;

This week I discuss the broad topic of &#8220;how do we manage individual performance&#8221; while employees become superpowered by AI? Do we need a different or new process? Should we push deliver metrics higher? Or do we change the model? As I explain in this discussion, the big change in work is how everyone is &#8220;super-charged,&#8221; enabling all of us to get more done (or higher quality) for a given cost. So one would guess we &#8220;raise the expectation bar.&#8221; However, as I discuss in this podcast, this really doesn&#8217;t address the issue. In the world of AI transformation we&#8217;re asking people to do different things, not just &#8220;more of the same.&#8221; So we need to refocus our performance management on the company&#8217;s core values and behaviors, not only output metrics. I also discuss this flawed idea of &#8220;beating the competition&#8221; to measure performance. Great companies are not evaluated by their ability steal customers or market share from competitors (nor are great countries, btw). Rather they are evaluated based on their growth and return to shareholders. In a time of rapid transformation this means focusing people on &#8220;value creation&#8221; not just &#8220;market share.&#8221; There are lots of philosophical issues to debate here, stay tuned for more to come on this topic. Additional Information The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Like this podcast? Rate us on Spotify or Apple or YouTube.

Today, broadcasting from Asia, I discuss the wide range of disrupting change hitting our companies, employees, and leaders and the implications on management. As you&#8217;ll hear, AI is only one of many things changing our landscape, and we, as leaders, have to rethink our role. I introduce the idea of a Supermanager, and I explain how in today&#8217;s environment change comes from the front-line workforce, not only from the top. This democratizing change in work forces us to redefine what managers do. Despite the blogosphere, managers are not going away but many will be replaced, and you&#8217;ll see why this makes sense. I also discuss what I call &#8220;The Wisdom of Galileo,&#8221; and how our AI agent Galileo has become smarter and wiser than ever. I hope you enjoy this episode, there&#8217;s a lot to think about in here. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Rise Of The Supermanager: A New Role In The World of AI The Wisdom of Galileo: 100 Use Cases and More The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) &nbsp;

I have had the pleasure of knowing Julia Stiglitz, one of the founders of Coursera, for years. Her latest venture, Uplimit, is an AI-native corporate learning platform and it is one of the revolutionary systems in the market (complimentary to Galileo Learn, by the way). Julia and I had the opportunity to talk about how online learning has changed, the future of the corporate content market, and how Uplimit is using AI to create cohort-based learning that trains thousands of people at a time. Julia&#8217;s background gives her a fascinating perspective on the L&amp;D revolution, one which all business and HR people should hear. (It&#8217;s about much more than content!) Additional Information The Revolution in L&amp;D: AI Native Learning Arrives (research study) Workday Acquires Sana To Transform Its Learning Platform And Much More Experience AI Learning in HR and Management: Get Galileo Like this podcast? Rate us on Spotify or Apple or YouTube. &nbsp;

Here&#8217;s my quick recap of HR Technology 2025, which was jam-packed with vendors like never before. The HR traffic was down but the vendor traffic was higher than I&#8217;ve seen in years. Why? Well $800 billion has been invested in AI infrastructure this year and many of these software companies are taking advantage of it. There are probably too many tools in the market again, but for you HR tech buyers, it&#8217;s kind of like a candy store of options. As I discussed in my keynote, it&#8217;s a tricky time to pick vendors, but as always it&#8217;s important to focus on the problem, not on the product or platform. We also announced the open web feature of Galileo, so now Galileo competes directly with ChatGPT. Read more about it here. And please read our new research on The Revolution in Talent Acquisition, launched this week. Additional Information Get Galileo®, the world&#8217;s AI agent for HR and Leadership. Like this podcast? Rate us on Spotify or Apple or YouTube.

Today, only a few weeks after acquiring Paradox and Flowise, Workday announced the acquisition of another AI company: Sana Labs. Sana, the company that we partner with for Galileo and Galileo Learn, is a pioneering AI-native platform designed for learning, knowledge management, and agentic applications. The Sana Agent and Sana Learning platforms give Workday a badly-needed upgrade to its learning solution, and also bring deep AI experience into the company. In this podcast I explain the acquisition in some detail, and also describe what we call &#8220;The Revolution in Corporate Learning.&#8221; Everyone in HR and business should read this research study because it explains one of the biggest business and career disruptions coming out of AI. Read my article about this and you&#8217;ll get a sense of how important this space is. Can Workday make Sana into something bigger and even more transformational? Let&#8217;s hope so &#8211; I describe the opportunity and the huge upside for businesses. And if you want to experience Sana yourself, just get Galileo! Additional Information Understanding Workday&#8217;s Acquisition of Sana in Detail The Revolution in Corporate Learning (Research explains how L&amp;D is transforming.) See AI-Native Learning In Action: Get Galileo &nbsp;

Preview of my big HR Tech keynote! This week I give you in-depth perspectives on the massive AI tech bubble, the massive revolution in talent acquisition systems, and what to expect from M&amp;A in the future. We&#8217;re in a whole new world of HR Technology and vendors are scrambling to buy, build, or invest to keep up. I&#8217;ll be keynoting many events this Fall to discuss all these issues. Key Discussion Topics Tech and AI investment in 2025 is almost 2.5% of US GDP: is it sustainable? Talent acquisition and recruiting are bigger than ever, and it&#8217;s not just an HR function. Candidate volumes (driven by AI) are forcing everyone to buy more tech. AI is transforming every step of the hiring process, from job descriptions to assessments. Companies need to be cautious about AI with the big Workday Mobley lawsuit to be settled. Mergers and acquisitions in HR tech can lead to operational challenges and integration issues. Additional Information The Revolution in Talent Acquisition: New Research Join our AI Excellence Study Get Galileo: The World&#8217;s AI Assistant and Skills Academy for HR &nbsp;

This week I summarize some massive news about the job market, job creation, and OpenAI&#8217;s move to enter the world of AI skills development and talent matching. Please read the detailed article for more details. In addition to diving into these topics, I also tell you my story of &#8220;learning agents&#8221; and why self-development and AI-powered learning is going to revolutionize your job, your HR team, and your company. It&#8217;s all connected: AI, job creation, self-development, and your career. I really want to encourage to you to get Galileo so you can experience this transformation in your career. Galileo is now the premier self-development and AI agent for HR, consultants, and L&amp;D professionals, and we can show you how to propel your company forward into this new world of reinvented jobs, work, and companies. I hope to see many of you in the coming conferences around the world this Fall. Additional Information OpenAI Gets Into Job Placement While The Job Market Crashes Get Galileo, The AI Agent for Professional Development And Growth in All Areas of HR &nbsp; &nbsp; &nbsp;

This week I’m excited to share my interview with Taylor Stockton, Chief Innovation Officer for the US Department of Labor. You will learn about the American AI Action Plan and the detailed America&#8217;s Talent Strategy: Building the Workforce for the Golden Age, two strategy documents which describe how the Federal Government is investing in AI technology, workforce readiness, apprenticeships, and new models for education and accreditation. While we used to think of the DOL as the agency that advocates for labor. Today they&#8217;re taking a forward-leaning role to reshape the economy through workforce education, development, and research in our new AI-powered business environment. Taylor is keenly aware of the issues employers and workers face, so I know you&#8217;ll find this conversation educational and inspiring. There&#8217;s a lot to do, but as you&#8217;ll hear the DOL is quite focused on the right issues. Additional Information Understanding America&#8217;s AI Action Plan Why AI Harm To Jobs and Humanity are Vastly Over-Hyped Read &#8220;America&#8217;s Talent Strategy&#8221; (pdf)