Balancing Innovation and Regulation in Mortgage Banking with Michele Buschman of American Pacific Mortgage
This week, David Wright is joined by Michele Buschman, Chief Information Officer of American Pacific Mortgage, to discuss leveraging technology to improve mortgage lending.Key Takeaways:(03:16) Partner across business silos for a healthy company.(0...
Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation · Disruptive Innovations
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Show Notes
This week, David Wright is joined by Michele Buschman, Chief Information Officer of American Pacific Mortgage, to discuss leveraging technology to improve mortgage lending.
Key Takeaways:
(03:16) Partner across business silos for a healthy company.
(08:13) Building solutions from scratch.
(17:31) Prioritize family over work demands.
(24:37) Fail fast and learn from mistakes.
(26:22) Standardize processes before automating them.
(29:34) Provide omnichannel mortgage experiences.
(36:03) Enable exception-based mortgage processing.
Resources Mentioned:
https://www.linkedin.com/in/michelebuschman/
https://www.linkedin.com/company/american-pacific-mortgage/
https://www.amazon.com/Jesus-CEO-Ancient-Visionary-Leadership/dp/0786881267
https://www.apmortgage.com/join
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