It's NOT a Backup Plan: Home Care with Brigette Harrell
We’ve been asking the wrong question. Instead of “When should we bring in home care?” We should be asking: “What if we brought it in before it was needed?” In this episode of the Your Health University Podcast, host Jamie is joined by Brigette Harrell, Director of Facility Operations at Your Health Primary Care, to reframe the way we think about home care—not as an end-of-the-road solution, but as a strategic lever that helps seniors stay independent longer, avoid hospitalizations, and live with greater dignity. Together, they unpack the misconceptions between home care and home health, share deeply personal stories, and offer a blueprint for how facilities, providers, and families can build proactive systems of support. If you're in healthcare—or simply care about someone aging—this episode will make you think differently. About support. About leadership. And about what it really means to age well.
Your Health University Podcast · Brigette Harrell, Jamie Preston
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Show Notes
Podcast Notes
(Organized for learning & insight discovery)
00:00 – Welcome: Rethinking everything we thought we knew about home care
04:12 – Home Care vs. Home Health: Why this distinction matters
09:30 – Crisis vs. Prevention: The real cost of waiting too long
13:40 – The ROI of Proactive Support: Reducing ER visits, boosting length of stay
18:25 – A Personal Story: When caregiving becomes invisible and unsustainable
24:15 – Independent Living Meets a New Era: Why “forever homes” need partners
31:00 – The Overlooked Value for Facility Operations & Team Culture
38:00 – How to Build a Proactive Referral Culture that Actually Works
44:50 – The Language of Trust: Why the words we use can empower or isolate
50:00 – Good vs. Transformational Partners: A Chick-fil-A meets Disney approach
56:10 – Looking Ahead: How Your Health is shaping the future of care
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