Gena Lawday, RN, BSN, Chief Quality Officer at UVA Community Health
Becker’s Healthcare - Clinical Leadership Podcast
December 22, 202517m 30s
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Show Notes
In this episode, Gena Lawday, RN, BSN, Chief Quality Officer at UVA Community Health, shares how standardizing care delivery helps improve patient outcomes while driving greater operational efficiency. She discusses the critical role of patient education and outlines how quality and safety monitoring are evolving as more care moves into the outpatient setting.