Business of Tech: Daily 10-Minute IT Services Insights
2,046 episodes — Page 1 of 41
AI Margins and MSP Growth: Dr. Gleb Tsipursky on Passing Savings vs. Competing Away Profit
Sep 26, 202628 min
Active vs. Joined Partners: The Overlooked Risk in Vendor Programs
Sep 25, 202613 min
Flamingo’s AI Token Pricing Model Shifts Margin Risk for MSPs – With Rich Freeman
Sep 24, 202642 min
Vendors Build the Meter: MSP Risk Rises as AI Usage Moves to Consumption Pricing
Sep 23, 202613 min
Insurers Exclude AI From Liability: What CG 40 47 Means for MSPs
Sep 22, 202613 min
All-in-One or Best-of-Breed? The Real Tradeoffs in Your Security
Sep 20, 202639 min
Dave Cava on Why Operational Maturity, Not AI, Determines MSP Survival
Sep 19, 202620 min
Entry-Level Tech Roles Shrink with Automation; Senior Talent Harder to Acquire and Afford
Sep 18, 202615 min
Jay McBain on Why AI and SaaS Marketplaces Are Redefining MSP Revenue Models
Sep 17, 202636 min
Loss of Vendor-Free MSP Spaces: ASCII Acquisition Means New Risks for Peer Conversations
Sep 16, 202613 min
AI Channel Programs Shift Forecasting Risk to MSPs as Vendor Sales Fall Short
Sep 15, 202612 min
Reseller, MSP, Services Merged: Structural Risks and Rewards in Barracuda’s Program – Michelle Hodges
Sep 14, 202613 min
What MSP Operators Overlook in Operations Before Selling—Insights from Evergreen’s Craig Fulton
Sep 12, 202615 min
Silent Disqualification Risks Rise as UK Platforms and US Buyers Automate MSP Selection
Sep 11, 202612 min
Sharon Florentine on Why Most SMBs Deploy AI Without Budgets or Governance
Sep 10, 202611 min
DMARC Adoption Exposes Organizational Gaps: Controls Exist but Go Unused
Sep 9, 202612 min
Slide’s Flexible Contracts: Balancing Client Retention and Revenue Risk - Carlson Choi
Sep 8, 202621 min
Syncro’s AI Shift: How Model Costs and Adoption Create New Separation Among MSPs
Sep 7, 202623 min
Accountability Shifts to Deployers as EU Sets Timelines for AI and Security Incidents
Sep 4, 202612 min
Greg Jones: How Vendor Policy Shifts and AI Automation Are Changing MSP Growth Strategy
Sep 3, 202622 min
Adoption, Not Hardware: Voya Financial Shows AI Value Comes From Training, Not Tools
Sep 2, 202614 min
AI Results in Service Agreements: Why Providers Hold Uncovered Liability
Sep 1, 202614 min
When AI Outpaces Humans: Jason Kemsley on What Happens to MSP Roles as Automation Advances
Aug 31, 202617 min
Hollie Whittles on Why Incomplete AI Governance Leaves MSPs Vulnerable to Data Liability
Aug 29, 202616 min
“Pricing Not Disclosed” Becomes a Risk as AI Screens MSPs Out of Deals
Aug 28, 202614 min
Per-User Pricing Under Strain: Rich Freeman Explains the AI Impact for MSP Operators
Aug 27, 202641 min
When AI Operates with User Credentials: Accountability Gaps at N-able and Beyond
Aug 26, 202613 min
Readiness vs Reliability: Most AI Gains in MSPs Absorbed by Existing Workloads
Aug 25, 202615 min
ThreatCaptain Gen 4 Unbundles Pricing: Brad Powell Explains Impact for MSP Growth Strategies
Aug 24, 202615 min
Ben Morrell on How Unified Security Platforms Shift MSP Operational Risk and Staff Needs
Aug 21, 202617 min
Vendor Tiering Locks Out Small Partners: Anurag Agrawal on Allocation, Not Capability
Aug 20, 202637 min
AI Watermarks and the End of Document Trust
Aug 19, 202612 min
AI-Driven Vulnerabilities and Bonded Licenses: Why Permission Is the Hidden Business Risk
Aug 18, 202614 min
ConnectWise CEO Manny Rivelo: AI Agents Shift Ticket Resolution and Labor Costs for MSPs
Aug 17, 202622 min
Automation's Cost Curve: Why AI Usage Is Squeezing Profits Across IT Services
Aug 14, 202613 min
Lexful’s AI-Native Documentation: New Accountability and Risk for MSPs – With Pinar Ormeci
Aug 13, 202619 min
N-able’s Security Revenue Faces Decline as License Portability Undercuts MSP Margins
Aug 12, 202612 min
Vendor License Loopholes Shift Breach Liability to MSPs
Aug 11, 202614 min
Consortium for Responsible IT Services: Cole Knuth Outlines New Path for MSP Accountability
Aug 10, 202613 min
CMMC Pause Exposes High Compliance Costs for Small Defense Contractors — Jeremiah Jensen
Aug 5, 202622 min
Dave Bloom: Why Small MSPs Can Sustain High Margins by Limiting Tool Overhead
Aug 4, 202625 min
How Blue Mantis Navigates AI and Security Demand Without Enterprise Budgets – Josh Dinneen
Aug 3, 202623 min
Losing Your Ticket Data: How Atera’s Automation Shifts Baseline Control to Vendors
Jul 31, 202614 min
Jessica Davis: How AI Usage Models Are Disrupting MSP Revenue Predictability
Jul 30, 202635 min
Platform Vendors Now Dictate Which AI Agents Can Buy from Your Clients’ Sites
Jul 29, 202613 min
Microsoft Patch Volumes and AI Shifts Deliver More Work, Less Margin for MSPs
Jul 28, 202613 min
Justin Fox on How ValorC3 Adapted to Broadcom’s VMware Licensing Deadline
Jul 27, 202624 min
Operator Implications of Cloud Scarcity: Why AI Spending Now Demands Active Monitoring
Jul 24, 202613 min
AI Adoption Shifts Costs to Individual Level: Seth Robinson
Jul 23, 202635 min
Why Security Work is Now Free for MSPs: Automation and Commoditization
Jul 22, 202612 min