Season 3 · Episode 103
103. Designing Immersive Customer Experiences Based on Leading Brand Case Studies with Joe Wheeler
Doing Customer eXperience Right In The AI Era | Stacy Sherman · stacy sherman; doing cx right
October 9, 202331m 4s
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Show Notes
How can you intentionally design impactful, immersive customer experiences amid constant digital change? Stacy Sherman and Joe Wheeler share proven strategies based on analysis of real case studies, from successes like Nike to failures of other brands. You'll also hear the latest techniques to blend human connections and digital innovation based on research, not hype. By the end of this episode, you'll be ready to equip your organization with actionable CX lessons that drive customer loyalty and long-term growth. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.