Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation

This week, David Wright is joined by Stephen Brobst, Chief Technology Officer of Ab Initio Software, to delve into his journey in technology, the importance of teamwork and the future of AI and data management.Key Takeaways:(02:26) Stephen’s role at Ab Initio, which is known for innovation and engineering.(03:10) Smart people are important for success.(04:18) A summer internship sparked Stephen’s interest in high-speed computing.(09:41) Stephen values experiences and travel over possessions, advocating minimalism.(12:29) Ab Initio’s culture of tackling complex problems.(15:12) Adapting to the collaborative environment at MIT.(17:47) The importance of team diversity for problem-solving.(20:01) Transforming raw data into valuable products and transparency in AI.(25:11) Democratizing data access and reducing technical debt.Resources Mentioned:Stephen Brobst -https://www.linkedin.com/in/stephen-brobst/Ab Initio Software -https://www.linkedin.com/company/ab-initio/“The Narrow Corridor” by Daron Acemoglu and James A. Robinson -https://www.penguinrandomhouse.com/books/555400/the-narrow-corridor-by-daron-acemoglu-and-james-a-robinson/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Darlene Reina, Head of IT & Business Systems at Calendly, to discuss the evolving role of IT leadership and strategic alignment within fast-growing tech companies.Key Takeaways:(02:58) Darlene shares a piece of career advice and its significance to her career.(04:00) From working at Apple and higher education to leading IT at Calendly.(05:50 Communicate and engage with different audiences: The importance of storytelling in IT.(09:00) Learning from failures and the critical role of alignment and stakeholder buy-in for successful IT management.(16:00) Exploring the broader responsibilities and vision for IT within Calendly, including improving internal operations and system integrations.(19:55) The impact of strategic IT management on company-wide alignment and operational efficiency during scale-up phases.(27:01) Integration of large language models and AI within Calendly to streamline operations and enhance internal efficiencies.(34:00) Reflections on the future of work and the role of AI in transforming organizational tasks and responsibilities.Resources Mentioned:Darlene Reina -https://www.linkedin.com/in/darlenereina/Calendly -https://www.linkedin.com/company/calendly/"Amp It Up" by Frank Slootman -https://www.amazon.com/Amp-Unlocking-Hypergrowth-Expectations-Intensity/dp/1119836115"Radical Candor" by Kim Scott -https://rb.gy/jitz9oThanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Jessica Kalinowski, VP of DevOps and Corporate IT for connectRN, to explore how embracing challenges and leveraging technology can enhance healthcare delivery and clinician support.Key Takeaways:(02:23) Jessica introduces her role and the mission of connectRN to improve work-life balance for clinicians.(03:08) The importance of stepping out of your comfort zone to drive career transformation.(06:37) How DevOps principles can be applied across different sectors of a business to foster significant change.(11:31) Jessica shares a personal story of resilience and its impact on her professional approach to site reliability.(19:04) Discussing influential leadership books and the impact of modern leadership styles in technology.(21:02) Vision for connectRN’s culture of reliability and shared ownership to support clinicians.(22:15) The challenges of meeting the demands of a changing healthcare industry post-COVID.(35:39) Jessica's advice to her younger self on seizing opportunities and overcoming imposter syndrome.Resources Mentioned:Jessica Kalinowski -https://www.linkedin.com/in/jessica-kalinowski-4159636b/connectRN -https://www.linkedin.com/company/connectrn/Books by Bridgette Hyacinth on leadership -https://brigettehyacinth.com/books/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, Huntzinger Partner and Executive Vice President Dr. William Reed, PhD is joined by Aaron Wootton, Chief Digital Officer of Huntzinger Management Group, to delve into the integration of AI and digital technologies in healthcare. They discuss the transformational role of these technologies in improving patient care and operational efficiency. Key Takeaways:(03:40) Telemedicine and call centers as transformative healthcare technologies.(04:19) Aaron reflects on 25 years in healthcare IT and its impact.(05:50) Digital transformation with reference to the Kodak story.(07:55) Challenges of digital consumer services in healthcare.(09:30) AI solutions proposed for physician shortages.(11:35) The critical role of chief digital officers in healthcare.(18:44) Future FDA AI regulations and innovation.(22:27) Data management's key role in healthcare outcomes.(25:26) CIO guidance on digital transformation and governance.(29:49) AI's predicted impact on clinical precision medicine.Resources Mentioned:Aaron Wootton, -https://www.linkedin.com/in/aaron-wootton-60778b9a/Huntzinger Management Group | LinkedIn -https://www.linkedin.com/company/huntzinger-management-group/Huntzinger Management Group | Website -https://huntzingergroup.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Manjit Rana, Executive VP of Clearspeed, to explore the topic of disruptive technologies in the insurance industry and the power of voice analysis technology.Key Takeaways:(01:30) Looking at challenges from different perspectives to enhance creativity and innovation.(04:13) Disruption typically comes from outside an industry, emphasizing the need for external insights.(09:57) The evolution of Manjit’s career, from the RAF to entrepreneurship and insurance. (19:47) Adapting and overcoming fear to foster entrepreneurial growth.(23:44) Startups are more innovative than corporations because financial constraints force them to be creative and resourceful.(36:08) Clearspeed’s technology, accuracy, and potential applications in various industries, such as security and recruitment.(43:15) Innovative uses of Clearspeed technology in different contexts. Resources Mentioned:Manjit Rana -https://www.linkedin.com/in/manjitrana/?originalSubdomain=ukClearspeed | LinkedIn -https://www.linkedin.com/company/clearspeed-corp/Clearspeed | Website -https://www.clearspeed.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Paula Ferrada, Division and System Chief for Acute Care Surgery and Trauma of Inova Healthcare, to discuss the importance of building effective trauma care systems. She also talks about embracing diversity of thought to drive innovation in medicine and never giving up on your dreams.Key Takeaways:(02:06) The key to achieving your dreams is not to quit, even when it gets difficult.(11:28) Dreaming big and believing in yourself allows you to achieve your goals, however impossible they may seem.(14:11) Your path in life is unique. Don’t compare yourself to others.(21:04) Trauma care systems significantly reduce mortality rates.(23:29) Healthcare rationing is a daily reality in many parts of the world.(32:49) Creativity and questioning the status quo drive innovation in medicine.(33:09) Diversity of thought and healthy conflict lead to better solutions.(34:03) Persisting through challenges will lead to achieving your dreams.Resources Mentioned:Paula Ferrada -https://www.linkedin.com/in/paula-ferrada-md-facs-fccm-mamse-9b659352/Inova Healthcare -https://www.linkedin.com/company/inovahealth/Presence by Amy Cuddy -https://www.amazon.com/Presence-Bringing-Boldest-Biggest-Challenges/dp/1478930152The Atlas of the Heart by Brené Brown -https://brenebrown.com/book/atlas-of-the-heart/The Hero With a Thousand Faces by Joseph Campbell -https://www.amazon.com/Thousand-Faces-Collected-Joseph-Campbell/dp/1577315936Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Jared Mabry, Chief Information Officer of D4C DENTAL BRANDS, INC. He shares insights from his career journey and his vision for leveraging technology to enhance the dental experience, especially for pediatric patients.Key Takeaways:(3:09)  Don’t be afraid to take on challenging opportunities others may avoid.(12:26)  It’s okay to learn on the job by experiencing situations firsthand and giving yourself grace when facing the unknown.(20:10)  Mistakes are inevitable, but how you respond to them speaks volumes.(24:48)  Using technology can ease dental fears, making the experience more manageable and less frightening, especially for children.(32:24)  Seek passionate team members who love making a positive impact through their technological skills.(37:15)  Advise your younger self not to fear taking on difficult tasks, as learning happens through experience and action.Resources Mentioned:Jared Mabry -https://www.linkedin.com/in/jaredmabry/D4C DENTAL BRANDS, INC. -https://www.linkedin.com/company/d4c-dental-brands-inc./“The Science and Art of Longevity” by Peter Attia -https://peterattiamd.com/outlive/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Lee Rickles, CIO and Director of Humber Teaching NHS Foundation Trust to discuss digital transformation in healthcare.Key Takeaways:(4:32) Understand the consequences of your actions and inaction when leading change.(8:05) Fail fast and pivot; don't wait six months to change course.(23:00) Focus on people, not just processes and tools.(24:59) Users don't care about technology itself, just that it works.(30:56) Be willing to learn; don't think you know everything.(36:36) Use adapters to connect systems and enable data sharing.(43:51) Change how people work; technology alone is not transformation.Resources mentioned:Lee Rickles -https://www.linkedin.com/in/leerickles/?originalSubdomain=ukHumber Teaching NHS Foundation Trust | LinkedIn -https://www.linkedin.com/company/humbernhs/Humber Teaching NHS Foundation Trust | Website -https://www.humber.nhs.uk/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Jan Husby, Chief Information Officer of PRA Group, to discuss leveraging technology and data to improve customer experiences in the financial services industry.Key Takeaways:(02:48) Start simple when implementing new technology to allow for learning and flexibility.(06:29) Develop trust in your own judgment through experience.(12:17) A clear vision attracts talent and promotes innovation.(16:55) Embrace new technology, even when it doesn't always work.(18:16) Work closely with compliance to meet regulations in a pragmatic way.(18:52) Cybersecurity threats require continuous training and vigilance.(20:10) Consumers eagerly adopt new financial technologies that are convenient.Resources Mentioned:Jan Husby -https://www.linkedin.com/in/janhusby/PRA Group -https://www.linkedin.com/company/pragroup/Cyber Crisis -https://www.amazon.com/Cyber-Crisis-Protecting-Business-Threats/dp/1950665836Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Gene Kim, the author and researcher behind “The Phoenix Project” and “The DevOps Handbook,” to discuss wiring organizations for high performance.Key Takeaways:(02:55) Study how high performers achieve great outcomes.(08:02) Design humane and helpful user experiences.(15:46) Segment work to enable independence.(21:20) Leaders should enable joint problem-solving.(29:34) Amplify signals to catch issues early.(37:05) Lead with courage, not fear.(39:23) Seek out people who are smarter than you.Resources Mentioned:Gene Kim -https://www.linkedin.com/in/realgenekim/The Phoenix Project -https://www.amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/0988262592The DevOps Handbook -https://www.amazon.com/DevOps-Handbook-World-Class-Reliability-Organizations/dp/1942788002The Unicorn Project -https://www.amazon.com/Unicorn-Project-Developers-Disruption-Thriving-ebook/dp/B07QT9QR41Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Niraj Patel, Chief Information Officer of Greystone. They discuss staying positive during difficult times, embracing discomfort to grow and collecting data to revolutionize the customer experience.Key Takeaways:(07:07) Doing the right thing leads to success.(14:36) Core principles learned early stay with you.(17:44) Ask leaders for help to grow in new roles.(19:37) Simplify complex technology so everyone understands it.(28:10) Adapt mindsets for new technology adoption.(34:30) Stay humble to keep learning.(47:32) Stay positive and keep looking forward during hard times.Resources Mentioned: Niraj Patel -https://www.linkedin.com/in/nirajpateltechleader/Greystone -https://www.linkedin.com/company/greystonecref/Liar's Poker by Michael Lewis -https://www.amazon.com/Liars-Poker-Norton-Paperback-Michael/dp/039333869XThanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Jeff Hibbard, Chief Digital Officer of Truliant Federal Credit Union, to discuss digital transformation and leadership in the credit union space.Key Takeaways:(03:25) Adapt plans as needed instead of sticking rigidly to them.(04:31) Have vision, but be ready to pivot strategies.(11:16) Effective communication is critical for major initiatives.(15:43) Managing competing interests is tough when scaling.(24:22) Change processes before implementing new tech.(26:36) People’s struggles are hard during transitions.(29:22) AI promises significant potential despite its early stage.Resources Mentioned: Jeff Hibbard -https://www.linkedin.com/in/jeffhibbard1/Truliant Federal Credit Union -https://www.linkedin.com/company/truliant-federal-credit-union/The Phoenix Project -https://www.amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/0988262592Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Andrew Raynes, Chief Information Officer of Royal Papworth Hospital NHS Foundation Trust, to discuss leading with humility in healthcare and the importance of people in digital transformation.Key Takeaways:(03:34) Have a plan, stick to it and have the courage to carry it out.(05:14) Focus on people, not just technology.(10:36) Live in an ambidextrous world, and keep the lights on while innovating.(17:18) Be kind, work with integrity and do your best for people.(21:22) Tech that is used for good can also be used for bad.(36:13) Money’s not infinite, control healthcare spend.(40:26) Stay focused on solving problems, not hype.Resources Mentioned:Andrew Raynes -https://www.linkedin.com/in/andrew-raynes-chcio-msc-942300a/Royal Papworth Hospital NHS Foundation Trust | LinkedIn -https://www.linkedin.com/company/royal-papworth-hospital-nhs-foundation-trust/Leaders Eat Last by Simon Sinek -https://simonsinek.com/books/leaders-eat-last/Royal Papworth Hospital NHS Foundation Trust | Website -https://royalpapworth.nhs.uk/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Abdullah Birdsong, Director of Business Modeling and Transformation at Novant Health, to discuss the innovation of the current health system and the importance of resilience.Key Takeaways:(01:41) Be proactive and open to emerging partnerships.(07:08) Link a personal mission to help lives.(13:29) Turn professional setbacks into rebounds.(19:09) Develop patience and listen to foster growth and understanding.(21:26) Advance tech while keeping healthcare people-focused.(25:06) Reflection strengthens resilience and character.(32:10) Innovation accelerates wait times.(37:57) Healthcare is people-centric.Resources Mentioned:Abdullah Birdsong -https://www.linkedin.com/in/abdullahbirdsong/Novant Health -https://www.linkedin.com/company/novanthealth/Good to Great -https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0066620996The Bible -https://www.biblegateway.com/Your First 90 Days -https://www.amazon.com/First-90-Days-Strategies-Expanded/dp/1422188612Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Michele Buschman, Chief Information Officer of American Pacific Mortgage, to discuss leveraging technology to improve mortgage lending.Key Takeaways:(03:16) Partner across business silos for a healthy company.(08:13) Building solutions from scratch.(17:31) Prioritize family over work demands.(24:37) Fail fast and learn from mistakes.(26:22) Standardize processes before automating them.(29:34) Provide omnichannel mortgage experiences.(36:03) Enable exception-based mortgage processing.Resources Mentioned:Michele Buschman -https://www.linkedin.com/in/michelebuschman/American Pacific Mortgage -https://www.linkedin.com/company/american-pacific-mortgage/Jesus, CEO -https://www.amazon.com/Jesus-CEO-Ancient-Visionary-Leadership/dp/0786881267American Pacific Mortgage -https://www.apmortgage.com/joinThanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Duleep Wikramanayake, Vice President of Information Technology at SimonMed Imaging, to share his insights on personal growth, leadership and the importance of honesty and transparency in life and career.Key Takeaways:(03:01) Keep your word impeccable; actions matter most at the end of the day.(09:23) It just takes effort to get better.(18:42) The truth is before you, whether you like it or not; accept it.(24:12) Live life without expectations.(28:35) Apologizing repeatedly for past mistakes is fruitless.(29:24) Resentment only hurts you, not your target.(31:41) Align with and make leaders successful. Don’t posture against them.(40:28) Loyalty is disappearing in relationships.(47:27) Learning emotional skills earlier in life benefits all.Resources Mentioned:Duleep Wikramanayake -https://www.linkedin.com/in/duleep-wikramanayake-01a0124/SimonMed Imaging -https://www.linkedin.com/company/simonmed-imaging/The Four Agreements by Don Miguel Ruiz -https://www.amazon.com/Four-Agreements-Practical-Personal-Freedom/dp/1878424319A Guide to Rational Living by Albert Ellis -https://www.amazon.com/Guide-Rational-Living-Albert-Ellis/dp/0879800429The Power of Now by Eckhart Tolle -https://www.amazon.com/Power-Now-Guide-Spiritual-Enlightenment/dp/1577314808Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Dr. Zeev Neuwirth - Healthcare Executive and Author - to discuss the most critical challenges, trends and solutions in the healthcare industry. Dr. Neuwirth is also the founder, producer and host of Creating a New Healthcare Podcast and the author of Reframe Healthcare and Beyond The Walls.Key Takeaways:(02:08) Our healthcare system fails to properly serve patients, families and providers.(08:06) The dominant flaws include racism, sexism, ageism and reductionism.(14:11) Humanism and consumerism should guide improvements.(26:50) A new strategy based on digital enablement and business model transformation.(37:24) The healthcare crisis reflects and impacts larger societal problems.(43:11) Speaking out against the status quo is crucial for change.Resources Mentioned:Dr. Zeev Neuwirth -https://www.linkedin.com/in/zeevneuwirth/Creating a New Healthcare Podcast -https://www.linkedin.com/company/creating-a-new-healthcare/Reframe Healthcare -https://www.linkedin.com/company/reframe-healthcare/Beyond the Walls -https://www.amazon.com/Beyond-Walls-MegaTrends-Disruptors-Transforming/dp/1642253820Creating a New Healthcare Podcast -https://www.creatinganewhealthcare.com/Zeevneuwirthhealth.com -http://zeevneuwirthhealth.com/Dr. Zeev Neuwirth’s YouTube channel -https://www.youtube.com/channel/UCE-NO0OgzaRIKkOYuQaTdvQThanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Pablo Pantaleoni, Chief Digital Officer of LifeStance Health to discuss improving access to mental healthcare through technology.Key Takeaways:(01:18) Seek people smarter than yourself to gain valuable new perspectives.(05:42) Don't stay in unfulfilling jobs solely for promotion potential.(09:27) Maintain alignment with co-founders on business vision and priorities.(18:37) Keep teams aligned during rapid growth by regularly communicating context.(21:01) Leverage technology tools to augment the capabilities of skilled staff.(23:39) Provide flexible care options to meet patients wherever they are.(26:39) Standardize tools and platforms after acquisitions to optimize operations.Resources Mentioned:Pablo Pantaleoni -https://www.linkedin.com/in/pablopantaleoni/LifeStance Health -https://www.linkedin.com/company/lifestance-health/The Innovator's Dilemma -https://www.amazon.com/Innovators-Dilemma-Revolutionary-Change-Business/dp/0062060244The Phoenix Project -https://www.amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/0988262592Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright speaks with Alice Cathcart, Chief Information Officer of GoodLeap, a sustainable home improvement lending platform and software provider.Key Takeaways:(03:18) Figuring out how to be authentic is key — spend time doing what's important to you.(07:56) Climate change conflicts tied to water access will define this century.(11:50) Balancing organizational and team needs.(12:08) Deliver hard messages with compassion — don't set unrealistic expectations.(17:20) Developing soft skills takes dedicated time and emotional space.(23:25) Accept mistakes and take the best path forward.(36:38) If controlled by the few, technological changes may not benefit humanity.Resources Mentioned:GoodLeapThanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Neil Ray, Chief Innovation & Technology Officer of Duke Health Integrated Practice, to discuss embracing change and interdisciplinary collaboration in healthcare.Key Takeaways:(04:21) Identify a problem and apply a solution — no matter your role or level.(05:04) Innovation can take the form of small, practical solutions.(05:22) Experiment, iterate and learn from failures.(11:12) Value interdisciplinary collaboration.(16:16) Integrate technology thoughtfully into healthcare.(21:06) Prioritize patient-provider relationships.(21:35) Leverage technology to enhance patient experience.(22:07) Balance technology and human connection.(26:07) Cultivate a continuous learning mindset.Resources mentioned:Neil Ray -https://www.linkedin.com/in/neilraymd/Duke Health Integrated Practice, -https://www.linkedin.com/company/duke-health-integrated-practice/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright talks with Josh Goode, Chief Information Officer of SCAN Group and SCAN Health Plan. Josh discusses key learnings from his career, including why it’s vital to keep showing up to do your best work, even in difficult situations, while maintaining a growth mindset.Key Takeaways:(02:27) Modernization is a continuous journey, not a point-in-time project.(10:07) Show up and do your best work, even in tough situations. (13:19) Look for opportunities to learn and grow daily. (23:26) Leverage data aggregation across healthcare to drive personalized member experiences.(32:21) Develop a network, lean on it, and learn from others’ experiences.(38:38) Adopt new technologies like AI in an ethical manner to reduce complexity in healthcare.Resources Mentioned:Josh Goode -https://www.linkedin.com/in/josh-goode-a6099a14/SCAN Group -https://www.linkedin.com/company/thescangroup/The Phoenix Project -https://www.amazon.com/Phoenix-Project-DevOps-Helping-Business/dp/0988262592The Mountain Between Us -https://www.amazon.com/Mountain-Between-Us-Novel/dp/0767927028Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Dr. Alistair Erskine, Chief Information and Digital Officer of Emory Healthcare, to talk about harnessing the power of technology to improve patient experiences, empower care teams and drive groundbreaking research.Key Takeaways:(01:23) Don't overthink — take action and learn from it. This drives innovation.(06:41)  Build cross-functional teams with both tech-savvy and non tech-savvy users to get holistic input on new technologies.(10:42) Spend time with nurses and doctors to understand their experience and incorporate it into strategy.(12:30) IT executives should do rounds to see workflows and technologies in action.(18:24) Identify early adopters first, then use their momentum to help others in adopting new tech.(23:18) Vet vendors thoroughly — slick presentations don't always equate to scalable solutions.(26:02) Fix processes before introducing new technology in "phase zero" preparations.Resources Mentioned:Alistair Erskine -https://www.linkedin.com/in/transformatics/Emory Healthcare -https://www.linkedin.com/company/emory-healthcare/The works of Jorge Luis Borges  -https://en.wikipedia.org/wiki/Jorge_Luis_BorgesThanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business. #DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Brad Klaas, Advisor to CIO - Digital Assets and Business Acceleration at Franklin Templeton, to discuss:-The importance of trust and verification in decision-making.- Brad’s transition from aspiring veterinarian to financial executive.- Building the first S&P 500 index fund.- Lessons learned about transparency and trust in investing.- The importance of managing expectations for clients and vendors.- Launching primebroker.com and building client trust.- Retaining client trust during the financial crisis of 2008.- Securing rescue financing for clients during Lehman's failure.- The role of data in financial services and its potential impact.- The evolution of the financial services industry toward blockchain technology for transparency, efficiency and direct interactions.- The potential for increased trust and collaboration between investors and companiesResources Mentioned:Brad Klaas -https://www.linkedin.com/in/bradklaas/Franklin Templeton -https://www.linkedin.com/company/franklin-templeton/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week Dr. Ron Glickman, Award-Winning Author, CIO, and Professor at Cal State LA, joins host David Wright to discuss leadership lessons from his career journey and his book “Lead for a Change.” Key Takeaways:(2:50) Surround yourself with people with complementary skills to fill in your gaps.(5:00) Get experience and training early in your career.(9:37) Control feelings like anxiety and fear that arise during challenges.(13:40) Happiness is not the goal — align on principles and activities to accomplish objectives.(31:29) Leaders find potential and develop it. Leadership involves making positive change.(40:44) You are not your successes or failures — separate your identity from outcomes.Resources Mentioned:Dr. Ron Glickman -https://www.linkedin.com/in/ronglickman/”Lead for a Change” -https://www.amazon.com/Lead-Change-Strategies-Expectations-Breakthroughs/dp/1632996391Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Jared Antczak, Chief Digital Officer of Sanford Health. Key Takeaways- The importance of defining problems rather than solutions.- The challenge of shifting from a solutions-oriented mindset to a problem-first approach.- The significance of understanding an organization’s culture and dynamics. - Sanford Health’s aspiration to become the premier rural health system in the US.- Leveraging digital and data to improve patient experiences.- The importance of patient-centered experiences.- The need to recognize that creating great digital experiences is inherently valuable, even without immediate quantifiable returns.- The significance of providing personalized, compassionate experiences in healthcare.- The growing focus on AI, chatbots and conversational AI in healthcare.- Utilizing longitudinal datasets to predict disease states and provide timely interventions.Resources Mentioned:Jared Antczak -https://www.linkedin.com/in/jared-antczak/Sanford Health | LinkedIn -https://www.linkedin.com/company/sanford-health/Sanford Health | Website -https://www.sanfordhealth.org/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Jason Szczuka, Chief Digital Officer at Bon Secours Mercy Health and Lead at Accrete Health Partners to discuss:- His key life and professional lessons.- The importance of external focus in dealing with large companies.- Having a passion for problem-solving.- Staying resilient amid challenges and failures.- Embracing the present moment and mindfulness.- Working in healthcare and the need for adaptation.- Managed services, digital patient engagement and AI.- Nonprofit versus for-profit dynamics in healthcare investments.Resources mentioned:Jason Szczuka -https://www.linkedin.com/in/jasonszczuka/Bon Secours Mercy Health | LinkedIn -https://www.linkedin.com/company/bon-secours-mercy-health-system/Bon Secours Mercy Health | Website -https://bsmhealth.org/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Tahir Ali, Chief Technology Officer and Chief Information Security Officer at Montage Health, to discuss:- Approaching conversations with curiosity and empathy.- Tahir’s career journey from computer science to healthcare IT.- Leadership, compassion and understanding others.- Montage Health’s vision for IT and aligning technology with its mission.- Challenges faced by the healthcare industry, including demographics, workforce and payer mix.- The importance of technology in healthcare efficiency and patient engagement.- The role of AI and predictive technologies in healthcare.- The need for a strategic approach to adopting new technologies in healthcare.Resources Mentioned:“Blink” by Malcolm Gladwell -https://www.amazon.com/Blink-Power-Thinking-Without/dp/0316010669Montage Health -https://www.montagehealth.org/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Patrick Woodard, Chief Healthcare Information Officer at Monument Health, to discuss:- Patrick’s role as the Chief Healthcare Information Officer at Monument Health.- The importance of listening to clinicians and frontline healthcare workers to improve healthcare delivery through technology.- Starting as a physician and working to become an executive in the healthcare and health tech industry.- The importance of effective communication, knowing when to pick battles, and the significance of aligning efforts with the organization's goals.- Challenges faced when trying to implement change without considering the needs and workflows of independent physicians.- The complexity of healthcare and the need to find innovative solutions while respecting the uniqueness of each case.- Patrick’s vision for the role of Chief Healthcare Information Officer being foundational in supporting the organization's mission - Driving efficiency, data-driven decision-making and optimization of healthcare tools.Resources mentioned:Patrick Woodard -https://www.linkedin.com/in/pwoodard/Monument Health | LinkedIn -https://www.linkedin.com/company/monument-health-system/Monument Health | Website -https://monument.health/The Lean Startup by Eric Ries -https://theleanstartup.com/bookThanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright talks with Lynda Pak, Divisional CIO - Global Brands and Functions of The Estée Lauder Companies Inc. They discuss the evolving landscape of the beauty industry, the integral role of technology and the significance of authentic human connections in business.Key Takeaways:(04:56) Celebrating Breast Cancer Awareness Month and the impact of the Estée Lauder Companies' global tech community in advancing towards a breast cancer-free world.(07:29) The significance of adaptability, vulnerability and collaboration as a leader in today's volatile world.(13:37) Promoting a culture of joy within the IT team at Estée Lauder and enabling the business through innovative solutions.(16:27) Leveraging AI to drive supply chain efficiency, sustainability and inclusive experiences for consumers.(25:57) The emergence of new categories like wellness, which are blurring lines across beauty segments.(40:35) Lynda highlights the current challenges at Estée Lauder, emphasizing the impact of markets that are slow to recover.Resources Mentioned:Lynda Pak -https://www.linkedin.com/in/lyndapak/The Estée Lauder Companies Inc. -https://www.linkedin.com/company/the-estee-lauder-companies-inc/The End of Leadership as We Know It -https://www.amazon.com/End-Leadership-We-Know-Volatile/dp/1394171730Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright engages with Francesco Lagutaine, Chief Marketing, Communications and Digital Officer of M&T Bank, in a dialogue exploring the dynamism in the banking and financial sectors. They consider technological innovations and their implications, the significant pivot during the pandemic and the future of banking services.Key Takeaways:(06:12) Francesco underscores the essence of knowing your client base and their diverse needs.(12:49) The intersection of technology and the pressing necessity for adaptation is discussed, highlighting the emergence of technological tools like electronic signature.(24:26) The adoption of simple yet disruptive technologies like appointment setting over websites, during the Covid era, is discussed.(26:32) David and Francesco discuss the paramount importance of understanding operational considerations before adopting new technologies.(29:14) Francesco emphasizes the critical nature of trust in financial institutions, addressing the role of safety in customer’s financial lives.Resources Mentioned:Francesco Lagutaine -https://www.linkedin.com/in/francescocmo/M&T Bank | LinkedIn -https://www.linkedin.com/company/m&t-bank/M&T Bank | Website -https://www3.mtb.com/The Phoenix Project -https://www.amazon.com.be/-/en/Gene-Kim/dp/0988262592Immortality by Milan Kundera -https://www.amazon.com/Immortality-Perennial-Classics-Milan-Kundera/dp/0060932384Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Scott duFour, Global CIO at FLEETCOR, to discuss:- The importance of focusing on the development of teams and talent as a key aspect of career growth.- The significance of teamwork and how, as one progresses in their career, investing in the development of people and teams becomes increasingly valuable.- The importance of considering diverse opinions when solving complex problems.- The critical role of change management, especially when implementing technology solutions in large organizations.- Learning to say “no” or “not now” to challenges and projects that may not align with the organization’s goals- Providing context to team members to foster innovation, problem-solving and alignment with organizational goals.- The role of AI in accelerating product delivery and enhancing security measures, especially in the financial services industry.Resources mentioned:Scott duFour -https://www.linkedin.com/in/scott-dufour-7a57155FLEETCOR | LinkedIn -https://www.linkedin.com/company/fleetcor/FLEETCOR | Website -https://www.fleetcor.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Maria Russo, Chief Information Officer at OU Health, to discuss:- Maria’s career journey from Arthur Andersen to becoming a CIO.- Transitioning from consulting to healthcare and IT roles.- The implementation of Epic during the Covid era, including the challenges faced and lessons learned from the implementation.- Integration of IT systems after becoming an independent organization.- Empowering business operations with technical solutions.- Leveraging technology to mitigate challenges and improve efficiency.- Genomics, precision medicine and the role of technology in healthcare.- Consumerism and its impact on the healthcare industry, including the shift toward personalized and retail-like healthcare.Resources mentioned:Maria Russo -https://www.linkedin.com/in/mariarussohealthcareit/OU Health | LinkedIn -https://www.linkedin.com/company/ouhealth/OU Health | Website -https://www.ouhealth.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Sastry Durvasula, Chief Information and Client Services Officer at TIAA, to discuss:- Actionable advice on reskilling and learning upskilling.- The importance of context in leadership and decision-making.- The challenges and opportunities faced in transforming a large organization like TIAA.- TIAA's mission and vision for the future, focusing on lifetime income solutions.- Innovation initiatives, including generative AI.- Challenges and opportunities in the financial services industry.- The role of digitization and the potential for new business models.- The impact of automation on jobs and the emergence of new roles.- The importance of listening, learning and leading authentically.Resources Mentioned:Sastry Durvasula -https://www.linkedin.com/in/durvasula/TIAA | LinkedIn -https://www.linkedin.com/company/tiaa/TIAA | Website -https://www.tiaa.org/public/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Jim Miller, Chief Technology Officer of Market, Voice and Video at Symphony to discuss:-The importance of pursuing one's dreams without overthinking or waiting for the perfect conditions. - The value of preparation and doing the necessary legwork to avoid being caught unprepared, drawing from past experiences.- Symphony’s focus on collaborative tools in the trading space, leveraging cloud technology and AI. - The challenges posed by remote work in terms of varied setups and the need for stable audio communication. - Aligning technology advancements with business needs.- Enabling secure communication across various platforms like WhatsApp while maintaining compliance and analytics.- A shift toward more frictionless communication, combining audio and messaging platforms for a new communication paradigm.- The significance of data and the potential of machine learning.Resources mentioned:Jim Miller - https://www.linkedin.com/in/jimmiller1/Symphony | LinkedIn -https://www.linkedin.com/company/symphonycomm/Symphony | Website-https://symphony.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Mruna Asoori, Chief Technology Officer at First Command Financial Services, to discuss:- The importance of getting out of your comfort zone in any industry.- Weathering disruption and maintaining belief in yourself.- Mruna’s vision for the future of First Command.- The biggest challenges Mruna faces in undertaking a digital transformation at First Command.- The considerations in a digital transformation beyond the technology.-  Whether the financial industry is actually ready for AI technology.- The future of banking and financial services.- The importance of having a mentor.Resources mentioned:Mruna Asoori -https://www.linkedin.com/in/mrunaasoori/First Command Financial Services | LinkedIn -https://www.linkedin.com/company/first-command-financial-services/First Command Financial Services Website -https://www.firstcommand.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Alejandro (Alex) Carriles, Chief Digital Officer, EVP at Simmons Bank, to discuss:- How leading a team is like leading a jazz ensemble.- The challenges of changing decades-old practices in the finance industry. - Leveraging digital solutions across banking.- Bridging the gap between the digital and physical world.- The importance of human-centered design.- Embracing change and accepting failure as a means to progress and improve in digital transformation.- Leveraging APIs to integrate third-party solutions and create innovative features in online and mobile banking.- Providing practical and user-friendly solutions to improve customers’ financial lives, resulting in high ratings and customer satisfaction.- Recognizing the competition from digital players and the importance of winning customers’ hearts to stay relevant in the industry.Resources mentioned:Alejandro (Alex) Carriles -https://www.linkedin.com/in/alejandro-alex-carriles-48b0158/Simmons Bank | LinkedIn -https://www.linkedin.com/company/simmonsbank/Simmons Bank | Website -https://www.simmonsbank.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

On this episode, David Wright is joined by Chris Boult, CIO at the Center for Autism and Related Disorders (CARD) to discuss:- Chris’ professional journey from insurance to programmer to CIO.- Identifying when someone in an organization just isn’t the right fit.- The importance of collaboration and cooperation between teams.- Standing your ground, especially when you have data to back up your position.- The challenges facing CARD and the healthcare industry in general.- The importance of getting out in the field to experience what’s happening in the organization.- Over-communicating to get buy-in from your constituents.- Using AI, machine learning and robotics in autism therapy.Resources mentioned:CARDThanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Zafar Chaudry, MD, Senior Vice President and Chief Digital and Information Officer at Seattle Children's, to discuss: - How healthcare is the same, no matter where you are in the world.- Funding for healthcare for children.- The importance of people and process over technology.- The power people find in simplicity when it comes to technology.- Using personal clinical knowledge instead of relying on AI.- Serving people what they truly need as healthcare IT leaders.- Doing everything possible to delight the customers, who are patients and clinicians.- Fighting battles with vendors to control costs and stabilize margins.Resources mentioned:Zafar Chaudry -https://www.linkedin.com/in/drzafarchaudry/Seattle Children’s | LinkedIn -https://www.linkedin.com/company/seattle-childrens/Seattle Children’s | Website -https://www.seattlechildrens.org/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Walter Carter, Chief Digital Officer and CIO at Homestar Financial Corporation, to discuss:- The importance of predictability, stability and safety in a leader.- Thinking about people more than technology.- Applying musical tuning to groups of people.- The ways digital transformation is wildly different at different organizations.- The importance of data in marketing and how it affects change management. - Leading people through inspiration and heart.- Getting through the suck as part of a team.- Putting personal ego under the needs of the team.- Navigating the challenges facing the mortgage industry.Resources mentioned:Walter Carter -https://www.linkedin.com/in/waltergcarter/Homestar Financial Corporation | LinkedIn -https://www.linkedin.com/company/homestarfc/Homestar Financial Corporation | Website -https://www.homestarfc.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Rolando Cabral, Chief Information and Transformation Officer at Springfield Clinic, to discuss: - How listening makes people better leaders.- Why when teams are happy, they will go the extra mile for a leader.- Why clinicians find user interfaces and workflows hard to learn, and how software development does not represent their needs.- How care providers are burnt out because of the burden of paperwork.- The need to make collected data helpful to clinicians making decisions at the point of care.- How solutions can reduce the costs of transcription and coding in healthcare.- How Springfield Clinic is exploring an AI-based notetaker, DAX Express.- Rolando's four pillars of digital change: communication, relationship, training and improving the capability of the IT team.Resources mentioned:Rolando Cabral - https://www.linkedin.com/in/rolandocabral/Springfield Clinic - https://www.linkedin.com/company/springfield-clinic/How To Win Friends and Influence People by Dale Carnegie -https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034DAX Express - https://www.nuance.com/healthcare/campaign/learn-more/express.htmlTableau - https://www.tableau.com/Rolando's Logbook - https://twitter.com/RolandosLogbookSpringfield Clinic | Website - https://www.springfieldclinic.comSpringfield Clinic | Twitter -https://twitter.com/SpfldClinicThanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Ken Grady, Chief Information Officer at IDEXX Laboratories, to discuss: - Designing for change so you can embrace it.- The gap between skill sets and mindsets.- Keeping the learnings from the pandemic.- How AI can train people faster and better so they can do more work in less time.- The value of crises for learning.- Why Ken still does a weekly video message for his team even though the pandemic is over.- His optimism for what the future of data-driven life sciences holds.ResourcesKen Grady -https://www.linkedin.com/in/ken-grady-9bba881/IDEXX Laboratories -https://www.linkedin.com/company/idexx-laboratories/It’s Not Personal -https://www.itsnotpersonal.net/episodesRemote, Not Distant -https://www.amazon.com/Remote-Not-Distant-Company-Workplace-ebook/dp/B09VXX4FN3No Stupid Questions -https://www.nostupidquestionsshow.com/Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

According to Rich Carter, Senior Vice President and Chief Digital Officer at Eli Lilly and Company, transformation is hard, even if a company is successful. But Rich can testify that a 147-year-old company has entered the era of digital innovation and is thriving.This week, join host David Wright as he and Rich discuss:- Convincing people to change and grow is hard, even when things are going well.- You need data to convince people to change.- The importance of science-driven patient engagement.- Patients and providers should drive the new model for pharma.Resources mentioned:Rich Carter -https://www.linkedin.com/in/rich-carter-a870994/Eli Lilly and Company | LinkedIn -https://www.linkedin.com/company/eli-lilly-and-company/Eli Lilly and Company | Twitter -https://twitter.com/EliLillyandCoEli Lilly and Company | Website -https://www.lilly.com/Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

Join David Wright as he speaks with Inderpal Kohli, Vice President and Chief Information Officer at Englewood Hospital. Inderpal talks about his journey from writing programs as a software engineer to becoming the CIO of Englewood Hospital.David and Inderpal talk about:- How a different way of managing workflow can be achieved by focusing on the outcomes.- The importance of discipline.- The challenges faced during Covid.- How helping the team achieve success is the true essence of leadership.- The initiative of growing Englewood Hospital.- The biggest current challenges in healthcare.- Insightful advice for other CIOs.- The value of technology and the importance of having a balanced team.Resources:Inderpal Kohli | LinkedIn -https://www.linkedin.com/in/inderpalkohli/Inderpal Kohli | Twitter -https://twitter.com/DrInderpalSing3Englewood Hospital | Website -https://www.englewoodhealth.org/David Wright -https://www.linkedin.com/in/davidmfwright/ Disruptive Innovations | Website -https://www.disruptiveinnovations.net/Disruptive Innovators: Champions of Digital Business | Website -https://www.disruptiveinnovatorspodcast.com/Servant Leadership by Liam Taylor -https://www.goodreads.com/book/show/56639281-servant-leadershipThanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, host David Wright welcomes Joseph Moscola, Executive Vice President of System Operations at Northwell Health — the largest health system in New York. They discuss:- How you've got to take the long view when tackling digital transformation.- How Northwell Health is partnering with companies like Google and Salesforce to work on exciting projects.- Joseph’s conviction that healthcare needs to become more personalized, to address inequities in care.- How Northwell Health is using AI to solve healthcare challenges, such as reducing black maternal mortality rates.- The potential of virtual care becoming more prevalent, with the potential to improve access and reduce costs.References:Joseph Moscola | LinkedIn -https://www.linkedin.com/in/joemoscolaJoseph Moscola | Twitter -https://twitter.com/joseph_moscolaNorthwell Health | LinkedIn -https://www.linkedin.com/company/northwell-health/Northwell Health | Website -https://www.northwell.edu/David Wright | LinkedIn -https://www.linkedin.com/in/davidmfwright/Disruptive Innovations | Website -https://www.disruptiveinnovations.net/Disruptive Innovators: Champions of Digital Business | Website -https://www.disruptiveinnovatorspodcast.com/Lights Out: Pride, Delusion, and the Fall of General Electric - https://www.amazon.com/Lights-Out-Delusion-General-Electric/dp/0358250412Clara Path | Website -https://www.clarapath.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

On this episode, host David Wright welcomes Nimesh Mehta, Chief Information Officer at National Life Group, to discuss:- Nimesh's role at one of the top 10 life insurers in the U.S.- Why it's important to stop being comfortable and how leaning into discomfort is the fastest way to grow and learn.- Nimesh's life-changing realization that introversion equals superpower.- Diversity of thought, which enables better business decisions.- How technology is paramount in helping a company keep its promises.- The three pillars of becoming a tech-enabled company: talent, execution and customer understanding.- How National Life Group is simplifying the experience of life insurance, including its application process which is instant and doesn’t need human contact.- How disruption is less about creating the next radical transformation but rather about stitching things together that already exist to achieve purposeful innovation.- The intricacies of today's talent market and its similarities to dating and marriage.Resources:Nimesh Mehta | LinkedIn - https://www.linkedin.com/in/nimeshtech/#experienceNational Life Group | LinkedIn - https://www.linkedin.com/company/national-life-group/National Life Group | Facebook - https://www.facebook.com/NationalLife/ National Life Group | Website - https://www.nationallife.com/David Wright | LinkedIn - https://www.linkedin.com/in/davidmfwright/Disruptive Innovations | Website - https://www.disruptiveinnovations.net/Disruptive Innovators: Champions of Digital Business | Website - https://www.disruptiveinnovatorspodcast.com/Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

Join David Wright as he speaks with Rich Temple, Vice President and Chief Information Officer at Deborah Heart and Lung Center. Rich talks about his career journey and some of the significant lessons he has learned.David and Rich discuss:- How Rich went from majoring in political science and working at a law firm to becoming a CIO.- One of the most important lessons he learned over the years: to always keep moving.- The most significant challenge he faced, which was feeling stuck after getting his degree.- The organization's vision to create a smooth patient experience.- The key initiatives Rich is taking to increase patient engagement.- How AI is being incorporated into healthcare more and more.Resources:Rich Temple | LinkedIn - https://www.linkedin.com/in/richtemple/Deborah Heart and Lung Center | LinkedIn -https://www.linkedin.com/company/deborah-heart-and-lung-center/Deborah Heart and Lung Center | Twitter - https://twitter.com/demanddeborahDeborah Heart and Lung Center | Website - https://demanddeborah.org/Disruptive Innovations | Website - https://www.disruptiveinnovations.net/Disruptive Innovators: Champions of Digital Business | Website - https://www.disruptiveinnovatorspodcast.com/HealthSystemCIO | Website - https://healthsystemcio.com/Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, David Wright is joined by Jason Ewing, Chief Information Officer at Midland Memorial Hospital and President of DewingIT LLC, to discuss: - The leading changes in healthcare.- Jason’s intention of learning from different aspects of the healthcare industry to improve things through technology.- The habit of top leaders to stay humble regarding their knowledge and experience.- One of Jason’s main lessons about how people and processes must be integrated for effective outcomes.- Creating the right IT culture.- How mindfulness impacts Jason’s business philosophy.- Why Jason makes sure to meet personally with every employee who comes on board.- The four aspects that converge to define digital health: people, process, technology and data.- The changing consumer expectation of healthcare.References:Jason Ewing - https://www.linkedin.com/in/jasonbewing/Midland Memorial Hospital - https://www.linkedin.com/company/midlandhealth/DewingIT LLC - https://www.linkedin.com/company/dewingit/Midland Health | Website - https://www.midlandhealth.org/David Wright | LinkedIn - https://www.linkedin.com/in/davidmfwright/Disruptive Innovations | Website - https://www.disruptiveinnovations.net/Disruptive Innovators: Champions of Digital Business | Website - https://www.disruptiveinnovatorspodcast.com/Harvard Business Review's Emotional Intelligence | Book Series - https://store.hbr.org/books/hbr-emotional-intelligence-series/Brooke Army Medical Center | Website - https://bamc.tricare.mil/Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, host David Wright welcomes Kali Durgampudi, Chief Technology Officer at Zelis, to discuss:- The complicated business of claims adjudication and payments in the healthcare and insurance industries.- How Zelis is modernizing the financial experience for payers, providers and members.- Using AI and RPA to reduce manual dependency.- How Zelis has integrated over 100 bots in their operations in 9 months.- How Kali built a dedicated learning and development program for his employees to foster growth and learning.- How Zelis is creating advanced data analytics and predictive intelligence teams that can leverage a data pool of 15 petabytes of data to help their clients. - The global thirst for technology and the vision to simplify complex systems.- Why people shouldn't be concerned about the advent of AI.References:Kali Durgampudi | LinkedIn: https://www.linkedin.com/in/kali-durgampudi/Zelis | LinkedIn: https://www.linkedin.com/company/zelis/Zelis | Website: https://www.zelis.com/Zelis | Twitter: https://twitter.com/ZelisHealthcareDisruptive Innovations | Website: https://www.disruptiveinnovations.net/Disruptive Innovators: Champions of Digital Business | Website: https://www.disruptiveinnovatorspodcast.com/Extreme Ownership by Jocko Willink: https://www.amazon.com/Extreme-Ownership-U-S-Navy-SEALs/dp/1250067057Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

Scott Waters, Chief Information and Technology Officer at Overlake Medical Center & Clinics, shared his insights with David Wright in a recent podcast. The two explore:- Effective communication and how it’s the most important and difficult skill to master. - Scott's interest in technology, how he moved into the technology field and worked his way up. - The best qualities in aspiring IT professionals: humility and being a forever learner.- Organizational change management and how adoption rate is key to success. - Scott’s predictions: healthcare is becoming more open to technological innovation and healthcare leaders outside of technology are realizing that innovation needs to occur.- How external disruptors are challenging the healthcare IT space, leading to more innovation.Resources:Scott Waters - https://www.linkedin.com/in/scott-waters-b596b524/Scott Waters | Twitter - https://twitter.com/ScottTWatersScott Waters | Website - https://scotttwaters.wordpress.com/David Wright - https://www.linkedin.com/in/davidmfwright/Overlake Medical Center & Clinics | Website - https://www.overlakehospital.org/Disruptive Innovations | Website - https://www.disruptiveinnovations.net/Disruptive Innovators: Champions of Digital Business | Website - https://www.disruptiveinnovatorspodcast.com/Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness

This week, host David Wright welcomes Joyce Oh, Chief Information Officer at Moffitt Cancer Center, to discuss:- What healthcare can learn from data-driven approaches in other industries. - The changing paradigm of leadership.- Joyce’s journey from working at a concession stand at a movie theater to becoming the CIO of one of the most esteemed cancer centers in the world. - Healthcare becoming less hierarchical and more consumer-driven and patient-oriented.- Innovations in healthcare that focus on the patient experience, such as smoother scheduling systems, EMR management and telehealth.- Using technology to enable compassionate human interactions as part of the patient experience.- Moffitt Cancer Center’s vision of creating a state-of-the-art cancer center in a natural environment near Tampa, Florida.David Wright - https://www.linkedin.com/in/davidmfwright/Joyce Oh - https://www.linkedin.com/in/joyceoh/Moffitt Cancer Center - https://www.linkedin.com/company/moffittcancercenter/References:Moffitt | Website - https://moffitt.org/Moffitt | Twitter - https://twitter.com/MoffittNewsDisruptive Innovations | Website - https://www.disruptiveinnovations.net/Disruptive Innovators: Champions of Digital Business | Website - https://www.disruptiveinnovatorspodcast.com/ Thanks for listening to the Disruptive Innovators: Champions of Digital Business podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness