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#467 - The “5 Whys” That Will TRANSFORM The Way You Coach Your Sales Reps | Jordan Chavez

#467 - The “5 Whys” That Will TRANSFORM The Way You Coach Your Sales Reps | Jordan Chavez

30 Minutes to President's Club | No-Nonsense Sales

June 5, 202535m 32s

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Show Notes

Jordan Chavez shares a proven coaching framework to unlock what motivates your reps, build targeted skill plans, and dig deep with the ‘5 Whys’ to fix what’s really holding them back.


🎙 ACTIONABLE TAKEAWAYS:

  • Use the Five Whys in both discovery and coaching to uncover the real root cause behind problems and drive meaningful change.
  • Ask questions in a way that leads reps on a journey of self-discovery rather than making them feel judged or defensive.
  • Create a quarterly PDP by having reps rate themselves in core areas, then use that to identify gaps, assign KPIs, and set weekly action steps.
  • Role play repeatedly to improve discovery skills, and build trust by going first if the rep isn’t comfortable yet.


JORDAN’S PATH TO PRESIDENTS CLUB:

  • Building the Enterprise GTM at Actively.ai
  • 3x Club - IC & Leader @ Navan
  • 8 promotions in 6 years @ Navn


RESOURCES DISCUSSED: