Season 1 · Episode 43
43. Improving Customer Journeys With Employees As Heroes with Ian Golding
Doing Customer eXperience Right In The AI Era | Stacy Sherman · Stacy Sherman
June 12, 202239m 13s
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Show Notes
What's the value of mapping out your customer journey? How do you get CEOs and company leaders to care more about customer experiences and intentionally turn employees into loyal brand advocates? Stacy Sherman and featured guest Ian Golding, answer these fundamental questions and reveal key principles to get people to want to buy and work for your company. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.