Automotive Repair News Today

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Cavan Robinson is the General Manager at Shop-Ware. Today, he talks about the importance of transparency and community within the aftermarket industry, highlighting its positive impact on business growth. Cavan also discusses the innovative strides in AI integration in shop management systems, aiming to enhance customer operations effectively. 00:00 Appreciating Aftermarket's respectful networking culture transition.05:03 Increased parity, collaboration, fewer disruptors now.08:34 Pursuing impactful AI integration with customer feedback.13:11 Expanded Garage Hero Awards with five categories.15:52 Emphasizing diverse voices enhances aftermarket success.18:33 M&A focus and AI insights drive innovation.21:00 Exciting events and Shop-Ware's new service scheduler.

Nominate someone today for the SEMA Board!Braxton covers major shifts in the automotive industry. Carlos Tavares has unexpectedly stepped down as CEO of Stellantis. Amazon is growing its footprint in the auto parts market, and SEMA is actively lobbying against electric vehicle mandates.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Ryan Ragan is the new Executive Director of the Automotive Service and Tire Alliance. Ryan discusses his vision for enhancing value to ASTA members through better programs and innovative training, particularly focusing on both the tech and tire sides of the industry. Braxton and Ryan talk about the importance of educating shop owners and customers to improve the industry's perception and overall customer experience.00:00 Experienced in nonprofits; focused on membership value.05:49 Building community and youth engagement in industry.08:26 Improving auto repair industry perception and experience.10:43 Evolving industry enhances professionalism and transparency.14:48 Slowest fall behind; strongest advance forward.16:27 Balance tire and tech focus with training.21:01 Subscribe, share, review, and follow for the latest updates.

Apply for a technician scholarship with the Aftermarket Foundation and NAPA2024 Voice of Technician Survey Results Webinar Dec 10 at 2 ESTRegister for the Women in Auto Care Leadership ConferenceFord faces two new investigations by the National Highway Traffic Safety Administration after delays in recalling vehicles with defective rearview cameras, while Advanced Auto Parts unveils a strategic turnaround plan with significant store closures and a focus on enhancing its supply chain. Additionally, the 2024 SEMA Market Report shines a spotlight on the automotive aftermarket sector, revealing a record $52.3 billion in sales driven by high demand for accessories and performance parts from buyers under 40.

Learn more about JobViewIQBraxton covers the National Highway Traffic Safety Administration's $165 million penalty against Ford. The Alliance for Automotive Innovation is urging Congress to preserve the $7,500 EV tax credit amid the incoming Trump administration’s plans to cut it. Additionally, Braxton shares news about Repairify's integration with CCC1, which aims to enhance ADAS feature identification and recalibration needs for improved repair accuracy and efficiency.Email Braxton for news you'd like to share! [email protected]

Read more about this year's Women in Auto Care Award WinnersMEMA and ACA 2024 Joint EV Trends and Outlook ForecastSubmit a Nomination for the MEMA 2024 Board of DirectorsIn this episode, Braxton Critcher delves into recent developments in the automotive repair industry. Braxton highlights Yelp's acquisition of Repair Pal for $80 million, which aims to expand its services. Lisa Foshee provides an update on the Repair Act, explaining its delay and the efforts needed to reintroduce it in the next congressional session. Additionally, AAA's research shows that automatic emergency braking in new 2024 vehicles successfully avoided 100% of forward collisions at up to 35 miles an hour.Got news to share? Email Braxton! [email protected] Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Lisa Foshee, is the Senior Vice President of Government Affairs and General Counsel. She provides an update on the Repair Act, detailing its trajectory and legislative hurdles. She also sheds light on the association's workforce initiatives and highlights the importance of technician training for the industry's future.Find the Auto Care Association here00:00 Discussing The AAPEX Show, elections, and Repair Act.05:43 Plan reintroduce bill, gather co-sponsors, assess control.06:39 Strategizing Repair Act introduction in Senate.11:18 Concern over delayed legislation affecting industry control.13:36 Excited for technician training, workforce initiative progress.16:21 2025 tax law changes impact retailers universally.20:06 Subscribe, share, review, follow us everywhere!

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Mark Bogdansky is the Auto Care Association's Vice President of Trade Shows and Community Engagement. Today, he discusses the advantages and challenges of remote work in the automotive repair industry. He also discusses AAPEX 2024, highlighting efforts to enhance attendee experiences with experiential elements and the impact of free meals on offsetting high costs. Find the Auto Care Association here 00:00 You talk; I'll be right here, listening.06:18 Direct mail faces challenges with current work trends.08:08 155-165k attendees at Vegas' APEX CMRC.12:17 Annual global networking and socializing event.14:10 Industry collaboration transcends competition and encourages support.18:42 Commit to improvements; industry collaboration boosts progress.20:57 Encourage repair shops to support each other.25:30 Industry remains strong, innovative, and resilient despite challenges.27:36 Roadmap to enhance attendee and exhibitor experiences.30:14 Enhancing experience with value-focused, experiential elements.34:15 Subscribe, share, review, follow us online.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Garrett Malone and Braxton Critcher discuss the crucial role of technology adaptation in the automotive industry. Garrett emphasizes the impact of COVID-19 on accelerating digital adoption, noting that shops using Digital Vehicle Inspection (DVI) thrived during the pandemic. Braxton shares a personal experience highlighting the significant advantages of shops using DVI for customer communication and transparency.Find AutoVitals Here00:00 Legacy auto shops fail to adapt technologically.06:01 Automotive repair shops should educate consumers online.07:27 Digital inspections enhance customer trust and memory.11:14 People rarely call back; everyone texts now.14:37 People are becoming less knowledgeable about cars.17:33 Coaching groups encourage digital transformation over paper.20:17 Enhancing customer experience for mom-and-pop shops.25:18 Digital inspections attract and retain skilled technicians.28:15 Lack of care hinders the automotive industry's progress.31:55 Man thanks for saving marriage and business.33:14 Business success improves efficiency and work-life balance.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!See Ivan's workIn this episode, Braxton Critcher is joined by Ivan Rioja-Scott from Ratchet + Wrench. Ivan discusses his observations from the keynote speaker sessions at AAPEX 2024, highlighting the increase in hybrid vehicle breakdowns and the implications for repair shops. He also delves into the potential impact of Google's new verification requirements for local service ads, stressing the need for shop owners to stay informed. Furthermore, Ivan touches on the ongoing shortage of technicians and the necessity for effective EV training. 00:00 Visit Malaysia: Gateway to Southeast Asia wonders.05:08 Motorcyclists risk lives weaving through traffic.09:03 Kathleen and Aaron's engaging conversation on women.10:19 Appointed woman moderates the automotive industry panel discussion.13:03 Google AdWords changes directly impact shop businesses.16:45 Hybrid future due to infrastructure, and technician shortages.19:52 Industry subtly opposes right to repair legislation.24:19 Please like, share, subscribe, and follow us.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Find Brian hereBraxton Critcher and Brian Walker discuss crucial updates from AAPEX in Las Vegas about Google’s new verification requirements for local business ads. Brian explains the intricacies of Local Service Ads (LSA) and how they differ from traditional pay-per-click ads, emphasizing the importance of being a verified business to access these ads. They delve into businesses' need to start the verification process before the November 21st deadline to avoid disrupting their ad services.00:00 Local service ads dominate search results.04:54 Misunderstandings occur over the shop's specialization focus.08:50 Verification could take days, risking service interruption.10:09 Adopt early to gain leads before the competition.13:39 Calculate the cost of local service ads with Google.

Braxton Critcher covers several important updates from the automotive repair industry. He details the new Google Business profile verification requirements starting November 21st, which aim to combat rising fraud. He also highlights the live demo of MEMA Aftermarket Suppliers' new tech training hub happening at AAPEX 2024. Additionally, Braxton mentions the prestigious Shop Hero Awards, emphasizing the recognition of top auto repair shops for their exceptional innovation and community service. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Learn how to navigate at SEMA/AAPEXLearn how to vote in this year's electionBraxton Critcher discusses the latest developments in the automotive repair industry. The episode highlights a major shift towards AI-powered in-vehicle voice assistants, driven by a new survey from Soundhound AI Incorporated. Braxton also introduces TireGuru's new Tire Price Optimizer tool, designed to give auto shops a competitive edge by using real-time local pricing data. Additionally, a collaborative initiative between the National Institute for Automotive Excellence, ASE Education Foundation, and Wrenchway aims to expand School Assist, a platform that connects automotive employers with schools to build a strong workforce pipeline. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Listen to the full episode covering Tekmetric's acquisition of Shopgenie with Sunil Patel and Kieran O'BrienLearn more about the 2024 AAPEX Student ProgramNominate someone or an organization for the AACF Humanitarian Award!Braxton Critcher discusses the recent merger between Tekmetric and Shopgenie, highlighting the benefits of an integrated CRM marketing platform for shop owners. Braxton shares updates on the Apex show, emphasizing its student program to attract top talent to the industry. Lastly, hear the announcement of the AACF's inaugural humanitarian award, recognizing individuals and companies within the automotive aftermarket who have shown exceptional dedication to their communities. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Learn more about the Automotive Aftermarket Charitable Foundation and help where you can!In this episode, Braxton is joined by John Kairys, Executive Director of the Automotive Aftermarket Charitable Foundation (AACF). John discusses the automotive aftermarket community's commitment to supporting those in need, emphasizing the foundation's rapid assistance process and high approval rate. Braxton shares the inspirational story of a Michigan shop owner helping out in North Carolina, illustrating the industry's close-knit nature.Grow your shop and finally take growth seriously with AutoFix AutoShop Coaching00:00 Tornadoes and winds hit Florida, with minimal damage for John.05:09 Support for storm-affected areas in North Carolina.08:40 Philanthropy fulfills; asking for help humbles.11:19 Quick aid via the website; high approval rate.15:23 Purpose and passion drive my career journey.18:26 Changing the perception of the automotive industry through the podcast.20:58 Improved customer experience in the tire industry evolving.23:37 Feedback utilization is rewarding but sometimes private.29:12 Announcing industry's first humanitarian award by Nexus.32:03 Explore show notes for hurricane relief support details.

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Kieran O'Brien and Sunil Patel to discuss the breaking news of the merger between Shopgenie and Tekmetric. Kieran and Sunil delve into the strategic decision behind merging their companies, emphasizing the benefits of combining their efforts rather than building separate solutions. They also highlight the industry's need for innovative, all-in-one platforms that address both the current and future needs of auto repair shops.00:00 Shopgenie and Tekmetric merge; breaking automotive news.05:28 Joining forces was inevitable for industry success.09:00 Shopgenie offers unique CRM functionality, unlike others.12:34 Innovative, future-focused auto shop technology solutions.16:32 Subscribe for automotive updates; share your thoughts.

Listen to our conversation with NASTF Executive Director Donny SeyferListen to Good News in Auto Repair with Eric Merchant and Hurricane ReliefHelp Operation Mechanic Hurricane ReliefBraxton Critcher delivers the latest updates on the automotive repair industry. Stellantis' major organizational changes due to weak global demand, and the National Automotive Service Task Force board elections, with new opportunities for AI integration in auto repair. Braxton also highlights a significant recall from Honda and shares insights into the evolving demographics of the do-it-for-me market and its future impact. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Vote in this year's NASTF elections!In this episode, Braxton Critcher is joined by Donny Seyfer to discuss the latest happenings in automotive repair news. Donny shares insights on the NASTF election changes, highlighting the new voting system implemented on their website to streamline the process for their 44,300 members. Additionally, he touches on the pressing issue of AI's impact on the automotive repair industry, noting both its advantages and potential risks. Lastly, Donny provides updates on various wins with automakers, including noteworthy efforts with Nissan, Hyundai, Kia, and General Motors to improve their software and support systems. 00:00 Nasdaq selections via curated slate, ensuring continuity.03:45 42,000 members are eligible to vote via email.10:16 Balancing innovation and security within AI use.11:21 AI answers call; indistinguishable from the human voice.17:43 Nissan updated warranty policy; calibration issues unresolved.21:34 Counterfeit products caused unplanned GM tech issues.23:44 Vote now and share AI industry thoughts.

Donate to Merchant Automotive!In this episode, Braxton Critcher is joined by Kory Rozema, Eric Merchant, and Elijah McMillan from Michigan to discuss good news in auto repair. Elijah introduces a supportive networking group formed with Kory and Eric, highlighting the importance of community and collaboration in the industry. Eric shares his experience organizing a supply drive for storm-impacted areas, detailing the efforts to coordinate aid and the outpouring of support from various states. The conversation focuses on the positive impact of helping others, emphasizing the role of industry solidarity and compassion in making a difference during challenging times.00:00 Chris Cotton helps the automotive industry understand unknowns.05:40 Community fundraising initiative gains momentum rapidly.07:55 No damage, but no power or water.09:30 Seeking resources for smaller communities near Asheville.14:40 Helping others positively impacts lives and industry.17:11 Unprecedented storm hits Asheville, North Carolina area.20:14 Ensuring enough space, prioritizing safe transport.24:08 Success requires action and collective contribution.26:32 Live like Jesus: serve others with compassion.31:56 Podcast highlights positives in the automotive industry.33:16 Inspiring community involvement and appreciation fuels effort.36:44 Contact Corey or Elijah.

In this episode, Braxton breaks down the tentative agreement reached between the International Longshoremen's Association and the United States Maritime Alliance, which provides a temporary relief to supply chain disruptions. Elijah shares about the initiative of gathering and delivering supplies to Hurricane Helene victims in North Carolina, highlighting the industry's community spirit. Additionally, Braxton reports on Chrysler's recall of over 150,000 plug-in hybrid vehicles due to a fire risk, urging affected owners to take precautionary measures.Vote for NASTF Board of DirectorsNominate NABC Awards Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Braxton Critcher is joined by Eric Sponhaltz, a member of the Tool and Equipment Committee for the Auto Care Association. Eric provides an in-depth look at the Repair Act, explaining its significance for both consumers and the automotive industry. Braxton and Eric discuss the pressing need for bipartisan support to ensure access to critical vehicle data for independent repair shops.00:00 Passionate about the automotive industry's community and goals.04:24 Independent shops are essential for out-of-warranty car service.08:48 Modern vehicles are complex, like driving computers.11:19 Repair Act not considered despite significant support.14:42 Bipartisan support for the bill ensures unity.16:18 Dealers expanding services anticipating reduced control.20:02 Independent shops and dealerships should cooperate.23:13 Organizations help repair shops recover from damage.25:51 Subscribe, share, review Automotive Repair podcast.

In this episode, Braxton Critcher highlights the immediate aftermath of Hurricane Helene, emphasizing the devastation faced by automotive repair shops and the GoFundMe campaign launched by ASTA to support those affected. He discusses the put the Brakes on fakes initiative by the National Intellectual Property Rights Coordination Center, which aims to combat the rise of counterfeit auto parts with the backing of Homeland Security and US Customs. Additionally, Braxton shares insights on the growing interest among young people in automotive repair as a career path, supported by a recent study from IMR Inc.Donate to the ASTA GoFundMe that supports affected repair shops from Hurricane Helene Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Donate here: https://bit.ly/4ejh3qBTo request assistance, download your application here: https://bit.ly/3zBONAu and submit your completed application to [email protected] by October 11th.Mike Allen joins Braxton and Lucas to discuss the devastating impact of Hurricane Helene on automotive repair shops in Western North Carolina. Lucas shares firsthand accounts of the destruction, including entire towns being washed away and major roads being closed. Mike emphasizes the need for industry support, outlining ASTA's efforts to raise funds through a GoFundMe campaign to help affected members.00:00 Unprecedented event, resembles 1940, 1916 disasters, ravines.04:42 Unprepared for the storm; limited food and supplies.09:13 Jeff, ASTA, industry unity, support, relationships, importance.10:43 Auction tools tonight; proceeds support needs.14:11 Thanks for listening! Like, share, subscribe, follow.

In this episode, The Alliance of Automotive Service Providers (AASP) has announced plans to dissolve its national association by the end of the year, while continuing to support local affiliates. Additionally, the Repair Act's progress in Congress has hit a pause as representatives go on recess, with a vote expected to be reconsidered in November. Lastly, the Institute for Automotive Excellence is set to hold a hands-on training for service advisors in Ogden, Utah, focused on enhancing skills in value building, communication, and conflict resolution. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Today on Good News in Auto Repair, Ed Rosa reveals eye-opening insights into the personal stories of those he helps, emphasizing the prevalent issue of homelessness among employed individuals. Braxton appreciates Ed's dedicated community work and the therapeutic benefits it brings Ed, notably reducing his PTSD symptoms. 00:00 Good news in auto repair: uplifting stories.04:21 Started nonprofit on impulse; quickly succeeded.07:02 My priority is homeless and disabled veterans.11:20 Car loss can lead to homelessness, life-threatening.14:27 Seeing the good in generous, helpful people.16:03 Helping others boosts mental well-being significantly.19:16 Understanding we're all on the same team.23:40 No help if you have a new car.28:18 Help comes when addressing unique real problems.29:13 I rely on donations to continue operating.33:43 Nick helps fix cars on weekends voluntarily.36:42 Like, subscribe, and follow for automotive repair news.Click here for more about Fix it ForwardFix it Forward's Vision: Fix It Forward envisions a community where all individuals and families have reliable and safe transportation that helps them connect to health care, work, learning, social activities, and civic engagement opportunities, regardless of their economic status.

In this episode, Braxton Critcher covers the latest trends and updates in the automotive repair industry. Braxton discusses the SEMA market research revealing that Americans are holding onto their cars longer than ever. He also highlights the rise of Gen Z in the trades industry, with Wyotech reporting an 85% graduation rate and a notable increase in job placements. Additionally, Braxton talks about the decline in new vehicle sales since Covid-19, leading dealerships to shift focus towards used vehicles and boosting their service bay business. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Dwayne Myers to discuss the importance of the Repair Act in the automotive industry. Dwayne highlights how advancements in automotive technology could potentially lock out independent repair shops, stressing the need for security measures that allow fair access to repair data. Braxton and Dwayne delve into the consumer implications, including the potential lack of repair options and increased costs if the Repair Act is not passed. 00:00 Car advancements: Enhanced security restricts consumer access.05:54 Manufacturers sell collected data; we want repair data.08:52 Inflation affects prices; manufacturer network access control.12:09 Public supports, but compliance and rulings vary.13:18 Seeking balance in necessary legislation oversight.17:34 Actionable systems implementation: "Couple years" to establish precedent.20:04 Your input makes a significant difference.Write your congressperson about the Repair Act!

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher welcomes Cavan Robinson, the new General Manager at Shopware, to discuss the importance of Digital Vehicle Inspections (DVI) in the automotive repair industry. Cavan shares insightful statistics on how implementing DVI can significantly increase the average repair order value, demonstrating a clear financial benefit for repair shops. He also addresses common concerns about changes in Shopware's leadership and reassures listeners about continued investment and innovation in their products. 00:00 Discussing DVI's impact on the automotive repair industry.03:24 Appreciated repair shop's thorough, communicative process updates.08:24 DVI is crucial for repair shops to build trust.11:51 300% rule: vehicles inspected, estimated, estimates sent.14:22 Shop management systems created numerous built-in DVIs.16:44 Balancing between single users and multi-location customers.22:12 Change is inevitable; investment suggests stability and opportunity.23:34 Streamlined integrations boost product development and customer success.27:38 DVI helps industry growth and consumer trust.

In this episode, Braxton Critcher delves into pressing topics in the automotive world. He highlights the significant push from the Auto Care Association for the Repair Act, encouraging listeners to contact their congresspersons to protect their rights in vehicle repairs. Braxton also covers BMW's ambitious plans to introduce hydrogen-powered vehicles by 2028, which aim to expand the existing infrastructure alongside Toyota. Additionally, he discusses the recent leadership changes within the automotive aftermarket charitable foundation, marking a new chapter for the organization. 00:00 New podcast series on the Repair Act.03:27 Contact congressperson; attend Right to Repair summit.08:50 Ford patent may impact data sharing and future technology.09:56 Please like, share, subscribe, and follow us.Write your congressperson about the Repair Act! Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

In this episode, Braxton Critcher shares a good news story with Chris Enright, owner of Enright Automotive. Chris talks about how he helped a fellow mechanic, Matthew Parker, attend a critical training event by covering most of his expenses. Braxton and Chris then discuss the importance of offering support and encouragement within the industry, emphasizing how even small gestures can make a significant impact.00:00 Offered training to a mobile mechanic on TikTok.06:29 Great opportunity, worked out well, doing again.08:43 Industry professionals positively transform a heated social media conversation.13:00 Help newcomers in the automotive industry grow.13:58 Change requires doing things differently for results.Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Braxton discusses the ASA's stance on the EPA’s new emission standards, warning about the potential hardships these regulations could impose on independent repair shops. He also highlights the skyrocketing car insurance rates, which have seen an unprecedented increase of up to 22% in just one year, largely driven by factors like inflation and higher repair costs. Additionally, Braxton celebrates a heartwarming story of community support where Advanced Auto Parts and the NASCAR foundation donated to Fix it Forward, aiding low-income residents with essential vehicle repairs. Register for ASTASupport the Morgan Family and KC Auto Solutions Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Ryan Kooiman and Chris Gardner from MEMA Aftermarket Suppliers. Chris underscores the importance of Automated Driver Assistance Systems (ADAS) and the problematic lack of standardized calibration practices. Ryan shares his hands-on experience in the field, highlighting the disparities in technician knowledge and the pressing need for common terminology and procedures. With the forthcoming MEMA White Paper set to address these ADAS challenges, this episode is essential listening for anyone invested in the future of automotive technology and repair.Want more about MEMA's white paper? Go HERE!00:00 Mobility Technology Council addresses concerns in the industry.05:03 Challenges in calibration and industry recommendations.07:38 Many common actions can affect car sensors.12:37 I'm looking for collaborators for seamless vehicle regulation improvement.16:37 Promote consumer awareness through various channels.21:01 Continuous update and expansion of living document.23:18 Engage with us and share your ADAS perspective.

In this episode, Braxton Critcher is joined by Cavan Robinson and Mike Allen. Braxton covers California's zero-emission mandate and the Specialty Equipment Market Association's response. Cavan discusses his plans for the future of Shop-Ware as the new General Manager. Mike shares valuable advice for first-time attendees of industry training events, emphasizing the benefits of actionable insights. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Mike Allen, who shares insights on the intricacies of raising rates in the automotive repair industry. Mike discusses the importance of aligning service quality and facilities with increased rates to maintain customer trust. Additionally, the value of networking and continuous learning at industry events like the ASTA Expo is highlighted, emphasizing their role in the growth and sustainability of repair shops.Register for ASTA! Do that HERE00:00 Concern about quality in overpriced services is prevalent.05:26 Explore the market, network, and learn from others.08:54 Expo attendees find inspiration and connections.11:51 Incremental changes lead to life and business improvements.14:01 Excited about the dynamic course lineup and learning.16:44 Stay connected for exclusive industry updates.

In this episode, Braxton Critcher covers several important updates in automotive repair news. He looks into the Auto Care Association's significant upgrades to its demand index tool, enhancing data precision for automotive professionals. Braxton also highlights Mercedes Benz's intensified efforts against counterfeit parts that jeopardize road safety, as well as GM's recent recall of its Cadillac Lyriq electric SUVs due to a software issue affecting the braking system.Want to take the ASE survey? You can HERE Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

This podcast is all about good news in the auto repair industry! Today, Frank Leutz shares about his shop's commitment to community service, detailing their collaboration with the Foothills Food Bank and Resource Center to provide free auto repairs to families in need once a quarter. He also emphasizes the culture of giving back among his technicians, who are inspired to leverage their skills for the benefit of others. Furthermore, Frank discusses future community initiatives, including an art gallery for local artists and a jazz festival, all aimed at fostering local connections and support.03:59 Small business grows through community and mistakes.08:23 The Car had a safety issue, fixed it, satisfied. Technicians give back with their skill set.10:13 Influencing positive change through youth skill-building.12:44 Create a fulfilling lifestyle by sharing skills.15:59 Frank is a community influencer, inspiring positivity.Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Braxton talks about Midas’ new ad campaign promoting no "BS" in their shops. MEMA Aftermarket Suppliers are working towards releasing a white paper to cover what the industry needs to help support shops and ADAS. Additionally, you'll hear about Colorado's new lemon laws, aiming to provide stronger protections for consumers buying defective vehicles. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

The Auto Care Association (ACA) CEO Bill Hanvey urges the industry to push Congress to advance the stalled Repair Act, and Braxton emphasizes the importance of using the provided link to contact representatives. Additionally, CarShield reaches a $10 million settlement with the Federal Trade Commission over misleading advertising allegations, prompting the company to provide clearer information on covered repairs. Finally, Jay Kuykendall, an automotive instructor from Portland Community College, is named the 2024 Mitchell 1 Educator of the Year for his exceptional contributions to automotive education. Help the Repair Act get moving again! Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher welcomes Chris Jones, the new Editorial Director at Endeavor Business Media, to discuss the latest in automotive repair news. Chris shares his journey within the industry, highlighting his recent promotion and the vision for Endeavor's various automotive brands. He touches on the rapid technological advancements in the industry and their impact on shop processes and customer service. Lastly, Chris dives into the evolving perception of automotive repair, noting the importance of independent repair shops in gaining consumer trust. 00:00 New role as editorial director in auto repair.04:14 Exciting advancements in auto industry technology and education.07:58 Perception of automotive repair industry is evolving.12:22 Transition to EVs should be natural, and gradual.13:35 Automakers resist push for 2035 vehicle deadline.18:46 Managing work and evolving with changing preferences.21:13 Good shops keep customers and technicians happy.25:02 Excited about the future of the auto industry. Share thoughts.25:57 Thanks for following, liking, and subscribing!

In this episode, Braxton Critcher gives the need-to-know info about CarShield, a company known for offering vehicle service contracts. Braxton highlights a critical quote from Samuel Levine, director of the Federal Trade Commission Bureau of Consumer Protection, emphasizing the deceptive practices that left many consumers with financial headaches. He also explores consumer complaints about false promises, such as rental cars and the ability to choose any repair shop, which often went unfulfilled. 00:00 Carshield experiences and feedback from repair shop users.04:28 FTC investigates Carshield over false advertising claims.08:47 Carshield fined $10 million, refunds for false advertising.11:22 Ensure reputable providers fulfill promises - Carshield advice. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Braxton Critcher covers several crucial updates in the automotive repair industry in this episode. He discusses new legislation in Michigan targeting car theft, highlighting stricter penalties for owning burglary tools. Braxton also mentions the impressive fundraising efforts of the Collision Repair Education Foundation, which raised over $110,000 to support collision repair programs nationwide. Lastly, he sheds light on the growing concerns over vehicle data privacy as U.S. Senators urge the FTC to investigate automakers' data collection and sharing practices. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher and Chris Messer from Endeavor Business Media share an overview of the upcoming Ratchet Wrench Management Conference. Chris emphasizes the event's unique peer-to-peer format and new attractions like the VEHLO Victory Lap with RC cars. Additionally, he discusses the importance of staying updated on industry developments, particularly in the realm of EV, to ensure the success of repair shops. 00:00 New speakers, different format, showcase, entertainment.05:49 Mike Jones inspires trade perception change. Opportunity!07:04 Trade industries offer lucrative growth opportunities.10:29 Attend conferences and prioritize key takeaways for business.14:37 Stay informed, stay updated to succeed.Go to this year's conference! Register HERELearn more about how Shop Controller can make your shop more efficient HERE

In this episode, Braxton highlights a recent shift in GM's electric vehicle production strategy, an innovative diagnostic tool launched by Repairfy and NAPA, and Auto Ops' new feature aimed at enhancing customer service for repair shops. Additionally, Chris Jones shares his optimistic outlook for the industry's future based on his interactions with passionate students and instructors.Learn more here about asTech MechanicalLearn more here about AutoOops Voice Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!In this episode, Braxton Critcher is joined by Ryan McKinnon from Charge Ahead Partnership. Ryan discusses the current state of EV infrastructure in Florida, emphasizing the barriers to EV adoption due to the lack of charging stations despite the availability of federal funds. He highlights the problematic role of power companies raising consumer rates to fund their EV charging stations, which stifles competition from private businesses.00:00 More EVs on the road, better charging? Or not.05:12 Nevi program funds EV charging stations in Florida.07:26 Nevi program offsets startup cost for EV charging.13:11 EV charging raises costs, unequal access, and undermines claims.15:05 Entrepreneur sees opportunity with electric vehicle charging.20:31 Coalition of businesses and organizations promoting EVs.22:02 Seeking perspectives on EV charging stations and industries.Learn more about Charge Ahead PartnershipLearn more about how Shop Controller can make your shop more efficient HERE

In this episode, Braxton Critcher dives into recent findings by the IIHS and HLDI, revealing that partial automation systems in vehicles do not significantly prevent collisions. Chris Messer joins Braxton to preview the Ratchet and Wrench Management Conference's new format, emphasizing its focus on peer-to-peer learning from shop owners and operators. Braxton also highlights a study from Harvard, which found that nearly 20% of existing EV chargers are broken or disabled, posing a significant challenge to the growing EV market. Register for the Ratchet and Wrench Management Conference here: https://www.rwconference.com/ Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

In this episode, Braxton Critcher discusses various important updates in the automotive repair industry. Ryan McKinnon from the Charge Ahead Partnership explains why Florida and other states haven't committed their EV charging station funds, highlighting the challenges businesses face with upfront costs. Braxton shares the inspirational story of Jordan Rios and Xavier Pell, two friends and recent graduates who opened their own repair shop in Alabama. Additionally, Braxton covers a tragic incident in Cape Coral, Florida, where a technician was killed due to a tire explosion, underlining the potential risks in automotive repair. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HEREIf your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE!Wanna go to the ASTA Expo? Learn how hereIn this episode, Braxton Critcher is joined by Lucas Underwood, who sheds light on the significance of upgrading business management skills for automotive repair shop owners. Lucas emphasizes how refining customer service and client experience are crucial, noting that actual car repairs make up less than 10% of the business. The discussion also underscores the importance of adapting to emerging technologies and networking opportunities, such as those provided by the upcoming ASTA Expo.00:00 Adapting networking to find business resources quickly.05:30 Unexpected encounters led to recognition and validation.06:45 News show ruined, humor me, podcast involvement.10:37 The First million is easy, the second million is hard.14:35 Corporate greed exploits the American working class, killing people.16:45 Industry responsibility missed: technicians pressured to sell.19:37 Customers upset due to miscommunication, training emphasized.25:42 Preparing the workforce for evolving 21st-century challenges.26:45 Focus on creating a good learning environment.Learn more about how Shop Controller can make your shop more efficient HERE

In this episode, hear the latest news around the automotive repair industry on things like Right to Repair, a dispute between automakers and the NHTSA, Florida's unwillingness to install more EV charging stations, and more! Send Braxton an email and let him know your thoughts about the show: [email protected] Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com

In this episode, Braxton Critcher is joined by Chris Cotton from Autofix Auto Shop Coaching. Chris tackles the hotly debated issue of technician shortages in the automotive industry. He argues that there isn't a shortage of technicians but rather a shortage of "good shops" where technicians want to work. Chris draws insights from a survey he conducted, revealing most technicians leave not due to pay but because of poor management and lack of leadership. 00:00 Good shops attract technicians and have good processes.04:07 Dealership problems leading to technician shortage and solutions.09:13 Shift mindset, unique offerings, competitive pay, benefits.11:19 Climate change impacts business and consumer behavior.If you'd like to take the survey Chris mentions, you can here: https://autofixautoshopcoaching.surveysparrow.com/s/Survey-Why-are-technicians-leaving-the-industry/tt-ahB4A5Gxemv3tt84dp3hYZTo learn more about Auto Fix Auto Shop Coaching, go here: https://autoshopcoaching.com/

In this episode, Braxton reports that AAA projects a record number of travelers this Independence Day, leading to a potential influx of customers in repair shops in mid-July. Lucas Underwood provides an update on the ASTA Expo’s growth and relocation plans for 2025, highlighting the event's rapid expansion. Additionally, Braxton discusses the significant rise in auto insurance rates and the crucial role of trust in maintaining customer satisfaction, based on findings from the JD Power 2024 US Auto Insurance Study. What’s the Future for IC Engines in Light-Duty Vehicles in the U.S.? Join the webinar June 27 at 11a Eastern here Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com