Season 4 · Episode 116
116. Using a "Give and Get" Philosophy to Improve Employee and Customer Satisfaction with Bryan Adams
Doing Customer eXperience Right In The AI Era | Stacy Sherman · Stacy Sherman; Doing Customer Experience Right
January 29, 202425m 10s
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Show Notes
Are toxic employees driving your customers away? Are you struggling with high employee turnover and poor customer satisfaction? Learn powerful strategies from brand experts Stacy Sherman and Bryan Adams about intentionally design candidate and customer experiences that attract talent, reduce attrition, and drive growth through a "Give and Get" philosophy. You'll hear how brands like Amazon and Vans apply radical candor and compassionate accountability to develop high-performing teams known for enriching people's lives. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.