
It’s All Your Fault: High Conflict People
Hosted by Bill Eddy, LCSW, Esq.
TruStory FM
Show overview
It’s All Your Fault: High Conflict People has been publishing since 2021, and across the 5 years since has built a catalogue of 207 episodes, alongside 1 trailer or bonus episode. That works out to roughly 120 hours of audio in total. Releases follow a weekly cadence, with the show now in its 9th season.
Episodes typically run twenty to thirty-five minutes — most land between 28 min and 40 min — and the run-time is fairly consistent across the catalogue. None of the episodes are flagged explicit by the publisher. It is catalogued as a EN-language Business show.
The show is actively publishing — the most recent episode landed 1 weeks ago, with 15 episodes already out so far this year. The busiest year was 2022, with 50 episodes published. Published by TruStory FM.
From the publisher
Hosted by Bill Eddy, LCSW, Esq. and Megan Hunter, MBA, It’s All Your Fault! High Conflict People explores the five types of people who can ruin your life—people with high conflict personalities and how they weave themselves into our lives in romance, at work, next door, at school, places of worship, and just about everywhere, causing chaos, exhaustion, and dread for everyone else. They are the most difficult of difficult people — some would say they’re toxic. Without them, tv shows, movies, and the news would be boring, but who wants to live that way in your own life! Have you ever wanted to know what drives them to act this way? In the It’s All Your Fault podcast, we’ll take you behind the scenes to understand what’s happening in the brain and illuminates why we pick HCPs as life partners, why we hire them, and how we can handle interactions and relationships with them. We break down everything you ever wanted to know about people with the 5 high conflict personality types: narcissistic, borderline, histrionic, antisocial/sociopath, and paranoid. And we’ll give you tips on how to spot them and how to deal with them.
Latest Episodes
View all 207 episodesWhen No One Believes You About High Conflict
When Addiction Meets Custody: Building a Plan That Holds, Part 2
When Addiction and Antisocial Behavior Collide in Custody
Why Your Child Absorbs Your Emotions

S9 Ep 9Passive Aggressive Behavior: Is It High Conflict?
Passive aggressive behavior is one of the most common—and most maddening—dynamics in high conflict situations. In this episode, Bill Eddy and Megan Hunter of the High Conflict Institute reframe passive aggression as what it really is: aggression with built-in deniability. They walk through how to recognize it at home and at work, how to set limits on behavior that’s designed to evade accountability, and how the “it’s not about me” mindset gives you the emotional footing to respond effectively. Whether you’re dealing with a co-worker who “forgets” every commitment or a relationship where nothing is ever directly addressed, this episode gives you a practical framework for protecting your peace.Resources from this episode:5 Types of People Who Can Ruin Your LifeDating RadarConflict Influencer ClassManaging High-Conflict Behaviour in the Workplace Training (April 23, 2026)Submit Questions | Full Show Notes | Bookstore | WebsiteWatch this episode on YouTube!Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (01:07) - Passive Aggressive Behavior (03:59) - Is It High Conflict Behavior? (08:43) - Confronting Them (09:36) - When They Don’t Stop (13:43) - Conflict Avoidance Behavior? (17:17) - A Pre-Cursor to More Overt Conflict? (18:24) - In the Workplace (19:42) - Examples (21:54) - Antisocial Behavior (23:57) - Following Through (26:09) - Staying Confident (27:22) - Wrap Up

S9 Ep 8Conflict Creators: Why Drama Gets Into Our Heads
Why are so many people drawn to media figures who thrive on conflict, drama, and promises of secret revelations? Bill Eddy and Megan Hunter of the High Conflict Institute break down the neuroscience behind it—and it turns out your brain is working exactly as designed. The right hemisphere's drive for connection, belonging, and certainty makes all of us vulnerable to conflict-driven personalities, whether we realize it or not. This episode gives you the framework to understand why you get hooked, and practical tools to reclaim your own judgment.Resources from this episode:5 Types of People Who Can Ruin Your LifeManaging High-Conflict Behavior in the Workplace — Training, April 23, 2026Training for Your OrganizationVisit High Conflict InstituteBrowse Books and ResourcesSubmit Questions | Full Show Notes | Bookstore | WebsiteWatch this episode on YouTube!Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:42) - Catching Up (03:03) - Building Conflict Around Yourselves (06:35) - Our Draw to Conspiracy Theorists (09:58) - Why Does It Feel Credible? (12:23) - Personality Types (15:44) - Convincing and Confident (17:07) - Negative Advocates (21:09) - Reinforcing Patterns (23:05) - What Can We Do (26:23) - Using AI (29:11) - Wrap Up

S9 Ep 7High Conflict Behavior at Work Part 2 with Michael Lomax
Michael Lomax joins Megan Hunter to share practical tools leaders can use right away when high conflict behavior is derailing their team. They cover BIFF responses for written communication, how to redirect disruptive meeting participants, handling chronic complainers with EAR statements, and what it actually takes to build a conflict-competent culture. Plus—details on two upcoming trainings from the High Conflict Institute.Resources from this episode:New Ways for Work Coaches Training — March 3 & 5, 2026Leaders Training: Managing High Conflict Behavior at Work — April 23, 2026BIFF at Work by Bill Eddy and Megan HunterMediating High Conflict Disputes by Bill Eddy and Michael LomaxIt's All Your Fault at Work by Bill Eddy and L. Georgi DiStefanoSubmit Questions | Full Show Notes | Bookstore | High Conflict InstituteWatch this episode on YouTube!Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:54) - Guest Michael Lomax (04:19) - Workplace Tools for Leaders (05:41) - BIFF Responses (15:47) - High Conflict in Meetings (21:02) - Chronic Complaining (23:37) - Example (26:26) - Healthy Conflict (31:56) - The Training (35:28) - Mindset Shift (38:09) - Wrap Up

S9 Ep 6High Conflict Behavior at Work with Michael Lomax
HCI senior trainer Michael Lomax joins Megan Hunter to unpack why high conflict behavior is escalating in today's workplaces—and what leaders can actually do about it. Drawing on twenty-five years in workplace dispute resolution, Michael explains why global stress and unresolved trauma are showing up at work, what happens in a leader's brain when they get emotionally hooked, and how to regulate yourself before you respond. You'll learn the "calm before think" strategy for de-escalating upset employees, how to handle a team-wide crisis triggered by one inflammatory email, and when a single conversation with a difficult senior leader simply isn't enough. Whether you're a leader, in HR, or anyone trying to navigate a workplace that feels harder than it used to—this one's for you.Resources from this episode:New Ways for Work Training for Workplace Coaches — March 3 & 5, 2026Leaders Training: Managing High Conflict Behavior at Work — April 23, 2026BIFF at Work by Bill Eddy and Megan HunterMediating High Conflict Disputes by Bill Eddy and Michael LomaxIt's All Your Fault at Work by Bill Eddy and L. Georgi DiStefanoSubmit Questions | Full Show Notes | Bookstore | High Conflict InstituteWatch this episode on YouTube!Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (01:19) - Michael’s Background (02:35) - High Conflict at Work (08:24) - An Increase (11:33) - How It’s Showing Up (14:11) - Getting Emotionally Hooked (18:32) - What You Can Do and Regulating (23:12) - Shifting into Problem-Solving (29:13) - Email Conflict (35:40) - Options List (37:14) - Wrap Up

S9 Ep 5Setting Boundaries in High Conflict Situations
We answer five listener questions about setting boundaries with intrusive neighbors, hostile co-parents, difficult coworkers, and adult children who demonstrate high conflict behaviors. Learn when to use empathy versus firmness, how to document hostile messages for court, and strategies for protecting your emotional well-being in toxic situations.Resources from this episode:SLIC Solutions for ConflictBIFF for CoParent CommunicationThe Big Book on Borderline Personality DisorderNew Ways for Work® Coaches Training (March 3 & 5, 2026)Conflict Influencer ClassTraining for OrganizationsNational Domestic Violence Information or call 800.799.SAFE (7233)Submit Questions | Full Show Notes | Bookstore | WebsiteWatch this episode on YouTube!Important Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:47) - Listener Questions (01:22) - Question 1 (09:29) - Question 2 (12:35) - Question 3 (20:42) - Question 4 (23:46) - Question 5 (31:59) - Wrap Up

S9 Ep 4Can High Conflict Relationships Ever Become Truly Mutual? Setting Realistic Expectations and Boundaries
Bill Eddy and Megan Hunter explore one of the most challenging questions faced by people in relationships with partners who demonstrate high conflict behaviors: Is it possible to develop a genuinely mutual and healthy relationship through proper communication techniques and boundary setting, or is managed stability the best achievable outcome?Understanding Relationship Dynamics with High Conflict PartnersThe episode examines the reality that while using specialized communication techniques can help reduce conflict and create more stability, these relationships often remain fundamentally one-sided. The hosts address the emotional toll of being the only partner actively working on relationship improvement and discuss realistic expectations for long-term outcomes.Research indicates that people who exhibit cluster B personality traits commonly demonstrate patterns of domineeringness, vindictiveness, and intrusiveness in relationships. Understanding these patterns helps inform decisions about relationship investment and maintenance.Questions Answered in This EpisodeCan proper communication techniques lead to a truly mutual relationship?What role does counseling play in improving high conflict relationships?How do you approach suggesting counseling to a resistant partner?What are realistic expectations for relationship improvement?When should someone consider leaving versus staying in the relationship?Key TakeawaysSuccess often looks like better containment rather than achieving full mutualityIndividual or couples counseling can help, but finding the right approach is crucialSetting clear limits while maintaining safety is essentialBuilding external support systems helps maintain stabilityPersonal decisions about staying or leaving should be based on realistic expectationsThe episode provides valuable insights for anyone wrestling with difficult relationship decisions, offering both practical tools and a framework for evaluating relationship potential without promising unrealistic outcomes.Additional ResourcesNew Resource for Those Considering Divorce/Separation/Relationship Termination Should I Stay Stay Married or Get Divorced? 1:1 Coaching through an online courseGive your marriage a chance to survive and succeed.Expert PublicationsStop Walking on Eggshells for Partners by Randi Kreger and Bill Eddy, LCSW, JDDating Radar: Why Your Brain Says Yes to "The One" Who Will Make Your Life Hell By Bill Eddy, LCSW, Esq., and Megan Hunter, MBASLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 Steps by Bill Eddy, LCSW, Esq. and Ekaterina Ricci, MDR, MLSPersonal DevelopmentNew Ways for Couples Online Course + Coaching (give your relationship a chance to survive)TrainingContact us for training for your organizationConnect With UsVisit High Conflict Institute: highconflictinstitute.comSubmit questions for Bill and MeganBrowse our complete collection of books and resources in our online store—available in print and e-book formatsFind these show notes and all past episode notes on our websiteWatch this episode on YouTube!Important NoticeOur discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:42) - Healthy Relationships? (04:54) - Two-Way Relationship Potential (08:29) - Counseling (10:30) - Couples Therapy (14:17) - Trying Harder? (15:55) - Personality Disorders (17:28) - Domineeringness, Vindictiveness, Intrusiveness (19:19) - Staying for Stability (25:34) - SLIC Solutions (32:02) - Back to Original Question (35:10) - Wrap Up

S9 Ep 3Beyond No-Contact: High Conflict Skills for Family Relationships
The Evolution of Family Estrangement: Understanding Adult Children Cutting TiesBill Eddy and Megan Hunter explore the growing phenomenon of adult children severing relationships with parents, examining research, societal shifts, and potential solutions. Drawing from their experience at the High Conflict Institute, they analyze Oprah's recent YouTube conversation with Dr. Joshua Coleman about family estrangement, offering professional insights into this complex dynamic affecting millions of families.Understanding Modern Family EstrangementResearch indicates approximately one-third of Americans experience parent-child estrangement. The hosts examine how smaller family sizes, increased mobility, and social media influence these dynamics, while exploring the impact of shifting cultural values, mental health awareness, and changing approaches to conflict resolution.Questions Addressed in This Episode:What factors contribute to increased family estrangement?How do cultural differences affect family relationship patterns?When might relationship boundaries be appropriate versus complete estrangement?What impact does estrangement have on extended family relationships?How can families develop better conflict resolution skills?Key Takeaways:Family estrangement often reflects broader societal shifts in relationship dynamicsConflict resolution skills are crucial for maintaining family connectionsModern technology and social media can both help and hinder family relationshipsSetting appropriate boundaries differs from complete relationship terminationMost estrangements are temporary, with opportunities for reconciliationThe episode provides valuable insights for anyone navigating complex family relationships, offering understanding of this significant societal trend and practical approaches for addressing relationship challenges.Additional ResourcesOprah Video- Why Adult Children are Cutting Ties With Their ParentsExpert PublicationsSLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 StepsOur New World of Adult BulliesContact Us For High-Conflict TrainingUnderstanding & Managing High-Conflict TrainingProfessional & Personal DevelopmentHCI’s courses:Conflict Influencer® - for famlies (new classes starting January 2026)High-Conflict Law Certification - for legal professionals (starts March 2026)Connect With UsVisit High Conflict Institute: highconflictinstitute.comSubmit questions for Bill and MeganBrowse our complete collection of books and resources in our online store—available in print and e-book formatsFind these show notes and all past episode notes on our websiteWatch this episode on YouTube!Important NoticeOur discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:41) - Why Adult Children Cut Ties with Parents (04:13) - Why More Rifts (11:11) - US Experience (13:45) - Mexico and Religion (16:20) - Destabilizing for Kids (21:25) - Intergenerational (22:56) - Everyone Needs These Skills (25:30) - Setting Consequences (26:58) - How Can You Make It Better? (29:02) - Wrap Up

S9 Ep 2SLIC Solutions for Limits: How to Set Boundaries That Actually Work (with Ekaterina Ricci)
Setting Effective Limits: A Conversation About SLIC Solutions for ConflictBill Eddy and Megan Hunter welcome co-author Ekaterina Ricci to discuss their new book "SLIC Solutions for Conflict," exploring practical approaches to setting limits and consequences with individuals who demonstrate challenging behaviors.The episode introduces the "two and a half steps" approach: establishing clear boundaries, implementing consequences, and selectively using empathy, attention, and respect (EAR) statements. Traditional empathy-focused approaches may sometimes enable rather than resolve difficult situations, particularly with individuals who demonstrate manipulative behaviors.Bill Eddy outlines five crucial questions for establishing consequences: Is it proportional? Have positive consequences been considered? Is it safe? Are you prepared to enforce it? Do you need assistance?Questions we answer: How can empathy make conflict worse? Why is advance preparation important? How does social media impact younger generations' ability to set boundaries? When should you seek help imposing consequences?Whether managing professional relationships, navigating family dynamics, or maintaining personal boundaries, this episode provides practical tools for setting effective limits while maintaining respect and safety. Learn how preparation, practice, and proper timing can help you implement boundaries with confidence.Additional ResourcesWatch this episode on YouTube!Expert PublicationsSLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 StepsHigh-Conflict TrainingUnderstanding & Managing High-Conflict TrainingPersonal DevelopmentConflict Influencer Group Class - starts January 21New Ways for Couples: Online Class + CoachingProfessional DevelopmentFamily Law Consultation Group with Bill Eddy - starts March 2026Connect With UsVisit High Conflict Institute: highconflictinstitute.comSubmit questions for Bill and MeganBrowse our complete collection of books and resources in our online store—available in print and e-book formatsFind these show notes and all past episode notes on our websiteImportant NoticeOur discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:49) - SLIC Solutions for Conflict (01:22) - About Ekaterina (03:23) - Why This Book? (04:07) - When Empathy Makes It Worse (06:31) - Two-and-a-Half Steps (08:29) - Consequence (11:13) - Role Play Practice (13:31) - Learning How to Set the Limit (16:56) - Younger Generations and Setting LImits (20:03) - Social Media Example (22:08) - Surprises in the Writing of It (25:36) - Something Hopeful (29:54) - Creating Space for Yourself (32:38) - The Five Questions (37:55) - The Writing Experience (38:52) - A Few Examples (43:28) - Doing What's Right (46:35) - Wrapping Up

S9 Ep 1Self-Compassion and DBT: How New Treatment Approaches Transform BPD Recovery with Amanda Smith
In this episode of It's All Your Fault, host Megan Hunter interviews Amanda Smith, LCSW, about her groundbreaking new book on self-compassion and Dialectical Behavior Therapy (DBT) skills for people who have borderline personality disorder traits. The discussion explores how incorporating self-compassion into treatment can enhance recovery and improve outcomes.Understanding Self-Compassion in BPD TreatmentThe conversation delves into how self-compassion serves as a vital but often overlooked component in treating borderline personality disorder traits. Amanda Smith draws on 19 years of clinical experience to explain why traditional confrontational approaches often backfire, while self-compassion can help reduce self-destructive behaviors and improve emotional regulation.Research shows that increased self-compassion correlates with better mental health outcomes, healthier relationships, and reduced anxiety and depression. This episode examines how these findings specifically apply to people working to manage borderline personality disorder traits.Questions We Answer in This EpisodeHow has treatment for borderline personality disorder evolved over the past 20 years?What role does self-compassion play in DBT skills training?How can family members support loved ones who cannot access immediate treatment?When should boundaries and limits be introduced in treatment?How does self-compassion affect recovery outcomes?Key TakeawaysSelf-compassion can serve as a replacement skill for self-destructive behaviorsDBT skills can be learned and practiced by family members to support loved onesTreatment approaches work best when starting with validation before introducing structureRecovery is possible with appropriate evidence-based treatmentEarly intervention, even before age 18, can be beneficial when approached appropriatelyThe episode provides hope and practical guidance for anyone impacted by borderline personality disorder traits, while highlighting the importance of combining clinical skill development with self-compassion practices. Listeners will gain insights into both professional and personal approaches to supporting recovery.Additional ResourcesWatch this episode on YouTube!Expert Publications by Amanda L. SmithThe Self-Compassion Workbook for BPDThe Dialectical Behavior Therapy Wellness Planner: 365 Days of Healthy Living for Your Body, Mind, and SpiritThe Borderline Personality Disorder Wellness Planner for Families: 52 Weeks of Hope, Inspiration, and Mindful Ideas for Greater Peace and HappinessExpert PublicationsSLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 StepsProfessional & Personal DevelopmentAmanda Smith’s Family DBT courseHCI’s courses:Conflict Influencer® - for co-parents (new classes starting January 2026)Conflict Influencer® - for famlies (new classes starting January 2026)High-Conflict Law Certification - for legal professionalsConnect With UsVisit High Conflict Institute: highconflictinstitute.comSubmit questions for Bill and MeganBrowse our complete collection of books and resources in our online store—available in print and e-book formatsFind these show notes and all past episode notes on our websiteImportant NoticeOur discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:46) - Meet Amanda Smith (03:34) - Creating a Life Worth Living (06:03) - Progression Over Time (09:45) - Other Terms (11:54) - Lack of Awareness (13:30) - Addressing with DBT (14:50) - Exceptions and Causes (16:11) - Giving Hope (17:55) - Age Groups (19:51) - When They Can’t Get Into Treatment (24:37) - Boundaries and Limits (28:32) - Amanda’s New Book (31:57) - Compassion for Self (37:11) - Trying the Opposite (41:59) - The Book (43:32) - Wrap Up

S8 Ep 15Worth Repeating: Protecting Elderly Loved Ones from High Conflict Manipulation
In this classic episode from the archives, Bill and Megan examine the growing challenges faced by elderly populations dealing with individuals who demonstrate high conflict behaviors. As global demographics shift toward an aging population, understanding how to protect vulnerable seniors becomes increasingly critical.The hosts explore how individuals who exhibit manipulative personality traits may target elderly people through isolation, financial exploitation, and emotional manipulation. They discuss why traditional support systems may miss these subtle forms of control, and how societal changes have created new vulnerabilities.Key Vulnerabilities Addressed:Increasing isolation in elderly populationsFinancial exploitation risksManipulation by caregivers and family membersEssential Protection Strategies:Maintaining regular, unannounced visitsAsking specific, direct questionsCreating support networks and oversightDrawing from extensive research and case examples, Bill and Megan provide practical guidance for recognizing warning signs and taking appropriate action. They emphasize the importance of balancing respect for autonomy with necessary protective measures.This episode offers valuable insights for anyone concerned about elderly loved ones or planning for their own future security. The discussion highlights how proper awareness and early intervention can help protect our most vulnerable community members.Additional ResourcesBooks & Expert Publications:Our New World of Adult Bullies5 Types of People Who Can Ruin Your LifeSLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 StepsArticles & Resources:Protecting the Elderly in Our New World of Adult BulliesTraining & Professional Development:Custom Training for OrganizationsNew Ways Training ProgramsConflict Influencer ClassConnect With Us:Visit High Conflict InstituteSubmit questions for Bill and MeganBrowse our complete collection in our online storeImportant Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:43) - Podcast Update (12:39) - The Elderly and High Conflict (24:34) - When They Deny It (27:22) - CARS Method (31:55) - Being Targeted (34:08) - Keep an Eye Out for Them (36:45) - Wrap Up (37:30) - See You Next Year!

S8 Ep 14Worth Repeating: Setting Limits Without Public Exposure to Manage Difficult Behavior
Exposure and Public Shaming as Conflict Management Tools: A Critical AnalysisIn this back episode from the High Conflict Institute podcast, Bill Eddy and Megan Hunter tackle a challenging question that many face when dealing with difficult workplace situations: Is exposing someone's problematic behavior an effective strategy for creating change? While the impulse to "name and shame" may feel justified, especially when facing reputation damage or distortion campaigns, the hosts explore why this approach often backfires with high conflict personalities.When dealing with individuals who demonstrate high conflict behavior patterns, the threat of exposure frequently escalates rather than resolves situations. The hosts examine how cluster B personality traits like being domineering, vindictive and intrusive can make public confrontation particularly counterproductive.Key Questions Addressed:Does exposing problematic behavior lead to meaningful change?When might the threat of exposure be strategically useful?How should organizations balance accountability with escalation risks?Core Strategic Insights:Private criticism tends to be more effective than public shamingSkills-based coaching offers better outcomes than humiliationNatural consequences work better than intentional exposureThrough examining both legal precedents and business case studies, the hosts demonstrate why investing in skill development and structured interventions often proves more valuable than reactive exposure strategies. The episode provides concrete examples of more effective approaches, from healthcare settings to corporate environments.Drawing on Harvard research and real-world examples like the Harvey Weinstein case, Bill and Megan illustrate the complex factors organizations must weigh when deciding how to address problematic behavior. They emphasize that while public exposure may occasionally be necessary, it should typically be a last resort after other interventions have been attempted.Additional ResourcesBooks:It's All Your Fault at Work: Managing Narcissists and Other High-Conflict People5 Types of People Who Can Ruin Your LifeBIFF at Work: Your Guide to Difficult Workplace CommunicationSLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 StepsArticles:Fire or Keep High-Conflict Employees?Should Employees with High-Conflict Behaviors Be Given a Chance to Change?Professional Development:New Ways Training Programs (workplace, mediation, divorce)Conflict Influencer Class (for personal situations)Custom Training for OrganizationsHigh Conflict Institute Consultation ServicesConnect With Us:Visit High Conflict InstituteSubmit questions for Bill and MeganBrowse our complete collection in our online storeFind all episode notes on our websiteImportant Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (01:31) - Exposure and Humiliation as a High-Conflict Strategy (02:21) - Good or Bad Idea? (08:14) - Exposure Doesn't Necessarily Stop Them (11:08) - Good Strategies (14:53) - Get Toxic People Out of Your Life (18:10) - Conversions Through Coaching (19:57) - Thinking It Through (21:29) - Intervention (24:00) - Coming Next Week: Harry, Megan, and the Coronation

S8 Ep 13Worth Repeating: Skills Over Discipline to Transform Workplace Conflict with Cherolyn Knapp
Managing High Conflict in Today's WorkplaceIn this episode from the High Conflict Institute archives, Bill Eddy and Megan Hunter welcome Cherolyn Knapp, a lawyer, mediator, and workplace investigator who brings fresh perspectives on handling workplace conflict. While the discussion captures workplace dynamics during an earlier phase of post-pandemic adjustment, the insights on conflict management remain remarkably relevant for today's organizations.Understanding Workplace Conflict PatternsThe discussion explores how traditional workplace conflict resolution methods often fall short with certain behavioral patterns. Cherolyn shares insights from her extensive experience, noting that while standard approaches work for 80-90% of situations, some cases require specialized skills and understanding. Though recorded closer to the initial workplace disruptions of the pandemic, the conversation highlights enduring challenges in managing high conflict situations that continue to resonate.Questions We Answer in This Episode:Why do traditional HR approaches fail with certain behavioral patterns?What makes the New Ways for Work method effective?When should organizations invest in specialized conflict coaching?Key Takeaways:Traditional conflict resolution methods work for most employees but fail with about 10-20% of casesEarly intervention with skill-building can prevent escalation to terminationConnection and empathy are crucial elements in managing high conflict situationsThe New Ways for Work method offers a structured approach that helps organizations identify when standard interventions aren't working and provides alternative strategies. This skills-based program gives both employees and managers practical tools they can implement immediately, proving just as valuable today as when this episode first aired.The episode provides valuable insights for HR professionals, workplace coaches, and leaders seeking to create healthier workplace environments. While some conflict is inevitable in any organization, understanding these patterns and having the right tools can transform seemingly impossible situations into manageable ones.Additional Resources:Books & Training:New Ways for Work® Coaching ManualNew Ways for Work® WorkbookIt's All Your Fault at Work: Managing Narcissists and Other High Conflict PeopleBIFF at Work: Your Guide to Difficult Workplace CommunicationSLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 Steps (Pre-order)Professional Development:New Ways Training RegistrationCustom Training for OrganizationsNew Ways ProgramsConflict Influencer CertificationArticles & Resources:New Ways for Work: A New Coaching MethodWhy Can't They Get It? What to do when coworkers and employees have no idea how they behaveConnect With Us:Visit our websiteSubmit questions for Bill and MeganBrowse our complete collectionFind all episode notesFollow us on Facebook | Twitter | LinkedInNote: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (01:42) - Meet Cherolyn Knapp (03:42) - Questions (21:01) - New Ways for Work (29:25) - Tips (31:38) - Reminders & Coming Next Week: (33:42) - Wrap Up

S8 Ep 12Worth Repeating: Finding Your Path Forward with High Conflict Parents
Young Adults Navigating Life with High Conflict ParentsIn this classic episode from the archives, Bill and Megan explore why many young adults struggle to launch successfully into independent life, particularly those raised by parents who demonstrate high conflict behaviors. They examine how today's interconnected world, while offering unprecedented opportunities, can also amplify feelings of inadequacy and isolation for young people trying to find their path.The hosts discuss how growing up with a parent who exhibits self-focused personality traits can leave young adults feeling responsible for managing their parent's emotions instead of developing their own identity. This dynamic, combined with intense cultural pressures and weakened community connections, creates unique challenges for today's emerging adults.Key Challenges Addressed:Constant exposure to global crises and negative newsSocial media comparison and online bullyingWeakened family and community support systemsEssential Solutions Explored:Finding healthy mentors and building support networksEngaging in meaningful work or volunteeringAccessing counseling and group therapy resourcesDrawing from their extensive experience, Bill and Megan offer practical strategies for young adults to develop stronger boundaries with high conflict parents while building their own sense of identity and direction. They emphasize the importance of finding healthy connections and support systems outside the family dynamic.This episode provides valuable insights for young adults working to establish independence, as well as parents, mentors and professionals supporting them through this critical transition period. The discussion highlights how proper support and understanding can help transform struggle into growth.Additional ResourcesBooks & Publications:New Ways for Life™ Instructor's GuideNew Ways for Life™ Youth JournalSLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 StepsTraining & Professional Development:Live Lab™ (1:1 coaching for high conflict communication)Individual Consultation ServicesNew Ways for Life TrainingCustom Training for OrganizationsConflict Influencer ClassArticles & Resources:Kids and Self-EsteemAdolescent Mental Health and New Ways for Life SkillsConnect With Us:Visit High Conflict InstituteSubmit questions for Bill and MeganBrowse our complete collection in our online storeImportant Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:35) - State of Floundering Young People (01:37) - Why So Much Floundering? (08:49) - Bullying and Stimulation (12:24) - Parenting (17:29) - When Truly Floundering (19:21) - How Many? (21:45) - Wrap Up (22:02) - Reminders & Coming Next Week: Are EAR Statements for All High Conflict Types?

S8 Ep 11Worth Repeating: Turning Down High Conflict at Work with Cherolyn Knapp
In this classic episode from the archives, special guest Cherolyn Knapp joins Bill and Megan to tackle listener questions about managing challenging workplace dynamics. They explore how high conflict behavior manifests in professional settings - from overt confrontations to more subtle forms of workplace disruption.The hosts examine why traditional disciplinary approaches often backfire, discussing instead how skills-based interventions can transform difficult workplace relationships. They emphasize the importance of recognizing that problematic behavior doesn't always present as obvious conflict.Key Workplace Challenges Addressed:Managing interdepartmental tensionsResponding to passive-aggressive behaviorSupporting targeted team membersEssential Skills Explored:Using EAR statements for de-escalationAnalyzing options before taking actionSetting appropriate professional boundariesDrawing from their extensive experience, the hosts provide practical guidance for both supervisors and employees facing challenging workplace dynamics. They emphasize the importance of developing specific communication skills rather than relying on confrontational approaches.This episode offers valuable insights for anyone navigating difficult workplace relationships, whether as a manager protecting their team or an individual seeking to improve a challenging situation. The discussion highlights how proper training and support can transform seemingly intractable workplace conflicts.Additional ResourcesBooks & Expert Publications:BIFF at Work: Your Guide to Difficult Workplace CommunicationsIt's All Your Fault at Work! Managing Narcissists and Other High-Conflict PeopleOur New World of Adult BulliesSLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 StepsTraining & Professional Development:New Ways Training Programs (for workplace professionals)Individual Workplace CoachingCustom Training for OrganizationsConflict Influencer Class (for personal situations)Connect With Us:Visit High Conflict InstituteSubmit questions for Bill and MeganBrowse our complete collection in our online storeFind all episode notes on our websiteImportant Notice: Our discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (01:34) - Welcome Back Cherolyn (03:05) - Listener Question #1: Dealing With a Workplace Bully (09:38) - EAR Statements and Connecting (11:57) - What to Say (13:57) - How High Conflict ‘Presents’ (17:04) - Passive Aggressive (19:36) - How to Deal With Them (22:43) - Dealing With Abuse Enablers (28:55) - New Ways for Work (35:50) - New Ways for Work Leaders (39:42) - Reminders & Coming Next Week: Another Guest!

S8 Ep 10Worth Repeating: High-Conflict Holiday Guide
Holiday Peace: Managing High Conflict Personalities During CelebrationsBill Eddy and Megan Hunter return to explore practical strategies for handling challenging personalities during holiday gatherings. As many of our longtime listeners enjoy revisiting this timeless discussion during our winter programming, we're pleased to reshare these essential tools for maintaining peace while preserving relationships during family events.Understanding high conflict personalities requires both preparation and practice. Through real-world examples and expert insights, this conversation illuminates the complex dynamics that often emerge during holiday celebrations. Whether managing others' behaviors or our own stress responses, the techniques shared here have proven invaluable for countless families.Key Strategies:Set clear boundaries before gatheringsUse the BIFF method (Brief, Informative, Friendly, Firm)Create physical space when neededWhat You'll Learn:How to prepare mentally for difficult encountersWays to protect your personal peaceTechniques for graceful exits from heated discussionsThe intersection of family traditions and modern challenges requires a nuanced approach. Bill and Megan discuss how to honor meaningful connections while establishing new patterns that better serve everyone involved. Their practical guidance helps listeners navigate complex family dynamics without sacrificing their own wellbeing.Our conversations focus on behavioral patterns rather than specific diagnoses. While these strategies can be helpful for many situations, please consult qualified professionals in your area for specific legal or mental health guidance.Additional Resources:BOOKSCalming Upset People with EARBIFFBIFF for CoParent CommunicationThe Courage to FeelThe High-Conflict Co-Parenting Survival GuideARTICLESEAR Statements for the HolidaysHandling High Conflict Situations During the HolidaysHow to Survive the Holidays with an Anti-Social RelativeEXPERT PUBLICATIONSNew Book: SLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 StepsPROFESSIONAL DEVELOPMENTCustom Training & SpeakingNew Ways Training ProgramsConflict Influencer ClassCONNECT WITH USHigh Conflict InstituteSubmit Questions for the PodcastBrowse Our Complete Book CollectionView All Episode NotesOur discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (01:42) - Holiday Conflict (02:34) - Tips to Stop Holiday Conflict (08:54) - Assumptions (09:53) - One More Tip (10:37) - A Family of Multiple HCPs (12:24) - The Overly Sensitive Person (14:34) - The Narcissist (15:50) - When Alone (24:59) - HCP Whiplash

S8 Ep 9Setting Limits That Stick: The SLIC Method for Effective Boundaries
Setting Limits That Stick: The SLIC Approach to Conflict ResolutionBill Eddy and Megan Hunter discuss SLIC Solutions for Conflict: Setting Limits and Imposing Consequences in 2 1/2 Steps, co-authored by Bill Eddy and Ekaterina Ricci. This episode explores how their practical SLIC method (Setting Limits, Imposing Consequences) helps parents establish and maintain effective boundaries with children of all ages.Understanding the SLIC MethodThe SLIC approach combines three key elements: setting clear limits, imposing appropriate consequences, and using strategic empathy statements. This 2 1/2 step method provides a structured framework for parents facing boundary-testing behaviors, whether dealing with toddlers learning self-control or teenagers pushing social limits. Bill's extensive background in child development, education, and family therapy informs practical applications across various parenting scenarios.Questions Answered in This EpisodeWhat are the five key questions to ask when imposing consequences?How should consequences vary by age and development stage?When and how should parents collaborate with teachers on limits?What makes limit-setting effective in divorced family situations?How can parents overcome fear of setting firm boundaries?Key TakeawaysProportional consequences maintain effectiveness and teach responsibilityEarly limit-setting creates foundation for teenage boundary acceptanceParent-teacher-community alignment strengthens limit enforcementBoth positive and negative consequences play essential rolesThe SLIC method works across various family structures and situationsThis episode equips parents, teachers, and caregivers with practical tools from the SLIC method to establish consistent, effective boundaries while maintaining strong relationships with children. Listeners learn how to implement this structured approach across different ages and challenging situations.Additional ResourcesExpert PublicationsNew Book available for pre-order: SLIC Solutions for Conflict: Setting Limits & Imposing Consequences in 2 1/2 StepsProfessional DevelopmentInvite us to speak at your organizationNew Ways Training (work, mediation, divorce)Conflict Influencer Class (for personal life)Connect With UsVisit High Conflict Institute: highconflictinstitute.comSubmit questions for Bill and MeganBrowse our complete collection of books and resources in our online store—available in print and e-book formatsFind these show notes and all past episode notes on our websiteWatch this episode on YouTube!Important NoticeOur discussions focus on behavioral patterns rather than diagnoses. For specific legal or therapeutic guidance, please consult qualified professionals in your area. (00:00) - Welcome to It's All Your Fault (00:46) - Setting Limits (01:22) - Bill’s New Book (04:35) - Young Children (10:29) - Do Consequences Work For Everyone? (14:42) - Five Questions (16:46) - Teacher and Student (20:36) - Overcoming Fear of Setting Limits (22:53) - Older Kids (31:58) - Wrap Up