
193: Handling Difficult Deals
Hustle Humbly Podcast · Alissa Jenkins & Katy Caldwell
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Show Notes
Handling difficult real estate deals is part of the job—but that doesn't mean it's easy.
In this episode, we're sharing real stories from transactions that didn't go as planned. From emotional sales to post-closing surprises, these are the moments that test your professionalism, your communication, and your mindset.
Because here's the truth: not every deal ends in hugs and happy photos.
We're covering:
-What makes a real estate deal "difficult" -How to handle emotional situations like divorce, death, and financial stress -Why setting expectations early can prevent bigger problems later -What to say (and what not to say) when clients are upset -The importance of boundaries in tough transactions -What happens when things go wrong after closing -Why "when it's over, it's over" is a critical mindset shift -Real stories of deals that challenged us—and what we learned
You'll also hear practical tips for navigating these situations with empathy, while still protecting your time, energy, and professionalism.
Key takeaway: You can't control every outcome—but you can control how you show up.
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