Season 1 · Episode 67
67. Fireproof Strategies To Lead Teams And Thrive Through Disruption with David Hollenbach
Doing Customer eXperience Right In The AI Era | Stacy Sherman · Stacy Sherman, Doing CX Right
December 4, 202232m 8s
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Show Notes
We all face stressful situations. Some put out fires literally, like David Hollenbach who spent 23 years in public safety, while others do so figuratively in the workplace. David shares fireproof strategies to thrive through disruption, overcome limiting beliefs, create a plan for the future, and leave an intentional legacy. You'll hear personal stories and captivating case studies to help you be an effective leader and communicator to improve experiences for employees, customers, citizens ~ all humans. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.