PLAY PODCASTS
E444 | Alicia Carney, ex-Deliveroo: Defining and Validating Your Ideal Customer Profile [Path to Market]

E444 | Alicia Carney, ex-Deliveroo: Defining and Validating Your Ideal Customer Profile [Path to Market]

EUVC · EUVC

April 11, 202541m 28s

Audio is streamed directly from the publisher (anchor.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.

Show Notes

In this insightful episode of “Path to Market”, Director Natasha Lytton and co-host Micah Smurthwaite, Partner at Pipeline Ventures, are joined by Alicia Carney, a seasoned product marketing expert with extensive experience at high-growth startups like Deliveroo. Together, they dive deep into identifying and validating Ideal Customer Profiles (ICPs) in pre and post product-market fit stages. Alicia shares her insights on navigating early market fit through to scaling operations post-product market fit.

Here what's covered:

  • 01:01 - 01:36 | Pre-Product Market Fit Strategies
  • 01:36 - 02:30 | Validating Customer Assumptions
  • 02:30 - 03:50 | Effective Customer Interviews
  • 03:50 - 05:04 | Identifying ICP and Pain Points
  • 06:23 - 07:39 | The Importance of Customer Feedback
  • 07:39 - 08:54 | Retention vs. Acquisition Strategies
  • 08:54 - 10:15 | Post-Product Market Fit Tactics