HR Collection Playlist

Digital Talent, the second book co-authored by Mervyn Dinnen and myself, came out a year ago this month. We've been blown away by the response to the book and want to thank everyone who has bought, read and shared it. Twelve months is a long time in our industry at the moment, so I sat down with Mervyn to discuss the book's key themes and how things have developed over the last year. We recorded the conversation in a proper studio, so there is also a video version of this podcast (link in the show notes), which is worth watching just to take in the full glory of Mervyn's shirt. Enjoy the conversation In our conversation, we discuss: The acceleration of Digital Transformation The ongoing disruption of Talent Acquisition Redefining talent Results versus noise in DE&I Taking a more strategic approach to hiring Talent Experience Talent Mobility Skills AI & Personalization The new future of work Another book? The video version of this episode Listen to this podcast on Apple Podcasts.

This week in HRTech: Betterworks makes meeting more productive; Limeade integrates with Microsoft to make employee productivity accessible.

You've heard it before: "HR deserves a seat at the table." It's far from reality for most organizations that see talent acquisition as a cost center and not the heartbeat of any successful company. That's why we invited Jeff Lackey, founder and CEO at JKL Advisors and podcast host of 'Growing Your Business with People' to come to give some sound advice on how Human Resources can get off the sidelines and into the game. A great discussion for newbies and grizzled veterans alike.

We talk with Paycor's Gal Almog about AI and recruiting, and where recruiting technology may be headed.

Joel is haggard from 2,000 miles on the road this week, but that's nothing a beer, chicken tenders, a LIVE recording from a bar in Columbus Indiana, and BIG NEWS can't fix. What big news? Google for Jobs PAID ads present a serious risk to Indeed's new CPSA model ChatGPT presents a serious risk to Indeed's new CPSA model Indeed's model change wasn't timed well Workday's A.I. goes to court Mercer gets a shot of LeapGen botox and Buy or Sell with WorkLlama, Bonusly, and Gable... Sit back, pop a cold one, and enjoy what we do best - drink and talk. You're welcome!

This week on the Recruitment Flex: The Last of Us, filmed in our fair city is getting world wide attention. Celebrity sightings, John Ham is in town shooting next season of Fargo. Speaking of great, the recruitment marketing video for VF Corporation was filmed and produced by friend of the show, Helena Valentine and SkillScout! https://youtu.be/D3dkX0fnQyQ Google is officially in the game of sponsored jobs, being tested in select markets in the US. Tip of the Week Spotting fake job ads. They spoof your brand and steal job seekers private info to use in making fake job applications. Beware the bot farms in foreign countries. Getting a job offer for something you haven't applied to is the hook. Recruiting Insights 4 day work week, 32 hours, same pay as before and productivity increased! A UK study proves that working the extra 8 hours per week had no benefit. Hiring kids as young as 14 to fill the labor shortage, some US states don't see a problem, besides kids can sue the employer if they are mistreated and will work for lower wages, sounds like a win-win? Companies with great career development can outshine their competitors when attracting new talent and expect to see 174% more engagement. Bonus points for using ChatGPT to write your resume, it will land you better responses!

In this episode, Jackye and Katee chat with Pam Luk. Pam Luk is the founder of Ember & Ace, an athletic wear brand for plus size kids. Growing up playing sports, she learned firsthand the importance of finding active wear that fits. After a career in project management, Pam wanted to ensure her daughter and other children are able to be comfortable in the clothes they wear for sporting activities. She went after that desire and launched a fashion line exclusively for active plus size kids. In June, Pam launched a Kickstarter campaign that was fully funded in just 17 days to help launch Ember & Ace! Pam understands what it means to be plus-size while also being an active, healthy child and adult. She wants to bring more awareness around body diversity, how to talk to your child about bodies and embracing differences and tools parents can utilize to make clothes shopping easier. Pam has recently been featured on Eat The Rules, Burnt Toast, Well + Good, and more. If you like what you hear, we would like to encourage you to subscribe to our channel! We would also appreciate it if you would rate this channel by going here: RateThisPodcast.com/inclusiveaf We create this podcast as a labor of love. But if you would like to support this channel you can buy us a cup of coffee here: https://www.buymeacoffee.com/InclusiveAF

Improving diversity seems like a very human exercise, but our guest brings data and technology to the task.

Joel takes this week off from the Europe show but leaves a little Virtual Cheese behind for the listeners. On this week's show: American companies make a vanity play with workers, Facebook steals instead of innovating, Lieven digs into House of HR's big acquisition in Germany Buy or Sell featuring Willo, Crew, and Brigad Plus the newest Serbian delegate to Pornhub Gern geschehen!

G-P Integrates with Wise to help employers pay international freelancers and contractors.

Reunited, and it feels so good. Last time we talked to Teddy Chestnut cofounder at Brighthire - the self-proclaimed “first interview intelligence platform” - they were cleaning on big applauses on Firing Squad. That was way back before the pandemic, and needless to say, the world is different. So how are things going. Chad & Cheese bring Teddy back check-in on the startup that was founded back in 2019 and has raised almost $40 million. Even Peaches and Herb would be envious.

In October 2008, I started writing a blog called Recruiting Future, and over the next seven years, I regularly documented the changes that were happening in talent acquisition. As part of my blog, I started publishing interviews with industry practitioners, sometimes as videos but often as audio files embedded in my blog posts. I called these "Recruiting Future Expert Interviews". I soon realised that I had found something I absolutely loved doing and looked for ways of going all in and making this a bigger part of my work. The growth of podcasting gave me the opportunity I was looking for. On the 10th of January 2015, I published Episode One of The Recruiting Future Podcast. It was far more challenging to make than I expected, and the sound quality left a lot to be desired, but I didn't care. I was all in and would focus on building a resource to help talent acquisition make sense of the radical transformations ahead. Eight years and 499 episodes later, here we are. I'm still blown away by everything the podcast has achieved. None of it would be possible without the fantastic people I get to interview, the brilliant, supportive sponsors, and all of you who listen and spread the word about the show. For the 500th episode, I thought I would do an Ask Me Anything episode as something a bit different. Thanks to everyone who submitted a question, and I'm sorry that I couldn't include them all; what follows is a representative sample of the kind of topics people were asking about This episode features questions from: Jessica Adams Matthias Schmeißer Mervyn Dinnen Sara Dalsfelt Victoria Williams Viktor Nord John Wallace Topics covered include: Strategic Talent Acquisition, Conversational AI, Future Skills in Talent Acquisition, Recruitment Marketing, Assessment, and Podcasting. Listen to this podcast on Apple Podcasts.

3Sixty Insights' Brent Skinner talks about technology and HR’s changing role.

You’re gonna feel this one, way deep down in your plums. While the number of companies getting over $50 million in funding these days is light, the number of companies getting millions isn’t waning. That’s why we highlight companies like Plum.io, Workpay, LaborWorx and HireLogic, who’ve gotten funding this week. Want some AI with your startups, we cover news of artificial intelligence algos making layoff decisions at employers. Want some news from the world of remote work? Got that too. Amazon is pivoting to 3-day workweeks, a study of companies going with 4-day workweeks was a great hit and employers who’ve take tax incentives may find themselves forcing employees back to the office. Of course, what episode would be complete with more roasting of Indeed and their new pricing structure; expect this time, the trash talking comes from the buyers on the ground.

Ziprecruiter suffers the same fate as all job boards in North America; lower than expected revenue. Hold on to your hats, we are about to be hit by a tsunami of pent up demand - 2 years in a row Congratulations to our friends at PLUM.io! Its a $6M USD dollar baby! JOB ALERT: King Charles needs a Talent Acquisition Manager Tip of the Week Think like a job seeker when posting your job ads. Recruiting Insights Middle skills jobs, so when Harvard studies reveal university degrees are the thorn in the labour markets side, here’s where we go from here…. Listen up Fear based leadership (we just made that up) is dragging us back to the office where they can keep an eye on you. The ball & chain is back Let's take a lesson from SMBs. They can respond to job seeker’s quickly and eat the slow moving dinosaurs for breakfast!

The evolution of HR tech, how to tell when a vendor is serious and what to do with consultants

In this episode, Katee and Jackye chat with Aurora Higgs. Aurora (she/they) is a Black queer visionary and activist from Richmond, Va. Aurora works as an equity consultant all around the world. Aurora transitioned in 2018 and uses her platform to promote justice and equity. Aurora is the VP of Operations at HUMiN Inc, a Seattle-based Consultancy specializing in DEI and Management Consulting for Large Tech and Biopharma corporate clients. In 2019, Aurora founded Borealis Consulting RVA where she works as a speaker, researcher, performer, and producer of media that elevate queer BIPOC voices. Higgs also was invited to assist Del. Danica Roem (D-Prince William), in passing several pieces of legislation related to transgender rights in Virginia, including a bill to make transphobic discrimination by medical providers illegal. Her work in the Richmond community has earned her a number of honors in recent years. Aurora was a featured honoree in Style Weekly’s 2019 Top 40 Under 40 Issue as well as in the Virginia Museum of History and Culture’s Agents of Change Exhibit. The Advocate named Aurora a 2022 Champion of Pride from Around the US. And if you ever find yourself on MacArthur Ave in RVA, you can find a mural in honor of Aurora and her impact on the community. Aurora believes that her calling is to show up in spaces bravely and authentically, no matter the repercussions. Someone once said “Show up so BIG in the room that it feels too small after you’ve left.” Aurora holds this mantra close to her heart as she creates space for her communities and herself. If you like what you hear, we would like to encourage you to subscribe to our channel! We would also appreciate it if you would rate this channel by going here: RateThisPodcast.com/inclusiveaf We create this podcast as a labor of love. But if you would like to support this channel you can buy us a cup of coffee here: https://www.buymeacoffee.com/InclusiveAF

TA Leaders are under tremendous pressure as we move through 2023. Many are dealing with acute talent shortages, others have to downsize their team, and everyone is attempting to make sense of the implications of rapidly advancing AI technology. Whilst the immediate pressure can drive a focus on short term thinking, there is a massive opportunity for the TA Leaders who take a longer term view to reposition Talent Acquisition within their organization strategically. So what is the opportunity here, which other business functions can we model from, and what practical steps do TA Leaders need to take? My guest this week is Graeme Paxton, Founder and CEO of Caraffi. Carraffi is on a mission to make talent the engine room of everyone's organization, and Graeme has a vast amount of experience in helping TA Leaders think strategically. In the interview, we discuss: The current state of the market The strategic opportunity in challenging times Changing where TA sits in the organization Breaking the cycle When hiring volume decreases, the importance of hiring increases Shortage in critical skillsets What TA can learn from the strategic evolution of Marketing The three questions that keep CEOs up at night Aligning metrics with the business balance sheet How to measure the business impact of TA From transactional service to business driver Understanding the vision of your business to identify future critical skillsets How far in the future should TA Leaders be planning? Can TA Leaders be the CEOs of the future? Listen to this podcast in Apple Podcasts.

Engagedly's “AI enablement coach” uses contextual AI to help managers and employees build an engaged organization.

We talk about AI in recruiting, the thinking behind their development, and the principles of AI.

From the beautiful city of Moncton, NB, Serge gets to see family and his work crew. Shelley waits patiently for her Valentine flowers and chocolates from Serge, which sadly, never arrived! Prince in 2007 or Lady Gaga in 2017, set the pace for what a Super Bowl half time show should be, Rihanna disappoints. LinkedIn lays off Recruiters & DEI leaders; telling your entire network how it sucks to be let go on your employer’s platform is never a good look. Stay classy, wait a week, then post. Tip of the Week Free recruiting resources list from our friends at RecTechMedia.com. Did you know SmartRecruiters offers a free version of their ATS? Recruiting Insights Canada defied economic theory on unemployment and inflation. The job market continue to be strong and inflation is dropping. Being in a zero unemployment market puts strain on essential and non essential services in your community. Immigration seems to be a solution, yet before you try that political grenade, try sourcing older workers & other categories. Bias against the use of pronouns on a resume, is real. Research confirms the problem sits with hiring managers and their bias against it’s use. Don't shoot the messenger here!

Has Indeed finally gone too far? We dig into the latest from the Indeed / Glassdoor cartel. Their new pricing model is giving customers fits, stickin' it to small- and medium-sized businesses, and in some cases, making taxpayers foot the bill for their evil deeds. Then it’s time for a little Who’d Ya' Rather with Magic.dev and Kanarys. Jumping into Upwork's new full-time offering and a trip back in time where child labor is all the rage in Minnesota and Iowa follow what’s already a bangin' episode. Want more? We dissect bounced checks, unhappy customers, and ruined Thailand vacations, compliments of Starbucks.

We talk about recruiting, recruiting in this economy, the Great Resignation and more.

If you liked the first half of this episode, you will want to listen to part 2, where Katee and Jackye dig in even deeper with Eli. We could have talked for many more hours!! Hope you enjoy this half as much as you did the first! If you like what you hear, we would like to encourage you to subscribe to our channel! We would also appreciate it if you would rate this channel by going here: RateThisPodcast.com/inclusiveaf We create this podcast as a labor of love. But if you would like to support this channel you can buy us a cup of coffee here: https://www.buymeacoffee.com/InclusiveAF

ChatGPT. Deep fakes. Avatars. Google's Bard. In case you haven't noticed, artificial intelligence is changing the game. That's why we have Ryan Steelberg, Veritone's CEO and President, back on the show to check-in on the state of AI and how it impacts employment, as well as everything from communications to advertising and marketing. Veritone, who recently acquired PandoLogic, as well as Pando's Wade & Wendy, conversational AI solutions, also powers Chad & Cheese in French, Spanish, German and Portuguese. ¡Bueno!

Workday announces an expansion of Workday Ventures fund; Paycor releases COR Leadership Dashboard, and more

Roe v. Wade being overturned has caused a wave of political upheaval in the United States, and many employers are being impacted. It's a big deal, especially for those who hire and employ Millennials and Gen Zs. That's why the boys invited Dr. Tana M. Session, an award-winning consultant, speaker, performance coach and best-selling author to the show. We're breaking down the tough issues and challenges companies are facing with the issue of abortion rights, and even throw in a little pay transparency debate for good measure.

We talk about coaching and technology, the role of data, tailoring coaching to the individual, and more

Pretty standard stuff this week: Industry layoffs at Eightfold.ai, Jobcase, and others. Unicorns. The Indeed Cartel. Buy-or-Sell with Moonhub, Listo, and Disclo. Workday's sugar daddy complex and pushes toward a 4-day work week. But while the menu is a bit vanilla, you can rest assured the spices that Chad & Cheese mix into this dish are guaranteed to leave you with a horrible case of heartburn. You have been warned, even though you know you can't look away.

Another Google blunder. This time, Bard, their answer to ChatGPT and their google ad had an inaccurate answer. SMB's feeling the impact of Indeed's new model? Billy Idol, Ozzy Ozbourne earned their title of Rockstar, Workday’s Super Bowl ad wags a finger at the corporate use of their title. Alberta is throwing the doors open! Ontario talent is searching for jobs in Alberta. Tip of the Week Your interview process is a nightmare. Some practical advice to test it out. Recruiting Insights We continue to be in a worker’s market, even with all the hand wringing over recession & the media drama around layoffs. Getting paid by the minute; just because you can do it doesn't mean you should Top 4 favourites uses of ChatGPT in recruitment

I always find it encouraging to see many employers focusing on social mobility to diversify their workforces. However, much more needs doing, and some seismic shifts are required to broaden the narrow definition of talent many industries use to recruit. My guest this week is Phoebe Anderson, Executive Director at ATLAS Fellows. ATLAS is a not-for-profit organization with the goal of transforming the finance industry by opening doors for under-resourced young people to access life-changing careers. Phoebe advocates for changing entrenched recruiting practices and challenging the narrow definition of talent endemic in the finance industry. In the interview, we discuss: Why a zip code shouldn't dictate a life trajectory Breaking down barriers The importance of engaging with High School students Scholarship, internship, mentorship, and membership What employers need to do to be more inclusive Changing the narrow definition of talent Skills and knowledge are teachable. ATLAS' advice to employers and their plans for the future. Follow this podcast on Apple Podcasts.

In the first half of this conversation, Jackye and Katee chat with Eli Rigatuso. It was so good, we kept recording for a part II right away. You'll get that episode next week! So who is Eli? He identifies as a queer, transmasculine Two Spirit of the Menominee Nation. He is an artist, photographer, video producer/director, and gifted public speaker and presenter and considers himself well-versed in diverse issues relating to gender identity and expression. Rigatuso is easily one of the most compassionate souls you will ever meet. With over 30 years of experience in his field, he’s worked throughout TV, radio, and digital media while moving the needle toward inclusive spaces. A gifted public speaker and presenter, Eli created Speaking of Happy in 2009, has hosted various Live Stream events, and continues to provide an outlet for folks to share their personal stories. Rigatuso launched the Speaking of Happy Pride Tour in 2022 taking a 27' travel trailer & mobile podcast studio to various Midwest pride celebrations. He has also worked with many families in the Omaha area as they navigate the waters of gender-related to being transgender, non-binary, two-spirit, and gender-diverse. Speaking of Happy has provided training for numerous businesses and nonprofits. If you like what you hear, we would like to encourage you to subscribe to our channel! We would also appreciate it if you would rate this channel by going here: RateThisPodcast.com/inclusiveaf We create this podcast as a labor of love. But if you would like to support this channel you can buy us a cup of coffee here: https://www.buymeacoffee.com/InclusiveAF Show less

Kelly Minella, Calendly head of recruiting has a unique view of talent acquisition – and scheduling. We look at both... and how they fit together.

Lieven and Chad dig deep into this week's topics as Joel takes time with family in Texas complete with a 6-pack of Lonestar. The boys talk about the impact of foreign job cuts in the EU. Is a maddening inflation-bloated economy the reason or just an excuse for Ford and others to bring jobs back to the U.S.? Welcome to the Jungle receives a big funding round and the boys break down the good, bad, and ugly aspects of the platform. Plus, a game of Buy or Sell with Coverflex, Emocional, and new Metaverse player Gemba. All the industry intelligence you can handle - No spy balloons necessary!

The HCM technology news roundup, from the HCM Technology Report. For Monday, February 6, 2023.

Re-skilling and up-skilling were a common theme throughout 2022, and it shows no signs of slowing down as we head into 2023. Turns out, offering candidates and employees the opportunity to grow professionally is great for recruiting and retention. That's why we invited Natalie McCullough president and chief commercial officer at Guild on the podcast. A graduate of Stanford and Harvard Business School, as well as being a Microsoft alum means she's a great person to talk to on the subject matter. Plus: Unicorn alert! Guild has raised over $643 million and has a $3.75 billion valuation. Companies like Walmart and Target rely on them to offer valuable continuing education solutions to their workforce. It's a must-listen for anyone hiring essential workers.

We get into what they are, their impact on the user experience and more.

Whatever part of the industry you are in, you will be facing uncertain times as we start to move through 2023. On top of the obvious economic factors, Talent Acquisition is heading into a period of dramatic reinvention right in the middle of a trend of TA layoffs, a conundrum at a time of continuing talent shortages and candidate-driven markets. Whether you are looking for a new role, reinventing your existing role, or getting promoted, confidence is critical. It's also something that we don't talk about enough, particularly when it comes to building more of it and dealing with imposter syndrome. My guest this week is Jess Jones, an influencer, content creator, and DE&I talent lead. Jess recently wrote a book about building confidence called "Own It". Her experience in TA gives her a unique perspective on how we talk (or rather don't talk) about confidence and resilience in our industry, and she has some great advice to share. In the interview, we discuss: Confidence in the workplace Tackling imposter syndrome "Owning it" Empowering people to be more confident The snakes and ladders of work in 2023 The five-second rule Does social media make things more complicated? The myth of perfection and the importance of being vulnerable Curiosity Showing up and leading by example AI & TA Internal mobility Using creators and influences to target specific pools of talent Listen to this podcast on Apple Podcasts.

This week, the boys are all over the place. It's like Pulp Fiction were a podcast episode. CareerBuilder's all-white leadership team embraces its inner DEI, Who'd Ya' Rather with Dalia and Cleary. Entelo is turning into those deadly fungi from HBO's 'The Last of Us,' eating Silkroad Technologies from the inside out. Big fast-food chains are taking on California while speeding up that whole 'fewer employees / more robots' thing. Returnships are a new word we're all going to have to get used to and ARK's Cathie Wood believes Amazon could have more robots than employees by 2030. Is your head spinning just reading all that? Just wait till you have a listen.

Google’s employer brand leads us to believe they have their house in order. We try to rationalize how they messed up the layoff process last week. Just to make us all feel better, we found the world’s worst recruitment process. Be thankful your employer doesn't use polygraphs. Recruiting Tip The easiest and cheapest way to recruit; boomerang employees. Recruiting Insights Textio raises concern over ChatGPT, legit or scared what it means to their their business. The unintended consequence of treating hiring managers as customers and not as a business partner. Much can be said in a 6 page resume. Plan to be there all afternoon, they will talk the whole time. If you can concisely describe your work history on a single page, is this not the ultimate demonstration of communication?

Talent Acquisition is continuing to grow in complexity. Technology is becoming more disruptive, recruiting methodologies are getting more sophisticated, and data and analytics are becoming more important. It's not surprising then that the skillset of TA teams is diversifying, and the role of TA Operations is becoming more developed. So how can TA leaders demonstrate the value of TA Ops, and how can it inform hiring strategies My guest this week is Mark Jenkins, Talent Acquisition Operations Manager at Product Madness. Mark's role involves improving recruiting and hiring efficiency through process improvements, streamlined funnels, and digital transformation. He has lots of insights and advice to share about the growing value of TA Ops. In the interview, we discuss: The bottom line impact of TA Ops Improving retention and diversity Unlocking the full potential of recruiting technology Automation and the importance of process reinvention How to drive value via continuous improvement Calculating the ROI of TA Ops Storytelling with data The role TA Ops can play in shaping hiring strategies The future of TA Ops Listen to this podcast on Apple Podcasts.

The challenges involved with interviewing developers, how candidates react to new technology tools and more,

In this episode, Katee and Jackye chat with Dasha Dare. She is a NYC-based professional photographer and an ICF-certified executive life coach. Her unique coaching method (DareMethod) involves portrait photography and supports forward-thinking and high-performing people in reconnecting with their True North and relaxing into their greatness. Most recently she has designed an all-inclusive employee recognition experience, "Feeling Seen", which involves photography and life coaching. If you like what you hear, we would like to encourage you to subscribe to our channel! We would also appreciate it if you would rate this channel by going here: RateThisPodcast.com/inclusiveaf We create this podcast as a labor of love. But if you would like to support this channel you can buy us a cup of coffee here: https://www.buymeacoffee.com/InclusiveAF

We cover all the hot topics in this episode of The Chad & Cheese Podcast Does Recruitment Marketing: Pay transparency, ChatGPT and the Indeed / Glassdoor cartel. RecrtuimentMarketing.com's Julie Calli joins us, as usual, and her rant on Indeed is a can't-miss for anyone in the business. Plus, how will employers react to the real trend of salary transparency and is "prompt engineering" the new Boolean search string for sourcing pros?

This week in HR Tech: SilkRoad Technology adds survey capabilities, Deel bulks up platform

Video. All the kids are doin' it. But how about employers? Start-up JobPixel is pretty confident TikTok-style video is the future of recruiting. That's why Omar Khateeb CEO & founder at JobPixel decided to come on Firing Squad to pitch his company. Video may be the future, but is JobPixel the company that's going to bring it to the masses? Gotta listen to find out.

We talk to Korn Ferry's SVP about the dynamics of today’s workforce, labor shortages and HR tech and, of course, skills.

Agree to disagree. Maybe that should be the title of this week's show, because there's a lot of disagreement this week. Aside from seeing eye-to-eye that the recent acquisition of TalVista by Clovers.ai makes sense, a game of Who'd Ya' Rather between Skillit and Grazzy goes sideways. So does whether or not TikTok is on its way to becoming illegal to use in the U.S. And don't even get us started on minimum wage increases at Walmart. At least we end the week in agreement that interviewing 3D avatars is both cool and creepy as well. And you thought Tengai the Recruiting Robot haunting your dreams for the last couple of years was scary! You ain't seen nothing yet.

With our beloved Serge getting hit with the 'Vid' , Allie Knull joins as CoHost with Shelley, listen who gets the last word now! It’s official RecFest will be in Nashville, TN on Sept 13 & 14 Allie & Shelley share their favourite interview questions. Tip of the Week: Never underestimate the emotional toll that being laid off brings. For those leaving and those left behind. Recruiting Insights This Week Canadian company, Media Profile sets the pace for best perk ever. A change of scenery and $3K to work from anywhere for a month, now that’s creative thinking On-boarding or pre-boarding ideas that don't cost anything. Unlimited vacation may sound good but requesting the time off, in reality, is falling flat - on either side of the border. Gen Z, “If you don't understand why I traveled Europe for 5 months, then I don't want to work for you”. How dare we question a gap on your resume.

What employee experience is made of, the importance of communications and what employers think of it all.