
Get It Right with Undercover Architect
431 episodes — Page 1 of 9
44 Ways #28: Choose for Low VOCs and Natural or Low-Tox Ingredients
44 Ways #27: Choose for Low Carbon Footprint
44 Ways #26: Choose for Longevity and Durability
44 Ways #25: Include Eaves and Window Hoods in Your Finished Home
44 Ways #24: Install Insulation Correctly
44 Ways #23: Choose Appropriate Insulation
44 Ways #22: Review Building Wraps to Manage Moisture for Climate
44 Ways #21: Review Your Window Selection
44 Ways #20: Use Thermal Mass to Maintain Even Temperatures
44 Ways #19: Build Tight, Ventilate Right
44 Ways #18: Measure Your Home’s Carbon Footprint
44 Ways #17: Get a WUFI Analysis Done on Your Floors, Walls and Roof
44 Ways #16: Use Other Options to Model Your Design Before You Build
44 Ways #15: Use Energy Modelling During the Design Phase
44 Ways #14: Use Renewable Energy to Supply Your (Reduced) Energy Needs
44 Ways #13: Select an Efficient Hot Water Unit and Get the Plumbing Layout Right
44 Ways #12: Store and Reuse Water for Greater Water Saving
44 Ways #11: Reduce Your Water Use In and Around Your Home
44 Ways #10: Reduce Your Energy Use Through Your Selections
44 Ways #09: Improve Your Indoor Air Quality
44 Ways #08: Future Proof Your Design with Accessibility
44 Ways #07: Create an Efficient Structural Design, Collaboratively
44 Ways #06: Choose an Aligned Team
44 Ways #05: Design a Smaller (Smarter) Home
44 Ways #04: Know Your Climate Zone
44 Ways #03: Naturally Heat + Cool Your Home
44 Ways #02: Design for the Breezes + Wind at Your Site
44 Ways #01: Design Your Future Home for the Orientation of Your Site
400 Conversations Later: What Many Homeowners Don’t Know About Building and Renovating When They Begin
Project Confidence, Interior Selections and Build Lessons: Update with Jan and Landon
Passive House Build in Action: Construction Update with Jan and Landon
How to Stage Your Renovation or New Build Project
Should I Renovate, Extend, or Knock Down and Rebuild? Feasibility Studies Explained.
How to Enjoy Your Renovation Process and Keep It on Track, with Tanya

Ep 394How to Plan a Great Renovation from the Start, with Tanya
Hello! This is Episode 394, and in it, I’m talking with HOME Method member, Tanya. Tanya lives with her husband and daughter in Melbourne. They worked within the existing footprint of the home of the 100-year-old double brick home, undertaking a renovation that dramatically improves how it feels, functions and performs. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/394] What started as a cold, dark and disconnected house has been transformed into a warm, light-filled and comfortable home that truly supports how their family wants to live. In this episode, you’ll hear about Tanya’s journey through her renovation, and how she approached it in a way that set her up for success from the very beginning. One of the key tools you’ll hear her talk about is their Design Brief. Using the Brief Builder from HOME Method and taking time to fill it out enabled it to be a game changer for her project. By investing the time upfront to get clear on how they wanted to live, Tanya and her partner were able to confidently interview and choose their team, communicate their vision, and keep decisions aligned right throughout the process. It’s a great example of how doing this work early doesn’t slow you down, it actually saves time, reduces stress, and helps you move forward with clarity and confidence. You’ll also hear how Tanya navigated choosing her architect and builder, how she built a collaborative relationship with her team, and how being informed and prepared completely changed her experience of renovating. In fact, her builder, Anthony Hickey from Two Tone Construction, who we had back on the podcast in Episodes 359 and 360, shared how much he loved working with her as an educated and engaged homeowner. This is something I see many people worry might create tension with their project team, but in Tanya’s case, it did the opposite. Something I also really love about this conversation is Tanya’s genuine passion for sharing her story. They had such a positive experience, and Tanya is incredibly generous in wanting others to benefit from what she learned, so they can feel more confident and supported in their own projects too. Whether you’re planning a new build or a renovation, if you’re worried about getting things wrong, feeling overwhelmed, or not knowing where to start, I think you’ll find this episode both reassuring and instructive about how to improve your project experience, and the home you create. Remember, if you’d like to grab a full transcript of this episode, you can find all of that by heading to www.undercoverarchitect.com/394 Now, let’s dive in! LISTEN TO THE PODCAST NOW. RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/394 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when renovating and building your family home inside my flagship online program >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 393Why “Small Renovations” Often Go Wrong (And How to Avoid the Most Common Traps)
Hello! This is Episode 393, and in this episode, I want to talk about one of the most common and most misleading phrases I hear homeowners use when they’re planning work on their home. And it’s this: “We’re just doing a small renovation.” [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/393] Now, I understand why people say it. Usually, what they mean is that they’re not doing a full new build, they’re not taking on a huge extension, they’re not redesigning the whole house, or they’re only touching one part of the home rather than everything at once. So the phrase can sound logical enough. And it can feel accurate in comparison to some other, much bigger project. But here’s the problem. That phrase, “small renovation”, often creates a whole set of assumptions that can be super deceptive. It can make you think the work will be straightforward, that the process will be simpler, that the risks are lower, that you do not need much documentation or planning, and that you can largely sort it out as you go, keeping yourself on hand to help navigate decisions and timing. And what I see again and again is that this framing can get homeowners into trouble, because what they are calling “small” is often still complex, expensive, disruptive, and deeply connected to how the home functions overall. So in this episode, I want to bust that myth open. I want to help you think more clearly about what a small renovation actually is, why “small” does not automatically mean simple, why these projects can become surprisingly chaotic, and why even modest work in your home still benefits enormously from strategy, sequence, and proper preparation. As always, if you’d like to access a full transcript of this episode and links to the resources I mention, head to www.undercoverarchitect.com/393. Now, let’s dive in! RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/393 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when renovating and building your family home inside my flagship online program >>> https://undercoverarchitect.com/courses/the-home-method Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 392Lessons from a New Build: Budget, Solar Shading and Teamwork, with Michael
Hello, this is Episode 392, and this is Part 2 of my conversation with HOME Method member, Michael, about his recently completed new build in regional Western Australia. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/392] In the last episode, we spoke about the journey from lock up through to handover, the detailing decisions, and what it’s been like to finally move in and live in the home after more than five years of planning and building. If you want to catch up on Part 1, head to www.undercoverarchitect.com/391. And is the third instalment we’ve had from Michael about his project. You can catch previous updates in Episodes 323 and 324, discussing earlier parts of the project. And then Episode 347 and 348, where Michael discussed documentation, approvals, pricing, contracts and commencing construction. Check out those episodes to hear loads of helpful insights and information. In this episode, we talk about the stress of construction - or in Michael’s case, the lack of it. We unpack how selecting the right designer and builder created a collaborative environment rather than an adversarial one. And we explore the role that preparation and education played in building his confidence as a homeowner. Michael also shares the details of how their original external solar sunshading evolved during construction, what they learned about winter sun angles and summer heat, and the very real tension between performance, aesthetics, durability and budget. If you’re trying to balance eaves, hoods, louvres, waterproofing and cost, it’ll be useful to hear how Michael and his team have navigated this. We talk about the completion of the workshop and studio, a part of the project that was initially going to be staged, and why Michael decided to proceed and have it finished in tandem with the home. And finally, Michael reflects on what he would say to someone earlier in their project. His advice about design time, questioning assumptions, understanding your budget, and sticking fast to what matters most will be super helpful to hear. Remember, if you’d like to grab a full transcript of this episode, you can find it plus other helpful links by to www.undercoverarchitect.com/392. Now, let’s dive in! LISTEN TO THE PODCAST NOW. RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/392 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when renovating and building your family home inside my flagship online program >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 391New Build Update: From Lock Up to Handover and Moving In, with Michael
Hello, this is Episode 391, and in this episode, I’m welcoming back HOME Method member, Michael, to share an update on his new build journey. Now the home is complete, and they’ve been enjoying it for a few months, he has lots to share about the build experience, completion and landscaping, and enjoying the finished home. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/391] This is the third instalment we’ve had from Michael about his project. You can catch previous updates in Episodes 323 and 324, discussing earlier parts of the project. And then Episode 347 and 348, where Michael discussed documentation, approvals, pricing, contracts and commencing construction. Check out those episodes to hear loads of helpful insights and information. When Michael last joined me on the podcast, his roof was on, the home was about to be clad, and his separate workshop hadn’t yet begun. Fast forward to now, and the home reached handover in August 2025. He and his wife have been settling in, shaping the landscaping themselves, refining the details, and actually living in the spaces they spent more than five years planning and building. Michael’s project is a beautifully considered pavilion style home in regional Western Australia. It’s oriented to maximise northern sun, carefully detailed for performance in its climate zone, and designed as a long term transition home as he and his wife step towards retirement from farming. In this conversation, we talk about what unfolded between lock up and handover. The logistics of trades. The unexpected delay with tiling. The coordination of finishes. What surprised him once they moved in. And those small decisions, particularly around lighting and services, that only truly reveal themselves once you’re living in the home. We also dive into landscaping on a sloping site, reusing soil during construction, working with topography rather than fighting it, and how collaboration with a builder and trades can shape not just the outcome, but the experience of the build itself. Remember, if you’d like to grab a full transcript of this episode, you can find it plus other helpful links by to www.undercoverarchitect.com/391. Now, let’s dive in! LISTEN TO THE PODCAST NOW. RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/391 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when renovating and building your family home inside my flagship online program >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 390The Real Reason You Feel Overwhelmed Building or Renovating: The Four Stages of Competence
Hello! This is Episode 390, and I want to give you a framework that will help you understand why you can feel so unsure as you navigate the world of renovating and building. And frankly, it applies any time you tackle something new. If you’ve got 47 browser tabs open, a Notes app full of screenshots, and a partner who is sick of hearing “I don’t know, I just need to think about it”, this episode is for you. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/390] Because here’s what I see all the time. Homeowners are not struggling because they are incapable. They are struggling because they are learning a whole new world, a whole new industry, while the consequences feel expensive, personal, and irreversible. You are trying to make decisions about layouts, contracts, drawings, selections, builders, budgets, timelines, and regulations. Often while living your very full, demanding, everyday life. Often while feeling like you are meant to already know how this works. So when you hesitate, when you go quiet, when you avoid the email, when you freeze in front of a quote, you make it mean you’re not doing it right. But most of the time, it’s not a motivation or confidence issue. It’s the stage you’re in. It’s what naturally happens when you’re taking on something new and complex, and the stakes feel high. In this episode, I’m going to walk you through a simple framework called the Four Stages of Competence, so you can see exactly where you are in the learning curve of your project. And once you can name the stage, you can stop judging yourself for it, and start using the right strategy for what you actually need next. As always, if you’d like to access a full transcript of this episode and links to the resources I mention, head to www.undercoverarchitect.com/390. Now, let’s dive in! RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/390 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when renovating and building your family home inside my flagship online program >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 389Start Here: Before You Spend Your Money [Part 5]
Hello! And welcome to Episode 389. Once a project starts to feel real, money often becomes the loudest voice in the room. This episode is about pausing before you spend, and understanding how early financial decisions shape not just what you can build, but how stressful, efficient and satisfying your project experience actually is. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/389] Many homeowners believe the smartest move is to hold onto every dollar until construction begins. To save hard, minimise early spend, and assume the real costs only start once building is underway. That belief makes sense. This is a significant financial investment, and it’s natural for that to feel confronting, even overwhelming. But what we’re going to talk about in this episode is that why, when, and where you spend matters just as much as how much. And how early, intentional investment can often save you far more money, stress and regret later on. Before we begin, I acknowledge the Traditional Custodians of the land on which I live and work, the Widjabul Wia-bal people of the Bundjalung Nation. I pay my respects to Elders past, present and emerging, and I honour their ongoing connection to land, culture and community. It’s Amelia Lee here, founder and architect behind Undercover Architect, an online education platform that teaches homeowners how to get it right when designing, building or renovating their home, simply and with confidence, wherever you’re located and whoever you’re working with. Undercover Architect is your secret ally. Not here to tell you what to spend or how much. This is about helping you understand how money behaves in a project, where it creates leverage, and how to avoid spending reactively or under pressure - and especially how to avoid costly financial blowouts and regretful, expensive mistakes. This episode is part of the Start Here Mini-Sodes Series, designed to help you pause at critical moments, challenge common assumptions, and make decisions that support both your future home and your future self. Now you’ve seen how a project really unfolds through four phases in Episode 385, you’ve learned what to do before you begin designing anything in Episode 386, and you now know what to do before talking with builders, architects and designers in Episode 387 and your research is now focussed on what’s helpful thanks to Episode 388… In this episode, we’re talking about money. Not budgeting spreadsheets or exact figures, but the mindset shifts that help you spend with intention rather than fear. So let’s dive into Part 5 of the Start Here series, Before You Spend Your Money. RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, plus a full transcript, head to >>> www.undercoverarchitect.com/389 The Get Started Guide Mini-Course If you’re at the very beginning and want help orienting yourself without feeling overwhelmed, my mini-course, The Get Started Guide will help you understand the first meaningful steps for any project, and where to focus your energy before you get lost. PROJECT 101 Self-Study Online Course If you’re still orienting yourself, and want to understand how cost, time, team, design and you all interact in a project, PROJECT 101 is designed to be digested quickly, and provide you with a great, early foundation. HOME Method Online Program If you want guidance and support right through all four phases of your project, with the structure, tools and personalised help to navigate complexity, manage risk and avoid costly mistakes, HOME Method provides that ongoing support. It’s a small investment that will help you save you time, stress and money well beyond its upfront cost. Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 388Start Here: Before You Dive Down a Research Rabbit-Hole [Part 4]
Hello! And welcome to Episode 388. Once you’ve decided that you really are going to renovate or build, something shifts. The dreaming phase starts to give way to planning, and the stakes begin to feel real. It’s often at this moment that research ramps up. Podcasts, articles, social media, saved folders, screenshots, notes. It can feel like the most responsible thing to do. To educate yourself thoroughly so you do not miss anything or make a costly mistake. This episode is not about doing less research. It is about understanding when research is actually helping you move forward, and when it quietly becomes a way to delay decisions, avoid commitment, or feel productive without making progress. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/388] If you have ever thought, “I just need to learn a bit more before I commit,” or felt like you should absorb everything before taking the next step, you are not alone. I hear this all the time from homeowners who genuinely want to get it right. I’ve felt it myself too. As an avid learner myself, it can feel incredibly productive to be consuming useful information, but if it’s preventing you from progressing, you’re using research as a hiding place, and not the empowering tool it can be. Before we begin, I acknowledge the Traditional Custodians of the land on which I live and work, the Widjabul Wia-bal people of the Bundjalung Nation. I pay my respects to Elders past, present and emerging, and I honour their ongoing connection to land, culture and community. It’s Amelia Lee here, founder and architect behind Undercover Architect, an online education platform that teaches homeowners how to get it right when designing, building or renovating their home, simply and with confidence, wherever you’re located and whoever you’re working with. Undercover Architect is your secret ally. Not here to overwhelm you with information, or suggest that consuming more content automatically leads to better decisions. This is about helping you understand what to focus on, what can wait, and how to use information in a way that genuinely supports your project. This episode is part of the Start Here Mini-Sodes Series, designed to help you pause at key moments, challenge unhelpful assumptions, and move forward with clarity rather than confusion. Now you’ve seen how a project really unfolds through four phases in Episode 385, you’ve learned what to do before you begin designing anything in Episode 386, and you now know what to do before talking with builders, architects and designers in Episode 387… In this episode, we are talking about research. How to recognise when it is building capability, and when it is pulling you into a rabbit-hole that feels responsible but leaves you stuck. So let’s dive into Part 4 of the Start Here series, Before You Dive Down a Research Rabbit-Hole. RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, plus a full transcript, head to >>> www.undercoverarchitect.com/388 The Get Started Guide Mini-Course If you’re at the very beginning and want help orienting yourself without feeling overwhelmed, my mini-course, The Get Started Guide will help you understand the first meaningful steps for any project, and where to focus your energy before you get lost. PROJECT 101 Self-Study Online Course If you want a broader foundation across cost, time, team, design and you, PROJECT 101 helps you understand how these five factors interact, so you can make informed decisions before committing too far. HOME Method Online Program If you want guidance and support through all four phases of your project, with a clear structure, practical tools, and help applying what you learn to your specific situation, HOME Method provides the system, resources and community to support you every step of the way. It’s the most comprehensive and supportive way to navigate your project confidently, helping you take empowered action towards that home you’re dreaming of. Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 387Start Here: Before You Talk to Builders or Designers [Part 3]
Hello! This is Episode 387. At some point early in a project, many homeowners often reach the same conclusion: “If I can just find the right designer or the right builder, everything will fall into place.” This episode is about gently unpacking that belief, and understanding why choosing the right people matters far less than how and when you engage them. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/387] If you’ve been feeling unsure about who to talk to first, worried about making the wrong call, or hoping that the right professional will simply take the lead and guide you, you’re not alone. This is one of the most common pressure points I see at the start of projects. Before we begin, I acknowledge the Traditional Custodians of the land on which I live and work, the Widjabul Wia-bal people of the Bundjalung Nation. I pay my respects to Elders past, present and emerging, and I honour their ongoing connection to land, culture and community. It’s Amelia Lee here, founder and architect behind Undercover Architect, an online education platform that teaches homeowners how to get it right when designing, building or renovating their home, simply and with confidence, wherever you’re located and whoever you’re working with. Undercover Architect is your secret ally. Not here to tell you who to hire, or to suggest that one type of professional holds all the answers. This is about helping you understand the process, ask better questions, and engage professionals in a way that keeps you informed, confident, and in control of your decisions. This episode is part of the ‘Start Here’ Mini-Sode Series, designed to challenge unhelpful assumptions and help you focus on what actually matters first, before momentum or fear shapes your project for you. Now you’ve seen how a project really unfolds through its four phases in Episode 385, and what to do before you begin designing anything in Episode 386… In this episode, we’re talking about what to have in place before you speak with builders, architects or designers, and why informed preparation plays a far bigger role in your outcomes than simply finding the “right” person ever will. So let’s dive into Part 3 of the Start Here series, Before You Talk to Builders, Architects or Designers. RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, plus a full transcript, head to >>> www.undercoverarchitect.com/387 Choose Your Builder Mini-Course If choosing and engaging the right builder feels like your immediate challenge, my mini-course ‘Choose Your Builder’ will help you understand how to assess fit, ask the right questions, and avoid costly missteps when selecting and working with a builder. PROJECT 101 Self-Study Online Course If you’re still working out whether building or renovating is the right move, PROJECT 101 breaks down the five factors that shape every project. You’ll learn about cost, time, team, design and you, so you can see how a project really works and move forward with confidence rather than guesswork. HOME Method Online Program If you want guidance and support across all four phases of your project, HOME Method provides the structure, tools and personalised support to help you navigate complexity, manage risk and avoid costly mistakes. Inside HOME Method, you’ll find step-by-step guidance, practical resources, research and interview checklists for your team, and access to our UA Army. This is a community of architects, designers, builders and other consultants who align with Undercover Architect’s approach to doing projects well. HOME Method is designed for homeowners who want to feel informed, supported and confident at every stage, with architectural guidance and a like-minded community with you every step of the way. Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Start Here: Before You Design Anything [Part 2]
Hello! And welcome to Episode 386. So often I see homeowners, excited about their project, instinctively moving straight into design. This episode is about slowing that moment down, and understanding why the work you do before you design has such a big influence on what is created - whoever you’re working with and even if you’re DIYing your design. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/386] The urgency to start working on design drawings usually comes from a mix of excitement and fear. Excitement about finally seeing something take shape, and fear that if you wait, costs will rise, opportunities will disappear, or you’ll somehow fall behind. But it is important to gently challenge the assumption that drawing plans is the best or most productive way to respond to that urgency. Before we begin, I acknowledge the Traditional Custodians of the land on which I live and work, the Widjabul Wia-bal people of the Bundjalung Nation. I pay my respects to Elders past, present and emerging, and I honour their ongoing connection to land, culture and community. It’s Amelia Lee here, founder and architect behind Undercover Architect, an online education platform that teaches homeowners how to get it right when designing, building or renovating their home, simply and with confidence, wherever you’re located and whoever you’re working with. Undercover Architect is your secret ally. Not here to tell you what your home should look like, or to push an aesthetic, finish, or product. This is about helping you understand the process, ask better questions, avoid stressful and expensive mistakes, and make clear, informed decisions that are right for you and your project. This episode is part of the Start Here Mini-Sodes Series, designed to eliminate assumptions, gently challenge unhelpful beliefs, and help you focus on what actually matters first, before momentum and excitement carry you too far ahead. Now that you understand the four phases every project steps through from what was shared in Episode 385… In this episode, we’re talking about the thinking that needs to happen before anything is drawn. Because design doesn’t start with creativity. It starts with clarity. Without clarity, drawings can feel reassuring, but they often give a false sense of progress. They look like decisions, but they’re shaped by assumptions that haven’t yet been tested. So let’s dive into Part 2 of the Start Here series, ‘Before You Design Anything’. RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, plus a full transcript, head to >>> www.undercoverarchitect.com/386 Happy Home Design Mini-Course If you’re getting confused by how to create a home design that genuinely supports the way you want to live and that also suits your site, my mini-course, ‘Happy Home Design’ will help you with early design thinking and investigation. HOME Method Online Program If you want guidance and support right through all four phases of your project, providing you with the steps, tools, resources and personalised help to navigate complexity, manage risk and avoid costly mistakes, then HOME Method is where you’ll find the community, coaching and education to support you every step of the way. Also included in HOME Method are my much-loved Room Notes, capturing 30+ years of design experience across hundreds and hundreds of homes, and sharing the key design strategies, recommended dimensions and architectural insights so your home design suits you now and into the future. Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 385Start Here: How Every Project Really Unfolds [Part 1]
Hello! And welcome to Episode 385. Most people think projects start with design or budgeting. They don’t. This episode introduces the four real phases of every project, and explains why confusion, rework, and cost blowouts usually come from skipping or rushing the early ones. So if you’re starting out and feeling overwhelmed or confused, you’re not behind. And in tuning into this episode, and the Mini-sode Series I’m kicking off, you’re in the right place to gain some helpful insights and know-how before you start your project. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/385] Welcome to this Mini-Sodes Series called ‘Start Here’. Each episode is designed to eliminate assumptions, bust common myths, and help you understand what actually matters first, before you dive headlong into your project driven by excitement alone. You’ll learn what to prioritise now, what can wait, and how to move forward without feeling overwhelmed. Most homeowners feel overwhelmed before diving into their new build or renovation planning. Nervous, but excited. Confused, but optimistic. Creating your future home is an opportunity to support your lifestyle, reflect your values, and create a place to live and enjoy for years to come. At the same time, a renovation or new build is often the biggest financial investment you’ll make outside of purchasing property. There can feel like a lot at stake, and the industry can appear opaque and complex. If you’re wondering where to start, that’s the most common question I receive at Undercover Architect, and it’s why I created this series. Before we begin, I acknowledge the Traditional Custodians of the land on which I live and work, the Widjabul Wia-bal people of the Bundjalung Nation. I pay my respects to Elders past, present and emerging, and I honour their ongoing connection to land, culture and community. It’s Amelia Lee here, founder and architect behind Undercover Architect, an online education platform that teaches homeowners how to get it right when designing, building or renovating their home, simply and with confidence, wherever you’re located and whoever you’re working with. Undercover Architect is your secret ally. Not here to tell you what your home should look like, or to push an aesthetic, finish, or product. This is about helping you understand the process, ask better questions, avoid stressful and expensive mistakes, and make clear, informed decisions that are right for you and your project. So let’s dive into Part 1 of the Start Here Series, ‘How Every Project Really Unfolds’. RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, plus a full transcript, head to >>> www.undercoverarchitect.com/385 The Get Started Guide Mini-Course You can jump into Undercover Architect’s mini-course, The Get Started Guide, which helps you begin organising your thinking about the first best steps for any project. PROJECT 101 Self-Study Online Course If you’re still working out whether building or renovating is the right move for you, or you want to get your head around what’s involved before committing too far, PROJECT 101 is designed for that stage. It helps you understand the moving parts of a project and how cost, time, team, design, and you interact, so you can feel oriented and informed. HOME Method Online Program And if you want guidance and support right through all four phases of your project, with the steps, tools, resources and personalised help to navigate your project confidently, manage your risk and avoid costly mistakes, then Undercover Architect’s signature online program, HOME Method, is where you’ll find the community, coaching and education you need to support you every step of the way. Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 384Managing Construction Decisions, Budget and Communication, with Louise + Zane
Hello! This is Episode 384, and this is Part 2 of my conversation with HOME Method members, Louise and Zane. We’re catching up with them about their Melbourne renovation, and hearing more about their construction process. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/384] If you haven’t listened to Part 1 yet, I’d recommend heading back to Episode 383 first. In that episode, Louise and Zane shared how construction is progressing, how they navigated early challenges with bank finance, and how a collaborative team and clear brief have helped them stay confident as their home starts to take shape. And, previous conversations with Louise and Zane can be found in Episode 317 and Episode 318, as well as Episode 354 and Episode 355. You can find those at: www.undercoverarchitect.com/317 www.undercoverarchitect.com/318 www.undercoverarchitect.com/354 www.undercoverarchitect.com/355 In this latest update, we go deeper into what it actually looks like to manage the construction phase well. Louise and Zane share some really practical insights around finalising their joinery, including their role in reviewing documentation, and highlighting a process with the cabinetmaker that you may not be aware of when building or renovating. We also talk about the systems and technology supporting communication and collaboration with their build team, how they’re managing the construction budget in real time, and how they’ve managed to stay organised as decisions, invoices, and timelines all start moving quickly. Louise and Zane also share their experience of supplying some items themselves, and the reality of juggling cash flow when you’re managing contract payments alongside owner-supplied items. If you’re in construction, or heading there soon, this episode offers a great insight into what helps projects stay calm, collaborative, and well managed. And if you’d like to grab a full transcript of this episode, you can find all of that by heading to www.undercoverarchitect.com/384. Now, let’s dive in! RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/384 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when designing, renovating or building your future home inside my signature online program, HOME Method >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 383Renovation Progress Update: From Design to Construction, with Louise + Zane
Hello! This is Episode 383, and in it, we’re getting an update from HOME Method members, Louise and Zane, about their renovation project. They’re currently under construction in their renovation and extension of a Californian Bungalow in Melbourne. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/383] If you haven’t heard the earlier parts of Louise and Zane’s journey, head back to Episodes 317 and 318, and then their most recent updates in Episodes 354 and 355. You’ll hear how they approached choosing their team, what they wanted to create with their Californian Bungalow renovation and extension in Melbourne, and the early preparation they did to set themselves up well. You can find those at: www.undercoverarchitect.com/317 www.undercoverarchitect.com/318 www.undercoverarchitect.com/354 www.undercoverarchitect.com/355 In this conversation, Louise and Zane share where the project is at now, and the great news is that construction is moving along smoothly and they’re getting to enjoy that shift where the house starts to feel like a home. They also talk candidly about the early challenges of bank finance and timing, and how, once that was resolved, they’ve been able to find a really solid rhythm with the build. We also dive into how they’ve used the PAC Process with their team, why their Design Brief (using the Brief Builder template from HOME Method) has been such an important anchor for decisions. They also discuss how having their architect also act as their interior designer helped bring forward key selections and reduce pressure during construction. Not all architects work this way, so it’s super interesting to hear how this helped Louise and Zane in their project. Plus, they share how and why they’ve staged parts of the project, including what they’ve done now to make stage two simpler when they’re ready. It’s a fantastic update that shows how the preparation, learning and work they did in the earlier parts of their project is now supporting a streamlined, confident and collaborative construction process overall. And if you’d like to grab a full transcript of this episode, you can find all of that by heading to www.undercoverarchitect.com/383. Now, let’s dive in! RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/383 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when designing, renovating or building your future home inside my signature online program, HOME Method >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 382Dimensions, Landscape Design and Navigating Construction, with Ben
Hello! This is Episode 382, and I am back with HOME Method member, Ben, as we continue following his renovation and extension journey, which is under construction right now. If you are in construction now, or heading towards it, this conversation will give you a In this episode, we step deeper into Ben’s experience of construction. You’ll hear Ben talk about what it felt like to walk through the home now the frame is up and the building wrap is on, and how he’s been able to have confidence in the room sizes and dimensions because of his use of the HOME Method resources earlier in his design process. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/382] In the last episode, we explored the rhythm and clarity that regular site meetings have brought to his project, and how that foundation has strengthened communication, problem solving and the working relationship with his builder. If you haven’t listened to it, check out Episode 381 at www.undercoverarchitect.com/381. And you can find the rest of Ben’s story at Episodes 352, 353, 371 and 372. This is such a powerful example of what it looks like to bring decisions forward so that when you reach construction, you are not making panicked calls on the fly. You are simply confirming what you already know. We also explore Ben’s landscape design process, including how to navigate very different conceptual schemes, how to give clear feedback, and how to handle disagreements with design professionals in a way that keeps the collaboration positive. You will hear how he interprets strong advice from a landscape designer as care rather than conflict, and how that reframes the whole working relationship. This episode is a brilliant look at the mindset shift that happens as your project moves from drawings into built form, and how preparation allows you to stay calm, engaged and resilient through the inevitable questions that come up on site. Remember, if you’d like to grab a full transcript of this episode, you can find all of that by heading to www.undercoverarchitect.com/382. Now, let’s dive in! RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/382 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when designing, renovating or building your future home inside my signature online program, HOME Method >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 381From Plans to Frame Stage: Site Meetings and Working with Your Builder, with Ben
Hello! This is Episode 381, and I am joined once again by HOME Method member, Ben, to talk about what happens when your project finally moves from drawings into real walls, a real roof and regular site meetings on your building site. If you are in construction now, or heading towards it, this conversation will give you a really practical look at how to stay informed, keep your communication organised, and maintain a strong relationship with your builder along the way. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/381] You may remember Ben from Episodes 352 and 353, where he shared how their project began and why he and his partner, Mike, chose to pause and redesign in order to better align with their budget and goals. We then caught up again in Episodes 371 and 372 to talk about choosing their builder and stepping into pre-construction after more than a year of due diligence. Make sure you check out those episodes if you haven’t heard them - they’re a great journey through Ben and Mike’s project. You’ll find them at undercover dot com, followed by the episode number - so undercoverarchitect.com/352 for example. In this latest episode, we check in at frame stage, with the roof now on and the house really taking shape. Ben shares how their weekly site meetings have created a steady rhythm for the project, as well as Ben’s record keeping and communication management overall. Additionally, the builder has done a great job of facilitating open conversations with subcontractors during these site meetings, to assist in collaborative decision-making in the project. We also dive into one of the big technical decisions that’s come up during the build. Ben talks through the process of revisiting the original plan for a vapour permeable membrane and looking at an Anticon blanket alternative, and how it was resolved on site. This episode is a great example of what it looks like to move through construction with structure, respect and agency, managing relationships and your own confidence along the way. Remember, if you’d like to grab a full transcript of this episode, you can find all of that by heading to www.undercoverarchitect.com/381. Now, let’s dive in! RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/381 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when designing, renovating or building your future home inside my signature online program, HOME Method >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 380How to Enjoy Building a New Home, with Fionna and Ed
Hello! This is Episode 380, and it’s Part 4 of my conversation with Fionna and Ed, as they take us behind the scenes of their new build journey of their sustainable, accessible home, and share how they set things up so they could enjoy the experience. In this episode, it’s the last in our 4-part series, and we’re talking about what it’s been like on site - visiting regularly, watching progress unfold, and tracking schedule and budget. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/380] Fionna and Ed share how their builder has provided regular, transparent updates against budget and time, which has helped them stay informed and confident every step of the way. You’ll hear why the time they invested in the design phase well and truly paid off once construction began… and how their clear expectations of the consultants involved, along with their architect’s thorough preparation, helped set everything up for success from the outset. In fact, they say they’ve had far more confidence in this build than in any of their previous renovation projects. And I think it’s largely due to their level of preparation and education, and then how they’ve been able to pull such a fantastic team together that they’ve collaborated so well with. They’ve been proactive, intentional and well-informed, and you’ll hear Fionna’s thoughts towards the end of the episode as she shares some great advice for you if you’re planning your own project. Also, one of my favourite moments in this conversation is Fionna’s reflection on the importance of trusting your past self. Because when you make well-informed decisions early, and document them properly, you don’t need to second-guess or course-correct constantly during construction. Trusting in her past self, and the research she made to inform those decisions at the time is one of the things that has helped keep things moving smoothly, even when the inevitable bumps have arisen. (Now, if you haven’t listened to the previous parts of our conversation and want to hear the whole story from the start, head back to Episodes 377, 378 and 379. You’ll find them at www.undercoverarchitect.com/377 and www.undercoverarchitect.com/378 and www.undercoverarchitect.com/379 ) And remember, if you’d like to grab a full transcript of this episode, you can find all of that by heading to www.undercoverarchitect.com/380. Now, let’s dive in! RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/380 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when designing, renovating or building your future home inside my signature online program, HOME Method >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.

Ep 379What Makes a Cost-Plus Contract Work: Scoping, Selections and Teamwork, with Fionna and Ed
Hello! This is Episode 379, and it’s Part 3 of my conversation with HOME Method members, Fionna and Ed, as they share their new build journey in Canberra. I decided to continue sharing our conversation so we could have this as a four-part series on the podcast, and then you get to hear the whole scope of their project through Pre-Design, Design, Pre-Build and Build. I hope, as a result, it’s super helpful for you to follow along and hear where they invested their time, efforts and money, and how that’s influenced their project journey. [For all resources mentioned in this podcast and a free, downloadable PDF transcript, head to www.undercoverarchitect.com/379] If you haven’t listened to the previous parts of our conversation and want to hear the whole story from the start, head back to Episodes 377 and 378. You’ll find them at www.undercoverarchitect.com/377 and www.undercoverarchitect.com/378 In this episode, we move into the construction or Build phase of their project, and unpack what’s helped it run smoothly under a cost-plus contract. We discuss the power of fully scoping a project before construction begins, and how having detailed documentation, thorough selections, and early decision-making created real certainty in cost and confidence in delivery. Fionna and Ed also talk about the collaborative relationships they've built… with their architect staying involved through construction and assisting with key details like shop drawings, and with trades and subcontractors actively contributing ideas and expertise to improve outcomes on site. You’ll also hear how their builder’s appetite for recycling materials, and finding avenues to repurpose demolition waste, brought an additional layer to the sustainability to the project. And we explore how their cost-plus contract includes thoughtful mechanisms to encourage time efficiency and accountability, which, combined with a transparent quoting process, has helped keep things on track. At its core, this is a story about what happens when you have the right team (professional, passionate, and committed) all working together with an informed and educated client, to bring a shared vision to life. Remember, if you’d like to grab a full transcript of this episode, you can find all of that by heading to www.undercoverarchitect.com/379. Now, let’s dive in! RESOURCES MENTIONED IN THIS PODCAST: For links, images and resources mentioned in this podcast, head to >>> www.undercoverarchitect.com/379 Accessing my free '44 Ways' E-Book will simplify sustainability and help you create a healthy, low tox and sustainable home. You can download your free copy here >>> https://undercoverarchitect.com/ways Access the support and guidance you need to be confident and empowered when designing, renovating or building your future home inside my signature online program, HOME Method >>> https://undercoverarchitect.com/courses/the-home-method/ Just a reminder: All content on this podcast is provided by Undercover Architect for reference purposes and as general guidance. It does not take into account specific circumstances and should not be relied on in that way. You should seek independent verification or advice before relying on this content in any circumstances, including but not limited to circumstances where loss or damage may result. The views and opinions of any guests on the podcast are solely their own. They may not reflect the views of Undercover Architect. Undercover Architect endeavours to publish content that is accurate at the time it is published, but does not accept responsibility for content that may or has become inaccurate over time.See omnystudio.com/listener for privacy information.