Episode 217: Major Solutions and Problems to Video Training

Pet Care Team Training is specific, streamlined, and simple engineered for the success of your employee onboarding. Its videos keep the viewers engaged and excited by throwing the right graphics and instructions during the training to keep you and your employees entertained while learning. Video training doesn’t have to be long, slow, and boring. As an entrepreneur and business owner, you can customize your training through Pet Care Training’s paw print to keep your "Secret Sauce" and have a way to show to your people this is how you do it. With Pet Care Team Training, you can build the foundation of your training from the video aspect and documentation, and YOU as the business owner get to decide the added things that you want to incorporate in your business. Biggest Takeaway You Don't Want To Miss: Long videos can cause information overload. Video Learning may not work for everyone and it doesn’t work unless you pay attention. Having said this, you need to invite your team member to be a hero in your client’s story. You also have to cater to multiple learning styles in your training and “Game-ify” your training process! Pet Care Team Training has these cool elements so you can onboard your employees the right way. You can watch it, read it, you can go to a checklist on it, and you can personalize it as your own business. It also has those visual elements that people can see something as we’re talking and see how it’s actually done with actual products. Video training doesn’t have to be long, slow, and boring. You will be a happy entrepreneur or business if you train your employees properly. This way, you will have a staff that are going out to the field equipped and ready to move your business forward. You will get 2 certifications for each of your employees with Pet Care Team Training. Show Highlights: Problems that we hear from Business Owners with Video Training 1:14 Not a lot of companies are using video trainings 6:55 1-minute sneak peek of Pet Care Team Training 9:25 Pet Care Training free video 11:14 People quit right after you train them 11:45 Handbook and manuals compared to Video training 14:53 “Game-ify” things 18:00 2 Certifications for employees 20:48 Links: www.petcareteamtraining.com www.facebook.com/bellavasta1/ www.instagram.com/bellavasta/ Did you enjoy the show? We would love it if you subscribed today and left us a 5-star review! Click this link –Bella In Your Business Click on the ‘Subscribe’ button below the artwork Go to the ‘Ratings and Reviews’ section Click on ‘Write a Review’ Are You New Here? Welcome, I am so glad you are here. If you are a dog walker, dog sitter, cat sitter, doggy daycare or kennel owner, then you found the right place. Jump Consulting is the one place on the internet to get all the resources you need for your pet care business. Can I give you some freebies to generate sales and increase revenues for your business? Grab your freebies below. Are you starting out? Been in business for less than two years? Get your startup resources here. Do you own an established pet care business and you want to take it to the next level.? Get Your builder resources here. Transcript: This is episode 217 of Bella in Your Business. Hi there, I'm Bella Vasta from Jump Consulting. You might know me from CBS, NBC, Fox, Huffington Post, Entrepreneur, or maybe you've seen me speak on stage or read my book, The Four Dogs That Every Business Owner Needs. In any case, get ready because you're about to get your hashtag Bella Butt Kickin' in this next episode of Bella in Your Business. So what do you say? Let's get ready and jump. Welcome everyone. My name is Bella Vasta, and I'm here with Liz Illig. We are the co-founders of Pet Care Team Training. How are you today? We are so excited to see you. If you're watching live or on the replay, let us know. We would love to just talk with you because we're not doing this just for ourselves. We are starting this video training series today, coming to you every Wednesday on Facebook Live to tackle a few different issues or questions that we’ve heard from some of you, and we have a lot to say about them. Today, we're going to talk all about the problems and the solutions to video training and some of the stuff that might hold you back as a business owner from doing video training. Liz, I'm excited about this topic today and can’t wait to get going. What are some problems that you hear from business owners who say, “No, I don’t want to do video training,” or, “I did video training and it didn’t work”? A lot of what I hear is that they provide training or give videos, but it's not in any order or structure of how people should learn. It’s almost like, “Here, view this video, this one, and that one. You can find it in Drive or Dropbox.” It’s all over the place. There’s not one place that takes you through proper modules to onboard someone without overwhelming them. You always have to think about providing an experience to the people you’re bringing onto your team. It’s a reflection of you and your business. How do you make sure people love your business and feel so empowered that they’re ready to hit the ground running? That’s exactly the thing you have to focus on as an entrepreneur—bringing people on where they feel empowered. One of those ways is to ensure you onboard them correctly. Don’t give them too much or dump word vomit and video vomit all at once. Take people through an experience of how you would like to be taught. As business owners, we have so much we want to teach people, and we just want to get it all out within an hour. That’s why we created this course—because we’ve seen what’s being done and what’s not working. The problems really are that long videos get boring. And when I say long, I mean anything over five minutes, or when you just have a talking head. Many training videos try to be professional but end up shaky, poorly lit, or unengaging. These days, attention spans are short. Watch any professional video—you’ll notice how often the visuals change, how audio draws you in, and how motion keeps your eye engaged. Many videos also lack storytelling, which is key to helping people remember. Video learning doesn’t work for everyone because people have different learning styles. But the beauty of video training is how comprehensive it can be. You can offer checklists, note sections, and fill-in-the-blanks to help people retain information. Quizzes alone can be intimidating. That’s why we made ours interactive, like Mad Libs. Each video includes fill-in-the-blanks to help learners focus on what’s important. You can’t just say, “Watch these videos, I’ll pay you for four hours,” and call it a day. That’s not accountability or action. You need personalization. And yes, you’ll always have onboarding costs—don’t be cheap about it. Waiting to train people until they “prove themselves” sends the wrong message. It tells them you don’t believe in them or want to equip them for success. The common problems with video training are that people think it costs too much, it’s overwhelming, and it’s not actionable. But you can overcome those issues by keeping things short, interactive, and structured. Many people aren’t even doing video training yet because of production challenges. It takes time to script, film, and edit—but think about how much more effective it is than asking someone to read a 40-page SOP. Are you going to pay someone to read for hours when they might not retain it? That’s why you need video. What I love about our course is how visual it is—we’ve got crates, cat litter, leashes, and real demonstrations with actual products. It took us a long time to create this because we wanted to add assessments, questions, and ways to measure understanding. We wanted to make training interactive and brand-building, something that tells people who you are and what you stand for. It’s a valiant effort to do it all yourself, but unless you have a background in filming and editing, it’s tough. We even have a blooper reel that shows how many takes it took to get things right! You can check it out on the Pet Care Team Training Facebook page. We’ll even show you a one-minute compilation clip of what our training looks like—it’s packed with visuals and energy. That video makes me giddy because every single one of our videos is between two and seven minutes long. There are 13 in total, organized into three modules. We also created a free preview for you: five different clips that show both problems and solutions, like how to take pet pictures or what to do if a key doesn’t work. Go to petcareteamtraining.com/freevideos to access them right away and see what your new hires would experience. Let’s also talk about onboarding—the “courtship” phase. Some clients tell us their new hires quit right after training, and that’s why they’re hesitant to hire again. That usually happens because they’re not creating an experience. When onboarding fails, it’s disheartening. It can even feel like being broken up with. But your goal should be to make your new team member the hero in your client’s story. Train them to see themselves as ambassadors for your brand, people who enhance clients’ lives. When they feel that sense of purpose, they’re more invested. Proper onboarding also helps you become a better leader because your team knows exactly what’s expected of them. There’s nothing worse than trying to help someone without clear instructions—it leaves everyone frustrated. Handbooks are still essential, but video training enhances them. Most pet sitters can’t afford to hire a production crew or spend days filming, scripting, and editing. That’s why this program exists—to give small business owners professional-grade training tools. Video training appeals to multiple learning styles—visual, auditory, and even kinesthetic. Some people like reading while listening,