Everyday MBA

NYT bestselling author Fred Reichheld discusses the book "Winning on Purpose" and the unbeatable strategy of loving customers. Fred is one of the world's leading experts on customer loyalty. He created the Net Promoter System and founded Bain and Company's loyalty practice. The Net Promoter Score is used by businesses around the world to measure customer loyalty. He is the author of five books including the New York Times bestseller The Ultimate Question 2.0. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Guy Perelmuter discusses his book "Present Future - Business, Science and the Deep Tech Revolution." Guy is the founder of GRIDS Capital, a deep tech venture capital firm focusing on technological infrastructure and advancements like artificial intelligence, robotics, and next-gen life sciences. Present Future was awarded the Best Science Book of 2020 in Brazil. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Atul Minocha discusses his book "Lies, Damned Lies, and Marketing" and how to separate fact from fiction in marketing strategies. Atul Minocha is a partner at Chief Outsiders, a marketing consulting firm that helps CEOs accelerate growth, and a professor at the Hult International Business School. He is a frequent Forbes contributor. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Roy Sharples discusses his book "Creativity Without Frontiers" and ways to boost and leverage your creativity. Roy has researched what makes the creative mind tick and how highly-successful innovators like Andrew Carnegie, Walt Disney, Henry Ford, and Steve Jobs leverage their creative nature for huge success. How can you do it too? Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Fiona McDonnell discusses her book "Two Mirrors and a Cheetah," and ways to think differently, own your career, and succeed by being yourself. Fiona is a business leader with over 30 years working at large brands like Nike, McCormick and most recently at Amazon as a Retail Director in Europe. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Jon Picoult discusses his book "From Impressed to Obsessed" and principles for turning customers and employees into lifelong fans. Jon has worked with some of the world's top companies and been featured in places like The Wall Street Journal, The New York Times, USA Today and Forbes.com (where he's a regular contributor). Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Derek Penn discusses his book "Diary of a Black Man on Wall Street." He tells a story of hope and perseverance through the trials of life as a black man and banker in America as he rises to become one of Wall Street's top traders. Derek received his MBA from Duke University and has worked at many of the top investment firms including Morgan Stanley, Merrill Lynch, Lehman Brothers, and Fidelity. He is currently a member of the Board of Trustees at Charles Schwab. Host, Kevin Craine Do you want to be a guest?

Derek Lusk discusses leadership effectiveness and how to find it, measure it, and improve it. Derek is Head of Executive Assessment at AIIR Consulting and an expert at using data and science to predict leadership effectiveness in the C-Suite. He's a columnist for Psychology Today and the Harvard Business Review. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Adam Levin discusses the latest issues surrounding hackers, scammers and identity thieves. Adam is an expert in cybersecurity and consumer protection. He is the co-author of the book Swiped - How to Protect Yourself in a World Full of Scammers, Phishers and Identity Thieves, and the host of "What The Hack," a podcast that takes a light-hearted look at the heavy issues surrounding online security, fraud and cyber-crime. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Leon Kuperman discusses AI-driven cloud optimization and how organizations can reduce their cloud spending and boost their application development efforts. Leon is the co-founder and CTO of CAST.AI, a technology startup that combines AI with Kubernetes to provide savings and competitive advantage. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Bryan Cressey discusses his book "Be A Winner," and steps for entrepreneurial success. Bryan is a nationally recognized pioneer in the venture capital and private equity fields. He has co-founded four Private Equity firms and has been named by Time Magazine as one of four leading venture capitalists in America. Bryan was inducted recently inducted into the Chicago Entrepreneurship Hall of Fame. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Karen Hewitt discusses her book "People Power" and how to transform your business in the era of safety and wellbeing. Karen is CEO of Leaderlike Limited, a firm helping senior managers build sustainable and transformational cultures for health, safety and wellbeing. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Sarah Stein Greenberg from Standford University discusses "Creative Acts for Curious People" and how to think, create and lead in unconventional ways. Sarah is the executive director of the Hasso Plattner Institute of Design at Stanford. (aka Standford d.school). She leads a community of designers, faculty, and other innovative thinkers who help people unlock their creative abilities and apply them to the world. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Jesse Randall discusses venture capital investing for everyday investors. Until now, investing in venture capital has been available exclusively to only select agents and brokers. As the founder and CEO of Sweater Ventures, a VC fund for everyone, Jesse is changing all that. Sweater is poised to transform the investment landscape with a mobile-first experience that allows everyone direct access to the world's most exclusive asset class. Host, Kevin Craine Do you want to be a guest?

Bryan Adams discusses the book "Give and Get Employer Branding" and best practices for talent acquisition. Bryan is CEO and founder of Ph.Creative, an employer-branding agency with offices and clients across the world. He's worked with many big brands that we know like Apple, American Airlines, and Blizzard Entertainment. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Professor Tiziana Casciaro discusses the book "Power, for All" and how to recognize and navigate organizational power dynamics. Tiziana, and her co-author Harvard professor Julie Battilana, present new research on interpersonal and organizational networks, gender-bias and power. Tiziana has received distinguished scientific achievement awards from the Academy of Management and has been covered in the New York Times, Washington Post, CNN, TIME, and many more. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Zach Giglio discusses corporate identity and purpose-driven success. Zach is the founder and CEO of GCM, a global communications and marketing firm where they work to create human connections through communications and marketing. Their method for increasing profit and impact through identity-driven storytelling is celebrated by some of the world's largest companies. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Peter Oliver discusses his book "Making the Climb" and ways that sales professionals can make the transition from sales rep to sales manager. Peter is CEO & Chief Sales Officer at SaleFish, a Sandler Training firm, and an expert in professional sales. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Dorie Clark returns to the show to discuss "The Long Game" and how to be a long-term thinker in a short-term world. It's no secret that today's professionals feel rushed, overwhelmed, and perennially behind. Dorie is a best-selling author, a Harvard business review contributor, a professor at Duke University and The Long Game shares unique principles you can apply to finally break out of the frenetic day-to-day routine and transform your life and your career. Host, Kevin Craine Do you want to be a guest?

Itai Sudan discusses modern website design and digital marketing, Itai is founder and CEO at Duda, a leading web design platform for freelancers, creatives and small businesses. Duda was named PCMagazine's Editors' Choice website builder in 2017, 2018 and 2019, and currently hosts more than 14 million websites. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Rocco Carriero discusses his book "Three Cords Approach: To Life And Wealth Management For Business Owners." Rocco is a private wealth advisor at Ameriprise Financial Services and an expert in personal financial management for business owners. He has appeared on Fox and NBC, and his financial insights have been featured in publications including the Wall Street Journal and Forbes. Rocco helps his clients create balance in their work, health, and relationships...and says all three are necessary for creating long-term success in life. Listen for action items you can use today. Host, Kevin Craine Do you want to be a guest?

Rick Ness is one of the stars of Discovery's #1 series "Gold Rush." Discovery has launched a spin-off of the the series called "Winter's Fortune" that takes an inside look at the brutal off season prep work that goes into gold mining. The industry is estimated to top $12 billion in 2021 in the US alone. Rick talks about the series premier, the big business of gold mining, and some of the business skills that he has learned along the way. Host, Kevin Craine Do you want to be a guest?

Steven Wiideman discusses Search Engine Optimization and digital marketing. Most people may be familiar with the term SEO, but how do you really make it work for you? What are some of the advantages and opportunities that we should be capturing? And what should business owners do to leverage digital marketing today? Steve is president of Wiideman Consulting Group and an expert in search engine optimization and digital marketing. He's worked with big brands that we know, like Applebees, IHOP, Sketchers, Disney and many more...and specializes in helping multi-location brands rank better and generate more business from search engines. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Harvard professor Sandra Sucher discusses her book "The Power of Trust" and how companies build it, lose it, and regain it. Trust has declined in every sector and 65% of people today feel CEOs should be more accountable. Why is there such a negative trust issue? And what can you do about it? Learn from today's top researcher and thought-leader on the issue of trust. Host, Kevin Craine Do you want to be a guest?

Shantanu Nundy discusses his book "Care After COVID" and what the pandemic revealed is broken in Healthcare and how to reinvent it. Shantanu is a primary care physician, technologist, and executive who serves as Chief Medical Officer for Accolade, which delivers personalized health services to companies that cover over 2 million working Americans. Host, Kevin Craine

Felix Velarde discusses his book "Scale at Speed," and how to triple the size of your business. Felix is CEO and co-founder of 2Y3X, an innovative business growth consultancy. He is an Adjunct Professor at the Hult International Business School teaching in its MBA and International Masters programs and an expert in customer relationship management, business acceleration and strategy design. For business owners who feel that their business may have stalled, or are wondering how they may need to retool for the new norm, find out what factors contribute to business plateauing and what should we do about them. Host, Kevin Craine

Jen Fisher discusses the new book "Work Better Together" and how employee well-being boosts bottom line results. Jen is the Chief Well-Being Officer at Deloitte. Along with co-author/researcher Anh Phillips, Jen's book explains how working remotely, over-relying on digital communication, and always being "on" is fast-increasing feelings of isolation and burnout―and that now is the time to focus on positive social interactions and relationships in the workplace. Listen for three action items you can use today. Host, Kevin Craine

Professor Ed Hess discusses his book "Hyper-Learning" and how to adapt at the speed of change. Digital Age raises the question of how we humans will stay relevant in the workplace. Ed says we have to be able to excel cognitively, behaviorally, and emotionally in ways that technology can't. Find out how in this interview. Ed Hess is a Professor of Business Administration and an Executive-in-Residence at the Darden Graduate School of Business. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Mike Zani discusses his book "The Science of Dream Teams," and how talent optimization can drive engagement, productivity, and performance. Mike was coach of the 1996 US Olympic Team. He holds a BS from Brown University and an MBA from Harvard Business School. Why do some teams succeed while others stumble? Find out more in this interview. Host, Kevin Craine Do you want to be a guest?

David Jenness from IBM joins us in this special episode to discuss the IBM "Build A Bot" Challenge. Between June 15 and July 15, 2021 IBM is offering two $10,000 cash prizes to anyone who can build and RPA application that makes a difference in the world. This challenge is open world wide to everyone who is not an IBM employee or a government employee. Listen to find out more. Click here to enter the challenge -- Robotic Process Automation for the common good. Host, Kevin Craine Do you want to be a guest?

Heather Moyer discusses talent acquisition and the future of work. Heather is CEO and Founder of HNM Systems, an award-winning staffing firm and a member of the Forbes Business Council. Listen for advice on finding, keeping and maximizing the people talent of your organization, and ways to gain advantage in the future of work, today. Host, Kevin Craine

Frank Calderoni discusses his book "Upstanding" and how company character catalyzes loyalty, agility, and hypergrowth. Frank is the CEO of Anaplan and has worked with some of the worlds best known brands, like Netflix, Cisco, Disney and Coca-Cola to drive higher performance and growth. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Frank Mattes discusses his book "Lean Scaleup" and how to achieve innovation at scale. Everyone talks about the importance of innovation. But translating what is viable into something that is scalable and will really move the needle is hard. Hear a framework that you can use to create new business from innovation with more certainty. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Jonathan Byrnes from MIT discusses his book "Choose Your Customer" and how to compete against digital giants like Google and Amazon. Jonathan earned a doctorate from Harvard and has taught at MIT for over 30 years. Some of today's biggest names in tech and business have been among his students. He is a frequent contributor to Harvard Business Review and the author of "Islands of Profit in a Sea of Red Ink", named by Inc. as a Best Book for Business Owners. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Shane Foss, CEO of Hooray Health, discusses effective team leadership in healthcare. Shane has held executive and leadership positions in orthopedic medical device sales, surgical bundles, even medical buildings and hospitals. We talk about effective teams, but also about the new norm of healthcare industry. After 20 years as an executive in the medical industry, Shane's frustration over the exorbitant price of healthcare inspired him to launch Hooray Health, an unconventional health insurance company that works to make healthcare coverage simple, accessible and affordable.

Chris Surdak discusses his book "The Care and Feeding of Bots," and how to use robotic process automation successfully. Chris is a leading expert in big data and analytics. He's been with us before talking about his books "Data Crush" and "Jerk." And if you've wondered what all the fuss is about when it comes to process automation, or if you've been struggling to use RPA in ways that make a difference, you don't want to miss this interview. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

Lida Citroën discusses her book "Control the Narrative" and how executives can build, pivot and repair your reputation. Everyone has a personal brand, either by design or default. And your reputation is one of the most critical determinants of your career success. Lida is a TEDx speaker and a personal branding and reputation management expert. You've seen here in places like MSNBC, Forbes, and Bloomberg. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

NYT bestselling author and award-winning Harvard Business School professor Dr. Ram Charan discusses his new book "Rethinking Competitive Advantage" -- a number one new release on Amazon. Ram is a world-wide expert on business strategy. For years, he has worked with the CEOs of some of the world's most successful companies, including GE, Bank of America, Verizon, Coca-Cola, 3M, Merck...and many more. Listen for action items you can use today. Host, Kevin Craine Do you want to be a guest?

Dr. Carol Poore from Arizona State University discusses her book "Strategic Impact," and how to make the most of strategic planning. Analysts estimate that 67% of strategic plans fail. Find out why, and what to do differently in order to make a real impact on your organization. Carol is CEO of Poore & Assoc. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest?

The real-life "Rocketman" Ky Michaelson talks about "Homemade Astronauts" premiering this week on Discovery+. The TV series follows the journey of three civilian rocket builders and Ky aims to become the first amateur to build and launch a manned space rocket. We talk about the show, the business of space, and his 50 year entrepreneurial journey as a rocketeer. Host, Kevin Craine Do you want to be a guest?

Varun Talwar, Co-Founder and CEO of Tetrate, discusses the next generation of Cloud computing and how a microservices architecture can be used to build scalable and dynamic business applications. In a typical microservice architecture, the application consists of multiple microservices that communicate over the network, with each service performing a specific business task. One of the biggest benefits you get is that you can have different developers working on different services simultaneously. Listen as we explore the advantages for organizations. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Ash Fontana discusses his book "The AI-First Company," and how to compete and win with Artificial Intelligence. Ash became one of the most recognized startup investors in the world after launching online investing at AngelList. He then became a Managing Director of Zetta, the first investment fund that focused on AI. He has appeared in Fast Company, Bloomberg, Forbes, and CNBC, among others. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Dennis Rebelo discusses his book "Story Like You Mean It" and how to build and use your personal narrative. Dennis is Professor of Technology, Leadership & Management at Roger Williams University. Each of us has a story to share, a mixture of lived experiences—planned and unplanned—that come together and give shape to who we are. Learn how to craft your story and use it to boost your success in work and in life. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Tom Eisenmann from Harvard identifies six reasons why most startups fail and what you can do to avoid them. His new book "Why Startups Fail" provides a better roadmap to entrepreneurial success. Tom is a Professor of Business Administration at Harvard Business School and the faculty co-chair of the Arthur Rock Center for Entrepreneurship. He has guided over 1,000 students and alumni on their new ventures—many, to massive success. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Andrew Freedman discusses his book "Thrive"...a number one Amazon best-seller...and ways to build a high performance organizational culture. Regardless of the industry you are in, or the systems that makes your business run, having a high degree of success often comes down to people and how they work together. Listen as we explore how to take organizational culture from a hopeful concept to a real-world advantage. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

New York Times Best-Seller Josh Linkner discusses his new book "Big Little Breakthroughs" and how small everyday innovations drive results. Josh has been the founder and CEO of five tech companies, which sold for a combined value of over $200 million, and is the author of a number of books including the New York Times Bestsellers, "Disciplined Dreaming" and "The Road to Reinvention". Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

What is the new normal, and where do we go from here? Bill Jensen discusses his book "The Day Tomorrow Said No," and the future of leadership and the workplace. Bill is globally ranked as a Top 5 thought leader in the future of work. His first book, "Simplicity," was the number 5 Leadership Management book on Amazon in 2000. Since then he's gone on to write several other acclaimed books. Listen for action items you can use today to shape your future. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Captain Keith Colburn discusses the new season of "The Deadliest Catch" premiering this week on Discovery TV and Discovery+. Due to COVID-imposed lockdowns, the Alaska Department of Fish and Game weren't able to conduct their summer crab survey. Meaning this year, Keith and his fellow captains will be fishing blind – making an already challenging season even more difficult. Listen as we explore the implications to the high-stakes crab fishing industry and hear Keith's adventurous entrepreneurial story. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Ben Pring discusses his book "Monster" and how technology rules our jobs, lives, and future. Ben was named as one of 30 thinkers to watch in 2020 by Thinkers 50, and he is part of the Labor and Work Life program at Harvard Law School. How can we take back control of technology so it will shape the society we want for ourselves instead of becoming a monster we can no longer tame? Listen as we explore the implications. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

Brian Pagano, VP and Chief Catalyst at Axway, discusses why companies should "open everything" and move to an API-first world. This approach helps renew heritage IT infrastructures, extend the reach of data and systems through open API's, and unlock new business opportunities as a result. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?