Season 7 · Episode 170
170. How to Move From Customer Success or Service to CX Leadership | Stacy Sherman
Doing Customer eXperience Right In The AI Era | Stacy Sherman · Stacy Sherman; Doing CX Right
April 7, 202511m 50s
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Show Notes
Wondering how to move from customer success or service into a true customer experience leadership role—without needing a new title? In this episode, Stacy Sherman explores what it really means to lead CX from wherever you sit in the organization. If you're looking to expand your influence, gain visibility, and make a broader impact on your company's customer journey, this conversation is for you. Discover the mindset shifts and strategic actions that can set you apart—and why now might be the perfect time to step into a CX leadership path. Book time with Stacy through this link. Access our FREE Customer Experience Audit Tool: Click here. Learn more at DoingCXRight.com. Grow as a CX Professional with our numerous Resources.