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Show Notes
Dave Rogers (America's Fixed Ops Director, Prognosticator of Profit) and Steve Shaw (Steve Shaw University, Fixed Ops 360) go off on a passionate tangent about the lost art of writing a repair order—the foundation of every profitable, transparent, and defensible service transaction.
They break down how to write a killer repair order the right way, stressing the timeless Three C's (Concern, Cause, Correction)