Celebrating Online Print Smart with Jack and David Parry
Celebrating Small Family Businesses · Kuder Consulting Group
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Show Notes
In this episode, we feature David and Jack Parry of Online Print Smart. The Parry's detail their journey from a home-based graphic design business started in 1992 to becoming print brokers who help clients navigate the complex world of printing.
They discuss the evolution of their business model, the transition to digital tools, and how they leverage trade printers to deliver high-quality, cost-effective solutions.
The conversation also highlights the challenges and rewards of running a family business, the importance of calculated risks, and their ambitions for future growth, including a focus on servicing local franchises.
David and Jack share the benefits of their roles, the significance of robust systems, and their collaborative approach to ensure client satisfaction.
00:00 Introduction to Celebrating Small Family Businesses
00:19 Founding Parry Design and Transition to Online Print Smart
01:11 Evolution of Graphic Design and Printing
06:17 The Role of Family in Business
08:35 Challenges and Solutions in Business Growth
12:27 Implementing Systems and Software
14:53 Expanding Services and Client Education
20:13 Working with Graphic Designers and Publishing
22:34 Meet the Team: Roles and Responsibilities
23:15 Shifting Focus: From Publishing to Web Design
23:59 Building Strategic Alliances
25:31 The Power of Networking: BNI and Referrals
26:32 Lessons Learned in Family Business
28:23 Taking Calculated Risks for Growth
28:46 Expanding Services: Promotional Products
31:41 Future Plans: Niching Down and Franchises
37:23 Ensuring Quality and Customer Satisfaction
39:54 Nationwide Reach and Flexibility
41:46 Contact Information and Social Media Presence
43:03 Final Thoughts and Appreciation
Reach out to the Parry's at
https://onlineprintsmart.com/