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How To Grow Your Business with Referrals
Episode 191

How To Grow Your Business with Referrals

In this episode, Rick and Matt are back in the studio to discuss how and why referrals are key to growing your fitness business.

Alloy Personal Training Business · Rick Mayo, Matt Helland

May 3, 202332m 13s

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Show Notes

Referrals are one of the most effective ways to grow your business, and they don't cost a thing.

Let's start with the basics. Referrals are recommendations from satisfied customers. When customers have a great experience with your business, they're likelier to tell their friends, family, and colleagues about it.

And when those people need a product or service that you offer, they're more likely to come to you because they trust the recommendation of someone they know.

But you don't have to just sit back and expect the referral; you must ask for it. This can be daunting for some business owners and their teams, but it doesn't have to be.

The key is to make it part of your culture, ask at the right time, and celebrate it when it happens.

In this episode, Rick and Matt share some tips on how to grow your business with referrals, ask for referrals from your clients, and make referrals part of your business culture. Tune in!

Key Takeaways

- The power of referrals (05:55)

- Why most people don't ask for referrals (11:18)

- Prime times to ask for referrals (14:52)

- Measuring and managing your referrals (16:13)

- Follow up with your potential referrals (16:57)

- Making referrals part of your culture (21:31)

- Upskill yourself to get better (28:08)

Additional Resources:

- Alloy Personal Training

- Learn About The Alloy Franchise Opportunity

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Topics

fitness businesscustomer satisfactionreferral marketingword-of-mouth marketingfitness customer loyaltyincentives for referralsexceptional customer servicefitness referralsfitness program referralspersonal training referralsteam collaboration