Season 1 · Episode 9
9. How To Hug Your Haters & Make Customers Love Your Brand Featuring Jay Baer
Doing Customer eXperience Right In The AI Era | Stacy Sherman · Stacy Sherman, DoingCXRight®
October 5, 202132m 33s
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Show Notes
Too many companies invest too much money to acquire new clients instead of making current ones your volunteer marketers. My guest, Jay Baer, 6x author and Hall of Fame speaker shares leadership and business tips about: *How to 'Hug Your Haters' and why ("Don't whine about customers giving bad reviews, hug them for helping you become better at what you do.") *Tactics to make customers LOVE and talk about your brand *Design the right organizational structure to deliver the best customer experiences and service Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.