Season 3 · Episode 102
102. Empathy at Scale: Building lasting customer and employee relationships with Natalie Petouhoff
Doing Customer eXperience Right In The AI Era | Stacy Sherman · Stacy Sherman; Doing CX Right
September 25, 202332m 57s
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Show Notes
Are you facing roadblocks in your business, struggling to connect with your customers and adapt to corporate structures? Have you ever considered that empathy could be your solution? Join our podcast host, Stacy Sherman and guest, Natalie Petouhoff, as they embark on a journey into the world of empathy in business. You'll hear how top-performing companies are using empathy to overcome these common challenges. And, discover practical insights and strategies to break free from corporate constraints and authentically value customers and employees. The insights shared are based on research and real-life case studies, providing actionable takeaways to enhance your business success now and into the future. Learn more at DoingCXRight.com. Access our FREE Customer Experience Audit Tool: Click here. Grow as a CX Professional with our numerous Resources. Book time with Stacy here.