Get Answers

Get Answers is moving! To listen to brand new podcasts from the UK's consumer champion, simply search for 'Which?' wherever you're listening. You can continue to listen to our Get Answers archive right here, but for new podcasts from Which?, be sure to subscribe to our brand new feed.

We've taste tested hundreds of Christmas staples to find the very best food and drink, and awarded our favourites the coveted Which? Best Buy award. Today, we reveal the very best mince pies, champagne and roast potatoes that you should be buying this Christmas. Plus, we're joined by Ben Ebbrell from Sorted Food who gives us the very best advice on how to avoid a nightmare in the kitchen on the big day. Read more about how to prep for Christmas dinner & sign up for our free monthly Food & Health newsletter. Get 50% off a Which? membership.

Storing your data in the cloud has become part and parcel of our everyday lives. But we think Apple has been trapping their customers into using iCloud, rather than making it clear that other, perhaps cheaper, options are available. Which? Lawyer Lisa Webb joins Harry Kind to explain more about why we're taking Apple to court, and why you could be in line for a payout. Read more about our legal action against Apple & sign up for our free monthly Tech newsletter. See if you could be eligible for a payout. Get 25% off a Which? Tech membership until 8 January 2025.Get 50% off a Which? membership.

There's a chance that, while scrolling online, you'll have seen a video of a celebrity trying to get you to part with your cash. The problem is, a lot of these videos are fake and have been made with artificial intelligence. Today we reveal the story of our investigation into a financial scam all linked in a tangled web of fraud.This investigation is into the Quantum AI scam network, not Google's initiative to build quantum computing that has the same name.Read more about our investigation & sign up for our free monthly Tech newsletter. Listen to the Which? Shorts episode on deepfake technology.Get 25% off a Which? Tech membership until 8 January 2025.Get 50% off a Which? membership.

Our lives are becoming ever smarter, with so many everyday tech products in our home coming with smart elements as standard. But new Which? research has revealed that many of these devices demand far more personal data than they need to. So what can you do to limit this? Read more about our investigation & sign up for our free monthly Tech newsletter. Get 25% off a Which? Tech membership until 8 January 2025.Get 50% off a Which? membership.

High speed joyrides, petty theft, and damaged cars. That was our experience of airport car parking operators when we went undercover to expose the truth. We reveal our findings and tell you which companies we'd recommend you use when you leave your car at the airport. Read more about our investigation & sign up for our free monthly Travel newsletter. Get 25% off a Which? Travel membership until 8 January 2025.Get 50% off a Which? membership.

Over the last few years, we’ve seen inflation rising to record levels, meaning prices on everything we buy have been going through the roof. Today we exclusively reveal some of the Great Value products we think you should buy - something you'd only usually find out if you were a Which? member. Read our full reviews of the products we recommend: tumble dryer, dishwasher, dehumidifier, television, mattress.Read about more ways to save money & sign up for our free monthly Deals newsletter. Get 50% off a Which? membership.

Saving money on energy bills is something we think about every winter, but a brand new tool from us here at Which? has made it even easier to work out how you can save. And are heat pumps the answer to long term savings? We explore their strengths and weaknesses. Use our new home energy planning service & sign up for our free monthly Sustainability newsletter. Get 50% off a Which? membership.

Whether you’re picking up a neighbour’s sofa off Facebook, bidding on antiques on eBay or ordering a personalised cereal bowl from Etsy, you, and millions of others, are actually using an Online Marketplace. They’re a brilliant way to connect buyers and sellers but a recent Which investigation has found they’re also a hotbed of dangerous products. So what can you do to ensure what you’re buying is safe? Read more about our investigation, and find out what the companies had to say. You can also read B&Q's response here. Get 50% off a Which? membership.

Smart meters were supposed to make using energy easier. Customers could track in real time how much they were spending, and those pesky estimated bills were to be a thing of the past. And while they no doubt have many benefits when they work, government data shows that millions of people across the UK have an issue with their smart meter - and an unknown number have an in-home display that isn’t working. And the worst thing is, you might not even know about it. Read more about how to solve smart meter problems & sign up for our free monthly Home newsletter. Get 50% off a Which? membership.

When you hear the word scam, you might think of a dodgy email dropping into your inbox, or maybe a badly worded text from someone pretending to be from your bank. But scams are getting more and more sophisticated, and scammers themselves are working out new ways to deceive us all. So what can you do to stay ahead of the game? Read about the latest scams we've seen & sign up for our free Scam Alerts service.Get 50% off a Which? membership & become a member of Which? Tech.

Since we set up shop in a garage in East London way back in the 60s, Which? has helped see in some important changes to the way we regulate products, especially when it comes to the safety of babies and children.Today we hear more about our work, share our advice for what to look out for when buying for the little people in your life, and explain how to avoid bringing dangerous products into your home.Check our advice for your growing family & sign up to our free family newsletter.Access our special podcast membership offer here.

Driving abroad is never the most relaxing part of a holiday. But a Which? undercover investigation has uncovered the stresses that can start before you even get hold of the keys for your rental car. So what can you do to ensure you don't get ripped off at the car hire desk? Read more about our undercover investigation & sign up for our free monthly Travel newsletter. Get 50% off a Which? membership.

When you buy a new washing machine, you expect it to last a decade. But what if the "smart" technology inside of it stops working after just three years? That's happening across so many tech products inside our homes without us even know about it, leaving us vulnerable to hackers. We explain what's going on, how you can make your products last longer, and how to keep yourself safe. Read more about brands leaving customers in the dark & sign up to our free tech newsletter.

This week we’re attending The Shoddies, our very own awards presented for some of the biggest consumer let downs of the past twelve months. From disappointing service providers to useless - and in some cases downright unsafe - products, we’ll be telling you the brands we think you should avoid. Read a full list of products and services we awarded Shoddy awards to. Join Which? to get the magazine delivered direct to your door.

Today we're bringing you an episode from our sister podcast Which? Shorts, giving you the best seaside towns and villages in the UK according to Which? members. We're still working away hard on the next episode of Get Answers, and it'll be dropping in your feeds on Friday this week.

Health and beauty products are a staple of our everyday life. From the toothpaste we use as soon as we wake up, to the deodorant we use after jumping out of the shower, even the hayfever tablets many of us rely on at this time of year, we’re spending hundreds of pounds on stuff that helps us look, feel and smell good. But new research from Which? suggests you might be needlessly over-spending on many of your everyday products. We reveal when you can pick a bargain, and how to outsmart retailers when it comes to finding the best deals. Read our research on the own label food products that beat the big name brands.Sign up to our free Weekly Scoop, Food & Health, and Money newsletters.

Booking your next summer getaway is meant to be something to look forward to. Scrolling through the holiday websites looking at pictures of glorious pools and sandy beaches, deciding which room in the apartment has the best view over the coastline. You think you’ve found a great deal and then… the fees start to add up! The bargain holiday you thought you’d found is now tens, perhaps hundreds of pounds more expensive. So what can you do to beat the fees and bag a bargain for your next overseas holiday? We meet the woman who did just that as she shares her advice on how you can do the same.Check out our Which? Shorts podcast on how to prepare for your summer holiday & sign up to our free Travel newsletter.

Since launching in 2022, ChatGPT has been a game-changer in the world of AI. But it's perhaps the chatbots that companies are using for customer service where we have the most interaction with artificial intelligence. Tech author and broadcaster Chris Stokel-Walker and Which? Technology Editor Lisa Barber tell us how to beat the customer service chatbots and get the answers to our queries as fast as possible. Listen to our episode on AI scams & subscribe to our free Which? Technology newsletter.

The popularity of air fryers is booming. But are they the answer to our home cooking needs? Or are they just another fad that will fizzle out sometime soon? Sorted Food's Ben Ebbrell talks us through the best ways to use an air fryer and whether or not they can replace a traditional over. Plus, Which?'s Steph Kipling tells us how Which? puts them through the paces and what to look for when making a purchase. Read our list of the best air fryers.