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Episode 27 - Customer Retention
Episode 27

Episode 27 - Customer Retention

Fixed Ops Focus

March 23, 202636m 40s

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Show Notes

Steve Shaw and Dave Rogers dive headfirst into the critical world of customer retention and the power (or pitfalls) of service contracts and vehicle service contracts. They unpack proven strategies to keep customers coming back to your service drive long after the sale, while building lasting loyalty without giving away the store.