Season 5 · Episode 129
129. Improving Customer Service and Retention - The DARMA™ Method | Dave Seaton
Doing Customer eXperience Right In The AI Era | Stacy Sherman · stacy sherman; Doing Customer Experience Right
April 29, 202428m 36s
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Show Notes
Ever feel like you're losing customers as fast as you gain them? Wondering how to stop this 'leaky bucket' scenario? Join Stacy Sherman and guest Dave Seaton on the Doing CX Right podcast as they explain the DARMA™ method --a proven approach to sealing those leaks by improving how you interact with customers throughout their journey. You'll learn how to strengthen relationships and boost satisfaction, effectively turning one-time buyers into loyal fans. You'll hear practical strategies that help prevent churn and enhance customer service for scaleable growth. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.