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#7 - Stop obsessing over technical problems and start gap selling (Keenan, Author of Gap Selling)

#7 - Stop obsessing over technical problems and start gap selling (Keenan, Author of Gap Selling)

Keenan wakes up the mediocre sales rep who focuses too much on minutiae and technical details. No nonsense, actionable advice on getting customers to reveal their real problems.Four Actionable Takeaways:Align on the problem and impact first, then start brainstorming root causes and solutionsBuild a problem identification chart with the problems, impacts, root causes of your ICPTalk to customers, become an expert. Why did they buy? What problems did you have?You need customers to agree to the problem they have and be willing to solve it with you.Keenan’s Path to President’s ClubAuthor of Gap SellingCEO @ A Sales Guy Consulting======================Outreach: Efficiently and effectively engage prospects to drive more pipeline, close more deals: https://click.outreach.io/30mpc======================Gong: Improve your win rates, clone your best sellers: gong.io/30mpc======================Vidyard: Free Screen Recording and Video Creationists: https://www.vidyard.com/30mpc======================Dooly: Instantly stop your CRM suffering: https://bit.ly/3kSahgE ======================Skipio: The Sales Rep's Playbook for Texting in the Sales Process: https://www.skipio.com/30mpcFocus Areas: Discovery

30 Minutes to President's Club | No-Nonsense Sales

June 10, 202025m 48s

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Show Notes

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Four Actionable Takeaways:

  • Align on the problem and impact first, then start brainstorming root causes and solutions
  • Build a problem identification chart with the problems, impacts, root causes of your ICP
  • Talk to customers, become an expert. Why did they buy? What problems did you have?
  • You need customers to agree to the problem they have and be willing to solve it with you.


Keenan’s Path to President’s Club

  • Author of Gap Selling
  • CEO @ A Sales Guy Consulting


RESOURCES DISCUSSED