From the Wrestling Ring to Crime Scene Cleanup: Disaster Restoration Experts Ken and Lisa Jordan
Celebrating Small Family Businesses · Kuder Consulting Group
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Show Notes
In this interview, Ken and Lisa Jordan share their unique journey of establishing Accent American Inc, a successful cleaning and disaster restoration business.
The couple initially started with a simple carpet cleaning service, gradually incorporating services such as upholstery cleaning, water damage restoration, mold remediation, and crime scene cleanup.
Ken and Lisa attribute their success to high-quality work, professional certifications, networking, and mentorship.
The couple also shares personal anecdotes of overcoming significant obstacles and fostering a close-knit family business environment.
Despite the challenges in their industry, Ken and Lisa's passion for their work and commitment to their clients set them apart.
Timestamps of key moments:
00:00 Introduction and Meeting the Jordans
00:26 Ken's Early Career and Life Before Cleaning Business
05:09 How Ken and Lisa Met
13:10 Starting Their Cleaning Business
14:42 Growing the Business and Gaining Certifications
21:38 The Challenges and Rewards of Working Together
23:37 The Challenges of Property Management
25:06 Reality TV Show Experiences
26:04 Dealing with Infestations and Unusual Situations
27:04 Overcoming Personal Challenges
36:18 The Power of Networking and Referrals
38:38 The Importance of Certification and Education
43:29 The Future of the Business
Ken and Lisa can be reached through their website at https://accentamerican.com/