PLAY PODCASTS
What You Need To Know About The Next Experience with Brad Tilton
Episode 56

What You Need To Know About The Next Experience with Brad Tilton

Break Point

July 13, 202232m 2s

Audio is streamed directly from the publisher (traffic.omny.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.

Show Notes

It's 2022 and our UI/UX landscape continues to evolve and you've got questions like when to turn on our new UI or when it's best to use UI Builder vs Service Portal. Our guest today is here to help answer questions like this.

Topics

  • 00:00 Welcome/Introduction
  • 02:39 Considerations before activating Next Experience
  • 07:04 Agent Workspace and Configurable Workspace
  • 10:41 Using UI Macros & UI Pages
  • 12:36 UI Builder product strategy
  • 14:41 When to use UI Builder vs Service Portal
  • 20:45 Next Experience roadmap
  • 25:04 Where to learn about Next Experience
  • 29:08 Brad's contact info
  • 30:10 Outro

Links

Check out the other ServiceNow podcasts.

See omnystudio.com/listener for privacy information.