Season 1 · Episode 4
Panera vs. Chipotle: Don’t Let COVID Kill Your Experience
Brand2Brand: The Marketing Show · Brand2Brand.co
April 23, 202124m 7s
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Show Notes
On this episode of Brand2Brand, Thomas and Veronica share tips and tricks to evaluate your brand’s approach to customer experience during the pandemic. By taking a look at brands like Panera and Chipotle, it's clear some businesses have risen to the challenge and learned lessons that don't have to go away when COVID does.
For a full transcript of the podcast audio, including research and reference materials, visit blog.stirlingbrandworks.com.