370: My #1 Customer Retention Strategy
Your Virtual Upline Podcast · Bob Heilig
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Show Notes
If you've been struggling with customer retention, you'll want to listen because today I share my #1 customer retention strategy, and it's so simple that anyone can do it and instantly start to see better results!
Listen to Learn
3:09 - My #1 customer retention strategy and the impact that offering more value to your customers will have on both you and them
4:14 - A look at the customer experience and the two parts to this system
5:48 - How the point of purchase is not the finish line, it's the starting line when you use the transformational approach to selling
6:37 - A special ask I have of you on how you can support this podcast and its message
7:24 - A real life example of how a product can solve a problem for your customer
8:12 - Why customer service, despite common beliefs, doesn't build relationships and trust or offer a lot of value
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