Season 2 · Episode 98
98. Doing CX Leadership Right Based on Brain Science with Alain Hunkins
Doing Customer eXperience Right In The AI Era | Stacy Sherman · stacy sherman; Doing CX Right
August 14, 202333m 11s
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Show Notes
How does our brain's design shape our customer interactions? And could it be the secret weapon for unparalleled customer service? Join Stacy Sherman and Alain Hunkins as they shed light on these intriguing questions. Navigate the ups and downs of evolving from a top performer to a game-changing leader, grasp the essence of every customer chat, and tap into the magic of genuine connection. With actionable tips on growth, feedback mastery, and forging impactful bonds, this episode is a must-listen for those eager to redefine leadership and supercharge customer rapport as a competitive advantage. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.