Ep195 Maggie Carrington - The Real Reason Great Employees Quit
Get Unstuck & On Target · Mike O'Neill
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Show Notes
Your best employees don't quit over pay - they quit over managers who fake culture alignment.
In this candid conversation, HR veteran Maggie Carrington shares hard-earned insights from 35+ years transforming workplace cultures, including a shocking story of a manager who fooled top leadership while quietly destroying team morale.
Mike O'Neill and Maggie dig deep into:
- Why most culture change efforts fail before they start (and the critical first question leaders must answer)
- The hidden department-level cultures that can make or break your company
- How to spot the warning signs of cultural misalignment through turnover patterns
- Real examples of cultural transformation from manufacturing to real estate
- Practical ways to measure if your culture change is actually working
Key takeaway: Cultural transformation isn't a quick fix. It requires long-term vision and commitment to continuous improvement, with short-term wins serving as building blocks toward lasting change.
Maggie shares her experience working with Dr. W. Edwards Deming in 1987, revealing how his focus on quality management was really about something much deeper - how organizations treat their people.
Mike brings his executive coaching perspective, challenging leaders to consider why people truly follow them - obligation or authentic belief in their vision?
Whether you're a CEO, HR leader, or manager, this episode provides actionable insights for building a culture where business objectives and employee fulfillment successfully coexist.
Find all the show notes and links here: https://www.unstuck.show/195