7MS #520: How to Succeed in Business Without Really Crying - Part 11
7 Minute Security · Brian Johnson
May 13, 202248m 26s
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Show Notes
Hey friends, today we're giving another peek behind the curtain of what it's like to run a cybersecurity consultancy. Topics include:
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Setting the right communication cadence - and communication channels - with a customer during a pentest.
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Tips for collaborating well with contractors so that the customer experience feels like "a single human pane of glass" (insert barf emoji here).
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How we're using Intercom to publish self-help/FAQ articles for 7MS.