Break Point

To get the most out of a conference like Knowledge, there's a lot to consider, from what you wear, to what you bring, and even following up afterwards. Get your favorite note-taking tools because in this episode, Lauren and I talk about some things to consider to maximize your value and hopefully convince your organization to send you again next year. Topics Before the conference At the conference After the conference Links Knowledge home page Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

It should come as no surprise that there are some really amazing people in the ServiceNow ecosystem. A few weeks ago I heard another outstanding story about a young man who got his CSA cert at age 16 – he's now a little older and a little wiser. I said to myself, "We must have him on Break Point!" Topics 00:00 Welcome/introduction 02:22 Origin story 09:45 Failure is not a bad thing 12:05 For fun... 13:47 Learning new information 15:05 A family affair 16:10 Your friends thoughts 19:19 Career aspirations 20:42 Holding the title 22:39 Punching above his weight 23:42 Advice for others 25:55 Questions for us 31:32 Contact info 32:27 Outro Links NowLearning Udemy: The Complete ServiceNow System Administrator Course The 7 Habits of Highly Effective Teens Email: [email protected] Developer Portal Udemy: The Complete ServiceNow Developer Course ServiceNow Community LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

The CreatorCon experience at Knowledge is nothing short of amazing, and we realize there are a lot of people out there that have not been to CreatorCon. You have questions, we have answers. Join all four ServiceNow Developer Advocates as we discuss what to expect and how to get the most out of CreatorCon. Topics 00:00 Welcome/intro 03:16 What is CreatorCon? 06:16 Types of activities 11:50 Who will be at CreatorCon? 14:45 Meeting new people 20:52 Call to action 21:46 Outro Links Knowledge website Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Our modern mobile developer experience has been around since our Madrid release in early 2019. It's now 2023 and the Utah release – and we continue to make the developer and admin experience better, which ultimate results in a better user experience and adoption. Our guest today spotlights some of the new features in the our latest release. Topics 00:00 Welcome/Introduction 05:03 The mobile origin story 09:22 Utah features - Theming 11:58 Admin features 14:27 Agent features 16:16 Action based location tracking 17:38 Usability 24:03 Accessibility 24:41 For the developers 28:58 Where to find more info 30:30 The roadmap 32:18 Inbal's favorite feature 33:39 Contact info 34:04 Outro Links LinkedIn Email [email protected] Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

ERP or Enterprise Resource Planning – the name may conjure up images or memories of large systems that can take years to implement, or perhaps even longer to upgrade. In this episode, we'll talk to someone who shares with us how we, as ServiceNow Developers, can become close partners with our ERP brethren by leveraging the power of our platform. Topics 00:00 Welcome/introductions 07:05 What is an ERP? 09:26 Who are the ERP vendors? 12:55 ECM defined 21:52 Other similar vendors 25:18 How ECM works 29:00 Implementation time 34:50 What's in it for ServiceNow Devs 37:56 Roadmap 39:12 Words of advice 40:00 Contact info 40:48 Outro Links Email [email protected] LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

For many people, security on their ServiceNow instance ends with ACLs – maybe encryption if they have the need, but there's more – oh, so much more. Joining me in this episode is someone to shed some light on the full spectrum of ServiceNow security capabilities as of 2023. Topics 00:00 Welcome/Introductions 07:32 Introduction to product family 09:51 Authorization and authentication 10:52 Security, identity, and privacy 18:25 Product overview 22:52 Data filtration plugin 23:58 Protected tables plugin 24:46 Log export service 25:33 MFA 26:00 Adaptive authentication 28:42 Data classification and data certification plugins 33:31 Vault 36:19 SCIM 39:30 Final grouping 42:28 Mile wide, inch deep 43:09 Words of advice 44:40 Outro Links Trust Site Verizon Data Breach Investigations Report LinkedIn Docs: Platform Security Landing Page Trust Center IDPro Body of Knowledge Email [email protected] Security Best Practice Guide Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Join the four Developer Advocates as we go around the table and share what we're most excited about in Utah. Topics 00:00 Welcome/introductions 02:16 Workspace Builder 03:41 RPA on PDIs 05:48 Dark theme 08:06 Script editor enhancements 09:32 ERP customization mining 13:18 Automation Center 15:20 Flow updates 18:28 Next Experience updates 21:29 Table builder 23:17 REST step updates 25:33 ECMAScript default for new apps 28:40 Mobile multi-instance switching 30:44 Lightning round 33:30 Outro Links Release notes Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Our ServiceNow developer ecosystem continues to grow - and to address demand in one of our fastest growing regions, I'm joined by one of our newest team members. Topics 00:00 Welcome/introduction 02:39 Pranav's schooling 04:45 Locations 06:19 Early career 09:06 Inspiration 12:27 For fun 15:09 Things Pranav has built 18:00 Looking forward 19:50 Knowledge 23 21:30 Words of advice 25:04 Contact info 25:29 Outro Links LinkedIn Email: [email protected] Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

ServiceNow thrives in any environment where you find departmental processes and workflows. A classic example of this is higher education. What's it take to be a developer and architect in higher ed? Today's guest gives us her story. Topics 00:00 Welcome/introduction 04:33 Transformation 05:20 Working in higher ed 06:48 Sharing tips from higher ed 09:24 Current projects 13:49 Staying up to date 16:15 Best career advice 19:07 Worst career advice 20:30 Greatest achievement 23:38 Words of advice 24:11 Contact info 24:51 Closing Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

2022 has been a mixed up year. There have been some really great highs along with some interesting challenges. In this episode, I'll share some of what I've observed. Topics Listenership is up Goodbye Brad, Hello Lauren and Pranav Knowledge 22 San Diego and Tokyo content Did You Know and Get To the Point Updated low-code apps for dummies Holiday SNUG Looking forward to 2023 More great content for Utah and Vancouver New group of dev MVPs Mentorship Knowledge 23 Return to in-person meetups Closing remarks Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer. Links Debugging best practices Secrets management LinkedIn: Sameer Kumar Pandey Data anonymization LinkedIn: Kasthuri Nagappan Data Governance White-paper Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

It might not seem like an important topic at first, but if you choose to ignore data governance as you do an implementation, it can get extremely costly later on. Our guests today discuss what data governance is and why it's important to every developer. Links Debugging best practices Secrets management LinkedIn: Sameer Kumar Pandey Data Governance White-paper Data anonymization LinkedIn: Kasthuri Nagappan Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Process mining may not sound like the sexiest thing to a developer, but today's guest is going to convince us otherwise why you really want to consider it in your overall platform strategy. Topics 00:00 Welcome/introduction 07:06 In-platform processing mining overview 08:31 Benefits of in-platform 14:02 Performance Optimization on PDIs 15:24 How it makes work better 18:09 The ski map 21:17 Finding definitions 24:14 Connecting with Automation Center 27:26 Sidebar: Single platform 30:43 Roadmap 35:24 Enablement 36:59 Contact info 37:27 Outro Links Process Optimization Blog Developer portal Twitter Process Optimization videos LinkedIn Email [email protected] Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

As many long time listeners know, I've always been fascinated by integrations. It's a way to make one plus one equal 100 when it comes to driving value from our systems. In this episode, we'll find out what's new in our Tokyo release when it comes to Integration Hub. Topics 00:00 Welcome/introduction 04:36 Automation Engine with Michael Meiner 04:52 Integration Hub defined 07:22 Connection overrides 09:38 Integration Hub Imports Mapping Updates 12:56 Matching reference fields 14:18 Dynamic outputs on Integration Hub Import 16:13 Roadmap 21:41 Contact information 22:10 Outro Links LinkedIn Email Ep 62: Automation Engine Pre-Built Solutions with Michael Meiner Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

The ServiceNow native mobile apps have been out for several years – so what's new in the Tokyo release? You might be surprised to find out as my guest and I have some fun finding fascinating features Topics 00:00 Welcome/introduction 04:50 How mobile got where it is 11:12 The mobile SDK 14:13 What's new in Tokyo 22:29 Why do we have multiple apps? 27:06 Lightning round 29:58 Roadmap 31:02 Words of advice 32:39 Contact info 33:12 Outro Links LinkedIn Docs: Mobile hierarchy Email: [email protected] Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

In San Diego we introduced the Next Experience which made using the platform ever easier than ever. Today's guest takes us through some of the Tokyo features and beyond including a few tips that you may not know about. Topics 00:00 Welcome/introductions 04:26 Introduction to Next Experience 06:03 Unified navigator 09:23 New Tokyo features 10:58 Blockers 12:59 Themes 13:54 Roadmap 15:17 Enablement 16:01 Words of advice 17:30 Contact info 18:00 Outro Links Next Experience Center of Excellence Amanda's LinkedIn Page Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Buy vs. Build is a challenge every developer faces at some point. When it comes to automation and integration, it's good to know your way around the available options before making a decision that could potentially create technical debt. This episode's guest brings some light to the pre-built options for ServiceNow Automation Engine. Topics 00:00 Welcome/Introduction 04:40 Defining Automation Engine 07:09 No/Low/Pro-code 09:49 Bullet 1: Spokes 13:13 Bullet 2: Flow templates 17:02 Bullet 3: Solutions 20:52 Bullet 4: Embedded solutions 23:20 Partner contributions 25:35 Roadmap 29:24 Words of advice 33:02 Contact info 33:36 Outro Links Email [email protected] Developer Portal LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

As more organizations adopt low-code strategies and enable their citizen developers, governance and insight to the apps is critical. Today's guest shares her thoughts on one of our capabilities to help with that. Topics 00:00 Welcome and introduction 04:35 What is AEMC? 07:11 Pipelines 09:19 Configuring pipelines 10:39 Installation and licensing 11:42 Controller instance 12:48 Cloning considerations 13:44 Roadmap 15:04 Words of advice 15:38 Contact info 16:20 Outro Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Tokyo marks the fourth release for our App Engine Studio. What could we possibly add next? In this episode, I talk with Matthew Ripley about some of the new features in this release. Topics 00:00 Welcome/introduction 05:02 AES Overview 07:52 Flow Designer integration to table builder 11:15 Formula builder 14:01 Template sharing 15:37 Notifications 17:19 AES Roadmap 23:57 Advice 24:23 Contact info 24:55 Outro Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

One of the biggest announcements for developers in our Tokyo release is the update to our ECMAScript engine. Today's guest gives some inside information behind this update. Topics 00:00 Welcome and introduction 05:57 Overview of ECMAScript 2021 09:04 Is this THE ECMAScript 2021? 11:02 Suggesting enhancements 12:35 The global scope 15:42 Where it's enabled 16:42 The roadmap 21:34 Contact information 22:16 Outro Links LinkedIn JavaScript engine feature support Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

The Tokyo release is here and it's time to find out what our developer advocates think are their favorite features – this time on Break Point. Topics 00:00 Welcome and introductions 02:00 App Engine Management Center 04:18 Upgrade center/Upgrade plans 06:38 ECMAScript 2021 09:04 App template governance 10:58 Formula builder (with low-code editorial) 14:55 OAuth for non-admin users 16:49 Document Intelligence 20:13 Next Experience 22:45 Translated notifications 25:30 Honorable mentions 30:25 Words of wisdom 33:09 Outro Links TechNow Ep 94: Take a look at the Tokyo release Now Platform features Tokyo Content Schedule Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

I love hearing our developers' stories about the different journeys they have taken in their careers and today's is no exception. Topics 00:00 Welcome and introduction 03:32 Before ServiceNow 04:44 How did you get your start? 07:17 How has ServiceNow changed your career? 09:13 Career influence 10:57 Speaking at Knowledge 16:43 What do you like best about your job? 17:42 Words of advice 19:16 Contact info Outro Links Twitter SN Devs LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

It's 2022 and our UI/UX landscape continues to evolve and you've got questions like when to turn on our new UI or when it's best to use UI Builder vs Service Portal. Our guest today is here to help answer questions like this. Topics 00:00 Welcome/Introduction 02:39 Considerations before activating Next Experience 07:04 Agent Workspace and Configurable Workspace 10:41 Using UI Macros & UI Pages 12:36 UI Builder product strategy 14:41 When to use UI Builder vs Service Portal 20:45 Next Experience roadmap 25:04 Where to learn about Next Experience 29:08 Brad's contact info 30:10 Outro Links Now Learning CreatorCon Lab LinkedIn Email [email protected] Next Experience Community forum Twitter UI Builder Bytes Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

One of the things that sets apart ordinary from extraordinary devs is the side projects they involve themselves with. Some may choose to learn a new language to satisfy a solve a personal interest, others may construct a server farm in their home to learn more about networking. Whatever the case, the outcome is almost always a direct benefit to their future career. Today's guest is going to share with us some of his personal projects and how they have affected him. Topics 00:00 Welcome/Introduction 04:23 Superhero power 05:29 How Jace got started with ServiceNow 07:44 news.jace.pro 13:29 Jamstack 15:33 News with Jace 22:14 Lessons learned 27:32 Words of advice 29:30 Contact info 30:19 Outro Links LinkedIn Blog Twitter Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

We all know the ServiceNow ecosystem needs more developers and admins. Well, this time I talk to someone to share information about a program that can change the lives of your friends and family. Topics 00:00 Welcome and introductions 02:46 NextGen program overview 05:48 Program structure 08:51 Approach 12:24 Communities 13:27 Resources 14:59 Listener action item 16:14 Backgrounds 19:54 A little history 20:52 Instructors 22:13 Contact info 23:26 Outro Links Email [email protected] NextGen Program application NextGen Email [email protected] LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Often times, the first thing a potential employer learns about you is by looking at your resume. In this episode, I'm joined by a special guest to discuss some basic ways to make your resume more effective. Topics 00:00 Welcome/Introduction 01:25 Starting with the basics 10:43 Does it belong? 19:25 Source material 25:54 Not a lot of experience 29:03 What are the goals 32:27 Social media 40:04 Contact info 40:33 Outro Links Sample resume LinkedIn Twitter YouTube Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Have you ever wanted to ask a CEO what they look for when hiring developer talent? Our guest today gives us HIS insight on this and more. Topics 00:00 Welcome/Introduction 04:03 Going from Architect to CEO 06:44 Basis for success 09:57 Words of advice 16:59 About experienced full-stack developers? 19:35 What skills does a CEO look for 22:29 Career highlight 25:37 Contact info 26:10 Outro Links Email [email protected] YouTube LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Being your authentic self at work is important, and showing it can really open up career opportunities for you. Our guest today has some stories about how this worked for her. Topics 00:00 Introduction/Welcome 05:15 How she found ServiceNow 07:49 How ServiceNow changed her career 12:00 Tips on doing demos 15:40 It’s all about the audience 16:28 What do you do? 18:46 Dealing with assumptions 21:14 The best part of the job 25:24 A tough challenge 31:28 Words of advice 36:44 Outro Links Twitter LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

One question we get a lot is developers asking for a roadmap to success. My guest this time gives his insight to how you can get there… and it may not be the answer you expect. Topics 00:00 Welcome and introduction 07:06 The mythical roadmap 08:34 The fallacy of the golden path 10:47 The fallacy of the “efficient learner” 12:36 The necessity fo failure 16:13 The fallacy of future maximization 17:36 Niches are riches 20:50 The volume of space 27:01 Just Build It 29:00 Recognizing the problem 36:13 Infinitely transferrable 39:01 The legend of Ana Tomboulian 40:16 Words of advice 43:33 Outro Links LinkedIn Website Twitter Email [email protected] Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

What do you do when you've got an application that only works under human power? It's got no APIs, yet you still need to automate a process involving this software. Well, we've got an answer for you on this episode of Break Point. Topics 00:00 Welcome/introductions 03:15 What is RPA Hub 06:07 Components of RPA Hub 08:33 The ServiceNow instance 11:35 Communications between instance and bots 15:30 Example use cases 19:01 The roadmap 23:31 Contact info 24:04 Outro Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Want to reduce maintenance time on your instance changes? Data-driven design is the key. Julia Perlis joins me to talk about decision tables and the updates to Decision Builder in the San Diego release. Topics 00:00 Welcome/Introductions 04:22 Decision tables 14:29 Before decision tables existed 16:28 Decision Builder 21:20 Compatibility 23:10 V2 Availability and features 28:29 The roadmap 32:36 Contact info 33:43 Outro Links Email [email protected] Academy Session #10: Getting Started with Decision Builder Decision Builder with Julia Perlis - Creator Toolbox LinkedIn Profile Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

With so many new features and enhancements in the San Diego release, it's easy to miss some of the things in the tools we use every day. Join me as I talk to Chairng Lin, Sr. Principal Product Manager at ServiceNow about the developer tools and what's new in San Diego. Topics 00:00 Welcome/introductions 03:18 Application authoring and deployment 06:08 Migrate legacy apps to leverage CI/CD 09:31 Diff based updates 11:30 On-prem app repo 13:07 Studio updates 15:17 Clone Management Console 19:48 ATF Updates 23:39 Future roadmap 25:22 ServiceNow hosted browsers 28:39 Next Experience and ATF 29:54 Upgrade plans 32:13 Contact info 33:27 Outro Links LinkedIn Email: [email protected] Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Hey Fladvocates – Are you ready? Flow Designer has several new features in the San Diego release and I've got a product manager making another appearance to tell us all about it in this episode. Topics 00:00 Welcome/Introduction 03:42 Error Handling 10:03 Save as template 16:38 Flow Diagrammer 24:08 Roadmap 35:26 Contact info 36:13 Outro Links LinkedIn Email Twitter @bimschleger Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Every six month's ServiceNow has a new major family release and as developers, you've got early access to these releases. Well it's that time of year again when we explore the cool new toys you get to explore. Join Andrew Barnes and me as we discuss a few of our favorites in the San Diego release. Topics 00:00 Welcome/introduction 05:06 Application Templates 10:02 Form builder 12:16 PAD and Decision Builder 15:23 UI Builder JSON Editor 18:35 UI Builder Repeater 19:58 ATF Breakpoints 24:22 ATF pause before rollback 26:02 Catalog order guide sequencing 27:15 Studio stashing improvement 29:34 Studio app repo improvement 31:06 Flow Designer 33:05 Flow Diagrammer 35:57 Flow try/catch 37:42 Integration Hub Imports Excel in AES 39:58 Next Experience 46:09 Contact info 46:27 Outro Links LinkedIn Mail - [email protected] Twitter Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

SN Utils is a very useful Chrome extension that provides ServiceNow developers with several useful utilities and shortcuts. On this episode of Break Point, I sit down with the author to get some inside information. Topics 00:00 Welcome/introductions 06:44 What is SN Utils? 09:55 Was this your first Chrome extension? 10:57 Chrome extension dev process. 12:55 Arnoud’s dev ops 16:01 Introducing sn-scriptsync 17:27 Comparing sn-scriptsync with ServiceNow Visual Studio Code Extension 20:59 Maintenance and staying up to date 24:34 Arnoud’s favorite SN Utils feature 27:07 Underdog feature 30:44 How can we get these standard in the platform? 31:50 What’s on the roadmap? 34:41 Where to find SN Utils and sn-scriptsync 37:10 Outro Links Website: Arnoud Kooi Twitter SN Devs Slack Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

The journey to become a ServiceNow Developer can take a number of paths and result in a variety of destinations. In this episode, I talk to one of my closest friends and fellow ServiceNow coworker about his adventures. Topics 00:00 Welcome and introduction 01:22 A look at CloudLabs 06:15 Kreg’s personal profile 08:23 Recent promotion 09:17 Kreg’s origin story 15:51 Typical work day 16:48 Best part of the job 18:30 Career transformation 20:56 What’s next? 25:14 Career highlight 26:48 Words of advice 28:28 Contact info 30:03 Outro Links LinkedIn Technorama Podcast Twitter The Topic is Trek Podcast Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Becoming a ServiceNow developer MVP can be a significant accomplishment in your developer journey, but just how does one become a ServiceNow developer MVP and why? Topics 00:00 Welcome/introduction 01:02 Benefits of being an MVP 03:55 What it takes to be an MVP 06:53 Timing and scale 09:53 Where to find out more 11:20 Where to find Brad 11:35 Outro Links Developer MVP 2022 Call for Candidates Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Do you need to have a ServiceNow certification to get a job in the industry? And if so, how many and which ones? The answer may surprise you. Brad joins me again for another thoughtful conversation on ServiceNow certifications and experience. Topics 00:00 Welcome and introductions 01:19 Where to find certifications, the CMA and CTA 06:08 Why would someone want a certification 09:13 Show your experience 16:16 Coming up 16:39 Outro Links https://github.io https://nowlearning.servicenow.com https://linkedin.com Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

One of the strongest assets ServiceNow has is its community – and we mean MORE than just the online forums. In this episode, Brad and I discuss the value of community and how you can be a part of this extraordinary family. Topics 00:00 Welcome 00:51 Community resources 08:48 Etiquette and good questions 14:42 Giving back 17:50 Benefits of community 21:07 Coming up 21:22 Outro Links Developer meetups Twitter Developer Portal LinkedIn Knowledge/CreatorCon SN Devs Slack Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Saying "I want to be a ServiceNow Developer" is like saying "I want to be a Doctor" or "I want to work in construction". That's too broad! Brad and I discuss why this is a problem and how you can fix it to ensure your ServiceNow Developer career is satisfying and rewarding. Topics 00:00 Welcome 00:53 Why is being non-specific a problem and what you can do? 04:22 The process angle 07:06 Personal projects 09:46 Keep a portfolio 12:16 Next episode info 12:33 Outro Links Developer Portal GitHub Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

A Chinese proverb states that the journey of 1000 miles begins beneath one's feet. Becoming a ServiceNow Developer may seem like a 1000 mile journey to some. Brad Tilton joins me again to help you find out how to take those first few steps. Topics 00:00 Welcome 00:52 Where to start and fundamental skills 04:19 Brad's resources 07:26 Chuck's resources 09:00 Recognized opportunities & community 13:26 More about the developer Site 15:44 What's next 16:07 Outro Links Learn JavaScript on the Now Platform Developer Portal YouTube: ServiceNow Essentials Training/Now Learning YouTube: User Interface Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

This is the first episode in a series to help you on your journey to becoming a ServiceNow Developer ServiceNow. Sr. Developer Advocate Brad Tilton joins me to explore the various resources and paths you may take. This episode explains what a developer is and serves as an overview for the rest in the series. Topics 00:00 Welcome and introductions 03:13 What is a ServiceNow Developer? 07:09 Other parts of this series 08:14 Outro Links Developer Portal Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

If you're still wondering if your career choice of ServiceNow can change your life – well wonder no more because my guest on this episode of Break Point has a great story to tell. Topics 00:00 Welcome and introductions 08:29 Sex, Drugs, and Rock & Roll 13:48 How has ServiceNow changed your career? 17:32 What does a typical day look like for you? 20:23 What do you like best about your job? 23:17 What do you want to do next? 24:17 Never have I ever... 28:45 Advice for new developers 33:29 Contact info 34:11 Closing (and don't skip the outtakes) Links LinkedIn Twitter Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

James Neale is probably best known for his popular ServiceNow add-on Xplore, however there's more to the man. Have a listen and find out how his career and life have been transformed in the past few years. Topics 00:00 Welcome and introductions 10:18 How did you get your start in ServiceNow? 11:38 How has ServiceNow changed your career? 12:40 How did ShareLogic come about? 15:15 A little bit about Unifi 17:13 The origin of Xplore 20:40 James' most underutilized feature of Xplore 23:24 What are you passionate about? 24:32 Promo 25:31 Never have I ever... 34:11 Advice for new developers 40:14 Contact info 41:01 Outro (don't miss the bloopers) Links Twitter Download Xplore LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

  We continue our series on effective presentations. We'll share our top 10 common mistakes people make while presenting and how you can avoid them to give you a better chance of people receiving your message. Topics 00:00 Welcome and introductions 03:17 Presenting in edit mode 06:44 Doing demonstrations poorly 11:25 Turning your back 15:39 Lack of practice 18:58 Reading the slides to the audience 21:22 Lack of confidence and energy 24:07 Turn off notifications 27:23 Mistakes with virtual presentations 29:24 Mistakes with hybrid (in-person and remote) 33:28 Boring PowerPoints 38:04 Starting and ending late 40:55 Contact information 41:23 Outro and outtakes Links Certified Master Architect/Certified Technical Architect programs Contact Julian Mills: [email protected] Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

ServiceNow may not be the first thing you think of when you hear the words "Open Source". Have a listen because my guests will tell you how you can share work and contribute to open source projects using your favorite platform. Topics 00:00 Intro and welcome 02:48 Hacktoberfest overview 04:55 Things to work on 12:08 Getting started 16:55 Prior projects 18:11 Your own new ideas 19:39 Contact info 20:14 Outro 21:06 Outtakes Links Git Repo: Code snippets SNDevs Slack Git Repo: Instance Scan Checks Digital Ocrean Hacktoberfest page Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

There are many ways you can elevate your visibility and build your brand in the ServiceNow ecosystem. Creating, blogs, videos, meetups, podcasts, webinars, presenting at conferences… and my guest on this episode sets a great example. Topics 00:00 Welcome and introduction 03:30 How Dhruv got his start 05:34 Favorite thing built on ServiceNow 09:35 Typical day for Dhruv 12:12 Th secret to Dhruv's superpower 14:12 Dhruv's meetups, podcast, and more 21:10 How ServiceNow changed Dhruv's career 26:23 One thing Dhruv would like to see changed 29:20 The highlight of Dhruv's career so far 31:19 Words of advice to new developers 38:00 Contact info 38:20 Outro Links LinkedIn Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

We've got a new developer advocate on the team. Here's a chance to get to know him better. Topics 00:00 Welcome and introductions 15:39 Earl when he's not working 17:56 Board games 20:19 Being a developer advocate 22:42 Mentorship 27:40 Biggest influence 28:42 Words of advice to new developers 30:41 Outro Links LinkedIn Twitter Email: [email protected] Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Automated Test Framework is your key to reducing the time it takes to do major upgrades and deployments. But what do you REALLY know about ATF? I've got Daniel Draes to help. Topics 00:00 Welcome and introductions 08:11 ATF Overview 08:57 What ATF can and cannot test 12:13 Customer feedback 13:20 The payoff of investing in ATF 16:10 Skills needed to implement ATF 18:28 Structuring your tests 20:09 New features in Rome 23:06 Best practices 24:19 Roadmap 25:46 The process to go from customer idea to product release 27:01 Daniel's contact info 27:25 Outro Links LinkedIn Email: [email protected] Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.

Flow Designer is a great low-code way to automate your proceses, and IntegrationHub is the perfect companion to connect systems together. Both have been around for several releases - so what's new in the Rome release? I've got the person who can tell us in this episode of Break Point. Topics 00:00 Welcome and introduction 03:54 Flow Designer 10:00 IntegrationHub 13:00 Introspection 16:01 OpenAPI Support 18:57 Single platform 21:44 New in Rome 24:11 Process Automation Designer 27:18 A couple last things 29:39 On the roadmap 37:31 Takeaways 39:11 Contact info 39:51 Outro Links LinkedIn Email: [email protected] All ServiceNow Podcasts Check out the other ServiceNow podcasts.See omnystudio.com/listener for privacy information.