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The psychology behind Blockbuster's $3B failure
Season 6 · Episode 1

The psychology behind Blockbuster's $3B failure

It's one of the biggest, and most notorious failures in business history - Blockbuster. You might think you know the story - an old, slow legacy player ignores innovation and gets gobbled up by a nimble startup, Netflix. But actually, Blockbuster's fa

Choice Hacking: The Marketing Psychology Podcast · Jennifer L. Clinehens, Jennifer Clinehens

July 16, 202412m 7s

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Topics

cognitive biasbehavioural sciencebusinesscustomer experiencemanagementbehavioral economicsbehavioral sciencecxpsychologyleadershipbehavioural economicsceocustomer psychologydesign