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32 : Can Patients Find Your Dental Practice If You're Not Posting on Social Media?
Season 1 · Episode 32

32 : Can Patients Find Your Dental Practice If You're Not Posting on Social Media?

Byte Sized · Adrian Lefler

February 20, 202644m 5sExplicit

Audio is streamed directly from the publisher (episodes.captivate.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.

Show Notes

Social media marketing for dentists is no longer just about brand awareness—it's now a critical SEO strategy that determines whether patients can find your practice in 2026. In this episode, Jordan Nelson from Social Dental Now reveals how social media content directly influences AI search results and Google rankings.

In this episode of Byte-Sized Podcast, host Adrian Lefler sits down with Jordan Nelson, co-founder of Social Dental Now, to uncover the dramatic shift in how social media impacts dental practice visibility online. Jordan breaks down why platforms like Instagram, TikTok, YouTube, and Facebook are no longer separate from SEO—they're now integral to it. You'll learn how AI search engines like ChatGPT and Google Gemini scrape social media content to determine practice authority, why social signals (likes, shares, comments) are the new ranking factors, and the exact 4-step content framework that gets results: Hook, Empathy, Substance, and Soft Call-to-Action. Whether you've been inconsistent with social media marketing for dentists or think it's outdated, this conversation will change how you approach online visibility. Jordan shares why quality beats quantity, how patient-centered content outperforms practice-centered posts, and why short-form video on platforms like YouTube Shorts and TikTok is non-negotiable for dental practices in 2026.

ABOUT JORDAN NELSON

Jordan Nelson is the co-founder of Social Dental Now, a full-service digital marketing agency specializing exclusively in the dental industry. Before launching Social Dental Now, Jordan built his expertise in social media marketing at Higher Learning Technologies, an ed-tech company where he helped scale apps for dental board exams using organic social media strategies. Partnering with Dr. Jeffrey Skinner (a practicing dentist in Oregon) and Todd Furson (business strategist), Jordan brings deep social media expertise to a team that combines clinical knowledge, business acumen, and digital marketing mastery. Social Dental Now offers holistic marketing solutions including social media management, SEO, paid advertising, content creation, and team training—with a flexible approach that meets practices where they are. Jordan's philosophy centers on transparency, authenticity, and creating patient-centered content that builds trust and drives real practice growth.

DENTAL AI AND TECH COMPANIES MENTIONED

Social Dental Now https://socialdentalnow.com

My Social Practice https://mysocialpractice.com

ChatGPT https://chat.openai.com

Google Gemini https://gemini.google.com

TikTok https://www.tiktok.com

YouTube https://www.youtube.com

Instagram https://www.instagram.com

Facebook https://www.facebook.com

Reddit https://www.reddit.com

ADDITIONAL EDUCATION

  1. https://mysocialpractice.com/2025/12/social-media-and-seo-for-dentists/
  2. https://mysocialpractice.com/2026/01/social-media-for-dentists-guide/
  3. https://mysocialpractice.com/2026/01/social-proof-for-dentists/

CONTACT INFO

Guest: Jordan Nelson Website: https://socialdentalnow.com

Host: Adrian Lefler Website: https://mysocialpractice.com Phone: 877-316-7516

👍 Subscribe for more on dental marketing, AI in dentistry, and practice growth.

#SocialMediaMarketing #DentalMarketing #DentalSEO #AIDentistry #DentalPracticeGrowth #ShortFormVideo #DentalSocialMedia

TERMS & TRANSLATIONS

Social Signals Engagement metrics (likes, shares, comments, watch time) that search engines and AI platforms use to evaluate content quality and authority. For dental practices, when patients engage with your social media posts about Invisalign or emergency dental care, those interactions tell Google and ChatGPT that your practice is a trusted source on those topics. Strong social signals improve your visibility in both traditional search results and AI-generated recommendations.

AI Search Search platforms powered by artificial intelligence (like ChatGPT, Google Gemini, and Perplexity) that provide direct answers instead of lists of links. When a patient types 'I'm scared of the dentist, who can help me in Portland,' AI search systems scan websites, social media, and online reviews to recommend specific dental practices. Unlike traditional Google search that shows 10 blue links, AI search gives a personalized answer with 1-3 practice recommendations.

Long-Tail Search Detailed, conversational search phrases that patients type into AI platforms instead of short keywords. Instead of searching 'dentist near me,' patients now search 'my left molar hurts really bad and I think I need a root canal, who does emergency dental work on weekends near me.' These longer, more specific searches reveal patient intent and emotion, which is why dental practice content should address real patient fears, questions, and concerns in natural language.

Short-Form Video Vertical video content typically 15-90 seconds long, designed for platforms like TikTok, Instagram Reels, YouTube Shorts, and Facebook Reels. For dental practices, this means quick videos addressing common patient questions like 'Does teeth whitening hurt?' or 'What's the difference between veneers and bonding?' Short-form video outperforms photos and static posts because AI systems prioritize video content and patients watch videos longer, creating stronger engagement signals.

Patient-Centered Content vs. Practice-Centered Content Patient-centered content speaks to patient emotions, questions, and pain points ('Are you scared of the dentist? You're not alone. Here's how we help.'), while practice-centered content focuses on the practice itself ('We're excited to welcome Dr. Smith to the team!' or 'We offer Invisalign!'). AI search engines prioritize patient-centered content because it directly answers what patients are searching for. Practices should write posts and videos in the first-person language patients use, addressing fears, questions, and concerns rather than listing services.

Hook The first 1-2 seconds of a social media video designed to stop someone from scrolling. For dental practices, effective hooks include addressing myths ('Myth: Root canals are painful'), asking relatable questions ('Do you hate going to the dentist?'), or making bold statements ('I'm scared of the dentist'). The hook must create pattern interruption and make viewers want to keep watching. Without a strong hook, even valuable content gets ignored.

Soft Call-to-Action A gentle invitation at the end of content that feels conversational rather than pushy. Instead of 'Book your appointment now!' (hard CTA), a soft call-to-action might be 'Let's talk' or 'Send us a message if you have questions.' For dental practices, soft CTAs build trust and feel more authentic, which leads to higher engagement and better results. They acknowledge that not everyone is ready to book immediately but keeps the door open for conversation.

Organic Reach The number of people who see your social media content without paid advertising. In 2014-2016, dental practices could reach thousands of people organically just by posting regularly. In 2026, organic reach is limited unless content is exceptionally high-quality and generates strong engagement. However, when practices create patient-centered short-form videos that people watch, share, and comment on, the algorithm rewards that content with increased organic distribution to new audiences.

Content Quality Over Quantity The principle that posting one high-value video per week outperforms posting five generic stock images. Search algorithms penalize accounts that post frequently without generating engagement. For dental practices, this means focusing on fewer, better posts that address real patient questions, show authentic team members, and create emotional connection. One video answering 'Why do I have dental anxiety?' with empathy will outperform a week of 'We offer teeth cleaning!' posts.

YouTube Shorts YouTube's short-form vertical video format (under 60 seconds) designed to compete with TikTok and Instagram Reels. YouTube has become one of the top-sourced platforms for AI search results, surpassing even Reddit. For dental practices, posting YouTube Shorts means your educational content about dental procedures, patient testimonials, and myth-busting videos can appear in both YouTube search and AI-powered search results from ChatGPT and Gemini.

Scraping The automated process where search engines and AI platforms scan and analyze content from websites, social media, and online platforms. Google, ChatGPT, and Gemini are now scraping TikTok videos, Instagram posts, YouTube content, and Facebook updates to determine which dental practices are authorities on specific topics. When a practice consistently posts about sedation dentistry, these systems identify that practice as knowledgeable and trustworthy on that subject.